Recently my Toyota Sienna minivan started acting up. Everything I googled about the symptoms told…read moreme that it was a transmission going bad and that at best I could hope for a rebuild that might only cost around $2,000. We had a trip across Snoqualmie Pass coming up in a week to visit family for Thanksgiving, and google assured me that a transmission in that condition, hauling 5 adults plus luggage up the Cascades, would surely break and leave us stranded. And with an expensive towing bill. I wondered if it was worth repairing it. It's a 2004 Sienna AWD XLE Limited with 205K miles. A quick check on Autotrader showed only one similar model in my area, with 274K miles, for $5,995. Expanding the search to 500 miles revealed one other, with similar miles as mine, for $5,495. At that point, a ~$2,000 transmission rebuild sounded much better than selling a project car for pocket change and buying one of those other Siennas. I looked for a nearby transmission shop with good reviews and landed on Renton Transmission. After a few hours they called and said my transmission was fine; the problem was a speed sensor telling it to shift at the wrong time. Replacement cost for that sensor, $338 part + labor. After picking it up, I drove around for a long test on the highway onramps and offramps, and sharp inclines, where I had most seen the symptoms. This time there were no symptoms. They also alerted me to the fact that a less common symptom I had described to them was a misfiring cylinder, and that this appeared to be just a wiring problem. He said that cylinder's misfires were recorded in the codes. l had just days prior had an oil change done at a highly regarded shop and they had not mentioned anything about that, which suggests that they did not bother to check codes. I'm very glad to know about the misfiring cylinder; I'll have it looked at soon. I'm so glad this turned out to be so much less expensive than I had feared. Thanks, Renton Transmission! Highly recommended!

DO NOT GO HERE!!! I cannot emphasize enough!!! Had to have truck towed here and was basically…read morehamstrung and got charged 3X more than any other place said they would have charged me! He put a rebuilt Jasper differential in and each one lasted less than 1000 miles. Had all future work done at a different highly regarded transmission shop. Our family nearly got stranded several times because of Jasper failures but were able to limp back home! Unfortunately, the other transmission shop owner and I had to both fight with Jasper to get refunded after the 3rd Jasper replacement also failed. Had a new one built and installed correctly by the new transmission shop for a small fraction of the cost Renton Transmission charged me. This was after several months off and on without a vehicle and getting screwed in the first place!!!

The selection, service and experience is definitely a cut above when compared to Sandberg Volvo and…read moreno way a somewhat close second place to Barrier Volvo. This particular site lacks the customer service that you should expect when buying anything over $50,000. Here's why this Bob Byers Volvo lot is a big disappointment: 1. If you're looking for a particular Volvo, don't expect them to help you over the phone, via email or anything. Tried the above mentioned forms of communication and like a cable company, expect a reply somewhere between the business hours of 10AM to never at all. 2. When a Ford dealership (Bill Pierre) down the street is doing more to help you find a used Volvo S60 T6 AWD car than this Bob Byers Volvo dealership, that's pathetic. 3. You get this vibe from the sales staff that either they hate their job and/or just don't care if they make a sale or not. I went to the Lake City site very enthusiastic and arriving there, it felt as if their idea of a greeting is similar to being at a funeral; no humor and you're hoping that it'll all come to an end someday. 4. Is everything here sold? Every time I've been there, I usually get the "that car is sold" or "I have a couple coming in to test drive this car..." Guess what I get to test drive? Nothing. Overall, there are better car dealerships that'll help you find the right Volvo for you and you should go this route because this business want your patronage. You email or leave a voicemail about a car and won't hear anything back from it or just one phone call. Nobody is being proactive and working hard for you. Shop elsewhere but not at Sandberg Volvo either, that place is worst. Even Eastside Chrysler Jeep and Bellevue Lexus helped very diligently to find me a Volvo but not Bob Byers Volvo. I can't figure it out except that they just don't care.

I just walked into Bob Byers Volve on Lake City Way yesterday. My car was hit in the back while…read moreparked, and the other guy's insurance may total it and give me cash. I was looking for a new vehicle anyway, it's been a while. My short list included most of the major premium small cars, and the S40 is on my radar. Bob Byers is only three blocks away from where I lived, so after taking the car to the Body Shops for estimates, I dropped by. Notice that I drove in with a damaged, hardly good looking 13 year old car. I was greeted warmly as I walked in, and was soon directed to talk to Cliff, a friendly, well-spoken sales person for Bob Byers. I am a young looking guy and normally got little attention at car dealerships (if not outright rudeness). Cliff listened to my specific requirements and began showing me the ones that may match them in their stock. I specifically told him that I was not going to purchase right away, and it was my first day of looking. He explained, in good detail, the differences between the three S40s in the lot for me, and I settled on one of them. As I sat inside, he offered to let me take it for a spin, knowing full well that I wasn't going to buy yesterday. And we did. He took me on the longest test drive I have ever been in (I have been in a lot of test drives, for other reasons I can't elaborate now). We went through curves and freeway, and I got a very good impression of the car. No pressure at all. Cliff proceeded to explain more about the features of the car to me with the understanding that I am an engineer and I don't need much "marketing talk". It was very refreshing, no nonsense, just facts. And was he full of facts about that car. As we returned to the dealership, he showed me the Certification (this car was a certified used) and the Carfax report on the car. Again, knowing full well I wasn't buying then. No pressure. "Take your time and try things out, we'll be here if you decide on the S40". I was very pleased with the experience, and I would rank it as one of the best car shopping experience I have ever had. I still have not decided what to get (well, it's only yesterday), but this experience has certainly raised the bar for what I expect now from a car dealer.

