A very unique Dunkin Store, vibrant colors and nice decor. I actually enjoyed the interaction with the staff. Everyone was very cordial and welcoming. The store had a great amount of different donuts and original souvenirs available. As for my order, black coffee, a croissant sandwich with eggs and bacon and a wicked munchkin (for my sweet day). An overall great experience.... The store was kept clean and tidy during my visit. Recommended :) SYOY read more

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Ordered on doordash and they gave me food poisoning!!!!!!! don't go! dirtiest dunkin there is! (My donut was also stale....)

Love love the snackin bacon my absolute favorite and the wake up wrap with bacon,egg & cheese and quick bite that's delicious my daughter got the croissant with bacon egg and cheese not pictured but it's her favorite she also got the snackin bacon she also got a strawberry sprinkled donut not pictured her fav! I also get the mango pineapple refresher I love it! Quick Sunday afternoon bite!! read more

Dunkin' - Mango pineapple refresher - Donuts Near Me - Hialeah, Florida

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Walked into an empty store. Stood there for several minutes and a third person walked in. The server came from the back and waited on the third person before us! When my husband questioned her, she told him she was only in the back 2 seconds. read more

The Best DunkinDonut in town. Great customer service. Friendly Food always fresh. Great coffee read more

i never ever make reviews about places but i walked in at 11 in the morning, mind you there was only 3 other people in there and my order was just standing there telling multiple people as they ignored me. thankfully there was a very nice lady who apologized and gave me my order but never again. read more

I went through the drive through at 10 pm on a day that they are open 24 hours and they asked what I wanted to order and when I said what I wanted to order they didn't respond and just left mid order. We went around to see if anyone was there and literally no one was inside it's like they just disappeared... very weird. read more

I went to this Dunkin on my way to work and orders a cookie. the cookie specifically said it has no peanuts and and I even asked the employee and they confirmed no peanuts. however when I broke it he cookie and thank god I broke it and not bite ir I saw a weird item inside to my surprise it was a peanut nut. needles to say I'm furious considering I'm deadly allergic to it. never again. read more

Very nice people work here they actually go beyond to help. I was in a big this stressful day and I didn't realize I left behind part of my order in the counter, as I walk out to the parking lot and got into my vehicle and I was about to head out the lady that helped me at the counter actually went out of her way to go outside and bring me my order that I left behind by mistake, that's a simple gesture of customer service but it means a lot to me because she could just wait for me to come back after I realized I left it. but she was pretty active and save me a trip back to the store that was really nice. read more

The food is amazing, the service is amazing they attend you so quickly and they always seem happy to. The place itself is very cozy and confortable. It is quiet and a nice touch play to let your thoughts go free and the coffee just makes it better. read more

For being in Hialeah and speaking only English I like coming here due to the fact that they understand me it's amazing. So I do recommended people to come here, and it's clean! read more

Dunkin' - a hand holding a cup of coffee - Donuts Near Me - Hialeah, Florida

I've tried refraining from writing a bad review. But yesterday was the last straw. I use the mobile app to order. I only buy one thing and one thing only--a frozen coffee. First time I paid through the app, I checked in and they took 20 minutes to bring me the frozen coffee, which had already turned liquid (meaning it had been standing there for a while before someone actually brought it out to me). I thought "No big deal, things happen." Second time (about one week apart), I ordered the same coffee and parked next to the "curb side pick-up" sign (as those parking spaces were taken) and turned on my hazard lights. I was scolded by the employee for not parking in front of the sign (when only about two minutes prior was there a space available in front of the sign). Third time around I ordered the same thing, a frozen coffee. Again, there was no parking in front of the curb side pick-up signs so I had to park 2 spaces down. I was handed my drink 20 minutes later, again liquid. And AGAIN, I was scolded for not parking in front of the curb side pick-up sign. And if that wasn't enough, the employee rudely said "Next time, don't put Gold as the color of your car. Put yellow." I drive a yellow sports car and there is no option to put YELLOW as a color on the app NOR is there an option to put 2 door/sports car, either. And honestly, you're going to tell me you couldn't deduce that GOLD was YELLOW when I am clearly the only yellow car in the lot (which also has the car make specified on the app)? Really? Anyway, yesterday I was running a bit late for school, so instead of ordering through the app, I decided to walk in and order the old-fashioned way. Again, all I had was my frozen coffee. The people who ordered AFTER me were receiving their orders before me. It wasn't until I spoke up that they realized they had left my coffee sitting next to their machine, and to my surprise (NOT), my "frozen" was not frozen anymore. I just can't seem to catch a break with this Dunkin' Donuts Location and it seems I am not the only one. read more

