We selected Capstone/Dynamic Pools after watching their renovation work for our neighbor's pool. We…read moreliked what we saw. But, as we always do, we received three (3) bids including Capstone. Their bid was in the middle -- very fair price for high quality work. When we signed the contract, they stated the project (complete pool renovation - surface, waterline tile and coping reset) would take about four (4) to five (4) weeks. They completed the work in two (2) weeks. During the process, they clearly communicated day of service, time, their intentions and scope of work. We were very impressed in how they conduct their business. To say the least, Capstone/Dynamic is very professional, clear in delivery expectations and communications, and incredibly skilled in their craft -- pool renovation, especially surfaces. We have a pebble surface that has been expertly done and gives the water a "Caribbean Blue" color. Without question, I highly recommend Capstone/Dynamic for your pool renovation project. In our opinion, none better!

We hired Capstone to renovate our pool a few years ago. The project included replacing the original…read moreplaster with PebbleTec, installing new waterline tile, and refinishing the rocks, waterfall, and slide, and new pool lights. Their office staff communicated well throughout the process, but unfortunately the workmanship has resulted in ongoing problems. They have returned approximately five times to address issues, yet we continue to have concerns. One major problem was that the area where the new tile met the skimmer box was never properly sealed, causing the pool to leak. We were told we needed to pay to have the leak detected, so we ultimately fixed the issue ourselves. The pool lights did not work. The paint used on the rocks has also proven to be very poor quality. It continually peels off, exposing the gray primer underneath, making the pool look worn despite only being a few years old. The PebbleTec finish is extremely rough--so rough that it has caused our children's feet to bleed while swimming. We expected a durable, professionally finished pool, not one that has required repeated repairs and still isn't comfortable to use. While the communication from their team was good, the quality of the work did not meet our expectations, and we cannot recommend them based on our experience.

I've been using Aqua Clear Pool Services for years and highly recommend them. Recently, my pool…read moreunexpectedly started draining, and they went above and beyond to help. Elizabeth and Curtis both reached out after hours, and the team shuffled their route to address the emergency quickly. They care about and deliver excellent customer service. After every pool cleaning, they send pictures, including confirmation that the pool gate has been locked, which gives real peace of mind. They are true pool technology experts, understand the chemistry, and clearly take pride in doing the job right. Highly recommended.

I'm so glad to have found this company. Through a series of mishaps, my pool became unusable the…read moreday before Easter. I contacted Aqua Clear and though no one could come out that day (not that I thought it would be possible anyway), they squeezed me in first thing Monday morning. Richard arrived and is obviously very knowledgeable, thorough and attentive to questions and concerns. He came up with a plan of action right away and I think we will be able to enjoy our pool again in short order. Because we were so impressed with Richard's knowledge and customer service, we switched our pool service to Aqua Clear on the spot. Thank you Richard, I want your company especially to know what a great representative you are for them.

If you're considering resurfacing your pool, Heartland should be at the top of your list. Mike is a…read morestraight shooter. As honest and genuine as they come. Even when it comes to project changes we made during our 2017 resurface project (pebble stone, expanded Baja shelf, additional tile trim), he is amazingly fair and competitive, never taking advantage of us. Since completing our project, Mike has continued to follow-up with us (even stopping by with donuts) just to make sure everything is perfect. Thank you Mike & Jennalee! You guys are wonderful! Mike also has a network of incredible support contractors that resurfaced our pool deck and concrete and updated our pump/filter systems. If we were doing this project all over again, we'd choose Mike.

Heartland is a reasonably priced, very professional business. Their professional ethics and…read morepersonal interaction are outstanding. We had committed to having our pool resurfaced, just prior to our limited rainy season. By the time work was started, the rain was upon us. Mike, the owner, kept us informed of delays, and updated us on the estimated start and completion dates during the various stages. We continued to receive progress reports during the entire project. Perhaps one of the things that I most admired about Mike is that he stood by his work. During the removal of the old surfaces, a couple of PVC parts from the attached jacuzzi were broken. Mike accepted responsibility for the damage, and promised to repair/replace them. The pool was built in the '70s, and some items are no longer available. Mike unsuccessfully continued to search for the replacements, even out of state. Finally, he located someone locally who would fabricate the parts. I consider his commitment to his customers as exceptional. I recommend his services, without hesitation. Thank you, Mike.

Update: Since posting this review Paradise Pools has reached out and were very eager resolve my…read moreissues. They came out and sanded around my skimmer lid as well as removed and reinstalled all of the loose tile on my spillway between the spa and pool. I am glad that in the end they made right what they could. I will also say that they offered to have their team come work on the pavers to improve the uneven cuts the other contractor left. While I am frustrated that they recommended a contractor that wasn't good, the poor quality of that work is not theirs to own. I thank them for the things they did fix, I just wish it didn't have to hinge around a yelp review.

Our old fiberglass pool was in desperate need of a remodel. Paradise Custom Pools removed all the…read moreold material and installed new pebble, tile, quartzite coping, and some seating. Looks amazing and we love swimming in it. Cost and schedule were very reasonable. The staff was friendly and knowledgeable about various remodel options. Alisia in the office was always friendly and responsive, ensuring we were up to date on the project. Highly recommend contacting Paradise Custom Pools for a quote if you are looking to remodel.

