I woke up thinking about donuts. I went to the drive thru and placed my order for a glazed and a cream-filled. The guy at the window gave me a box and the cream-filled was heart-shaped. Cute. TBH I prefer KK but there are only 3 in the whole city and I wasn't near either of them. Dunkin' served its purpose for my craving. read more

charging $1 for a small cup of water for paying customers? seriously? do better. that is absolutely insane especially when you are a regular customer read more

The donuts, warmed up muffin and my coffee were yummy ! Def will come back for those but next time maybe with more patience haha goodness they take foreverrrrr but I'm sure that's only because there's Haley anyone working. I only saw two people working and drive thru lines stayed long and my mobile order took awhile too .. yummy donuts tho but they need more help . The place inside was clean . No one to take order just a tablet . I just picked Mobil order and waited . It's worth it tho read more

Dunkin' - Warmed up coffee muffin ; toasted white chocolate latte - Donuts Near Me - Columbus, Ohio

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I went to dunkin at 6 pm and ordered a plain cream cheese bagel and a refresher, an employee behind the counter started verbally complaining about me ordering a bagel claiming that it was "too late" for breakfast food, i did not know that the staff cared when we ordered our food since they are not the ones even paying for it. I asked for the cream cheese to be on the bagel and again this employee verbally said "i'm just going to give them the cream cheese" and gave us the cream cheese on the side. She was also repeatedly touching her hair with the gloves on while touching the food and before i left i saw her putting food into her coworkers mouth with the same gloves on. very unsanitary and very unprofessional. she was very passive aggressive about my order and i will definitely not be coming back. i did not get her name but she currently has red box braids in. read more

I been getting the shakin expresso and the taste is not the same not fresh or a lack of as others it's sad I have to drive to Morse rd to get my coffee what a loss for this location but 1 star because if you don't want to get hooked and keep spending money it'll save you me myself $6 a day read more

I ordered a box of coffee ($24) to bring to family at a nearby nursing home because their mother/grandmother is dying. I picked the box, took it to the home, and the coffee was so weak, you could see to the bottom of the cup. I called and asked them to exchange for a new box. I took the box back in, and the young lady said, "we can't do anything about it until tomorrow morning when our manager is back." I said the told me on the phone to bring it in and they will start brewing a new pot. When I told her that, she said, "Why are you giving me so much attitude?" I told her I don't want a refund, but a new box of coffee that is regular strength. She rolled her eyes and proceeded to start the brew. I'm going back inside in 10 minutes to pick it up. THIS is why Chik-Fil-A thrives and all other fast food brands are going bankrupt. They train their staff to treat you like family. read more

One year later and Dunkin is still our go-to. There are a couple things in life I don't take lightly, never take for granted, and always get sad when it's gone. At the top of that list, you guessed it, Dunkin coffee. My darkest days are when I sleep in and don't provide time to "hit the dunk". At first I was skeptical of the hype, I mean, how does a coffee place make all of America run?? Past me would've thought this was insanity. Then the sweet, captivating, ice cold Carmel latte with light sugar and almond milk danced its way onto my taste buds. Ever since that day, hitting the dunk is like going to the bathroom, everyday, and constantly spot hitting. - chip Ever just wake up on the wrong side of the bed and you feel like the day is already doomed? Same. But then I get Dunkin. And I'm good -Munchie read more

Dunkin' - Chips first Dunkin experience with munchie - Donuts Near Me - Columbus, Ohio

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I went to Dunkin this morning, expecting a nice hot bagel with EXTRA cream cheese. I wanted an ice cold strawberry coolata. When I ordered I said I wanted extra cream cheese. the lady even repeated her self and said "extra cream cheese". and i even got charged for it. we get to the window and the lady hands me what looks like frozen YOGURT and I tasted jt and it has NO flavor and it tastes like strawberry's and water. Then I go to open my bagel and there is at most less than a spoonful of cream cheese ON ONE SIDE of the bagel. there wasn't even enough to get both sides. I am DISAPPOINTED. America DOES NOT run on dunking. 0/10 DO NOT recommend. read more

Very nice. I got a frozen chocolate mocha and a donut. They were good. The man who took my order was friendly and polite. I liked it.

put in a mobile order at 11:33am, its 11:53 am and i'm still waiting on my order that no one started there are 5 people working and 3 aren't doing anything avoid this location read more

Really poor customer experience. They don't really customize drinks. Ordered a cold brew with no ice which I do at every Dunkin. They first filled it full of ice, I said no ice so he poured half the ice out then filled it. I told him a 3rd time I ordered no ice and he said, sorry this is the way they serve it and if I wanted to talk to a manager I had to come back the next day in the morning but he would do nothing. Good golly this is the worst Dunkin experience I have ever had...refusing to customize a drink for a customer??? read more

