I could get lost in this store for hours. What a selection and prices are wonderful. Just bought three pairs of casual shoes here. I'm glad I didn't see any shopping carts there or who knows how many pairs I would have walked out with. We found my daughter's homecoming shoes here after hitting Nordstrom, Macy's, Steve Madden and everywhere in between at the mall. We couldn't find anything at the mall and walked out of DSW with three pairs that all would have worked. I suck at returns, but did manage to return the two she didn't wear (formal shoes she wouldn't have worn otherwise) and they were great and even told me they take returns for up to sixty days. I don't know any other store than Nordstrom with this type of return policy. By the way, the young lady that helped me today was great. I didn't catch her name, but hopefully the manager will know who she is because she was the only person I saw there expecting a baby. She's a keeper. Bravo. read more

Shoe heaven. Shop with a purpose here in this brand new store. Well organized and very helpful staff. I love how every items has sizes, unlike some other DSW's I've been to where you're scrounging around for your size. Not here. Even the sale racks in the back are purposely well managed, as staff frequent the area, making sure to put sizes away where they go. Rows and rows, or everything from comfy, elegant, to running shoes. *Don't forget to sign up for the frequent buyer type program for your steals and deals. Why not? It's free and you get discounts. Was so intrigued by the varieties that I had to come back on mommy time and commit some "shoe-i-cide." read more

My jaw dropped when I drove by and saw DSW open. I love DSW! I can easily kill an hour just trying on shoes. Make it two hours. I love shoes. No more driving to San Jose or San Francisco for a DSW run, even though the other stores are bigger and better stocked, and have a more robust clearance selection. The Dublin store is clean, employees are nice. The parking sucks, that lot is always crowded. DSW makes me happy. I left without shoes, but I had been craving a yellow leather purse for the summer, and there it was, calling to me with its buttery sweet voice, "Buuuuy me, I'm the yellow leather purse you've been looking for." How could I resist? read more

This used to be one of our favorite stores to buy shoes but not anymore. We bought 2 shoes and used a coupon and later realized that we had another coupon so asked the sales girl if we could use that too. I understand their policies but despite asking politely the two women were so rude and sounded almost racist. DSW you must correct the attitude of your staff, stating policies can happen politely and there is no need for arrogance especially when the customer was just asking politely. You lost a loyal customer today. read more

What a great store! 2 men were on top of everything, organizing and cleaning mess other people made. Shoes were easy to find. Some great finds in the clearance section. I fell in love with few pairs of shoes but they didn't have my size :-( I will go back later to see if they get more. Prices are pretty good, some cheap and some little expensive. They have great selection of shoes, purses and accessories. Store is very clean and organized. Comfortable to shop in :) I will be back... read more

1. The customer service here is stellar! 2. My friend found shoes she loved near the door (Vince Camuto heels) and said the were like walking on air. 3. DSW is one of my favorite stores and this one happens to be next door to another one of my favorite stores.... Half Price Books. This location is like my shopping heaven. :) read more

This review written by my wife about today's shopping experience at DSW store in Dublin: I bought a pair of shoes on Sunday, as it turns out one shoe was damaged! So, today I visited the store to return it. After staying in the long line with my infant baby, I finally got to the cashier, who kept my shoes and offered me to grab another pair to make an exchange. After I got another pair from the floor, the cashier said that I need to go through the same line again to get to her to complete the exchange transaction! THIS IS JUST PISSED ME OFF!!!! I had to stay in line AGAIN with the crying baby to get to the same cashier girl! By the time I got to her f.. register I had only one desire- to get my money back! After such "lovely customer care" and "unique" experience I have NO DESIRE to shop at DSW ever again! GOODBYE DSW-YOU SUCK, HELLO AMAZON!!! Irina H. read more

DSW ..... It's a love / hate relationship when it comes to DSW, I have been shopping at DSW location in Dublin for several years and overall it's a fantastic store with fantastic prices, however I do have a couple gripes so to speak. Mainly the staff is often scattered around and not very easy to identify when needing help. However when you do identify them and try to get their attention, they are always in a rush or occupied. Additionally there never seems to be any good options in the clearance section for men's shoes. The woman department trumps the men's by a lot. I can definitely say that the staff needs to be a bit more attentive and helpful as I have visited other DSW locations and have found the staffs at those a lot nicer and helpful. read more

What happened to this place? I normally love going to this store but last week 5/24/18 I went to pick up an online order first thing in the morning and the place looked like it had been turned inside out. Stock was tossed all over the floor in the checkout line, the floors hadn't been swept in days, there were shoe boxes tossed all behind the counter, and there was only one cashier with a line of 7 of us waiting way too long for help even though she was doing her best to handle it all. Does corporate EVER visit the stores? This store looked down right unsanitary. So sad. read more

They have a good selection of shoes here. I rarely find what I'm looking for though. The clearance section is pretty amazing though if you're looking for a deal. If you have time to search though, it's definitely worth seeking out. read more

