Bear Valley Plumbing & Quentin we're absolutely an answer to prayer! Quentin was extremely…read moreknowledgeable and explained everything thoroughly! We have a very old cabin which was in dire need of upgrades. And Quintin was able to tackle the job same day as the service. We will definitely be using them again!

We called for same-day service on a Saturday, and they were able to come out that very day. Our…read moretechnician, Quentin, was extremely professional and took the time to explain three different options to help us understand the best way to get our heater running efficiently again. We appreciated that he was not a pushy salesperson. Overall, Quentin was outstanding, and we will definitely recommend Bear Valley Plumbing and Heating to others.

Jesse is THE most unreliable and unprofessional operative in Big Bear. Avoid at all costs…read more My tenant is experiencing a potentially fatal gas leak and I needed emergency assistance. Jesse said he could only be there from 8:30am to 9am this morning. My tenants rushed up from the valley to be there to let him in, as it's unsafe to stay there, and he didn't show up. He also didn't respond to any phone calls or texts, despite the fact that I can see he read them. How any tradesman can survive with this level of unprofessionalism or incompetence is beyond me. I can only assume that there's no other competition up in the mountains. Find any way NOT to use Jesse at Big Bear Maintainance.

Very disappointing. I made an appointment for a curtain rod installation. Nobody showed up at the…read moretime of the appointment nor did anybody contact me to let me know they were not coming. Once I messaged them, I eventually heard back. I replied and then never heard back again.

Thrilled with plumbing and heating services. Great experience, on-time, honest team, fair pricing.read more

Heater stopped working. M&M responded within 30 minutes of my call. Heater repaired at a reasonable…read morerate. I would use them again.

I reached out to J in a pinch as we were all taking cold showers. He showed up in a moments notice…read moreand confirmed that our old water heater was done. J explained the different options for replacement and made his honest recommendation. His pricing is fair and his communication is stellar. He was thorough in all aspects of the job double checking with the manufacturer to make sure the height, vent and high altitude burner were all in line. I will definitely make him my Big Bear plumber for the future.

We had a great experience getting our hot water heater replaced. Jay was extremely responsive and…read moremade himself available right away since we needed service ASAP, which we really appreciated. He took the time to answer all of our questions and explained everything clearly, so we felt confident in the work being done. He is very knowledgeable, and you can tell he runs a professional and honest business! His pricing was very competitive and fair, especially for such quick turnaround service. The job was completed efficiently and professionally. We would highly recommend him to anyone needing a reliable plumber!!

UPDATE: Although we resolved issue before he contacted back I think at the end of the day he would…read morehave fixed problem, there was just a misunderstanding that we discussed & resolved...he contacted me & apologized for miscommunication, I would hire him again. Had our toilet worked on by him then had guests stay & they complained about toilet acting up, he came to check on the toilet & sent us a video showing toilet working, a friend stayed at our place & told us the toilet was acting up so I called him again which at this point I just have no clue why the toilet being such a pain! The plunger wasn't going up & down, so I called again & he told me he was out of town & that hed get with us on the weekend but didn't follow through, kind of tired of bugging but he worked on toilet which obviously still has minor issues, I had started a review for him that I never finished & wish I could have kept it at 5 stars but ill give him a 3 for showing up twice....and minus two stars for a problematic toilet and no call back & no follow up.

Do not use. He does small projects fine, but for more than a clogged toilet he will take your…read moredeposit and never show up. He then gives you the same excuses as to why he didn't come.. emergency drain line , mother in law with broken ankle, kids in urgent care or kids sick. After 3 months of jobsite being abandoned I hired another plumber that had to redo the little Joens completed and complete the job. Adam Joens take all the money up front so he looses nothing by not coming back. Do not pay him up front if you do hire him.

Very happy with the plumbing work done by Bryan! Our hot…read morewater heater was pouring water everywhere before it was replaced, along with the frozen valve that prevented us from turning off the water to it. Now all is dry and working properly, strapped in, all done to code!

Quick response time, very informative, gave me options. Very satisfied. Quinton George gave me all…read morethe information needed to make an informative decision.

The truth is.. we've had a place in Big Bear for about nine years now. We've always been pretty…read moreunhappy with the reliability of the people we hire up there. Jaime is the exception. He has always been right there when we need him. Actually, he is above and beyond for us. I highly recommend J&J. Smart and reliable.

I called Jaime on August 19th and asked if he could go to a home I rent out on Airbnb and fix a…read moreleak on a toilet. Simple enough right? Since I wasn't on-site I didn't know where toilet was leaking. Jaime agree to go fix next day, but didn't go until the 22nd. When he went he replaced the wax ring and billed me $160. I paid the same day as soon and he notified me job was done. On the 25th I get notified by airbnb renters the toilet is leaking. I call Jaime and he proceeds to tell me that he would need to charge me an additional $140 service call plus parts if he goes to fix toilet. I tell him that is very unprofessional because I paid him to fix the leak and it's not a difficult job. The 26th I drove to the home and fixed leak by replacing the flush valve. Do not hire J&J Plumbing and Heating Co. Jaime is unreliable and has no ethics when it comes to backing his work.

We are so lucky to have found Ron and Dan! Our heater went out for the second time in one year! We…read morewoke up to our house being 55 degrees inside and we have a toddler and a one year old! I was desperate to have someone come out to look at our heater. Ron and Dan were able to come out the same day! The minute these guys came in to inspect the heater, I knew we were in good hands. They were so professional and polite. They explained everything that was going on. Unfortunately, we did need a new heater unit. The circuit board was fried, and they explained that the part was pretty expensive, and due to the fact that we already paid a large amount of money to another company on the first repair, it would be more beneficial to by a new unit. They were able to install the new unit the very next morning. It only took a matter of hours and everything was left in perfect condition. They explained that the reason the circuit board fired was because the heater was overworking. The original duct/opening leaving the heater unit should have been at least 18" wide but it was only 6"!!! This was putting so much pressure back into the unit that it actually had caused several cracks in it. The thought that our old unit was a ticking time bomb that could have started a house fire or given us all carbon monoxide poisoning is so frightening. I can truly say that these guys saved our lives. Ron, Dan and their team did an amazing job. When they called me to tell me the install was done, it was already 14 degrees warmer by the time I came home. With our old heater it would have taken all day to warm our house back up! The new heater kicks ass! Boy, can we feel a difference. I can finally feel the warm air out of the vents. Our baby's room was always the coldest room in the house. We had to use a space heater every night to keep her warm. With our new heater, her room is so warm, comfy and SAFE! Thank you so much for everything! We are extremely pleased with our new heater. Very professional job and money well spent! Top notch company! We will be sure to use Mountain Plumbing and Heating now and FOREVER!!!

Dan and Ron helped with mending broken pipesread more