I've used Candy's House Cleaners multiple times for both basic cleaning and deep cleaning, and I'm…read morehonestly very satisfied every single time. The quality of the work is amazing. She pays attention to detail and makes sure everything is spotless and fresh. I've tried both services more than twice, and the results are always consistent. My place looks and smells super clean after every visit. You can really tell she cares about doing a good job, not just finishing fast. She is also very kind and professional, and she even gave us a discount price, which we really appreciated. It shows she values her customers and wants to build long-term relationships.

I reached out to Candy's House Cleaners with high hopes given the number of five-star reviews…read more Unfortunately, the process of getting a quotation was incredibly slow, one text message at a time over multiple days, as to be actually insulting to a potential customer. It must be nice to have so many clients that you can treat prospective new clients so disrespectfully.

I booked InstaMaids through yelp in preparation for my move! Instead of the move-in/move-out…read moreservice I requested a deep cleaning as my apartment needed a lot of love to get things sparkling before my move out inspection. Booking process online was seamless and I appreciated being able to add-on services like oven cleaning. They arrived within 10 minutes of the arrival window ready to go. I told them they could more or less ignore the furniture and focus on the apartment itself. They were very kind the whole way through. They were extremely thorough, even getting to places previous cleaners did not like under the bed. They nicely packed items thrown around in bags for me to sort through which I really appreciate. When finished with each area they asked if I wanted to check the area first for anything missed, another thing I appreciated. They offered to take out trash bags at the end but I told them they did enough and sent them on their way :) They are definitely worth booking and are extremely thorough! I will likely book again the next time I require a deep cleaning.

I called Insta Maids to book a cleaning service, and during that call I asked a simple question…read moreabout five shirts on the floor. I explained that I am disabled and asked whether the cleaner could pick them up. I was told that would require roughly an additional $100 charge. Rather than pay that, I said I would pick the shirts up myself. What should have been a simple booking then turned into repeated attempts to move me to a more expensive service. I eventually booked the standard service online and picked up the five shirts myself. To my surprise, Insta Maids then CANCELLED my appointment because they believed I needed the higher-priced service. They called me while I was working and again tried to discuss the service. I specifically explained that my break was over, I had to go, and I needed to lead a scheduled sales meeting with more than 20 people. When the conversation continued anyway, I ended the call. Then they immediately called me back. Because I had two consecutive calls from an unfamiliar number--and because I have both a seriously ill family member and employees who may repeatedly call in an emergency--I stopped my live Zoom meeting and answered. It was Insta Maids again. I made it very clear that I was working and could not talk. I ended that call as well. Since Insta Maids had cancelled my appointment, I hired another cleaning company. I actually chose a MORE expensive company and booked approximately $300 per week in recurring service. Price wasn't the issue. I simply wanted a company that would take my booking, provide the service, and respect my time. Then this morning an Insta Maids cleaner unexpectedly showed up at my door. I discovered that Insta Maids had reinstated the appointment and charge even though I had never agreed to reinstate the service they had cancelled. When I called, I was told that they had informed me during the previous phone call that they were reinstating the appointment. I had an AI transcript of the call in front of me, and it did not show that statement being made at all. To be completely fair, after listening to the actual recording, it sounds possible that the representative MAY have been beginning to tell me something about the appointment when I cut him off. I had already repeatedly explained that I was leading a meeting and could not continue the conversation. Whatever he was beginning to say, I did not hear a completed statement that my cancelled appointment was being reinstated, and--more importantly--I never agreed to reinstate it. There is an enormous difference between attempting to tell a customer something and obtaining the customer's authorization. I did not authorize Insta Maids to reinstate the service they had cancelled. I did not agree to the reinstated appointment. I did not expect anyone to arrive at my home. By the time they arrived, I already had another cleaning company scheduled for that afternoon. This entire situation could have been avoided by simply respecting two things: 1. When a customer says, "I cannot talk right now," let them go and call back at an appropriate time. 2. When your company cancels a customer's appointment, don't reinstate it and charge the customer's card without clearly obtaining their agreement. They had already made the sale. Somehow they turned a completed sale into a cancellation, multiple unwanted phone calls, an unexpected cleaner at my door, a disputed charge, and a customer who has now taken approximately $10,000 a year in recurring cleaning business elsewhere. In fact, I am paying the competing company a higher rate so I will not pay $15,000 a year. That's an extraordinary amount of unnecessary effort to lose a customer they had already won.

We've used Maid My Day's for about five years for both standard and deep cleans services. The team…read moreis consistently thorough and efficient, and Melissa is always responsive and accommodating. We highly recommend them!

Maid my day cleaning made my day! :)…read more I moved out of my apartment and ordered a deep cleaning, and the team did an amazing job. They made the apartment look like new again and removed all the hard water stains which was my biggest concern. The team is professional and amazing!

They cleaned everything perfectly, just the way I wanted…read more I'm really happy with it. Thank you!

Wanted to get my grandparents house deep cleaned, particularly the walls as they have pets. Called…read moreon the phone to discuss options and what they could offer! Easy, transparent with what they are able to do, and quick availability. Couldn't have been happier with the process and outcome. Will be booking again!

