If you're looking for a wonderful tailor-look no further than Magic Alterations! Lilly and her team…read moredid an amazing job on an outdoor jacket/windbreaker that needed to be taken in. Attention to detail and ability to manage a somewhat complex adjustment was excellent. The team was super kind and the rates are reasonable. I look forward to working with this store again the next time I need to alter my clothing.

I had the same experience many others have had over the years, which is to say that I dropped my…read moreitems off for a week just to find out that the woman hadn't even started working on my order when I came to pick them up. I was given two timeframes to come back and get them. The funniest thing is that on our second agreed upon find, she had me wait in the office while she worked on other orders that weren't even mine. As a matter of fact, she didn't even start working on my pants until 15 minutes after I showed up. What was the point of leaving my stuff for a week? What was the point of taking down my phone number if you never called to provide any updates? Zero stars if I could but I can't. - signed, someone bummed they wasted $30 here.

I had two suits that needed alterations and a limited time frame. They were great about my…read moredeadline and very understanding about my budget constraints. The nicest people you'll ever meet in this line of work. I go clear across town to bring them my business now.

This was my first time ever having something dry cleaned. I called and spoke with Jay about a…read moretuxedo jacket I needed dry cleaned. I let him know I had worn it for the first time on 5/26/25 for a wedding, about five hours straight. There was no damage or visible stains, but the inside of the jacket, specifically the armpit area, had a little deodorant/sweat odor from wearing it for hours. Jay reassured me they could take care of it. I had originally gone to another place first, I walked into SF Green Clean, which said they couldn't remove armpit sweat odor with dry cleaning. (To be fair, the woman I spoke with there was very sweet, so no complaints on her customer service.) That's how I ended up at Sonia's Dry Cleaners. Jay told me they'd be able to handle it, and if I wasn't satisfied after the first attempt, they'd clean it again at no extra charge. He mentioned if needed there were other chemicals they could use to get a smell out if needed/depending on the material of the jacket and that prices would vary if needed, but he looked at it and quoted me when I dropped it off for $25. I dropped it off on 5/28/25 with no rush order. When I picked it up on 6/9/25 and checked it, the odor was still present. I went back inside and spoke with Mary at the front--she was VERY kind. I pointed out the specific area I was hoping they could focus on, and she told me it would be ready by 6/12/25 and that they'd call or text me when it was done. On pickup day, I called ahead and spoke with Jay again. He was EXTREMELY kind and made it clear they truly wanted to earn my business. He even said they'd be willing to clean it a third or fourth time if necessary. That level of care and professionalism really stood out. I expected I might have to ask for a refund or run into a problem, but instead, the whole interaction was handled smoothly and respectfully. When I picked up the jacket, the smell in the armpit area was completely gone. It looked and smelled brand new, bagged and ready for the next event. It was in a clear bagged packaging and had a metal copper hanger (the copper hanger was encased in a wrapped paper like material but seeing the metal iron worried me because I've had old copper hangers rust/leave the copper residue on materials, thankfully this one didn't, but I also assume since it's wrapped that it's not meant to be hanging on it long term, but just an observation for someone who might worry like I do) I was originally leaning toward a 3-star rating because I had to return for a second cleaning and didn't receive the call/text updates I was told to expect (Mary did mention their system may have been down). But their exceptional customer service, especially the way Jay and Mary handled everything completely won me over. That extra effort earned the business 4 stars. (The dock was having to come back in due to it looking/smelling the same which was mentioned my main concern, and them not contacting me when they said it'd be ready both times) I don't know the price of more dry cleaning items but thankfully I don't do dry cleaning so often. I'll definitely be back and will update my review after my next visit. Thank you!

This location is closed…read more She has moved to: 2888 Geary Blvd "The Tailor" . Her pricing remains amazing. Her work great. Bring cash, and come drop off your stuff. Had my butt rip a pair of pants down the backside, and jeans that had a broken pocket. Way under $20 fixed for both. Saves room in the landfil, and I don't have to buy new pants, and she has a little bit of work.

