I walked into the store and 3 young saleswomen were standing and talking among themselves. They did…read morestop their conversation to say hi. They didn't ask if we needed help. We walked around then went back to ask about Kayaks. The girl said they were completely sold out. I asked her if any of the other Dunham's in the area had any in stock. Her answer- I wouldn't know- the only way to find out would be to call them. I waited.....she returned to her conversation. I walked outside and called the the store in Wadsworth. Hello? Is the Dunham's Sporting goods? Oh ya- Right- yes Do you have any Kayaks? No When do you expect new inventory? I don't know, maybe Tomorrow? Is there a way for you to find out and notify me? Not really I'll call back tomorrow Oh, that's a good idea Customer service must be taught AND be considered an expectation

Dunham's is the unknown store that has everything for your sporting goods needs. The staff is very…read morefriendly and down to earth. It is rare for them to not have whatever I need. At the field sports counter, the clerk helped me fill out my paperwork and couldn't be more helpful, thorough and quick. Able to be in and out in under 30 minutes. Really love this place.

gentlemen were very friendly and willing to help my son and I find the equipment we needed for his…read morefirst year of football!

Does this store understand "customer service " at all? My husband and I went in yesterday (7-1-23)…read moreto make a purchase. Kid at the register stared straight at us without a word of greeting. I said hello and he ignored me. Nobody asked if we needed help although there were 3 employees standing around chatting. We found what we needed- a push up canopy- and was never asked if we needed help carrying it out or anything! Luckily my husband at 72 is in good shape. You guys suck! I've always hated your store because of your indifference towards customers and apparently your manager is as lazy as you all are! If we had more choices in the Valley, We certainly wouldn't make any purchases in your store

It a good sporting goods store!! I would recommend it!! Especially in a smaller town like mieread more

If you love your email never give it to these ppl! I get 10 a day! Asked to be taken off their list…read moreand they waited a whole month and started crushing my inbox again. As far as the store, just seems out of date and low quality items at high quality pricing.

went looking for a new shoe to workout in. two young boys…read moreworking more worried about watching reels on their phones then helping me. asked for help and got a very short answer than no other help. stood at the shoe rack looking for ten minutes. neither one approached me asking if I needed help or offering assistance. customer service must be a dying skill. dicks, please do better. I was there to purchase a highly priced and quality shoe and left with nothing and feeling discouraged.

Would give it 0 if I could. Just went in to ask to buy some pepper spray which it said on their…read moresite that it was in stock. When I asked the cashier behind the counter she first said "we don't carry that" I pulled up the webpage and showed her that it says you do. She said "I guess I can check to see if we do" and WOW sure enough they do! She then says "oh wow it says we do...but it was shipped to us in February" I stared at her and she stared back at me because I have no clue what that sentence means. I asked "so are you going to point me in the right direction?" And she goes "oh it's in our backroom." And again stares at me without saying anything else. I say "ma'am I'm not an employee I can't go into your back room- can you get it for me then?" She says "uh hang on" then calls over another cashier who looks around the front of the store for a second and says "yeah they're not up here" I then begin to question if I'm in the twilight zone and state "she says you have them in stock but their in your backroom. I would like to purchase one can someone go and get me a can of pepper spray?" The cashier repeats that theyre not upfront- to which I finally break and stare "it appears that I'm being an inconvenience to you all by asking you to do your job while you're at your job. Clearly no one wants to help or sell this product to me so I will take my business elsewhere" I can't recommend going to another location. I get that the product I'm looking for isn't a regularly sold item at Dicks but for Christ sake; if it's available why is no one trying to sell a customer their product? And it made me look like the asshole- which makes me not only never want to come back here but to write a review on how awful the place is to convince more customers to not come here. I get that your store is named Dicks, but that doesn't mean you have to act like one to your customers...

The cashiers are a breath of fresh air! Also enjoy the music choice and atmosphere! Everyone is so…read morefriendly and helpful but very busy!!!!