Not the Dunkin of my memory. They were almost out of donuts at 3pm The donuts I got at noon yesterday were very dry. Got a burned breakfast sandwich delivered. Donuts very expensive. So many items on the board they don't have room to list the flavors so you have to play 20 questions when using drive through. Go back to your roots. I used to love dunkins. read more

It wasn't the fastest visit. However from order to service was much shorter than expected. I got a delicious pumpkin donut and the pumpkin cold brew. The cold brew had an odd sweet tea flavor to it. The pumpkin flavoring came in bursts and helped overall. Certainly a larger beverage than I was expecting. read more

I refuse to take another step into this place. They can't make a glass of water correct let alone a coffee. Dunkin just lets them open more locations, which suck just as much including Delaware. Also, refuse refund orders, and tell you to contact Dunkin' Corporate, which conveniently is located in India as well. read more

I went to Dunkin's for breakfast yesterday and they were out of the first 3 things I ordered . I went back this morning ( it's close to my home and I need coffee ) again.. they were out of the first 4 things I ordered ?! Terrible inventory . They only have plain unglazed munchkins and the only bagel choice is plain bagel . They may not have that most of the time ? Coffee is good but I would go somewhere else if you are hungry and like to choose what you eat . lol .. read more

Won't be returning to this location. Employees are rude and service is terrible. Coffee was spilt on me when handing it to me when going through the drive thru; egg in sandwich was cold - like it came straight from the fridge. I like Dunkin but this location needs to get their stuff together read more

Repeat business is critical to a business survival. When your product and service are far below acceptable customers don't come back.

I went inside the restaurant. The customer service was awful. They are yelling at this employee for absolutely no reason. He is just getting bullied by his manager repeatedly. He has done absolutely nothing wrong. This is a clear abuse of power to the poor teenager. He is literally a child and just getting blamed for everything. Do better!!! read more

Speedy and consistent Dunkin'! This location is my go to any time of day. They are friendly and do a great job.

This location is a mess, apparently. We stopped for coffee on the way to a hiking trip. That's it... you would think that's an easy order, right? It took a couple minutes to help the person taking our order in the drive thru understand that we wanted an iced coffee and a hot coffee. Both of those black. Again, I realize this is an incredibly difficult order. He finally repeated it again correctly and we proceeded to the window. "Sorry it's hard to hear through the speaker!" He said. He then proceeded to give us a hot coffee with four creams. Then he got mad at us for not accepting the order. Remind me to get coffee literally anywhere else next time. read more

Very slow, the order was wrong (ordered via app), and an employee dropped the "F" bomb. YIKES!

I work there so I would like to give them a good review. Thanks so much! Your donuts are the BEST and the Lemonade refreshers are AMAZING as well. read more

Terrible. Donuts are always stale and they don't know how to make a proper coffee. I got an iced coffee with almond milk which came out as a glass of slightly brown almond milk with coffee flavoring. I asked for more coffee in it and a tiny bit was added. read more

Worst customer service of ANY place in area. Never go here! They will take forever to take your order inside. Employees will stop taking your order to take a drive thru order. Flys buzzing around the donuts. You name it, its wrong at this location. Donuts are better than Tims but with this service why bother. Owner should be ashamed and shut it down read more

The staff is nice but one lady clearly can't really understand or speak English so I don't know why she's at a register. That's not why I'm giving 2 stars. In FL, iced tea is $.99 and in Cleveland it's $1.49 but here...$3.19?!? I thought I was mistaken the first time I went and I didn't ask for a receipt so I went back, I thought surely I am losing it. No, I'm not, it's $3.19. It's unfortunate to have a Dunkin across the street that I won't go to. I love their tea, sad for me. If this location ever finds their minds, I'll be back for sure. It was also clean, I'll give it that. read more

I got coffee here for myself and my coworker this morning! Huge fan of the iced hazelnut swirl coffee. Really fast and friendly service, great coffee, and good prices. Going to start stopping here instead of Starbucks! read more

Don't send out coupons if you are going to treat customers who redeem them like second rate citizens. I had a coupon for a $.99 breakfast sandwich when I went through the driving thru this morning. When I asked what my options were she said she was giving me a croissant. I asked if there were other options as I would have preferred a flat bread. She said that since I had a coupon I had no choice. This was said with a very rude tone. I asked if I could get something else, and she said no she had already put it into the system. Keep in mind the image on the coupon was of an English muffin. When I pulled up the manager apologized and said they would be giving me the flat bread and even offered me free hash browns. I was impressed he tried to make up for her abrasive approach, and I left feeling like she was a bad seed, but that they were making every effort. Then I drove away to find I was given Texas toast! I honestly think she did it on purpose. You should see this woman... She is fiesty and clearly hates dealing with people. I've experienced similar situations at other Dunkin donuts over the past few years. Rude customer service - and poor quality food. I'm done giving this company chances, and vow to never visit another location again. read more

