We had not had our Air ducts and dryer vents cleaned for about 10 years and I thought they were probably beyond hope! Jose from Lowe's Air Duct Cleaning came out and I know he faced a daunting task! He was at our home for 3 hours and 45 minutes working steadily to accomplish the cleaning...and WOW was I impressed!!! When he was finished he showed me before and after pictures of each and every vent he cleaned, and in addition to horrific amounts of disgusting, thick gray dust, I actually recognized a lot of things that had gotten lost over the years by falling into the registers! Needless to say I was shocked, and relieved at the wonderful job that Jose did, and it was well worth the money for a more healthy air quality inside our home. I will definitely be calling Lowe's Duct Cleaning for services again...but much, much sooner and more frequently next time! Many thanks for the outcome, and Jose's time and expertise!! read more

Good quality work easy scheduling and pleasant staff Only thing is the worker came and left quite a mess out in my yard. I'm not sure this is standard practice read more

I called Lowe's yesterday afternoon to request a quote for a dryer vent cleaning and although they were busy and didn't pick up at first, Constantine called me right back and was able to answer all of my questions. He got a technician to my house today, which was less than 24 hours! Oswaldo was on time and very professional. He quickly went to work on cleaning my dryer vent. Within 1 hour, it was done! I really appreciated the quick response and service. While it wasn't cheap, I think it was fairly priced (I called several places within the area) for the great and prompt service they provided. They offer a military discount ($25 off). Highly recommend this business and will definitely use them again. Thank you! read more

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Fast and you get what you pay for. I never had my dryer vent cleaned before and I'm not sure if it ever was cleaned by previous owners. However, we noticed significant changes to dryer times and even when clothes were dried, they felt wrinkled and somewhat not right. So I decided to look up local dryer vent cleaning companies. I chose this company due to good reviews, up front costs, and clear communications. I requested a quote on a Sunday afternoon and they were here the next day at noon. They quickly located the vents and started cleaning. Minutes after starting, they alerted me while I was on a call to come outside and see how much lint was coming out. I was shocked. After about 30-40 minutes, they were done. Highly recommended if just from the standpoint of up front costs and no hidden fees. A+ read more

Lowe's Air Duct Cleaning - During cleaning of dryer vent - Air Duct Cleaning Near Me - Arlington, Virginia

Had a great experience with them. Did a thorough job, cleaned up, and showed pictures of the beginning and end results. Had both the air vents and the dryer vent cleaned. read more

Our experience was just ok. The tech didn't really even speak to us before beginning and seemed like he was on autopilot. When he was almost done with all the vents, I noticed he was not cleaning off the faces or around the vents, and he then informed me we have mold on the vents of our air ducts and he wasn't going to clean them. He gave me some ideas how we can replace the small insulation squares that are causing the problem (its just on the exit areas) as well as the vent faces, but it felt like if I hadn't asked he wouldn't have even mentioned it. He didnt provide any before and after pictures of the system and left debris all over our house. It was just really lackluster - I'd probably try another company next time we need a cleaning. read more

Wow! Quick quote on Yelp. Booked the appointment easily. Provided with a 2 hour time block for arrival. My tech, Belman, arrived at the start of the blocked time. He provided fantastic custom service - immediately hopping into my attic and this extremely hot day to find and fix the issue (blockage of dryer vent on roof). He completed the cleaning within 45 mins of arrival. Done! See you next year because I'm definitely using you again. read more

I have used them a few times now and they have always done a good job. Easy to schedule. Friendly staff and technicians. read more

