My family and I have taken our vehicles to Neil for decades. The staff are honest, professional…read moreand don't jack up their prices to make an extra profit. I am always impressed with the quality of work and fair pricing.

This is my second time using this auto shop and I have no complaints. They fixed my heater quickly…read moreand even gave me a break on the labor costs (so grateful!) Excellent job. Thank-you!!

The former owner was great, but these new guys are shady with a capital S. They quoted me 1000+…read moredollars for a "small" oil leak when they did my basic Mercedes-Benz oil change when I took it to the dealership one year later they videoed my car with everything removed and showed me that they're in fact was no oil leak.

Honest and fast service. The alternator failed on my Mazda and he worked me in the schedule and did…read morethe work at a very fair price.

These folks are awesome. Reasonably priced, even in this awful economy, with quick service and…read morestraight forward advice and recommendations. Brought my car in for brake service and they listened to my concerns, fixed up my brakes, and also were able to repair the struts on my vehicle in a decent time at a decent price.

The worked on my ram 1500 years ago. I came back still a great shop. They did my Camaro rears and…read morenow doing the fronts. I can't say how awesome this shop is.

Very first time I went here was to get a second opinion on a laundry list of "issues" from a repair…read moreshop I used to trust. No 1 Japanese Auto could have also tried to take advantage of a non-gearhead like myself. Instead Tony pointed out a fraction of a fraction of the issues that other place mentioned (10 months later, my car is still running fine). Another time took my car in because my breaks were squeaking/grinding in very specific conditions. Even when I called Tony said "we didn't see you that long ago, but better safe than sorry." After inspecting, he said my breaks don't need replacing yet, but maybe by the time for my next oil change. I figured I'd at least pay for the labor of looking. But when I picked it up -- nope! No charge. Tony is a real one.

Was to start a great place, but things abruptly changed. Was a couple of years ago looking for…read moreanother car repair place that was a small business. Found Tony after my then current repair shop turned from small business to large business. Turning to large business the shop lost all the good customer service they gave. Tony was a great find, called my car "classic" and was happy to chat about my car. Called today to schedule an oil change, had not heard back from him from a VM I left 3 days ago. I spoke to him today, he flatly said, " I don't work on old cars anymore ". I asked him not even for an oil change? He said no, too hard to get parts. Ok- it's certainly his choice to not work on certain cars because of his ability, but be aware that his shop doesn't work on whatever he deems as "old". When electric and newer cars that require computers to diagnose and repair become the norm, places like Tony's will be considered "old" and fall out of need.

We found Ed, owner of Duncan and Sons, in Ballard about 10 years. We have been faithful customers…read moreever since. Ed is honest, upfront and will not rip you off. He knows what he can help you with and when you absolutely need to go to the dealership. I recommend Duncan and Sons every chance I get.

Gotta go see Ed and his Son! This is a go to shop like back in the days. Ed takes care of you and…read moreis so fair and careful with you and your vehicle. If you are looking for a good fair price, make sure you put Ed and Son on the TOP OF YOUR LIST!

Allen was honest, upfront, and did excellent work! We will definitely be contacting him with any…read morefuture automobile issues. We highly recommend!

Bob was smart, honest, fixed my AC that was misdiagnosed elsewhere, and got my car back to me…read morerelatively quickly. Would go again.

Believe the hype. Both locations are staffed with lovely folks who take their time with you, are…read morefriendly and knowledgeable. Whether it's a simple oil change or larger job - I trust these folks to take care of my vehicles. Their rates are on par with every other ASC certified shop, their calendar stays full for a reason. We are big fans of Matt's in our house.

I feel bad leaving this review because everyone I spoke to was nice, but I will be going elsewhere…read morefor future services. The attention to detail is not there at Matt's. When I came in for my scheduled appt, they did not have it on the calendar, but said they can take my car anyways. I asked for an oil change, inspection, and tire rotation. I also asked them to check one tire that was deflating faster than the others. After taking a look, they told me I did not need a rotation, and that the deflating tire was fine. I went elsewhere and it turns out Matt's got my tread measurements wrong, and I was definitely overdue for a rotation. They also did not notice a gash in my tire. And they did not reset my car system reminder for the oil change.

Highly recommend Loyal!!! I scheduled an appointment over the phone, and they started working on my…read morecar as soon as I got there. Never have I ever had somebody fix a car problem for me so fast!! I was shocked! Jesse is the best, hands down.

My husband & I have been going to Loyal for many many years and I never have that sense of dread of…read morewhat shenanigans are they going to try and pull over on me when I bring one of our cars in. Reasonable, trustworthy, and they will make time for example to do a diagnostic on say the dreaded 'check engine light' so that you can determine if urgent or not. Love that I can walk to/from their shop as well but they are also on a bus line.