Mother and I are senior citizens. A week ago I contacted APEX Plumbing to fix a clogged bathroom…read moresink and toilet. I know we need cast iron pipe replacement. Had a different Plumbing company come out to give me quote and even did a complimentary camera job. I viewed it and realized we need a new cast iron pipe replacement. That company was quite high, though, in pricing for anything and so I naively believed BBB and Angie's list and went with APEX. Anyway, long story short, the plumber from APEX, misled us into believing the sink drain was cleared. He couldn't find anything wrong with the toilet, he said. He did more investigating around the premises. I kept asking how much this was going to cost and he replied, "Don't worry about it." (Have footage on live camera).Then, when he was done, he told us it would be $325.00. He produced a tablet, stating that is where I needed to sign giving APEX permission to take my credit card.He said we'd receive an e-receipt along with other quotes and he was headed to his truck and would send it while parked there. After not receiving anything, I called his office and had to wait the next day. To our astonishment, the plumber had written very inaccurate assessment of things and even stated I agreed to a camera to check the pipe out. I made it clear we didn't need that.It turns out that he made my signature appear as if I agreed with his false quote which I never saw until a day later. Yesterday, a plumber representing APEX PLUMBING, surprised us by showing up. I was at work and saw on my live camera the guy preparing to do some work.Unannounced and without permission. Mother tried to tell him NO but he seemed to ignore her until he heard my voice on the camera and made him LEAVE. I was unsuccessful in fully communicating with his general manager, Frank. Had a hard time getting a working email from his office...I hear crickets ..I sent them an ULTIMATUM. And we want our $325 back as the sink is still clogged as is the toilet. APEX PLUMBING are SCAM artists trying to take advantage of the elderly. Mother is very disabled and half blind.SHAME, SHAME, SHAME ON APEX PLUMBING!!!! THE STATE ATTORNEYS OFFICE WILL BE NOTIFIED!!!!

Our washing machine valve suddenly started gushing water, and thankfully Apex was willing to help…read moreus after hours. Bryce was our plumber, and he was quick, efficient, and did a fantastic job handling the repair, which included welding and replacing the valve. We really appreciated the prompt response and quality work!

Fast and explained the problem. Will be returning with camera.. BUT I AM HAPPY. I CAN TAKE A…read moreSHOWER. Thank you

The first thing that comes to mind is WOW WOW WOW. What…read moregreat fast service and very professional. They were out at my house at by 8:30 AM And diagnose in a few minutes. Wrote up a quote in 15 mins with 2 different options and I accepted the one I preferred and within 2-3 hrs Aspen and his apprentice were here in less then 3 hrs had the job done and it looked great. From the very start I was impressed with them sending me notifications that the tech was on his way but also included a pic of the tech and a little history of him and the same for the man that made the repair.Aspen and his apprentice did an awesome job and left the area clean. Thank you Flow Pros

Installation for a new water heater went well! They don't cut corners and installed the water…read moreheater to code. Easy and smooth transaction! Will definitely call them again for my next plumbing need!

5 Stars! Is not enough, excellent and professional work. Timely, reasonable rates and trustworthy!…read moreAsk for Cliff!

Clearwater Plumbing is very familiar with the Buildings at Cove Cay Village II. They are very…read moreresponsive, at times offering same day service. Shout out to the Team of Alan & Justin who resolved a clog issue I had. Cleared the lines from an upper floor of a 10 story building. Shout out for the cleanup afterward. Thank you Clearwater Plumbing for outstanding service!

Called Clearwater Plumbing in the morning, they were here in the same afternoon and put in a new…read moretoilet! Great job, friendly and professional service. We've used them before and will use them again if needed.

