We just completed a major pool renovation (tile and plaster/Pebbletek) on a large pool/spa. To say that we are extremely pleased is an understatement. Here are the multiple reasons: (1) We had good experiences talking and working with every person we interacted with. They were knowledgeable, pleasant, helpful, and accommodating. (2) The job was done 2x faster than we expected and there were no breaks in having the crews on-site. The crews were busy the entire time. (3) The quality of the finished work is beyond great. The end result is superb. (4) The fee was reasonable. Money well spent. read more

Poolscape Unlimited - Elevated spa with double waterfalls - Pool & Hot Tub Service Near Me - Lakeside, California

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We just had our pool resurfaced. We are very pleased with Poolscape Unlimited. They were very fast with the project. This is the second time using this company. read more

We used Poolscape to remodel our old 1960s pool and we have been really pleased with them throughout the process. I had so many bids from different pool companies and Poolscape where very reasonably priced and did a great job. They have a huge team of people so everything gets done fast. Demo was done in one day followed by coping and tilling shortly after that. The mini pebble plaster looks amazing and was done in a day. Big shout-out to Jeff and Dwain who did our coping for us and to Steph for coordinating everything. read more

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Poolscape's demolition crew did a great job remodeling our pool and plastering the pool! They completed their work in less than 3 weeks, which was way before their 8 week estimate. Stephanie and Katelyn at the office were very helpful and professional people. Highly recommend! read more

Jayme and Steph are awesome, they are very responsive and helpful! They helped me with my pool remodel and I would recommend them to anyone! Very educated and have a lot of experience! read more

Adding more pictures to my review. Outstanding service and results! I am using my gorgeous pool almost every day!!!!!! read more

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Excellent service. I would Definitely recommend using this company for pool and spa remodeling. Wonderful company. Customer service is amazing. Great value. read more

What a nice change to find a professionally run company. If you're like me, you've noticed that customer service and quality work is hit or miss; and both have really fallen off a cliff the last couple of years. Poolscape is the way workmanship and customer service used to be and thank you for that! We contracted them to refinish a worn out fiberglass pool with plaster. We also asked them to build an extension to the steps to create a bench. The work started on time and some unavoidable weather delays aside finished on time. The various work crews were on time, clean, professional and responsible. Overall a very good project team! Communication with the office was good. We were called back in a reasonable time frame if we had to leave a message; email the same thing. From sales to cleanup and water treatment it was a first class experience. There were a few bumps in the road along the way with some work not as correct or detailed as it needed to be but what matters is how they are handled; which was fast and professionally. They even had the owner come in to inspect one of our concerns and not only was that fixed quickly but he also made a great suggestion to modify that new bench area a bit to make it more useful and eye pleasing. I wish more companies took care of their customers like this. I will happily recommend Poolscape to friends and happily call them again when needed! read more

I was referred to poolscape by my pool service company and the pool service company of friends. I am grateful. The entire process from beginning to end has been easy, pleasant, communicative, and professional. Every single person from poolscape (and I estimate that was about 10 different people) greeted me with a smile and good morning, a thorough explanation of what they were doing and how long it would take, what the next steps would be and when, plus clean efficient work. I was extremely pleased with the quality of the work, the speed with which they did it, and the overall process... read more

Poolscape Unlimited - note the tarps and gear... - Pool & Hot Tub Service Near Me - Lakeside, California

When it was time to renovate our pool, I shopped around and called every pool company in San Diego. I decided to go with poolscape because they had a good price and lots of great reviews with satisfied customers. I think ultimately we had a pretty good experience. There were a few setbacks and minor issues that needed to be redone but that's usually to be expected when doing a pretty major renovation project. All in all, they did a wonderful job and our pool looks pristine and works terrifically. I know they were very busy during the height of covid but they made sure we were happy campers and for that I have no complaints. incase you are wondering we picked out travertine coping and glass tile from Aquabella in the nightlife collection (melody block random and 2x1 for the accent). I get so many compliments on the tile we picked, the photos do not even do it justice. read more

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Jayme and the team did a great job on our pool remodel. She is a straight shooter and tells you what makes sense and what doesn't. But they are also very accommodating since we are tough customers and very specific about what we wanted. The plaster turned out great and the owner, Kirk, was out on our job to do the actual pebble. Price was very reasonable and we love our remodeled pool read more

Excellent service I wish I had another pool, so that I could hire them again. It was a great experience having Poolscape's unlimited resurfaced our pool. Along with resurfacing our pool they created a Baja shelf. I've never had a upgrade to my home that ran as smoothly as this pool remodel!!! read more