Mrs. Young is a treasure. She's done alterations for my entire family, ranging from hemming pants…read moreon one daughter's nursing uniform to repairing a rip in my husband's leather jacket, and adjusting my other daughter's qipao. She really knows how to take care of clothes. She covered all the buttons on my St John dresses to prevent any damage during cleaning. She's a lovely lady who always has a kind smile for her customers.

I can't say enough wonderful things about Tina! She did the alterations on both my wedding dress…read moreand my wedding reception dinner dress, and she did an absolutely beautiful job on both. Tina is not only incredibly talented and detail-oriented, but she is also such a kind, sweet, and genuinely caring person. She made me feel comfortable and confident throughout the entire alteration process, and I truly felt like she cared about making sure everything was perfect for such an important time in my life. My dresses fit beautifully, and the alterations were done with so much care and attention to detail. I am so grateful I found Tina and trusted her with such an important part of my wedding! If you need alterations for a wedding dress, special occasion dress, or anything that needs to fit just right, I highly recommend Tina. She is amazing at what she does and such a wonderful person to work with. Thank you so much, Tina, for helping make me feel beautiful and confident for my wedding day! ‍

I've been searching for a reliable tailor in the San Francisco area, and Tina's Alterations was…read moreexactly what I was looking for. I had four dresses that needed alterations for several upcoming weddings and initially sent Tina photos of all of them. Rather than accepting every project, she carefully evaluated each dress and agreed to work on only two. She explained that while the other two dresses could technically be altered, the fabric and fit would make it difficult to achieve a result that met her quality standards. I greatly appreciated her honesty and professionalism. Many businesses would have accepted all four dresses, but Tina was focused on delivering work she could confidently stand behind. Her transparency and commitment to quality immediately gave me confidence in her expertise. During my first visit to Tina, I brought both my dresses to try on to assess the alterations that I needed done (mostly hemming). She provided a quote at that time, and stated that payment could be made at pick-up. I found her pricing to be very reasonable given the complexity of the dresses (material and multiple layers). The two dresses she altered turned out beautifully. The craftsmanship was excellent, and the fit was exactly what I wanted. The turnaround time was about two weeks from drop-off to pickup, which I found very reasonable (especially since I had told Tina there was no rush). She clearly takes pride in her work and pays close attention to the details that make a difference. One thing to note is that English is her second language and Mandarin is her first, so there can be a bit of a language barrier. If you speak Mandarin, communication will likely be even smoother. That said, I found Tina to be thoughtful, professional, and genuinely committed to achieving the best possible result for her clients. I would definitely return for future alterations and would highly recommend Tina's Alterations to anyone looking for quality workmanship and honest, trustworthy service.

Aleksandra is the BEST!…read more I came to her with a ChatGPT-generated image of what I wanted: a custom wedding outfit with pants, a lace top, and a cape. I couldn't find what I wanted anywhere, and even a friend in the fashion designer world had warned me not to expect anyone to be able to replicate a computer-generated image exactly. Aleksandra was able to bring the vision to life exactly as I had imagined it and honestly, way better than the image from AI, and the finished outfit is incredible. The pants fit so well that they look like they were painted onto me. She even fitted them to two different pairs of shoes that are about two inches different in height (sneakers and heels)! The lace top is comfortable yet elegant, and the cape is exactly what I pictured. It is beautiful and dramatic, but still light enough to wear comfortably. One of my favorite parts of working with Aleksandra was how involved I got to be in the process. I learned so much along the way. She was knowledgeable and offered thoughtful suggestions about fabrics and design, but she never pressured me into doing anything I didn't want. Her recommendations were invaluable, from choosing a pant fabric that wouldn't be see-through or emphasize areas I was self-conscious about, to helping me find a cape fabric that was beautiful without being too heavy. She is also incredibly fast. The turnaround time for everything has been much quicker than I expected, especially considering how busy she is. And her prices are very reasonable. What I paid for a completely custom outfit was less than many bridal shops in the area charge for non-custom options. She also went above and beyond for my wife. My wife had a piece made by Lace & Liberty that was oddly constructed and didn't fit well. Despite having an extremely busy schedule, Aleksandra took it on and has patiently fixed it bit by bit. Aleksandra made the whole experience fun. She never batted an eye at us being a two-bride couple and has been nothing but welcoming throughout the entire process. We genuinely looked forward to our fittings, felt like we were part of the creative process, and trusted her completely. We LOVE her and are so grateful we found her! I'll update to include photos after our wedding!