How is this location even still allowed to operate? If you look at the other reviews you can clearly see this location is the worst and the employees are behind it. Today I go and get my usual medium Pumpkin spice cold brew with no ice and the lady said I have to have ice. I say I don't want ice and she proceeds to tell me corporate requires ice on cold drinks. I told her I have never heard of that because I go to the Dunkin' in Gahanna and never had this problem. I have sensitive teeth and cannot have ice. After a good scream fest we had through the drive-through speaker. I said okay give me 3 ice cubes. I pull up and the cup is mostly ice with very little coffee. I have already reported this location to "corporate" for clearly lying. REPEAT DO NOT GO HERE!!!! read more

I go here are the time - everyone is friendly and the coffee, donuts and sandwiches are great. The negative reviews I see don't make any sense to me as the service I receive is always excellent. read more

Don't go here if you want to get any donuts at noon. I went there today around 12:30PM, and they literally had...nothing. They had a couple glazed, far too many maple glazed, the only kind of sprinkled donuts they had were vanilla and that was...basically it. There were zero chocolate frosted/sprinkled/cake donuts at all. I didn't even buy anything for myself because there was literally no kind of donut that I liked. But still, I bought 2 maple glazed and 2 regular glazed for my boyfriend. When my boyfriend started eating his regular glazed, he realized that it had very little glaze on the donut at all. So I essentially bought him donut dough. I will go to the Dunkin on 161 from now on, even though this Dunkin is 15 minutes closer for me. I would much rather drive the distance and know I'll at least be able to buy something. read more

Friendly quick and tasty coffee. I've read the bad reviews and been here a few times and just have not experienced anything like that. read more

Dunkin' - Hot black coffee. Great flavor. - Donuts Near Me - Columbus, Ohio

luke picked his nose while greeting us then tried his best at using the wax paper to pick our donuts but it was iffy

I'm upset with this location. Dont get me wrong..theyre exactly the same as any other DD. This store seems to be closed every time I go there and their donuts are few in selection. I normally just go for coffee (which they make with an excessive amount of milk..it was littlerally milk with a dash a coffee) but sometimes Ill be getting donuts for the office. If it wasnt for this issue I would have never found out Krispy Creme was better at making donuts anyway! Its a shame Ohio doesnt have more DD but I guess they dont need them with all of the donut shops and specialty coffee places around. read more

Dunkin Donuts... If you like strong, rich coffee DD Is your place. I wouldn't suggest getting a latte or any other drink since it never seems to be correct. The donuts are by far the freshest and most tasty ones ever!!! I personally like their lighter menu like the egg wraps. Really good! read more

Ever wonder why Dunkin Donuts only 2 or 3 star reviews. I decided to come inside instead of drive thru and stood at the counter for 10 minutes and one even greeted me or bothered to wait on me. Them I heard a lady in the back say "we take care of drive thru's first...". I ended up walking out. I would have nice expensive order for them instead of a single cup coffee drive thru order. I drove up to TimHorton up the street. Horrible workforce and labor. read more

This is the location closest to me so I've given it many chances. Almost every time I go they get some part of my order wrong. I'm not typically one to leave reviews like this, but this location continues to disappoint. They can never seem to make a simple iced coffee correctly. read more

Dunkin Donuts has always been my preference but this location is extremely disappointing. The donuts are stale and so dry. I won't be returning to this location again. read more

This is my go-to Dunkin! They are so fast and my order is always correct. The staff there is so pleasant and today I forgot my hash browns in the drive-thru and one of the male drive-thru workers ran out & gave them to me!! how sweet, love this dunkin read more

The yelp info showed Dunkin was open 24/7. I arrived at 7:37 pm and went yo place my order and they said they were closed and would not open until 4 am. Every other DD I have ever gone to is open 24/7. I won't be back! read more

DONT EVEN THINK ABOUT WORKING HERE!!! The management at this location (and the owners themselves) are a tight-knit group that will throw you under the bus in any way they can!! I worked at three locations under this ownership and this one is the one I was unfortunately assigned to primarily. I'd tried to transfer for weeks before just quitting because that location is a horrible, horrible place to work. None of the employees follow the CDC guidelines for mask wearing and when asked to respect the safety of their coworkers they come up with the laziest responses as to why they can keep putting their coworkers in harms way. I tried to quit and the owner called me begging me to stay, and one day later he removed me from the schedule because he listened to the manager at this location above me despite admitting he forgot to transfer me to another location, which is the reason I tried to quit in the first place. This isn't even mentioning the second-degree burns you will receive due to a lack of safety equipment, and the yelling the managers do at their employees who are paid $9/hr to burn themselves. This is not how companies are run!! This place is not worth your time to work at, especially if you have to work 7 days a week to get a full 30 hours. Do not apply to work here you WILL regret it!!! read more