When our new dryer started taking longer & longer to get our clothes dry, we knew it was time for a thorough vent cleaning -- this time by a real professional, not someone who would just run a vacuum behind the dryer & hope for the best. Our only problem: we live in a development where all the dryers vent to the roof. This ruled out probably 99% of the AC/heating duct work cleaners, who just aren't equipped to clean vents like ours.
But by chance, as we were driving down Street Road, we saw a truck from DRYER VENT DOCTOR, of Levittown. And it had ladders on the roof, which we took as a good sign. A quick call to Justin, the owner, confirmed that yes, they can clean rooftop vents. And FOR A FLAT FEE -- no hidden charges or add-ons. So we quickly set up an appointment.
On the day of our cleaning, JAMES arrived right on time, starting the appointment out by explaining everything he would do to make our dryer vent clean as a whistle again.
He climbed a ladder up to our roof and made sure there were no physical problems like wire covers left over by the roofers (there weren't). Then he pulled out our dryer and did some preliminary vacuuming from the bottom, using a fiber optic camera to look into the vent & check his work.
At this point I want to say that James -- a very personable fellow -- took care to explain everything he was doing, and to show us views from the camera as he proceeded. He clearly knows what he's doing!
After removing lots of lint from the bottom of the vent, James then climbed back onto the roof with a vacuum hose connected to a large machine in the truck. Following that, he went back to the laundry room and ran a rotating brush up from the bottom to the top, following his work up with the camera, until the vent was clean -- top to bottom.
I can't say enough about James and his work. He is great at what he does, very personable, and seems to really enjoy his work. And despite all the lint that was coming out of our vent, he somehow made sure there was no mess left behind, in our laundry room or outside.
Oh, and the dryer is now working perfectly!
FIVE STARS, JAMES and Dryer Vent Doctor!! read more