Our dishwasher had a failure to drain error and needed help to fix it. Jason was quick to respond…read moreto my Yelp project and we were able to get the whole thing diagnosed, part ordered and fixed in less than a week!!! Highly recommend for dishwasher repairs.

Great service and an understandable diagnostic report. They gave us an opportunity to pick what…read moreservices would benefit our budget and washing machine. I appreciate that!!! Thanks, Tuff Appliance Repair.

I called Jose on a Monday afternoon, he set me up for an appointment after 4 the next day. He gave…read moreme call about 20 mins before arriving. Charged 75 Dollars to diagnose the problem with my Maytag Dryer. But he will waive the diagnostic fee if you move forward with the quoted work. He was knowledgeable and professional. I would definitely recommend his services.

Jose was amazing and fast at responding he knew right away was wrong! We have a handy man already…read morebut he's been Mia on us and from now on we will be using Jose! Very very affordable

James at Burgess Appliance came out again to service the washer. It was just a loose wire. He stood…read morebehind his work and did not charge for the second visit. James immediately diagnosed the problem and took care of it. I would highly recommend this company and will use them again in the future.

He Came Out & Worked On My Kenmore Elite Dryer. It Had Stopped Working. It Needed A Relay. & It's…read moreBack Up & Running AS Good As New. Way To Go Burgess Appliance Repair. If Y'all Need ANYTHING Done On U're Appliance's These People Know Their Business. Thank U, Have A Great & Blessed Day.

Talk about lickety split. These guys were super fast! Super good! Great communication and very…read morekind. Good job guys would highly recommend!! And it was super convenient that they had the part that I needed for my washing machine in stock and with them. Love that- no waiting seven days for apart and a return visit to install.

Washer started having issues recently, it would stop mid wash and give me an error. I called Strong…read moreArm and they were able to get me on the schedule the next day. Gave them the error and they showed up with all the knowledge and the parts, they had to replace some parts inside the washer itself. It took them less than 20 minutes and everything has worked perfectly since, they were friendly and didn't mind me watching the work to see how it all went together. Great service and great team at a very fair price.

Excellent service, quality and care. Great price, fast service. Repaired a dishwasher for me!!!read more

Fixed my refrigerator quickly Texted me when he was heading…read moreover Even helped me take all the food out first, so he could get to the trouble spot to fix it Stellar job! Thanks Gil!

I had an extremely frustrating experience with this company due to poor communication, scheduling…read moreissues, and unprofessional customer service. My first appointment was scheduled for 1:00 PM-5:00 PM. I was told I would receive a confirmation call the day before, but I never received one. Instead, the technician called at 1:00 PM saying he was already there. I was at work and unable to leave immediately, especially since I had not received any prior notice. For my second appointment, I scheduled a 1:00 PM-4:00 PM window. The day before, I received a notification changing the appointment to 9:00 AM-11:00 AM while I was at work. When I called, I was told that the appointment time I scheduled was only a "suggestion" and that my inability to make the new time was my problem. When I requested a supervisor, I was met with hostility and was yelled at for asking to speak with one. Instead of being connected to a supervisor, I was transferred to another representative to reschedule. After explaining multiple times that I get off work at 1:00 PM and need approximately 30 minutes to arrive, I was assured this would not be an issue. However, the day of the technician called saying he had finished early and wanted to come several hours before the agreed time. When I explained I could arrive by 1:30 PM, he insisted on arriving at 1:00 PM anyway. My final interaction was with a supervisor, Isabella. I called to express my concerns about the repeated scheduling and communication failures. She repeatedly interrupted me, would not allow me to finish speaking, accused me of talking over her, and ultimately disconnected the call before my concerns were addressed. The entire experience demonstrated a lack of basic communication, professionalism, and customer service. Customers should not have to repeatedly rearrange their schedules because appointment windows are changed without proper notice, nor should they be treated disrespectfully when trying to resolve legitimate concerns. I will be filing a complaint with the Better Business Bureau and sharing my experience on other review platforms so potential customers are aware of how these issues were handled.

I was connected to this company through GE as a "certified" repair company. They offered me a five…read morehour window and said they wouldn't come unless I paid $175 in advance!! Needless to say, I did NOT let them come to my house.

Staff is very knowledgeable and efficient if they don't have it in stock they will order it for you…read moreand it will be the right part ! Staff are courteous and have good sense of humor which is nice these days when there is so much negativity anymore !

These are the only folks I go to for many years. Sometimes they don't have the part I need but…read moreneither does anyone else. Sometimes they have to order for me and sometimes I have to find it online. Great folks to deal with.