I would highly recommend poolscape if you want to redo your pool or have any pool work done. I had to have my pool resurfaced after 22 years and they did an awesome job. From start to finish they were very professional, on time, and very easy to work with. Steph coordinated the job and helped with choosing a color that turned out great. Matt & Victor did the hydroblast & acid wash. They did a great job and didn't leave a big mess. Jeep & his crew finished the demo and did a good job as well no damage to any existing tile. Yanniel & crew did the pebble installation and it looks really good everyone who has seen it has been very impressed. Sergio & Luis redid the maskit. They were pleasure to work with and to observe as they did their job. Finally Tommy did the pool startup and he did a good job as well. read more

Poolscape Unlimited - This is a picture of the finished product. Hopefully you can see what a great job they did. - Pool & Hot Tub Service Near Me - Lakeside, California

Exceptional, outstanding Poolscapes unlimited far exceeded my expectations. I am thrilled with the results of my remodeled pool. Poolscapes Unlimited is a highly professional competent ethical pool contractor employing highly skilled workers with exceptional customer service at a very reasonable price. From the start of the project Gwen Gardner provided exceptional customer service. Mark Baxter guided the entire project competently and Francisco laid each tile meticulously producing an extraordinary bond beam, finished off by the plaster crew that did an extraordinary finish job. I conducted hours of research on YouTube and Yelp and consider Poolscapes not only the best pool contractor in San Diego but perhaps the nation. read more

Poolscape Unlimited - Remodeled pool - Pool & Hot Tub Service Near Me - Lakeside, California

Such a great team. The outcome was amazing. Some struggles w timing but they listened and overcame and delivered what was promised read more

Poolscape Unlimited - Pool & Hot Tub Service Near Me - Lakeside, California

We highly recommend using Poolscape! We decided to remodel our 30 year old pool last year, and reached out to six local pool companies for quotes. We ended up selecting poolscape because they were the most professional, detailed, and reasonably priced company that we spoke to. Poolscape was great to work with throughout the project. We had a remodel take place from November to December last year. As you can see, the pool remodel came out fantastic! read more

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Beyond spectacular! From Jayme who came out to inspect my pool to Stephanie who managed and coordinated the project to Shae who was ever so accommodating and polite whenever I called. The pool plaster had cracks and was showing it's age. I shopped various companies and finally settled on Poolscape Unlimited. Reviews were great and the whole process was extremely professional. I was dealing on an almost daily basis with Stephanie Poppert - simply amazing! She gave me updates, schedules, etc so I was never in the dark! She called me even when out of the office on personal time! In my opinion, there does not exist any other pool repair company in San Diego that can parallel the outstanding work and professionalism that Poolscape offers read more

Poolscape Unlimited is awesome. We had an early 1980's pool, with all the non-repaired wear and tear that such an age indicates. After Poolscape's renovations -- with new Pebble Tec instead of plaster, modernization of inlets and outlets, installation of automatic water flow as needed, new pumps for the pool, spa, and waterfall, digital lighting, and new (and beautiful) tiles to mark steps and depth changes -- we now have a 2024 pool, with big smiles. This company has honest, efficient, hard-working, caring people who were (and we are sure always are) communicative and pleasant throughout. We have a very steep driveway so that some of their industrial equipment could not access it; no worries, they worked around this with human-powered tools and still more than met their original estimate of time and funds to upgrade the pool. While there are numerous people behind the scenes, we especially laud owner/operator Kirk Chapman, Trevor for knowing what we needed and how to get there, Stephanie our main contact, and tile, grout, and general expert Francisco ("Paco"). Shae also knew all, and was busy behind the scenes. Thank you Poolscape Unlimited, for a pleasant experience. Thank you for our new pool, at a fraction of the price of a truly newly-built pool. Thank you Poolscape, San Diego County read more

Seriously amazing crew!!! We made some last mInite changes and they still were able to get everything done in a week! Jayme is an excellent sales person/program manager! They can even make custom pebble color schemes just for you and still be reasonably priced. Highly highly recommended!! read more

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My wife already left a review for a few other guys and this company already but I wanted to give a shout out to Jeff and Eddie for their professionalism and attention to detail. They were part of the demo process and installed the drains as well. They came by today to follow up and clean up some plaster overspray and coping replacement. We've had a lot of rain so it's been challenging to get to it. My wife and I so happy with Poolscape Unlimited...Jayme Chapman was our main contact and she is spot on and so awesome to work with!! She's the owners daughter and it shows she cares about the family biz as well as it's reputation. She is very diligent in corresponding and making sure the job turned out perfectly. Thank you all...will definitely recommend!! read more

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They are very professional and the years of experience show. The quality of work this company does is greatly appreciated. I can't say enough about this family owned business. Thank you read more

