Mike, the service technician, went above and beyond getting my repair completed. He and the lady in…read morethe office were kind and friendly. I would absolutely recommend Quality Appliance Repair!!

I highly recommend this company for appliance repair. My washer was not working properly, They got…read moreme scheduled within a reasonable time. Mike was great and professional and walked me through each step he was doing, and also gave me some options for repair. Super happy with his service and will definitely use him for any future repair needs!

Great customer service and very professional. I would highly recommend using this company.read more

Very speedy response time and solved the problem quickly…read more Thank you for the great service.

Jose was amazing and fast at responding he knew right away was wrong! We have a handy man already…read morebut he's been Mia on us and from now on we will be using Jose! Very very affordable

I called Jose on a Monday afternoon, he set me up for an appointment after 4 the next day. He gave…read moreme call about 20 mins before arriving. Charged 75 Dollars to diagnose the problem with my Maytag Dryer. But he will waive the diagnostic fee if you move forward with the quoted work. He was knowledgeable and professional. I would definitely recommend his services.

He Came Out & Worked On My Kenmore Elite Dryer. It Had Stopped Working. It Needed A Relay. & It's…read moreBack Up & Running AS Good As New. Way To Go Burgess Appliance Repair. If Y'all Need ANYTHING Done On U're Appliance's These People Know Their Business. Thank U, Have A Great & Blessed Day.

This repair person is absolutely the worst repair person I have ever seen…read more Initially he was very friendly. He came out and worked on our refrigerator and fixed it temporarily. It ended up making the same noise so we called him back out. He showed up extremely HIGH. Bloodshot eyes and very shifty. He then attempted to fix it again. He suggested that we replace the fan and I agreed. He made the repairs and on his way out the door, the refrigerator started making the same noise again. He got back in there and then told me that he fixed the noise with a PIECE OF CARDBOARD! I told him there is no way that a piece of cardboard is an approved method to fix a very loud hum in a refrigerator. He proceeds to tell me how he fixes all kinds of things with tape! After much back and forth and disagreement, he grabs his things and walks out of my house. Not a word about how he was going to fix it. Not a single word! And all this AFTER being paid. I should have known that paying with Zelle was my first clue this business is not 100% legitimate. I'll be checking with the BBB and the County as well.

Washer started having issues recently, it would stop mid wash and give me an error. I called Strong…read moreArm and they were able to get me on the schedule the next day. Gave them the error and they showed up with all the knowledge and the parts, they had to replace some parts inside the washer itself. It took them less than 20 minutes and everything has worked perfectly since, they were friendly and didn't mind me watching the work to see how it all went together. Great service and great team at a very fair price.

Very professional. Helpful for future. Texted me before arrival. Only took 5 minutes to do but…read moretold me how to fix it in the future.

Excellent service, quality and care. Great price, fast service. Repaired a dishwasher for me!!!read more

Fixed my refrigerator quickly Texted me when he was heading…read moreover Even helped me take all the food out first, so he could get to the trouble spot to fix it Stellar job! Thanks Gil!

I had an extremely frustrating experience with this company due to poor communication, scheduling…read moreissues, and unprofessional customer service. My first appointment was scheduled for 1:00 PM-5:00 PM. I was told I would receive a confirmation call the day before, but I never received one. Instead, the technician called at 1:00 PM saying he was already there. I was at work and unable to leave immediately, especially since I had not received any prior notice. For my second appointment, I scheduled a 1:00 PM-4:00 PM window. The day before, I received a notification changing the appointment to 9:00 AM-11:00 AM while I was at work. When I called, I was told that the appointment time I scheduled was only a "suggestion" and that my inability to make the new time was my problem. When I requested a supervisor, I was met with hostility and was yelled at for asking to speak with one. Instead of being connected to a supervisor, I was transferred to another representative to reschedule. After explaining multiple times that I get off work at 1:00 PM and need approximately 30 minutes to arrive, I was assured this would not be an issue. However, the day of the technician called saying he had finished early and wanted to come several hours before the agreed time. When I explained I could arrive by 1:30 PM, he insisted on arriving at 1:00 PM anyway. My final interaction was with a supervisor, Isabella. I called to express my concerns about the repeated scheduling and communication failures. She repeatedly interrupted me, would not allow me to finish speaking, accused me of talking over her, and ultimately disconnected the call before my concerns were addressed. The entire experience demonstrated a lack of basic communication, professionalism, and customer service. Customers should not have to repeatedly rearrange their schedules because appointment windows are changed without proper notice, nor should they be treated disrespectfully when trying to resolve legitimate concerns. I will be filing a complaint with the Better Business Bureau and sharing my experience on other review platforms so potential customers are aware of how these issues were handled.

I was connected to this company through GE as a "certified" repair company. They offered me a five…read morehour window and said they wouldn't come unless I paid $175 in advance!! Needless to say, I did NOT let them come to my house.

Staff is very knowledgeable and efficient if they don't have it in stock they will order it for you…read moreand it will be the right part ! Staff are courteous and have good sense of humor which is nice these days when there is so much negativity anymore !

These are the only folks I go to for many years. Sometimes they don't have the part I need but…read moreneither does anyone else. Sometimes they have to order for me and sometimes I have to find it online. Great folks to deal with.

I highly recommend her. My inverter on my refrigerator went out, I first went with another…read moreappliance repair and he told me it was my invertir. He came the next day to replace it and ALL OF A SUDDEN, I also needed a new compressor. I got a second opinion from Sunshine, and she said I DID NOT NEED A NEW COMPRESSOR, all I needed was an inverter and refrigerant. I highly recommend this place. Theresa is honest and knows what she's doing.

Well, she's racist and I need a new dryer. She "fixed it" twice, decided not to fix it correctly,…read moreand now I have to use a clothes line. She's my neighbor, I had high hopes. Especially since she knows I'm crippled.