HIGHLY recommended! We had an excellent experience with Lowe's. This was actually the second air duct cleaning company I called and Lowe's saved us so much money and future stress by actually fixing the issue. We have an LG ThinQ dryer that we purchased this month and was giving us a Flow Sense d80 error (means the dryer duct is 80% blocked). We initially called another company and they had made the issue worse. After the first company left, our dryer gave us a d95 error (vent was now 95% blocked), which means whatever they did literally blocked the duct more. We could also not feel any airflow coming out of the outside vent anymore, which was strange considering there was at least some airflow prior to their arrival. They claimed it was due to the length of the dryer duct (less than 20 feet), the "weak" airflow created by LG dryers, the presence of bends in our vent, and that there was potentially a break in the ductwork leading from the dryer to the outdoor vent. Plus they up-charged us $100 on arrival for having a "long" duct. They left without doing a test run and sure enough, a d95 error came up and the dryer could only run in 5 minute spurts because of overheating. Basically, all we got from that first visit was more worries and a barely functioning dryer. As a last resort before returning the brand new dryer and/or calling a general contractor to tear up floor to inspect the ductwork, we called Lowe's because they offered a money-back guarantee and said they would use a vacuum, as well as brush, to clean the duct. Setting up an appointment over Yelp went smoothly and they came on time. When the Lowe's technician arrived, he disconnected the dryer and used a vacuum as a first step. A ton of lint came out of the dryer duct from that alone (see pic). Then he did a brush cleaning as a second step from both ends. Finally, when he did a dryer test run, we could see and feel air blasting out of the outside vent. He was done within 45 minutes. After he left we washed and dried a load of big towels to really test the machine and there were no more Flow Sense errors and haven't seen any since! Lowe's was very professional, did not try to upsell us, and most importantly, fixed the problem on their first try. FYI the Lowe's technician explained that using only a brush to clean a dryer duct typically just spreads lint throughout the length of the duct and usually doesn't pull everything out, even if you're able to poke the brush through the vent pipe end-to-end. So beware of other dryer vent cleaning services that claim they "can't" use a vacuum for whatever reason. If you are having air duct issues, definitely go with Lowe's. They're the ONLY ones who offered a money-back guarantee and cleaned our duct with a vacuum as well as a brush, which is clearly a must. We will use them again in the future. read more

Lowe's Air Duct Cleaning - The amount of lint that came out of the dryer vent after just vacuuming. - Air Duct Cleaning Near Me - Arlington, Virginia

They cleaned our air ducts, they now work fine, and I look forward to getting them to do the work next time my smart dryer says I need them.

I have a mixed experience with Lowe's Air Duct Cleaning. The representative was very helpful and friendly; however, the cleaning lacked attention to detail. At least three vents in my home were not cleaned, yet I was charged the full price. read more

We hired Lowes to clean our hvac vents/dryer vents. Super efficient, job well done...Alex Quintero ran the job and was super professional, super friendly and very efficient. Could not not be happier--I'd give them a 10 if I could. Huge difference in our air ! read more

Promt fast service. Upfront with fees, no changes or upselling. Thorough. Milo was very professional, polite, even came back another day without fuss as he had missed two vents and I called him after he left. read more

Very professional and reliable. No scams or hidden fees. Really appreciate using them year after year for dryer vent cleaning!

I actually didn't use the service, but the response I received from the owner (I assume) deserves a 5-star review. We have an old split-level house, and it's been significantly warmer upstairs during the heat wave. I thought cleaning up the air duct may help. So, after doing a little research online I decided to give Lowe's Air Duct Cleaning a call based on the quantity of their good reviews online. It was a late afternoon call and the owner of the company called me right back after having missed my initial call, which was a nice surprise. Upon talking to him as to why I needed the service, he suggested that I redirect the air flow instead. I followed his advice, and it's more much bearable upstairs now. I am grateful that I made the call. Honesty and integrity is what I got from the owner of this company. I will definitely return if I need air duct cleaning in the future. Thank you so much again! read more

This was the second company I called to clean my ducts. The first company came in with a discount price and looked at my stuff and quoted me $3000. It was clear bait and switch. I was nervous about what would happen with Lowes. I'm thrilled to say the price they quoted was the price I paid. There was some additional work and the price was reasonable. I couldn't be happier with their service. read more

They did a spectacular job! I can't say enough about the employees. They did an outstanding job! They were punctual, polite and followed social distancing protocols. They assessed the home and cleaned the air ducts quickly and efficiently. I'm very pleased with their service and highly recommend this company. I purchased a new home and had them come clean the ducts to improve the home's environment. They showed me before and after pictures and I noticed a difference right away. read more

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Milan from Lowes Air Duct Cleaning did a fabulous job cleaning our furnace ducts. Prompt and polite service and efficient. Recommend them highly read more

I found this business on Yelp, and they fully earned their five star rating! I have a difficult condo building to have our vents cleaned, and the technician showed up prepared and knowledgeable about how best to tackle the issue. Plus he got so much out of my vent (stuff the other company I've used clearly missed from last year's cleaning). They charge what they quote, show up on time, and clean up when they leave. In other words, they're five stars! read more

