Filipp repaired our dryer which had power but was not heating. Not only did he fix the blown fuse…read morebut also changed out old/ worn out parts. He even changed out our dryer vent tube which was in a rough shape. All this at a very reasonable charge. He was very honest about what the issue was and didn't try to upsell anything even though we have an older dryer. He also gave us advice on general dryer maintenance which we really appreciated. Highly recommend and will definitely be our go to person for appliance repairs!

Filipp was so wonderful to work with! He was communicative about the appointment and even…read morevolunteered to come late after my working hours. He fixed the problem with my water dispenser and provided me with good ideas for keeping it in shape + keeping my other appliances running. He was incredibly friendly and kind and affordable. He will definitely be my go-to appliance person moving forward.

I was very pleased with our experience at Manny's. I found them through a recommendation on…read moresocial media when I needed a new washer. Kelly was a terrific - she offered relevant information as we narrowed down our options and she patiently answered our questions. She also knew enough not to hover around us as we looked over the machines in the showroom. Our washer was delivered that same week and the installation went smoothly and as scheduled!

I just purchased a washing machine from Manny's. The salesperson helped me choose the best model…read morefor my needs at a reasonable price. Delivery was quick and the installers were pleasant and efficient. This is the only appliance store I use!

We bought a Maytag frig from Jarvis and I've always been happy with the whole process, from…read moreselection to install to how it has operated. Recently one handle became just slight loose after 6-7 years on freezer door. Called, Ginny helped me, found a way to tighten, worked like a charm. What I like is how helpful they were long ago - and how they continue to be helpful even long after the initial purchase. Thank you Ginny!

Liked what I purchased very much (new gas range). Sales staff was helpful, but not especially…read morefriendly, and didn't seem to be working hard to win my business. Delivery was characterized by very poor communication and no concern for our schedule. The tracking app they use to see the delivery truck didn't work - why bother?

My LG washer didn't drain anymore. Living in Newton, I called Home Pro Appliance on a Sunday, and…read morethe repair person came within an hour and a half exactly when expected. He quickly assessed that the drain pump was not functioning correctly. He gave me a honest quote, and he asked if I wanted to make the repair. After discussing with my wife, we agreed to get the washer repaired. He had the part with him and got to work to replace the part. In addition to making the repair well, he spent time to check that the washer worked after replacing the part and that it did not leak before closing the washer up. He then moved back the washer in place even though I am the one who moved the washer in the first place. He gave me a 1-year warranty on the repair as he used a genuine LG part. He was professional and courteous. I would definitely call Home Pro Appliance again for any appliance problem.

Did a great job fixing my LG oven, came same day, even had the part with him that needed to be…read morereplaced. Worked quickly, was professional and courteous of my space. Oven has been working like a charm since!

Very responsive and excellent communication. Service person…read morewas very helpful. Cost was competitive.

Called Pegas to look at a leaking dishwasher. The tech, Adam, was very professional, gave clear…read moreexplanations, and they have very reasonable prices.

Jim is very knowledgeable about appliances & seems able to fix most standard household appliances…read more He has fixed both our washer & dryer & have had no issues. Some people have complained about lack of responsiveness but I have not found this to be an issue. Jim is extremely busy (speaks to his ability IMO) & prefers to communicate via text. He has no issues with a "just following up" text as life happens and a text may be missed. Jim is friendly, informative, professional & prompt. We have referred him to numerous friends and know other friends who use and recommend his services. I highly recommend Southborough Appliance Repair.

I would highly recommend Jim from Southboro appliance. Our dishwaher was not old but had a load of…read moreissues and one by one Jim sorted them out and stayed with all the problems until the dishwasher worked better than new. Jim is the kind of repair professional that we only see on commercials.... Satisfaction guaranteed.

This is a reliable company that will give you honest reports about your problematic appliances…read more We've had them service our refrigerator and our dishwasher. I've just put in call for them to look at our gas cooktop.

When our 10-year old Bosch gas oven stopped heating high enough, I called the company (Jarvis) from…read morewhich we purchased the gas range and asked for them to recommend a Bosch-certified repair shop . They suggested American Appliance, and I was pleased to be able to make an appointment for the second following business day. Their technician, Billy, arrived within the time window, took just a minute to identify the problem (a failing igniter switch), had the right replacement part, installed it and checked to ensure the oven was working properly again -- all in less than 1/2 an hour ! Billy was friendly, very professional, extremely focussed on getting the job done ASAP, happy to answer my questions, and told me up front what it would cost to repair. The choice was a no-brainer, and it cost a lot less than I thought it might. I was extremely pleased with my experience with American Appliance, and highly recommend them.

Illia was punctual, polite, reasonably priced, and solved multiple issues…read more It's hard to find people you can rely on, Illia is one of those people. I won't hesitate to call him again in the future.

Illia came and temporarily repaired our washer with the understanding that if the squeaks came back…read moreto call and he would return with the parts he needed. We payed him $252.00 out of $350.00 which he said we would owe the balance when and if he came back. the washer started squeaking again within a couple of days, we called repeatedly, and left messages. He took the money and ran! he never answered the phone or returned the calls. we felt scammed by him. I wish this review page had a negative value, I would use it!