Kind of an outlet store but DSW offers an extensive shoe selection. It has both off brands as well as more expensive ones such as Steve Madden. Neat store with great pedestrian walkway efficiency. read more

wow, please nobody come here. don't waste your time or gas. the workers are EXTREMELY rude. this one worker gave my mother and I attitude by the name of Ria. Shortly after my mom touched a shoe and she immediately got into her space when she hadn't even moved and fixed the shoe and smiled sarcastically to her. I asked another cashier a question and there was still attitude that my question was an inconvenience. i wish I could give this place 0 stars. DO NOT COME HERE! read more

I am getting married this month and needed to find some amazing heels to match my wedding ceremony and reception dresses. I was in luck and pleasantly surprised I must add! I ended up finding some luxury heels for a steal. The customer services, clean store, and jaw dropping deals will have me coming back for more. Now if I could only get my fiance in here! read more

This place is heaven! I could spend hours in this store just slowly going down all the rows of shoes. Came in today with just a few minutes to spare with boots on my mind. I found a pair of low black biker boots that were too cute! Fit like a glove! The girl who helped me was very nice and helpful. I think I may sneak away tomorrow and look more:) read more

Went in to DSW the other day to return some shoes I bought online. There were five of us in line and one gal on the register. The man in front of me asked the worker stocking socks if they could open another register and she reluctantly agreed to do so after she explained that they normally don't unless the line was out to here (she is pointing to where there would have to be ten people in line) That just struck me as wrong. Any good business knows that you help the customers first then you stock the socks! So sock stocker took one customer then walked away to continue stocking those socks! Unbelievable. I finally returned my shoes and chose to go elsewhere to get shoes! read more

This Dublin location is just like all of the other DSW outlets. Large space, minimal but tasteful modern decor, tons of shoes. Easy shopping mall parking. Did you know that you can pile up your DSW coupons into one purchase? Thanks, DSW person at the cash register! DSW. Which begs the question: Just how many shoes of the same color and type does a girl need? The answer, evidently given the number of female shoppers there on a weekend, is a lot. read more

So awesome they are in Dublin! The shopping center is getting better and better! Not as big as some of the other DSWs I've been at, but I will be frequenting there quite often. read more

So I just want to be honest I don't usually go on here to say bad Things but I was really disappointed in the service I received today. I ordered these shoes online said it would be done in two hours five hours past so I went in to check since the number online to call wasn't going through to the store. Once I went in the girl said they haven't even processed my order yet and she said could you come another day. I said well I kinda needed them for tomorrow. So she said ok let me go check but I don't think we have these and I was like ok she came back no less then three min saying they didn't have them so she cancels my order I go to check and found them ........... so I went back and she's didn't even care to really check for me or at least be honest or say hey could you come back in an hour or something. Or even told me honestly we are busy could you go see if you can find them. I honestly would have had no problem if she was just honest. So next time please be more helpful and honest I didn't catch her name but she had long hair and was short just over all didn't care not cool. read more

Just had an awesome customer service experience with Sam at the Dublin DSW store. What an amazing amount of patience. DSW was having a $20 bonus card with a purchase of shoes. As you can imagine the line was long. She was helpful with each customer and put on a big smile and extra kindness by the time I got to her with my many questions. Made my day. read more

Came in Thursday, as walking through the store I hear this employee tell another, I was just acting as if I were working when such and such came in. I looked back and asked about a coupon... She responded you'll be fine but, looked soooo unsure! I'm like well alrighty, continued shopping. Got in line stood there for 10mins, got out looked some more. Hoping the line would die down! Get back in line, longer than before! Stood another 15mins! I asked Jasmine, who seemed to be helping two of the cashiers while 2 other girls walked the floor up and down talking! Hey, can someone help ring up? Jasmine replies, No. Not now... With an attitude. I would have left but, my sister needed her items for an important event. Finally, Jasmine says. Ill help next! Ummm. We walk up just to stand another 5mins as she continues to help out. At this point im over DSW. She says, phone number? Give it. Oh sorry, phone number again? Wtf! Used my $10 reward, and let her know I have a coupon as well. I couldn't believe this chick! Jasmine asked me, Is that a DSW coupon? I said, yes it is. She says I don't think so. I said, Can u scan it?! She does and it worked! Why the hell would I try and present something different?! Anyways, I left this store very insulted and angry! I never experience shit like this! Ill go back to Bayfair or not shop at DSW at all! I have been shopping at DSW since a teen and to experience this was some B.S. I will be contacting corporate as well! read more

Love you, DSW! Especially now that my kids are big enough to wear your sizes too.

