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    D's Pet City

    3.6 (5 reviews)

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    PetSmart

    PetSmart

    (108 reviews)

    I love how clean and well stocked this store is. The only complaint I have is that they don't carry…read moreBaby Blue for kittens, they do carry it for puppies, but not kittens. Which is why I would give this place a 4-4.5 star rating. This is the place I would go to purchase everything else for my kittens. Their variety in kitty litter are perfect, you have options in different cat food brands which is amazing because it's organized by brand name (just perfect) Their service is also great, I like that you can approach an employee and be helped and when your shopping around they don't bug you. I preferred it that way cause I can concentrate on what to get my cats. At the cashiers the employees I've encountered are super sweet and I haven't had any problems. If anyone has had issues with them it's because it's been provoked, treat employees shitty get shitty treatment back. But they were wonderful

    I will NEVER bring my dog here again…read more Scheduled for a 9:30AM grooming appointment and told it would be a 3-4 hour wait. I have a chunky longhaired chihuahua, asked for a trim and paid for extras like nail grind, tooth brush, etc. Waited until the 4.5 hour mark to call and check up on her, was told it would be another thirty to forty five minutes and they would ring me when she was ready. Okay, fine. I waited another hour and a half without getting a call, and decided that was enough. Get to the store (she's been here 6 hours at this point) and the groomer is just BARELY starting on her haircut. So wtf have you been doing with my dog this entire time? The groomer tells me 20 more minutes, she'd just gotten off her lunch break. I wait another hour in store before they're finished, and I am infuriated. No apologies, just excuse after excuse. "Oh the groomer is new, oh we're busy today, oh your dog needed extra attention for some matting she had". Bull. They charge me $86 and by the time I get home, I realize that she still has matting in her coat, her nails have not been trimmed, and her teeth have not been brushed. So what the actual f did I pay for and wait 7.5 hours for? Not to mention, the dogs are stuck in cages the entire time they're back there and have no choice but to urinate and defecate in these cages since they're not being taken out. God awful experience. Don't use Kara, don't use this location period. I'll be finding my dog a new groomer that's actually capable of doing their work in a timely manner.

    D's Pet City - petstore - Updated May 2026

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