These guys did a terrific job cleaning my air ducts and sealing them. They unfortunately broke my fire alarms but they paid for replacements immediately. Can't recommend them highly enough! read more

Super fast response to my inquiry through Yelp. Very transparent pricing and fast scheduling that accommodated my work schedule. Technician was excellent, thorough and showed me the before/after service several times in different vents/returns. Would use Lowe's Air Duct again any time! read more

Alexander was fantastic. Nick was also very informative when giving me the quote. Had he not recommended the dryer vent cleaning.. God only knows what could of happened. Actually the whole process from the quote until the minute he loaded his truck up was awesome. I explained my situation. I'm in a rental and have elderly landlords. I wanted to make sure the apartment was safe. There were no hidden prices or trying to sell me anything unnecessary. Explained everything as he went along. Actually refused a tip!!! Very professional, clean, and most of all safe. Followed all the covid-19 guidlines. all around excellent service from this company. I will recommend them over and over again. Thanks again Lowe's and Alexander!!! I'm very grateful.. Most sincerely, Chris read more

Great service! Exactly what we hoped for and very knowledgeable. Made some recommendations as well.

TL; DR - Excellent, flawless experience with Lowe's - no complaints whatsoever. We moved into our new house a few months back and over time noticed that the prior owners were not great at keeping up with the basic maintenance on appliances and systems in the house. During a minor repair to our HVAC system, the technician recommended we look into duct cleaning, a service they did not offer, but felt it could be beneficial. I did a lot of research and while the jury is out on whether or not duct cleaning is necessary, we opted to go ahead and pursue given it's not something you do every year and we had no idea if the ducts had ever been cleaned. I checked my neighborhood listservs and researched several companies online. I then chose 3 services and contacted them for a quote. Lowe's not only replied nearly immediately which was rather shocking, but I was extremely impressed how professional and efficient they were. I explained what I wanted (duct cleaning and dryer vent cleaning) and referenced a deal I had seen on their website. They confirmed the price, answered my questions and offered some dates and times they were available. They quoted me 3-5 hours for the visit and a 2 hour arrival window. I waited 24 hours before confirming an appointment. Neither other company had gotten back to me, even with an automated email response. Lowe's was able to come out to my home very quickly and confirmed my appointment with email and text message. I was provided with the name of my technician and all details about the appointment. 30 minutes prior to arrival, my technician Erik called to let me know he was on the way and would be there within 30 minutes, which was the start of the service window. He arrived on time, was very professional and we talked through what he was going to do that day, and then walked through the house so he could see where everything was. He explained the process and what I could expect. Then he got to work. He worked for about 4 hours straight, finishing both the duct cleaning and the dryer cleaning with no issues or disruption. Everything was left how it was found and he kept everything very clean - there was nothing disturbed. I was very happy with our results. While our ducts were surprisingly not totally filthy, the before and after pictures were really helpful. Our dryer was apparently more dirty, and he recommended we get a cover for our dryer vent so that no birds would nest there. Overall, whether or not we needed the service, I am very glad I went with Lowe's. They were very straightforward, professional and efficient. I would recommend without hesitation. The team members I spoke with were Muhammed, Constantine and Erik was our tech and I couldn't be more pleased with each interaction. read more

High quality service at very good price. Quick response. I would recommend the business. read more

Very professional, responsive, thorough and easy to work with. Showed up on time (and provided multiple appt reminders). Did a very thorough job cleaning our air vent sand dryer vent. Would highly recommend. read more

They did a fantastic job! Super prompt, efficient and friendly! I would highly recommend this company. We are super satisfied and happy with their work and will definitely use them again! read more

They did a great job, were super-friendly and professional. No happy that I had to clean the ducts after a kitchen remodel, but if you have to do it, hire these guys. read more

Fast, quality work. i requested a quote online. within minutes, Constantine called me to set up a date. Before he set up the date, he made sure we understood the terms and cost (Which is an honest thing to do VS. getting hit by more charges). I greatly appreciated that. Also, the gentleman they sent Alex Quintero came about 10, 15 minutes earlier than expected window (which really helped) he was super friendly at the same time very professional. He was helpful and got right to business. He was very organized, fast and clean. He provided all the information, and the pics that were promised with the service. And he left at a timely matter. I highly recommend this company to my friends and family Nesli Celebi read more

Prompt and efficient, very friendly and reasonably priced. They responded quickly and fixed our dryer vent issue within 24 hrs.