Sol and team arrived on time and went above & beyond cleaning my new home. I was appreciative that…read moreshe was detailed with her cleaning and used organic cleaners as requested. I typically do not like when cleaners use strong cleaners that have the home smelling like Fabuloso. She and her team were respectful and got things done in a timely manner. I am also glad she and her team had shoe covers. I've had previous cleaners wear shoes while mopping and that just defeats the purpose of cleaning a home. Thank you, Sol and Team!

Deep Cleaning done for house was lack luster , not really a "deep clean" …read more Noticed lack of proper detergents used for certain tough spots. Light steam Can certainly be used in many situations but not at expense of getting things really clean. Which is the bottom line here .

Update: Roy and his team are the best. Efficient, THOROUGH,…read moreand trustworthy. Did I say thorough? I can't stress that enough. We started services with him to do a deep clean and almost 3 years in and on to a new place Roy is still with us. I wouldn't look for anyone else to trust your home with. Tip Top House Cleaning Services does top notch work.

Tip Top did an outstanding deep clean -- they got into areas that hadn't been touched in a very…read morelong time. The team was thoughtful and respectful of my need to keep working in one of the rooms while they cleaned. Highly recommend!

I contacted Martinez Cleaning Service for a deep clean of 3.5 bathrooms and their team of 2 was…read moreavailable to take care of it the next day. I really appreciated how they communicated so promptly over text and gave enough detail to know what to expect. They even texted me after the service to check in. I let them know there was just a small spot that was missed in one of my shower shelves and they offered to come back at no charge to touch it up although I told them there was no need (I missed it too upon inspection before they left). Overall, I was satisfied with their excellent service and was surprised that they even cleaned a few things I wasn't expecting, like hard water buildup on soap dispensers and the dusty top of a candle cover. I am grateful for their transformation of my bathrooms and plan to rebook them again!

You can see how clean a job this team does just looking at this rug. I'm now on a subscription plan…read moreand can't appreciate enough how thorough and professional their service is. 10/10 recommend!

We've been working with Rafa & her team for about 2yrs now doing regular weekly and bi-weekly…read moreservices. Her team does amazing work for a great price. She is always accommodating and looking for ways to improve her services. We are very happy with the services that we receive.

Rafa and her team are great! Rafa is responsive and accommodating, and the house looks so nice…read moreevery time they finish!

Their service exceeded my expectations. The only minor cons were that they were a few minutes later…read morethan their arrival window (which they apologized for), and that they send too many text messages and emails regarding the appointment. The bottom line is, they did a great job and worked much harder than I asked them to, since the carpet was in bad shape and I didn't expect much. In fact, they got out practically all the stains, which I didn't expect them to do. They were efficient and friendly, and they stuck to their estimate! After seeing all the time and effort they put in, I fully expected to be charged up to double, but they asked for the original amount even after I offered more (so I increased my tip). I will email Green USA again the next time I need cleaning.

Prices are too high. Also estimates should be provided well in advance not on the day of.read more

Friendly and easy to work with. Did a great job on the first of 2 cleanings: initial cleaning of a…read moredisaster of a home. Coming back later, after new paint and new flooring, where all there was to clean was windows (for additional $60), kitchen cabinets, and the bathroom I'm not happy. The good: The bathroom looks great. Better than expected. Windows: Acceptable, Obviously a lot of cleaning was done on the frames, but I'll bring back a hand vac for the stuff that was pushed into the corners of the tracks, instead of cleaned out... similar to the kitchen drawers... Kitchen: waste of $$. Counter tops and sink were cleaned previously and were still fine; just needed to be wiped off. Insides of oven (which was rarely, if ever, used) and fridge were fine. Cleaning the fridge did require some work (though that work might have been done on the first visit) Cabinets and drawers were a waste of money. Having seen what they were like before, the team obviously at least wiped them all out with a dry rag, but I think that's all. Drawers: one sample pic posted. Sticky area, which easily wiped clean with a wet paper towel, doesn't show well in the photo. The corners are full of loose debris instead of cleaned out. Cabinets: similar to drawers, with debri and stickiness. One especially egregious oversight. The bottom pantry cabinet was perhaps vacuumed out, but thats about it. See pic. I would call them back to finish cleaning, except for how the job ended. 1. Nobody notified me when they were done; they just sent a bill to pay. My brother paid before I inspected. 2. When I got to the property 3 days later, the front door was unlocked 3. The back door was open.... 4. The plug-in CO2 detector in the dining area was gone. I had put a lock box on the door and I had previoiusly given one of the owners at Sanity Divas the combo. The lock box combo was only off by one digit, suggesting that they (or somebody else) used it. Even so, the bottom lock and the back door didn't need a key to lock them, and they were not locked. If someone had come in and stolen things, they would have walked right past my tool box and ignored it to steal a $60 CO2 detector... not likely. I suspect the CO2 detector was damaged and removed to hide the damage: entire socket/box was moved/pulled out slightly on one side; brand new wall plate was now damaged. Since the doors were open, I cannot say for certain someone on the team did this, but why would anyone else break in there, not steal my tools,and violently rip (by my imagination) the CO2 detector from the wall? I don't care how good your cleaning is if you don't take care of my property or you try to hide your accidents. If my out-of-state brother had not paid so quickly, I wouldn't have paid until they came back and finished the job... brought me a comparable CO2/gas detector.

We had to change cleaning services when we moved, and have been very happy with Sanity Divas. Have…read morebeen very professional, prompt, and give advanced notice of cleanings.