Nice store and good selection, but often times I can't find my size. I'm a 6.5 or 7 in shoes and when I use to come here I could remember never having an issue, but when I revisited anything that I seemed to like they didn't have my size. Maybe I just caught them on an off day, but I'll have to revisit soon. read more

This is not about the DSW Dublin store, this is about DSW in general. I've ordered two pair of shoes online in the past 4 months. Both times they've shown up "worn" (bottoms had clearly been on the street, one pair even had a stain on the top!). Brand new shoes! Worse yet, when I complained to DSW customer service they sent me a new pair (and I could just return the worn pair). Guess what? The replacement pair was worn too! DSW customer service has told me all I have to do is visit my local store (which happens to be Dublin) with the shoes to talk to the manager but that completely defeats the purpose of shopping online! At this point I believe the stores are in the habit of taking back worn shoes and/or online purchases get those worn pairs first. Bummer. With price parity and free shipping/returns so many other places, I will likely do my online shopping elsewhere. Tired of this. read more

My cashier was rude and unpleasant. Upon walking up to the register when it was my turn to be helped, she seemed bothered. I showed her my coupon for free ear buds and was rudely told she doesn't have anymore ear buds. I understand it's first come first serve and supplies run out but the way she notified me of it was very unprofessional. Then I gave her a coupon for $20 off my purchase that I received in the mail at my new residence that was addressed to the previous tenant 'or current resident', which I informed her I am the current resident. She then said the computer won't let her take the coupon because it's not for my account. I left the store without any purchase. What a waste of time. read more

YAY!!!! A DSW near me!!! I drove by hoping it would be open and it was! Today was the grand opening! Super awesome! This location is smaller than the other locations around the bay but still has a good variety and the place is nicely lit and designed very well. I definitely will be shopping here more! read more

I used to love DSW stores for the great deals I could almost always get here but every time I visit this location lately I like dsw less thanks to the super rude manager "Jenn". Thanks to her I always step out of the store feeling like crap, she is mean and a person like her should never be managing a store cause she doesn't know the first thing about customer service. read more

Not only do they have a fantastic shoe selection, York, who works there, helped me carry all my shoes to the front and then let me use the private break room to nurse my baby. Awesome service, awesome shoes!! Thank you, York! :) read more

Fun music, clean store, helpful staff. Bought a pair of boots which I love but found them cheaper on amazon by a lot so I returned them. I will be back because of all the different designers and the clearance rack in the back is great to look through. read more

I absolutely love/hate this DSW! It is always super organized and has amazing selection and sizes... if only I could go and not find another new pair of shoes... :) read more

This store doesn't have a huge selection of women's shoes compared to their other stores. Didn't find a single pair that appealed to me, but my husband was happy that he found some Pumas for $20! read more

My kryptonite! God, I love this place. It's like heaven! The selection is incredible, prices are reasonable, but most of all, walking down the aisle is like eye candy. I almost always want to buy a pair of everything! Not to mention, they also have super cute socks and accessories! read more

They have improved since their opening. I was worried. The clearance racks are always full and clean. For the sized of the store they have a good selection. I find this to be better than the Fremont and Brentwood store. The SantaClara and SF stores are still better stocked with designer brands, but I do see more trickling in here now, probably returns, but it's more. read more

This store is awesome. So many selections, very organized, and decent staff. I've visited at least 5 times since they opened, and I am almost always able to find my shoe size. I have been in this store for HOURS before, just browsing and trying on shoes. It's so much fun! read more

excellent shoe selection for women...however, i also had male shoe needs for the fiance, and those choices are verrrry limited!! this place is geared toward women, it's about 80% womens shoes. regardless, found some winners here. FYI, GO TO THE SAN JO one! omg, it's like twice the size of this one and has EVERYTHING. holy smokes. read more

This is a great DSW. They price match and I brought a pair of Nike runners for a fantastically low price. I also was looking for a pair of leggings and Jonathan was wonderful in helping me find just the pair I wanted with Free Shipping. They also have a reward program! Great place to shop and I love to shop! read more

Horrible location Bryce is so rude refused to get the shoes I ordered to the store instead he argues and doesn't do his job!!! The website lies about there stock quantities never going back !!!! read more

Tons of selection but the discounts are not that great. Macy's has the same prices when there is a deal!

I stopped in yesterday while I was in the area. This store is nothing like the SF flagship store. This store is like the McDonald's of the flag store. The shoes look cheap like they just came from China last night at 7:00 p.m. It is a large store and reminds me of DB Shoes. Yikez!!! read more

yay.. finally DSW comes to Dublin. I used to make it a point to stop at the one in Milpitas or Santa Clara but no more! . ha I actually stopped by "just to look".. and of course tried on lots of shoes but I was a good girl and didn't buy anything this time around... but I know that if you really like something here you better get it before your size disappears... great location.... go to Ross and Marshalls in the same mall for clothes... what more can you ask for? :0) read more

I can always find what I need at this store whenever I'm looking for heels or wedges for work. The prices are ok and most of them are reasonable. This is a dangerous location however as it is next to Marshalls and Ross. read more