Sandra is a wizard! If you're looking to get your wedding dress altered to perfection she is your…read moregal! I had a very complicated dress to alter and she absolutely nailed it. She worked so hard to make sure I was completely satisfied with my dress. Thank you sandra for making my princess wedding dreams come true!!!

Lily's has been my go to cleaners for over 3 years now, Lilly and her husband are very sweet, will…read moredeliver laundry and dry cleaning at no charge and have helped me out of a few pickles! Highly recommend

I've been coming here for dry cleaning for 3years? I love this place so much that I still bring my…read morealterations here..even though I now live 8 hrs away. So sad that I have to find a new dry cleaner next to my new home :(

Wonderful service. Impeccable tailoring. I've been coming…read morefor years, followed Laurie from Faye cleaners.

Laurie provided great service altering my suit…read more She shortened the sleeves and hemmed the pants. Very professional look! It only took a few days to be done. I'll definitely return for my alteration needs :)

I have been here a few times now and so far every visit has been an awesome one. I've done both dry…read morecleaning and repairs here and everything comes back clean and well taken care of. For example, I basically live in my Vuori Sunday Performance Joggers, and since they're made from a soft and stretchy material, I wasn't sure if they could be fixed or patched up properly. But they handled it no problem and had them looking right again! Awesome people work here and the service is consistently solid. I am super happy with how kind and professional they are. Prices feel very fair, the turnaround is quick, and they always stick to their timelines that they give you. The shop itself is very clean and well kept, and you can tell they take pride in their work. I also like that each time my order is ready, I get a text notification so I don't have to guess or follow up. For now on, this place is my go-to for dry cleaning and alterations!

Excellent service. Expert alterations on designer items including leather and cashmere.read more

Excellent cleaning on tough stains. Service is welcoming and friendly. Both Sara and Marcus are…read morevery efficient. Prices are competitive but possibly a bit more on some things but well worth it. I would take anything that is delicate to them before any other cleaner.

My experience with Mulberry's has been disappointing, especially for a business positioning itself…read moreas a premium service. My first visit was during their first week after opening. I brought in a shirt that needed a very simple stitch repair, paid $20, and was given a specific date to pick it up. When I returned on the promised date, I was casually told it would take another six days. No apology, no credit, and no real acknowledgment that they had failed to meet the turnaround time they gave me. Not a great first impression for a first-time customer. I decided to give Mulberry's a second chance today, September 12, 2026, and brought in a pair of pants to be hemmed. I was told the turnaround time would be more than three weeks. Three weeks for a basic hem? The store itself is beautiful and certainly gives the appearance of a luxury, high-end operation. Unfortunately, the actual service doesn't seem to match the image. If alterations and repairs are being outsourced, Mulberry's clearly needs a better system for managing turnaround times and customer expectations. A luxury facade only works when the service behind it feels luxurious. Based on my two experiences so far, Mulberry's simply isn't delivering that.

I have not dropping my pants off for hemming yet, but I greatly appreciate their communications…read morewith me on pricing and lead times.

I have come here for some repairs of my blue jeans. I've brought them 9 pairs of jean, and had them…read moreuse two of them to repair the other 7. They repaired all 7, patching them up. The end product was perfect. They don't look new and can be seen as repaired, but that was exactly what was wanted. I would highly recommend this place for repairing or alterations.