We recently had our pool completely re-tiled and a crack line repaired by Kirk, at Poolscape Unlimited, Inc. in Lakeside. They were very professional and explained the process thoroughly. The crack repair blends-in perfectly with the existing finish and the tile installation was excellent. We now have an up-to-to date, new pool. With our satisfied experience, we highly recommend Poolscape Unlimited, Inc. read more

We just had our pool resurfaced. To start Kirk helped us pick a surface and tiles for the steps. And we drew up a contract. The day before the demo the workers came and installed new lights. Everything went quite smoothly. The day of the demo was pretty dusty and loud but again the workers were polite. The next day we had the new tiles set on the steps and benches (those cannot be saved in the demo process. The actual day of the resurfacing went real good. John Morgan and his crew were masterful in placing the pebble finish. This crew not only worked hard but looked like they really enjoyed doing this project together ( lots of kidding and joking). We started filling the pool the next day after the pool was acid washed. A couple of days later Kirk's son-in-law showed up to set up the chemicals for the water. I pointed out a couple of tiles that had some of the pebble "goop" on them. He said that was common and they would have a guy clean them up. After being at the desert for a week I arrived home and found some light streaks in the deep end. I called Kirk and he assured me that happens quite frequently. He said if the water has a tendency to pull a little of the lime of the cement out of the concrete. The next morning a worker showed up and cleaned the tiles and did an acid treatment to the areas that needed it. The pool now looks great! All Kirk's workers showed up when they were supposed to and were very personable. They all seemed happy with their job and knowledgeable. I would not hesitate to recommend this company to anyone. read more

We got our pool replastered, retiled and changed out our coping. Poolscape is reliable, on time and has very kind trustworthy employees. Special Thanks to Kurt the owner he really made sure that we were satisfied with the work. Thanks to Stephanie she was my go to for everything and anything. It's nice to have someone to reach out to. Especially when you have questions and concerns. She's super nice, I feel like each time we talked she is like my friend. Thanks to tile installers Alvaro and Alfredo they did a beautiful job setting tile and coping. Thank you efren who came out on the last day and his job was also important he made sure the pool sparkled and shined and corrected any imperfections. He helped us put our pool fence back. All employees have been so helpful. Thank you Poolscape!!!! read more

Our pool was old and tired. Poolscape did a great job remodeling it. Stephanie worked with us on the tile, pebble finish and coping. The demo team was great and they were finished in one day!!! Unbelievable. The coping was next, then the tile. Duane, Alvaro and his brother did an expert job with that. Next was the pebble coating, this team were artists! I never thought the pool could look so good. Francisco did the acid wash and a 2-day chemical start up. Within one hour the pool was crystal clear! Today Eddy filled in the coping. I know I might have missed some of the team members by name, but I'm sure you can track them down and thank them for a job well done by team members that work well together, seem to like each other, and left our yard in good shape in spite of a messy demo and some pretty hot weather! read more

Poolscape Unlimited - Pool & Hot Tub Service Near Me - Lakeside, California

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This is probably the worst company to do business with. Their workmanship and integrity is the worst I've ever experienced. Buyer beware. Many people will speak up regarding this poorly run company. Don't be a victim of this company. read more

Poolscape Unlimited is a company that is run with integrity and dedication to outstanding service and workmanship. Kirk Chapman ensures that the entire pool remodeling process meets his high standards and will go the extra mile(s) to surpass customer satisfaction. I strongly recommend Poolscape for your pool remodel. Kirk's company reminds us all of how a business should be run. Best company that I have worked with in a very long time. read more

John Morgan and his crew were amazing. They installed a new pebble finish to the pool service. They started early in the morning. Spent time on the details and finished with the pool area even cleaner than when they arrived. Thanks team! read more

I would HIGHLY recommend Kirk and Poolscape Unlimited! I spent months and months researching the different pool finishes looking for the perfect color. It was so frustrating when everyone's comments were "it depends on time of day, depth of water, surroundings, etc."! I wanted the baja shelf to be the same color as the pool, seemed pretty simple. When Kirk came to my home, even with everything going on around us, and I explained what I wanted his immediate reaction was offering me an affordable custom product. He didn't try to force me into what they had on the shelf, he offered to show me as many pools as I wanted and at the end of the day, he walked me through all of my options, offered a custom solution and oversaw both days of installation. He has also been back TWICE to help me fine tune small areas that stood out to me. He is responsive, kind and always willing to help. Customer service, once the job has been completed and paid for, is worth so much! I have complete faith in his product, his crew and his service and am overjoyed with the results! read more

