I had my vehicle towed there and they sold me a bad starter. It stopped working a month after I got…read moreit installed. So I had to buy another one from another shop due to the distance from Rockville, I called them to try to get my money back for the bad part and was told " That I had a warranty and I should have brung it back to them" So basically sorry for your loss. Talking about getting screwed with no Vaseline.

My car sustained damage to the front driver side bumper. Dikran, owner of Premier Motors, took a…read morelook, explained very clearly what needed to be done, and did a masterful job on the repair work at a lower price I suspect than most body shops would require, and with a much quicker turn-around (incredibly just 2 days!). I would highly recommend Premier Motors to anyone looking for an honest, skillful auto maintenance and repairs shop.

I have been going to see Martin and Rockville Auto for service for a few years now. I have always…read morebeen satisfied and never had to take my car back for the same problem. I prioritize communication and accurate diagnostics. I get that here. Recommend.

I've been going here for a few years now and have received great service each time. They give fair…read moreprices and are clear with what needs to be fixed and dont try to squeeze in any unnecessary maintenances that need to be done. I will continue to go back to get my car regularly serviced here.

Awesome service Quick and updated throughout the process…read more Main thing is they are professional and friendly ( which is important) when facing customer directly

It's in an industrial/car park but don't let the location fool you. I called for a last minute…read morevehicle inspection and they immediately squeezed me in. The receptionist was extremely polite and helpful. I also met the lead mechanic who was also extremely polite and gave me a thorough run down of my car. This is such a great place with friendly knowledgeable staff that has definitely earned future business from me! I highly recommend!!

You can trust them. Very rare these days. I've taken many…read morevehicles to them for many years. Andy is fantastic.

My coworkers and I've been getting regular maintenance here the past few years. Excellent…read moreaffordable service, personable, highly recommend.

I have been a Precision Auto customer for decades, for really my entire lifetime as a driver. Just…read moreabout everyone in my family is a customer as this point, and that includes both sides of a large family. I wish I knew enough about the nuts and bolts to convince you categorically that they are the best, but here's what I can say: I do remember not long ago that they won what I understand to be THE national competition for best auto shop in the country, and I have to imagine that was a pretty big deal for a family-run business. So if you're just looking for people who know what they're doing, well that should be enough right there. I can tell you that they are the type of people who remember your name when you walk in, and that you will most likely have a few laughs while you're there. How often can someone say they have fond memories of getting their car repaired? I can, and I'm smiling right now thinking of how much my Dad loved talking with them about the world, and pretty much everything in it by the time we left... They have guided him and myself over the span of two vehicles each. Come to think of it, that's pretty good for over 30+ years, especially when we're still driving the latter two. Not to mention the first one I bought was, we'll say: not a good year from not a good company. They cut me so much slack, and put in so much extra work on that car for me. The hardest part for them though, had to be convincing me to buy a reliable, maintainable car next time, and convincing my Dad when it was time to let go of the truck he took such good care of for such a long time. In my case, it was a matter of helping me understand which makes and models not only last a long time, but will also save me a bunch of money over time. Such is the case on parts and labor, when the parts are easier to get, and the car is easier to fix, DUH... For my Dad, it was a matter of bedside manner, explaining that we've reached that time when the repairs are going to start costing more than the vehicle is worth. I say all that, because one way to tell whether someone is honest or not, is if you can point to some advice they gave you at the expense of their own profit. In a world where honesty is not a given in any industry, I think those are pretty good examples of where it still exists.

I brought a Tesla Model Y to them in order to have a wheel swapped out and have the front end…read moreinspected. Most folks don't know this, but Performance models of these cars blow through suspensions every ~70k miles or so. Precision charged me for the tire swap (move TPS to new wheel and re-mount on the new wheel), but they also charged me an hour of labor to inspect the front end, something that they already had in clear view when on the lift when they were doing the tire work. However, I was fine with it as long as they did a complete job and reported accurate information. I was planning on having them also replace the main front end components anyway, but they will NOT install any parts that they did not get for your car. Even if they are OEM parts from the manufacturer of your car. (Tesla parts are a PITA to get in a timely fashion sometimes, and having to wait for them to arrive is not a great customer service experience... especially when they are OEM parts. I'm assuming it's not just liability, but that Precision wants the markup on the parts over a providing a good customer service experience.) Precision came back and told me there was nothing wrong with the front end of the vehicle. immediately knew that this was impossible. No Tesla Model Y Performance with the original suspension is fine at 85,000 miles. I asked a buddy at a Porsche dealer to look at the front end and ALL FOUR bushing in the front end components were torn. Literally, if the technician from Precision Auto had looked them, it would have been obvious. If the technician missed it, Precision has a serious issue. I did call them. I asked to speak to the manager. The person that called me back sounded awfully young but listened to me vent and indicated he's refund my money for the inspection. (He took my credit card info for the refund, so fingers crossed there.) I'm really sure based on that experience that Precision Auto is not where you want to go if you have a Tesla. I told them exactly what they needed to look for and I've got to wonder if the server desk told the tech anything that I mentioned. (I do have alot of experience working on cars. I just don't want to do it.) At least they did a good job with the tire... -shrug-

I found White Flint Auto Repair on Yelp and read their excellent reviews. I'm happy to say this is…read morea trustworthy place that charges very reasonably and is priced better than other repair shops in the Rockville area (yes I actually compared). I've had my oil change done here in under an hour and now I'm currently having a few filters replaced. I did a walk in around 9:36 AM today (essentially my only free day) which was nice since they really just accommodated based on my scheduling needs. I would recommend paying cash or debit card to prevent Any additionally charges using a credit card. Otherwise, I'm very happy with their customer service, affordability and honesty. Would definitely recommend to others and return for future car needs.

The engine malfunction icon on the dashboard lit up while I was driving in heavy traffic. It was…read morevery unnerving. I managed to get the car to White Flint Auto Repair on very short notice. They ran a diagnostic test within two hours and fixed the problem the next day. This place has always been very professional and competent, and the crew is friendly and helpful. Prices are not excessive. I will certainly go there again if and when needed.

I can't speak enough about this shop, the owner, and the staff. The times in which we live now, you…read morecan't beat quality work as well as people of integrity. I absolutely love, love, love this auto repair shop. The owner, named Winter, and his wife are incredibly nice. As a woman, I had an issue with auto repair shops seeking to take advantage of me; unfortunately. I've been going for over five years, and Winter and his staff have always provided me sound counsel concerning my car. Of course, there have been times when you are forced to take your car to the dealership because of a special part or some type of recall that only they can do or provide. But you can bet that once they finish, and if anything, else outside of this goes wrong or is a concern, I'm back up at TOTAS for the care and maintenance of my car. Since going there, I just discovered that some of my extended family on my sister's husband's side, as well as a cousin on my mother's side, take their vehicles to TOTAS. Small world... It's a hidden gem in the heart of Silver Spring. I'm a firm believer that I want to see everyone (deserving) who works hard prosper as they should. The prices are definitely reasonable.

Love this place. They are so quick and efficient and reasonably priced. It is first come, first…read moreserved so bring your car in early and 99% of the time I get it back at lunch. They diagnose but don't push you to do anything you don't want which is awesome.

Needed an MD safety inspection done and their convenient online scheduling showed they had…read moreavailability the next day. Brought my car in and the inspection was done within an hour with no repairs needed. They are honest to what is required by MD and efficient.

Dan, Jordan and the team at Aspen Hill Exxon always deliver. They have kept me, my wife and 3 kids…read moreon the road for years. New cars, old cars, little issues and big ones they always come through. It is peace of mind that we won't be stuck on the side of the road with the replay service.