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    Dream Pools & Landscapes

    4.5 (33 reviews)
    Closed 9:00 am - 4:00 pm

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    Ummmm...  Yes, Dream Pools please!
    Samuel L.

    These guys continue to amaze me. The pool is officially DONEZO!!! Please take a look at the final result! What was there doesn't even nearly show how GROSS the previous owners were and their idea of "taking care of a home with a pool." The custom hardscape was at Carlos's recommendation and there hasn't been another contractor, friend or family who's checked it out and just went "WHOA!" These guys are family! Make'em a part of yours!

    Luis P.

    I first met Carlos and his wife Sylvia back in August of 2017 and they both appeared to be nice and polite people. I decided on Dream Pools for several reasons. First, they were the cheapest option. Second, Carlos agreed to my finance terms when no other pool company would. He appeared to be very sincere during the negotiation process and I appreciated that. We signed a very loosely formed contract and got straight to work. Carlos and Jose came out and drew the outline for the pool, and the next day another gentleman began the excavation process. This the beginning of my problems. I started to notice the pool was taking a shape different from the agreed upon design. When I discussed it with Carlos he said the form was correct and what I asked for. I keep meticulous records . The issue was with the raised bond beam on the backside of the pool. The design included a gradual curve but instead I ended up with a straight line. Carlos said "it looked good" but I wasn't going for it. Finally, I asked him what it would take for me to get the additional 2' across an 8' length and he said it would cost me an additional $5k due to material and labor cost. Mind you, Carlos had not overseen the excavation process as he probably should have. There were still several feet to go to complete the dig so this change wouldn't have been monumental and it sure didn't carry the $5k price tag. It was a scare tactic. I felt stuck. Stuck in something I wasn't going to like. I was being nickled and dimed. Carlos came in low on his bid just to make up the difference during the project. This is common practice in the pool industry and Dream Pools did not appear to be different. I was going to end up with Carlos's version of "my pool" that I was paying for. I told him I wasn't happy with what was happening and we lost communication for a couple of weeks. I had a huge hole in my back yard, small children in the house - I had enough. I told him I wanted out of my contract. Carlos did not originally give me my plans and permits - which should remain at the job site at all times (please be aware of this) so I ended up cancelling my deposit until I received them. He also ended up suing me a ridiculous amount for work already completed. We ended up on a settlement. It took a few more weeks for the despair from looking at the hole in my backyard to dissipate. I was already several thousand dollars in the hole - literally. First thing I did was go to county and convert my plans/permits from contractor to owner-builder. It took me three months to complete my pool using the same subcontractors used by the major pool companies in San Diego. Carlos quoted me $68k on a pool I wasn't going to be happy with. I ended up building a contractor quoted $120k pool on a $40k budget. I built the pool that I wanted. Pool companies warranty the pool frame, but good luck finding your pool contractor 20 years from now. The pool industry is a shady one - beware. All of these pools are built to the same standard because the inspection process demands it down to the re-bar.

    Night swimming in our own backyard

    We had a few companies come out to give us quotes. One company we called wouldn't even bother with us saying project was too small for their interest. Dream Pools followed through and provided a very clear picture of cost and design. In a little over months despite a pandemic and rains we now have a beautiful pool and spa in our backyard. Dream Pools was always in contact with us throughout the process and were easy to work with.

    Our pool process!

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    Business owner information

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    Carlos R.

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    Review Highlights - Dream Pools & Landscapes

    We gravitated towards Carlos and Sylvia, most in part due to their warm and kind demeanor.

    Mentioned in 18 reviews

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