LOVED my experience with Lowe's. They had a great online special and are super quick to answer your yelp messages. They're also easy to get hold of on the phone. The man who came out to clean our vents/ducts/dryer vent in our new house was very professional and even found a disconnect with the dryer vent and helped fix it! It could have been a huge fire hazard! He explained everything he was doing. Wonderful! Would highly recommend. read more

I found this service on Yelp. We had a lot of construction remodeling done during covid and decided to have our ducts cleaned. My family has severe allergies. I called a few places and the prices seemed to be around $500 for this service. When I called Lowe's they offered it to me for $300. I was hesitant, but the reviews all seemed legit. Timing of the service was as they claimed it was about 2 hours and the person was professional. They showed me pictures of the dives before and after. The guy was honest and said I only needed that service once every 3-5 years. I would definitely use them again!! read more

A first class customer oriented company! The entire team especially Eric A. (awesome gentleman) will go to any length to ensure you are completely satisfied. Highly recommend! read more

Excellent experience with Lowe's for air duct cleaning. I just bought a house in Frederick and the ducts hadn't been cleaned in MANY years. I bought a deal through Angie's list and in less than a week, they were able to send a technician out to clean my ducts and dryer vent. The price included all return ducts. Bruno (my technician) arrived on time and was very thorough. He explained what he'd be doing throughout the process and didn't rush. I saw all the nastiness that was removed so I know this was money well spent. Again, excellent experience from start to finish. read more

Had my vents and dryer cleaned today. The guys did an amazing job! Polite, on time and very considerate of not leaving a mess in my home. They carried the big cleaning device up my stairs instead of rolling it on the wheels like other companies have done. Fantastic! The price was as quoted to me, no surprises. The air in my home felt cleaner as they worked. I will definitely use this company again! read more

Waited for Bruno the whole day. He finally arrived and told me my system had been cleaned in the past six years. I have owned the house for 15 and not cleaned. Then told me he did not have the right equipment. Beware. read more

I used this service by referral from my neighbor. The day of the scheduled service, the technician already had several appointments and so he was in a rush to finish his work. He completed the work in 1 hour (way less than the expected time of cleaning ~2+ hours). He said he did clean everything he could. But after he went away, I found 3 of my vent opening screws got broken and I could not screw it back since he broke the drywall/wooden path of the screws. I was very disappointed and called them for fixing. Their inital response itself was poor and they refused to fix it saying its not their issue. Their response was also ridiculous and rude. "if vent cover is not removed properly and put it back properly (in other words, if the screws are handled/tightened in a rush) there is a chance to screw will not get tighten". As I said before, it was good before and JUST BECAUSE YOUR TECHNICIAN RUSHED THE SCREWS IT WAS BROKEN" I will never use their service again! Attached the pictures. NEVER EVER USE THIS CRAP! THEY WILL BE SO NICE UNTIL YOU PAY THEM AFTER THAT THAT WILL ASK YOU "WHO ARE YOU?" read more

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Sadly, I dont have a good opinion of Lowes -- we scheduled a simple dryer duct cleaning -- the work was not complete and the employee left a mess (see photo) , but not before taking a $200 check and a $20 cash tip. He was not honest about the process they use and he told me to just let the wind blow the lint off my roof. I went on my roof and cleaned it. I called Lowes and was told, after a lengthy discussion that my $200 refund was in the mail -- that was 2 weeks ago. I am still waiting for the check. read more

Lowe's Air Duct Cleaning - this is why I am unhappy with Lowes -- get ready to clean it yourself and not get the refund you were promised - Air Duct Cleaning Near Me - Arlington, Virginia

I hired Lowe's to clean my dryer vent. I was ver pleased with their level of professionalism. All my questions were answered without hesitation. The price was fair and affordable. The technician Erik notified me of his expected arrival time. Erik was very nice and pleasant. Erik explained what the job entailed. Erik completed the job within an hour. There was no excess lint or debris in my home to clean. I would recommend Lowe's to others to experience for themselves. I intend to use other Lowe's services again in the near future. read more

Showed up on time and did a great work cleaning air ducts and dryer vent. Five star service and highly recommend.