I love Columbia clothing. I didn't even know this was an actual store until I visited Tanger…read moreoutlets. I always thought it was just a clothing designer. During my visit, I purchased a teal colored raincoat that I am in love with. Plus I found their pricing rather reasonable compared to their prices at other stores such as Dunhams and Dicks. I will be back during the winter season to buy some more coats and hoodies and I may buy some more summer gear as well if I go to Tanger Outlets During the summer season.

I brought my son here today to try on baseball mitts. I wasn't sure what size to get or what type…read more I expected someone to be there to help out. But that was not an option. As a matter of fact. I didn't find any employees on the floor. I ended up leaving without a purchase. I did make a purchase online at an online retailer. Not because of price. But because of not wanting to go back and not be helped.

I went shopping during tax free week for my dad he bought two pairs of brooks sneakers- I got Nike…read moreand asics but the color selection was very limited. I also like to get a shoe size bigger but all they had was 2 shoes I got size 9.5 on display nothing bigger or new ones available in the back. I'll end up returning these.

This retail store has really really gone downhill over the years. Every time I go in the same racks…read moreof clothing and selection are there, nothing seems to move. I was looking for slim fit shorts they had two pair left but four racks of regular fit shorts which should tell their marketing department that the slim fit shorts are selling but there was no selection. I was also looking for a sport Paulo without Cleveland Sports teams on it but they had none so I guess it's off to Walmart for a cheap Polo. Dreadful and disappointing I see this business turning into an online business sometime soon

Dick's at Legacy Village is an okay store and it's been my "go to" store for comfortable hiking and…read morewalking shoes. It's where I can try them on and get a feel for them. I was there today, 3/22/2025, around noon and purchased a new pair of hiking shoes. I'm a senior, black male and was dressed casually for a chilly Saturday. At the entrance, some merchandise caught my eye and I browsed the men's clothing for about 10 minutes before I proceeded to the shoe dept. I found the area that displayed my shoe brand and waited patiently for the very busy salesman, who had already acknowledged my presence. He answered my questions and obtained a pair that I wanted to try on. As I tried the shoes on, I noticed a man walking around and lingering, "pretending" to be a customer. When I got up to walk in the shoes, I noticed a woman doing the same thing. I sensed that they were security and as a black male, I'm keenly aware of situations like this. I always feel insulted because, although I am not perfect, for most of my adult life, I have played by the rules. Couple that with the fact that the vast majority of licensed career people like myself, know that misdemeanors & felonies negatively impact one's license renewal. To whomever sent those two security folks to the shoe area: it was so obvious and for what? I won't reveal my net worth but you would likely be surprised because I look fairly plain. BTW, my credit score is just 13 points shy of being perfect! Now, I know that socioeconomic status might not correlate with shoplifting because RICH PEOPLE STEAL TOO. For many, it's for the "thrill of it," not about the money. Well anyway, I left Dick's with my purchase and I don't fault the very good shoe salesman nor the nice young ladies at the register. I blame the BARNEY FIFE WANNABE SUPERCOP SECURITY STAFF WATCHING THE STORE for insulting my integrity as a senior citizen and minority!

Service is absolutely shitty my friends daughter threw up in the car and I went to go ask for a…read morecouple bags to throw the wipes away in and the cashier said no you can only get one if you buy something didn't know plastic bags cost anything

cashier was rude. price rang up wrong and she told me I read it wrong and then groaned when I told…read moreher that I had a scorecard. made me enter my social security and then told me I dont have a card (wrong--it's active. I just used it a few weeks ago). I stormed out and will never shop there again.

Sky was absolutely amazing with helping me pick out my driver. We were in the simulator for about…read morean hour and a half and he was very honest with all of the brands of the drivers I was interested in. Anytime I would ask to try a different driver he would grab it for me and tell me all of the pros and cons of the driver. It really did help me with my decision. If you ever need help here Sky is the person to ask 100%!

This store is a great place to go for all your active and sporting goods needs. I was here…read morerecently looking for good shoes for walking. They have a great selection but I find there prices to be a bit high. They did have some on sale but none that I liked. I ended up purchasing shoes somewhere else. However, I continued to walk the store of which is very clean and the staff friendly. They seem to have a great golfer's section but not being a golfer, I didn't pay too much attention. Overall, great store and I will stop in here again to peruse their store and maybe find a good bargain here and there.