This review is only based on pricing. I asked for a replaster estimate. Standard plaster…read moreresurfacing was quoted at $8,425.00 and Pebble finish at $15,200.00!! I'm not saying anything negative about their performance or work quality. But their pricing was very disappointing. Shop around.

George did a great job of listening to what I was hoping to accomplish with the refinishing of my…read more25 year old plaster finish.. He kept me informed of the process and his progress every week. He solved all of the rust issues on the old pool finish. Then installed a blue quartzite finish that was amazing. George and his guys did great work and I appreciate his ability to do great work.

Excellent job! Josh estimates my pool for remodeling tiles?…read moreHe suggested to use a pebble. , The results are wonderful . I'm happy. Gustavo , Franklin I'm happy with the tile and plumbing. Thanks

Gardner Outdoor and Pool Remodeling has just completed remodeling our pool with pebble sheen…read moreplaster. This is the fourth time I've used Gardner to remodel a pool over the last half a century. On each of those four jobs, Gardner has done an excellent job without any problems or delays. Once you use a company and get good service, you are likely to use them again. That has certainly been my experience with Gardner. All of their employees did an excellent job and were respectful of our property. My pool service technician services 80 pools and he told me that our pool remodeling was the best he has ever seen. He told me a litany of horror stories about botched remodeling jobs and lawsuits that some of his clients have had using these cheap "fly by night" pool remodeling companies. This time, Gardener installed a turtle in the bottom of the pool that looks like a real turtle swimming in the pool. If you are going to remodel a pool, I would consider a turtle or some other sea creature. It really adds a nice touch to your pool.

I hired Sol Pacific to resurface our older pool with pebble tech. After we interviewed 3 very…read morereputable companies, we chose Sol Pacific. I had worked closely with Kyle. He was very responsive and communicative during the entire process. Our new pool and tub looks great with the mini pebble surface even though it was done over a year ago. The Sol Pacific crew did a great job, I would definitely recommend them.

Since Kyle has not responded to my last message on May 8th (over two months ago), I guess it's time…read moreto leave a review. We initially interviewed several companies when it was time to refinish our pool and ultimately settled on Sol Pacific due to the fact that they were PebbleTec certified and said they could install the PebbleBreeze finish we wanted (which no other companies had installed before). Everything seemed great at first. He was very responsive through text and the job progressed quickly. I told him from the start that I was willing to upgrade the finish because I DID NOT want bloody feet from the pebbles. He assured me that wouldn't happen. During the job, I noticed that parts of the pool seemed streaky and the finish seemed uneven. He assured me it would look great once water was in the pool. He finished the job on time (end of June 2024) and we had our first pool party. ALL the kids had bloody feet. I emailed him about the bloody feet and the streaky finish and he offered to drain the pool, grind it down to smooth it out more, and pay for the refill of our pool. For these reasons, I gave him two stars. He attempted to fix his mistakes. Everything after this point is zero stars. Long story short over the last two years, I have been trying to make them follow up on their promises but they aren't. I have never been reimbursed for my second pool refill, like he promised. I provided him with multiple water bills, but he told me it was too much money. I'm with Padre Dam. It's expensive. His communication is awful, usually taking several weeks or months to respond and only doing so if I get a bit pushy with him. After ignoring multiple messages from me about the flagstone grout being loose just a couple months after the install, he reached out to ask if a potential client could view my pool. I only agreed to the viewing to get him over here so we could discuss the coping and streak issues. While he was here, he agreed with all my concerns. He eventually (3.5 months and several ignored texts later) sent a crew to fix the coping. They worked hard, but left my yard a mess and their work was mediocre. There are several raised edges, gaps, and thick grout lines. My drip lines are damaged and a very full and extremely heavy trash can full of construction debris still sits on my pool deck! They broke some of my pool tile and tried to stick flagstone in its place, thinking I wouldn't notice. Eventually, due to my complaints, they did find some replacement pool tile to fix the damaged area. I repeatedly asked Kyle to meet me at my residence to discuss my concerns, but instead he came on my property without telling me while I wasn't home to look at it by himself and then told me it all looked fine. The lack of professionalism is unreal and my pool just looks OKAY considering how much money was spent!!! Do not recommend.

Thank God for Alec! I thought I had an issue with my pool pump and was freaking out as it appeared…read morethere was no water going through it. Alec showed up first thing this morning and took a look at it. He went through everything with me. He showed me I did have water in my pump it was just clear and I couldn't see it. So thankful that he took the time to ease my anxiety and explain. Everything to me. This is exactly why I use McKinneys pool service. With people like Alec, you know the best people in the business are taking care of you! Thank you, Alec. And thank you McKinney Pool Service!

AJ with McKinney Pools is the real deal…read more He shows up like clockwork every Monday--no excuses, no no-shows. By the time he's done, our pool looks flawless. Clean, clear, balanced. Exactly what you want in a pool guy. AJ runs his route like a pro and takes pride in his work. If you want dependable service and a pool that's always ready, call McKinney Pools and ask for AJ.