I was looking for a second car and we wanted a minivan for our family of 5. I got Jeff's number…read morefrom a friend and he spoke very highly of Jeff saying he was great at finding cars for a great price and that he was very professional and he didn't disappoint! I told him what kind of minivan we wanted and how much we were willing to spend. Within a little over a week he called me with a minivan he found that was PERFECT for us and even more than I expect for our low budget! He was actually able to get it for a little less than our budget. We scheduled a time to meet up to look at the van and after looking it over we were impressed with how clean it was and it ran perfectly! We bought the minivan and have been so happy with it! About a week after we purchased it, the door lock on the passenger side went out and wouldn't lock or unlock when using the power door locks. Jeff told us he would buy the part and fix it at no charge to us! I have never been so impressed with buying a car and the amazing customer service and honesty that Jeff showed to us! He went above and beyond to make sure we were happy with our purchase and was so willing to fix the door lock which he didn't HAVE to do since it was working when we bought it! I will be going to Jeff for any of my future car purchases and would refure him to all my friends and family!

I bought a 2002 Mazda Protege 5 from Jeff a few months ago. He made the experience extremely easy…read moreand was flexible and reasonable. I looked at the car at his Bellevue location and when told him I wanted to have my mechanic take a look at it in another town, he was very workable. The entire experience was easy and smooth, which isn't always the case when buying a used car. While he may be considered a "dealer" because of the Magnolia Motors location, I found the experience to have the best part of the personal experience with the advantages offered by working with a dealer. I'd highly recommend if looking for a good deal, with a personal touch and great customer service.

I have always found buying a car to be an anxiety filled and stressful experience. The team at…read moreDoug's did not leave me feeling this way at all. I had the absolute pleasure to work with Alberto and Nathan (who for 5 days in provided fantastic service!) in purchasing my new CX-50 hybrid. They were attentive, transparent, listened to my wants/needs, and found me my perfect new car. The entire Doug's team deserves praise. From Sales to Finance to Service, the entire experience was painless and fun! The team provided great conversation and truly saw WHO I was as a customer. As a human who has spent over 15 years in customer service and expects exceptional service - Doug's does not disappoint. I highly recommend them for your next car buying experience!

August 13 Update: As of August 13, we have received no call, explanation, or follow-up whatsoever…read morefrom management regarding what happened with the vehicle potential purchase. When Robert returned from his days off, he called us asking why the purchase had not gone through. During that conversation, he indicated that he was not aware of what had happened, which raises additional concerns regarding the dealership's internal communication and handling of the transaction. Robert told us that management would be contacting us to explain the situation. However, no one from management ever called or contacted us. We have been left without any explanation as to why the vehicle was ultimately sold to someone else after we had been told the vehicle was being held for us and after we had provided a deposit. This lack of communication is particularly concerning. At this point, we are not only seeking an explanation for what happened with the vehicle, but also an explanation as to how this was allowed to happen internally and why management has failed to communicate with us afterward.

Honest family own business. If you looking to buy I'm assuming they give you a good dealread more

I found a car online at Vasini motors I was interested in coming and taking a look at and Vasyl…read morecame down and met us there even though it was his day off. They were so nice and helpful. Totally trustworthy. Great experience. Would definitely recommend

I purchased a used Toyota Sienna from them about 2 months ago and my experience could not have been…read morebetter. When I called to check on a car listed on their website, Robert answered and he was friendly and provided all the details I asked for. Upon getting there he greeted me pleasantly and showed me the car and let me take it out for a spin. I liked the car after my test drive and he and the owner Hamid asked me what it would to take to move forward. I was pretty direct and asked for a reduced price (reasonable price and did not lowball). They were motivated to make the sale and we quickly settled on a price that worked for both of us. Once that was done, they also let me take it to a mechanic of my choice to get a professional opinion. There were minor concerns raised by the mechanic and Hamid agreed to a 30 day guarantee if the issue arose. Now 2 months later the car runs perfect. This was my first time buying a used car and I went a few shops before eventually getting a car from Robert and Hamid. I could not be more satisfied. They were not the "used car salesmen" we all have in mind. They were friendly, not pushy and made for a great transaction. I was super pleased and will go to them again if I am u am in the market for a used car again. I highly recommend them. When buying used a car, keep in mind you are buying a "used car". Don't expect it to be perfect and without minor issues. So budget for minor additional expenses and temper your expectations. And shop at a trustworthy place like Integrity Auto.

Purchased a BMW 530 from their Edmonds location. The I drive was defective but only shows after the…read morecar had been run for a while and restarted. I contacted them the day after I drove it home. After some haggling they did fix the car and make it right. I know it wasn't an inexpensive repair. Very happy with the car and it was well priced.

It's hard to find an honest mechanic, but this is the place. I brought my car in for a complex…read moreissue, and they correctly diagnosed and fixed it without any unnecessary work. Their integrity and knowledge are top-notch. I trust them completely with my vehicle.

We've been taking our cars to Van's for years. We have probably taken a total of 6-10 cars there as…read morea family. They always do amazing work and we've never had any issues. They don't beat around the bush when it comes to pricing and don't hike the prices up. Truly my go to repair shop!