Poolscape Unlimited - Pool & Hot Tub Service Near Me - Lakeside, California

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Poolscape just finished replastering my pool and adding a large baja step and I couldn't be happier with the end result. Everyone I worked with throughout the entire process was extremely skilled, professional and courteous. Jayme was my initial contact when she came out to discuss my options and she continued to coordinate the entire process and was always available for questions and concerns. Every single person who worked on the project was equally great, and that includes Gwen in the office, Dwayne, Eddy, Efren, John Morgan and his crew and Tommy. I probably left out a few people but it is not intentional. I would not hesitate to, and have already recommended them to friends. read more

Poolscape Unlimited - Replaster with Micro Fusion-color Midnight - Pool & Hot Tub Service Near Me - Lakeside, California

I was very pleased with my first meeting with Poolscape unlimited. They showed up early and they were very prepared. I would highly recommend getting a price from this business for having your pool replastered. read more

Absolutely 5 stars all around for the beautiful pebble installed in our pool. They were responsive, professional and timely. But most importantly, the pebble is awesome! We are so pleased with the work that Kirk and his team did. Thank you! read more

We used Poolscapes to remodel our pool. There are good people here, some not so good. We had both. I'm not going to go into details on the entire experience or name drop people, I will just say this; We received bids from close to 10 companies, once we filtered down who we liked we did as much research as we could. Yelp, Google reviews, Facebook and even asked at the supply houses. We didn't select Poolscapes based on low bid. It was from from that. With our pool completed, I wish I would have selected a different contractor. They won't be receiving recommendations from myself. read more

We recently purchased a new home and the pool was in need of some major love and care. Poolscape did an amazing job putting on pebble coating and running a designated vacuum line on our pool. They always kept us informed on when they were coming and what work was going to be done. They got our pool up and running quickly and we were able to use it just in time for when this summer got really hot. We didn't think we would get to use it at all this summer but thanks to their hard work we did. Gwen in the office was always extremely helpful and pleasant to talk to. John Morgan and his crew were amazing. They were hardworking and so nice. I highly recommend Poolscape to anyone with a pool that needs some work done. read more

In August 2017 we hired the company to renovate my parents 40+ year old Anthony pool ... remove and replace plaster (no small task) and remove and replace tile surround.  We also asked for a referral to reseal the deck as that was not Poolscape's focus.   The Poolscape team came in and jack hammered out the old plaster, did so quickly and efficiently and then did a great job with the new plaster and nice blue tile.  The new plaster has a great texture, making it less slippery underwater, thus a bit safer for my folks.  They even managed to get the original underwater light working again. The challenge came with the company referred to do the deck work.  At the time the scheduling was a bit clunky, a not exceedingly impressive young worker ended up doing a good portion of the work, but in the end it's the detail that is the challenge.  I just spent a week at my folks', in the pool every day.  Each day I shook my head at the deck sealer that had been splattered on the blue tile in spots.  More annoying was the fact that the sealant didn't completely cover the old deck to the water line, thus when wet the contrast between the old and new really stands out and looks bad.   Three years on we have some of the sealer peeling on the deck surface as well.     At the time of the work I nudged a bit to get these details taken care, but to no avail.  I wishe I would have pushed harder then.      Overall, hiring Poolscape was a good decision and one I would make again, but would have done things differently as far as vetting and managing their deck partner. read more

John morgan and crew did a great job. They got the job done quickly, asked me if i had any questions or concerns. My pool looks gorgeous.

Poolscapes Unltd. it is far and away the best contractor that I've ever worked with. Our pool remodeling job from start to finish was excellent. Everyone from the office staff to the tile people, the plaster finishers and everyone else is top notch. Their price was highly competitive and I'm pleased with the excellent job that they did. We went with the gemstone finish and are very pleased with the final product. If you're thinking of remodeling your pool give Kirk Chapman at Poolscapes Unltd. A call you will not be disappointed!!! read more

Poolscape Unlimited - Pool & Hot Tub Service Near Me - Lakeside, California

We've had the best experience with Poolscape. They have been helpful and communicated with us throughout the whole process. John Morgan and crew were awesome and we couldn't be happier with the service and and professionalism read more

We received quotes from 5 top pool remodelers in San Diego. We chose Poolscape Unlimited.The crews were amazing. the demo,tile and coping,and plaster crews were top notch. Remodeling a pool is a messy business,but my backyard was cleaned everyday.Make sure you ask for Joe to give you an estimate. Joe knows everything about pools and won't try to sell you what you don't need. read more

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Thank you all for your hard work and putting up with Me! John Morgan and his plaster team just finished shooting the pebble. They did a fabulous job and we can't wait to enjoy our new pool! Thank you all again! read more