Best place of you wanna wait 45 mins to get your order taken. This store also unplugs their internet just to not receive online orders. And the workers will go and give you the wrong order because they don't know how to read the tickets. The manager was the most useless lady there read more

don't waste your time going there. employees very rude and impolite. Displaying a sign stating they are Open 24 HRS and they refused to let customer in at 11:15pm read more

The Best service and they have a great protocol for serving you a delicious fast breakfast with DD Coffee read more

Dunkin' - Only in Hialeah - Donuts Near Me - Hialeah, Florida

I went to buy two gift cards and was turned away because the nigh shift employee was never trained to activate gift cards. What kind of business and training is that?? I will not be returning. read more

I'd normally never review a Dunkin' Donuts. Doing so, in my view, is tantamount to reviewing a McDonald's or a BK or whatever other chain restaurant that has spread like smallpox across our culinary landscape. But this particular locale warrants a shout out. This Dunkin' exemplifies how a community can totally warp corporate templates. Particularly in a place like Hialeah. The food/coffee is the same here as it is at every other Dunkin', but man, I loves my Cuban ladies behind the counter. The treatment you get here is reminiscent of the treatment you might get at a Hispanic coffee shop, that kind of familiarity that is sometimes totally exclusive to Hispanic culture. And I love that stuff. read more

Dunkin' - Donuts Near Me - Hialeah, Florida

They have fast Wifi and good customer service. It can get really loud at times since its a Hialeah Dunkin. read more

Dunkin' - It's gets pretty empty on Sunday nights :) - Donuts Near Me - Hialeah, Florida

I have been going to this location for a while now. The staff is always courteous. Even though there is some what of a language barrier they always get my order correct. They even know what I want each time (since it is always the same). They are hard working. When they have no customers they are still keeping busy by keeping the place clean. I don't think I have been to an establishment that where I have seen them clean the ceiling and AC vents. read more

This Dunkin' has the only wake up wrap I like. The lady that works there takes the time to toast it to perfection. It has a good turn over so everything is fresh. Friendly quick service read more

Im not DD fan but Im been here more often those days. Particularly this one, the personal are very friendly fast and smilling all the time, they have my favorite donut 'arequipe' may be beacuse is Hialeah lol, but when I ask today for my warm muffin with butter the girl look at me like with the face "what its" what are you talking girl, I explain and they made it but the butter wasnt melty cold they need to put more time the Muffin on the microwave ... But the rest of the breakfast was great. Always the bathroom is clean as the local as well. Like this DD! read more

I visit this DD about 3-4 times a week and everyone is super nice and courteous. When I order on the go my order is always correct and ready for me. read more

In this dunkin there are nice employers but there is one lady that her service is really bad, is an old white hair lady, never say hi or smile while taking the order and talk like she is mad, also when I ask for the coffee not too hot they alway give it to me very hot. Not pleased with this location. read more

Wonderful experience. I wasn't expecting to find many doughnuts considering the time but there was a broad selection on the shelves. Aside from that the gentleman behind the counter was great. I will definitely be back to this location. read more

One of the employees are rude and always has an attitude. This is not a one time experience, I go to this Dunkin Donuts almost everyday and it's always the same problem. They can't even mix the coffee right. I have to stir it myself. I might as well work there if I'm doing half their job. It's just that one employee that ruins the day. read more

This Place is the best! it was can be packed and those ladies still get you out the door fast! they all work together and make sure you have the best experience no matter how full. my dad and i come almost everyday and they already know our order :) great customer service :) read more

I always go to the Dunkin' Donuts in 2360 W 68th St/Unit 101, Hialeah, FL 33016, tonight there were two women working at 10pm that spoke to us rudely and with attitude. I had a coupon that states "enjoy a free half dozen with the purchase or an equal or greater value. They did't seem to understand it in English, I speak both English and Spanish fluently so I translated the coupon to her. She called her manager on the phone and she also wasn't understanding. The blonde hair female working was yelling at us from the kitchen door that the coupon doesn't say "free" anywhere, it was RED & BOLD It's ridiculous that you have workers that don't know how to speak or read English. On top of that I didn't leave with what I wanted to buy from a Dunkin' Donuts, I'm a valued customer and frequent that dunkin's every weekend. I called the store as well and they say "no English sorry/just Spanish this is Hialeah" and clicked. I had by far the worst experience in that shop. read more