I was obtaining quotes for the replacement of a 40-gallon electric hot water heater in my Treasure…read moreIsland condo. Cass Plumbing supplied an emailed quote which was higher than the others. Later that day, Brian Cass called me and was following up on their quote. Brian told me that he was the sales manager of the family-owned business. He also said that Cass Plumbing would match other quotes from licensed plumbers other than Home Depot's contractors. Brian went on the provide me with his direct email address. He told me that if I received a quote that was lower than theirs to send it to him. I forwarded him a significantly lower quote from a licensed and insured plumber and followed up with two emails without a response from him. I checked Cass Plumbing's website, and they have the following in writing: Cass Plumbing's Lowest Price Guarantee Cass Plumbing makes every effort to offer our customers the most competitive plumbing pricing available. To support this effort Cass Plumbing additionally offers the following Lowest Price Guarantee... Lowest Price Guarantee: Cass Plumbing will beat any plumbing price by up to 11%. Competitor prices must be in writing and issued by a licensed, bonded and insured local plumber. Additionally, any competitor's written prices must be presented to Cass Plumbing before we start to provide our plumbing service. Even more, Cass Plumbing does not give or confirm our Lowest Price Guarantee price in writing, unless Cass Plumbing first receives from the customer, the customer's commitment, that Cass Plumbing will be selected to provide the plumbing service detailed on Cass Plumbing's written pricing estimate. (This Guarantee may not be used with or combined with any other discount Cass Plumbing may be offering). Clearly, this isn't being followed and is misleading. It is false advertising.

I've used St Peter Cass Plumbing Several times 1] replace pipes under kitchen sink. They were over…read more40 years old. 2] Emergency situation to replace 62 year old Montgomery Ward water heater. [came out right away & job completed same day. 3] Replaced a 40 year old toilet w/ dual flush. Needless to say I've been very satisfied with the quality of their work and their workers, [Anthony, Maurice, Cleveland & Jeff] are all professional. They explained things, answer my questions & even give me helpful tips. This is the company to call if ya have a plumbing problem.

I hired On Tap Plumbing for what turned out to be two very minor repairs, and I feel other…read morecustomers should know how this company prices jobs. I was given a rough estimate of 600-1000 over the phone based on inspector photos and description of needed repairs which was assuming replacing the whole cast iron p-trap and replacing the shower diverter. When Marcus called me from the house with good news - not having to replace p-trap and diverter and only to replace fernco and adjust diverter I assumed the invoice would be at the low end of the phone estimate. When he said $917 or $1300 if he had to replace shower diverter. I was a bit shocked but in a tight spot to get this done and the house closed. I told them to go ahead and we could discuss as maybe I was not understanding. He then called back a little over an hour later and said the work was done. In my opinion, these charges were excessive and not reflective of the time, labor, or complexity involved. The work performed was: 1. Replacing a Fernco coupling under the house. There was already ample access in the crawlspace (around two feet or more), and this was a straightforward repair with no major excavation or difficult access required. 2. Adjusting a shower diverter/valve. The "repair" was essentially adding a small block of wood behind it to secure it in place. For these minor items, I was charged $917.27. The invoice included charges such as: Fernco replacement: $149.19 "Difficulty charge Level 1": $206.00 Drywall cutout for access: $212.08 Adjust shower valve: $350.00 I called to discuss this matter with Tim. He stood behind his invoice and reiterated they were not up-charging and they do not bill by the time but by the job. On Tap texted and emailed me after the job for an honest review, so I obliged. I trust this helps the public when choosing a plumbing company.

I just want to say that Tap Plumbing exceeded my expectations, Marcus corrected another plumbers…read morework, he did it exactly in a timely manner and very professional. He was able to explain what was going on with my pipe work and how he planned to fix it . When speaking to his boss Tim, they were very knowledgeable and professional. I plan to refer this company and if in the future have any plumbing problems I know where to turn to. Keep up the excellent work!

The service was outstanding and the technician was very professional. I highly recommend this…read morePremier Rooter Plumbing

I had a toilet clogged Mike came out right away and fixed it. Turns out I had a slab leak, Mike…read moredirected me through the process, repaired the leak, installed my new vanity and I am happy Ps: what a process.

They were quick to respond and quick to make the repair. Highly recommend. They even showed us our…read morebad old pipes.

They have taken care of us on multiple occasions. They always have a good price and quick service.read more