The service was great from the moment we walked in. Everyone was friendly, attentive, and made sure…read morewe had everything we needed without hovering. The food was just as impressive. The seafood tasted fresh, was seasoned well, and came out hot and cooked perfectly. We tried a few different dishes, and everything was flavorful and satisfying. The atmosphere was relaxed and comfortable, which made the whole experience even better. Overall, this is a great casual seafood spot with excellent service and really good food. We'll definitely be back soon.

I have been eating at this restaurant for over 25 years and I have never had a bad experience with…read morethe food. Customer service is always excellent and the food is always great.

Took my family to Sandgates for graduation seafood dinner on the water. Note. I have been to…read moreSandgates many times over the years. Tonight the food was horrible. Crab dip was more like a garlic sauce with some crab meat thrown in. NOT cheesy, baked bubbling deliciousness. The crab cake was yellow from apparently too much mustard and eggs so NOT mixed well. What made this worse, when my sister told the wait staff and asked to replace with the crab balls (which were much better than the tasteless crab cake), the manager/cook came to the table because she has used the same recipe for 45 years and the crab balls are made from the same recipe. She talked to my sister like she was crazy. She was rude and aggressive. Fried onion rings and clam strips were soggy with old grease. The $76/dozen crabs, while cooked good, had so much SALT on them, you needed to brush the salt off, remove the shell then wash the salt off your hands before you could pick and eat the crab meat. They were out of scallops, fried chicken. We have always had good food and service in the past. We even asked if there was new management or cook, apparently not! Needless to say, we were all disappointed. I'm only upset at the final bill, because in this case, we didn't get what we paid for. Sitting on the waterfront de k does not make up for the lack of good food and customer service. We will not be going back.

I have been coming here for decades. The crab cakes are always tasty. The staff is always friendly…read moreand provides great service. A great place to take the whole family. Beautiful waterfront views.

I wanted to share that I have since visited Captain Billy's for the millionth time, and for the…read morefirst time - I had their soft crab shell sammich. & it was delicious! Their mussels as well, are amazing. I do not recall them being served with bread but I enjoyed this as well. Another visit, another pleased time!

My soft shell crab was overcooked (hard & brittle) and not as tasty as I remembered. It appeared to…read morehave been double fried(leftovers?). The sugar in the cold slaw is very noticeable, to sweet. I would bet it's cold slaw out of a plastic tub now(made elsewhere). For these 2 disappointments, I deducted a point. The service was on point. There were lots of staff hanging around waiting on something to do this Sunday morning. The location can't be beaten is enhance by sitting outside with the water within a few feet. There was a nice breeze keeping us cool. Thanks Mother Nature.

Service is swift, convenient and pleasant. They strive to give efficient and congenial service…read more The Chicken Cheesesteak was seasoned, cheesey, delicious and filling. The Peppered Ham and Swiss was heated, lightly spiced, with bread that was fresh and soft. The sandwiches are comparable to the price point, which is on the higher side. They additionally have sodas, desserts, fresh seafood, which can be cooked to your specification: grilled, fried, Steamed. They also are available on Uber Eats & Door Dash. Overall, definitely a good stop!

How about actually boiling the crabcake and a decent slice of tomato! And by the way, your Cubian…read morewas dry as a desert!

We drove to southern Maryland to pick crabs. Captain John's has in the past been dependably good…read more This time the food did not disappoint but the service was very rough. We ordered a dozen crabs, a pound of jumbo shrimp, a bowl of cream of crab soup, an order of hush puppies and an order of fried pickles. The soup had plenty of lumps of crab meat and a nice flavor, and the portion was ample. The crabs were described as jumbo but were closer to large. At $115 for the crabs, a dozen was enough. (Side note: when the market price is that high you really should disclose it on a specials sheet or chalkboard or something. The first mention of it was on the final bill.) The crabs were steamed well and did not taste muddy at all. The shrimp likewise was perfectly cooked. The pickles and puppies were delicious. Total bill before tip came to $200. On the high side versus expectations but not alarming. Service was worse than spotty. At times it was clear that the server had tables in multiple areas of the restaurant and needed roller skates to keep up. And there were times that she was sitting talking to other employees or with her regulars. Several things we had to ask for multiple times (melted butter for crab, drink refills, a few crackers) some of which we finally gave up on ever getting and went to the bar to request. Things like silverware had to be requested. Getting the bill took longer than necessary. All in all, service was 2 to 3 stars. Setting: Worn chairs and tables. Many televisions, all set to Maryland Lottery channels for fake horse races and keno that ran nonstop. Large lottery machine near the bar that did a steady business. This was distracting and not conducive to pleasant dining. Overall the food made the trip worth it. Will go back but not for the atmosphere or the service.

Down home feel with nice customer service. Very casual but gets to businesses for core seafood…read moreitems. I had a nice seafood platter with haddock, oysters, scallops, shrimp and a crab cake. The hush puppies are the best I've had since Chesapeake Seafood House. Pretty good potato salad and a large salad are side options. The coconut cake was good, moist, flavorful and large. The drinks were not a strength maybe beer is more of a safe bet. It's on the water eith indoor and outdoor seating in a very casual environment.

Food and drinks good..price was reasonable...environmental issues were definitely present. Smells…read morelike an old building...the flies thought so too. Left over crumbs from previous diners were a little unsettling and the eating utensils and dishes did not inspire...as in I wiped them down myself...main element (food) seems to more than adequate so here is hoping some attention can change the " dining experience "

Wonderful food!! Such a great gem! Staff was very friendly- just a little short staffed. We will…read moredef be back- food was worth the wait!

Delicious food! Beautiful ambience and great and friendly service. It was just a great place…read moreoverall.

After church, we wanted to stay in Solomons and have lunch. We were originally gonna go to one…read moreplace, but it turned out they are closed on Sunday, so decided to try The Pier. Everyone was friendly and we were able to be seated right away. It's right on the water, so we could see Pax River right from our booth. They offered outdoor seating, but it was almost 90 degrees out, so we opted for indoor. There was a very good selection of food items available, plus with it being Sunday, they had brunch going on as well. We decided to not do brunch; since we were going to a seafood restaurant we didn't really want breakfast foods (bacon, eggs, sausage, waffles, etc). I got shrimp tacos and my wife got the Captain's Platter (4 breaded shrimp and 2 mini crab cakes, plus sides). Meals were very good. A little pricey, but that's to be expected with seafood. Will definitely come back again. Perhaps we'll come earlier in the day on Sunday and actually do the brunch buffet.

After moving to Southern Maryland almost 50 years ago, my brother, sister and myself have worked in…read moremultiple restaurants and bars on Solomons over the years. Including The Naughty Gull, Solomon's Pier, Harbor Lights and The Lighthouse. We have had a lot of "good" and "not so good" meals over the years. But for the last several years we have been opting for The Island Hideaway. Every time has been truly exceptional!! Service, food and atmosphere!! Easter brunch today was no different! "Angie", "Angelina", "Gina"was the best server we have had yet!! We will be back again soon!! Senn/Graves Party

We had a nice lunch at the Island Hideaway on Solomons Island. It was busy in there even for a…read morelater lunch. Our server was very friendly and attentive and refilled our drinks often. We split the crab chowder, which was very tasty! And then I had a fried haddock sandwich with a side caesar salad. I really liked my sandwich. It was perfectly battered and fried. My husband had the crab cake sandwich and a side of the scratch corn. The crabcake was good, but the scratch corn was too greasy for our taste. Overall, the food was really good, and the water view is really nice. Great place for a meal! Side note: their cakes looked incredible, but we didn't try them this time. I would definitely consider going back for a slice of cake.