No free anything on your birthday. Tired of their shrinking small donuts and high prices. I'm uninstalling their app on my phone. I'm done.

The manager on morning shift, the 3 times this month I have stopped in this location, is always smiling and happy. She greets everyone that enters the store. I appreciate her greeting and her attitude. It really is what brings me by this store. I get a doughnut or two, a large black coffee, some times I even get a breakfast sandwich too. I spend any where between $4 - $16 on most of my purchases here. I also get a dozen doughnuts for my clients and vendors every once in a while. This is the place I will give my business in future stops at a Dunkin location. read more

I'm grateful that the COVID-19 pandemic is over and we are moving forward - once again getting out and about. At this Dunkin location you can enjoy drive-through, walk in and now, even sit down inside on the pink and orange seats to drink your coffee and eat donuts. I'm not sure Duncan can claim the best coffee in the world but it certainly offers plenty of choices to fulfill you fix of caffeine. It's worth getting the Dunkin' app. It provides consumers with tons of value added offers on your device and keeps track of your orders. DD PERKS allows you to customize your drinks and save favorites too. The push button savings are amazing. In the month of June, Dunkin rewards members get medium hot or ice coffee for $1. You could do that anytime of the day and get that same $1 price three times during the day. That's wild, an amazing offer you don't want to miss. Did I mention Dunkin has a terrific selection of fresh donuts to enjoy with your coffee? Salute! read more

Dunkin' - My beverage today - Donuts Near Me - Venice, Florida

What happened to, "Time To Make The Donuts", reference to fresh made donuts in the '80's? These donuts are refrigerator cold and not fresh. At least 3 visits and same results. Never again! read more

A no problem visit I arrived at the crack of dawn, looking for some coffee and a couple of donuts. I came to the right place, and at the right time. It was so early there were no other customers trying to order and the donuts I received were fresh. My order taker was more business than bubbly, and I had my food and drink in just a minute or two. The place was clean and looked sharp with their signature color scheme, and parking was available within steps of the front door. They also have a drive-thru. read more

Dunkin' - two donuts and a cup of coffee - Donuts Near Me - Venice, Florida

The prices and the servings are ridiculous. I paid $4.00 for an ice coffee, I swiped 4 times an gone!! All ice!! The most expensive coffee on my live!!! read more

I LOVE Dunkin' Donuts, but this location sucks at making coffee. I've given them the benefit of doubt time and time again, but after the third time, i can't say different. I go to two other DDs, so i know it's not the company. The other locations always make it great! At least the hash browns were good. I got a large caramel iced coffee and my wife got a medium caramel iced latte. Both tasted like weird water with a little coffee in it. read more

So I want to start off by saying my Sister runs a Dunkin and has for years. This location Is HORRIBLE. It is obviously a locally ran store that the owners DO NOT CARE. First, I was refused to add the simplest thing to my order while at the window. The coffee (clearly on the sticker states to add topping) none on it and when I asked the nasty women (there's several who work here) gave me the smartest remark, being in food and hospitality I said never mind and just put it down. I've managed several restaurants and fast food establishments..... this management is probably the worst in the area & they hire nasty personalities. read more

This Dunkin' is the worst place I've been to and it keeps getting worse when I'm in a pinch and need quick food. Dunkin was my go-to food restaurant in philadelphia, so I figured it would be the same. No. Every time I go here, they forget something that I paid for. By the time I realized, I was at work and eating my food. I checked my receipt and I paid for it and it wasn't in the bag. I tried to call but no answer, per usual. This is ordinary for this Dunkin and I hope that they fix this soon because their food expo is terrible and can't organize the orders correctly. Thank you. read more

Dunkin' - Receipt - Donuts Near Me - Venice, Florida

Yummies and Abbeys we're both closed due to limited hours so I figured I'd give this Dunkin Doughnuts another try, even though my past experiences here was pretty much the same. The doughnuts here are terrible. It's was only 9am and I got 4 doughnuts. All 4 were dry and the one Angel cream filled one I got had about a tea spoon of cream inside of it. I never expect Dunkin to be as good as a gourmet doughnut bakery but come on guys! Race trac and Wawa has better doughnuts then you. Stop being so cheap and put some darn cream in your doughnuts, it's embarrassing. However your staff is always nice. read more

The food and drink was consistent with Dunkin' Donuts but the very very slow service leaves much to be desired. I was in line for 10 minutes before being served and only had 3 people in front of me. The gentleman who was already ordering a dozen donuts when I hopped in line was asked very annoyingly what donuts he wanted. It seemed like the girl at the cash didn't want to pack a dozen donuts. I have been to a lot of locations and I swear this employee had no clue where all the donut flavors were. Management: please don't put newbies in cash during the morning rush. People need their caffeine and sugar in the morning. I wasn't in a rush but I could not speak for the dozen people behind me when I left. read more

JUST LOVED WHAT I HAD HERE TODAY! I have visited many different DUNKIN locations, but it had been quite awhile since I was last at this particular eatery. Service by Bryson was efficient and friendly. I was in the mood for something sweet so I started with 2 "jelly-donut" MUNCHKINS (simply deeeeelicious!) Then I had an ENGLISH MUFFIN WITH HAM, CHEESE AND EGG, and I ate every single morsel of that too, very, very good! Would definitely recommend and return to this location. read more

The products and service are consistent. Bagels exceed expectation. I always go inside to the counter because I like to view menus (even though I know exactly what I'm going to order), and I like to see interaction. Well, that often means extra time because 'corporate' measures and records wait times at drive-thru (similar to Taco Bell). Accordingly, the staff is pressured to perform and customers at the counter take a back seat. Smart people don't come to Venice, FL to rush, so it's OK with me. read more

I have been to the Dunkin Donuts several times in Venice at the peak time of business, they are always short of staff, wouldn't a business like this know when they need to overstaff like Sat and Sun mornings or any week day mornings before work? I have also experienced the manager (I would say) she is the oldest one in there really speak horribly disrespectful to her employees. No wonder there is such a big turn over. tried the drive through a few times and she was even rude to me. I would tell the franchise owner to clean out the swamp and start all over. she treats her employees like that no wonder there is such a big turnover and she is going to lose the good ones. Also the appearance of the employees is much to be desired, Only had one young man tell me thank you and come back. read more

Three days in a row, a 4:15pm visit for Coffee and Donuts and I get consistently stale donuts all 3 days. How can a business justify serving stale food and charging full retail price for it??? The Coffee is always excellent, but my expectation is for a really fresh, heavily filled donut, maybe so good that I want to take a dozen home. Save the calories, DON'T BUY THE STALE DONUTS. By the way, there is hardly any filling in the donuts. . . . *****From a health department perspective, for 3 days in a row, 3 different team members picked up my coffee cup with their hands across the top of the cup, where I drink it from. That's totally unacceptable!!!***** **MANAGEMENT PLEASE TAKE TIME TO READ THIS REVIEW I'm a long time supporter of Dunkins and I've been in your store since you first opened it. Your Guests deserve FRESH donuts, please accommodate your regulars. read more

Stay away. At 9:00 am the clerk checked what bagels were available and I ordered a coffee and a bagel. I waited over 30 minutes. All the patrons were helped, there was no one left at the counter and I asked "Where is my bagel?" They said that they were out of bagels. "Do you want a donut?" I said "No, I'll have my money back." I stood there for 25 minutes while the clerk was fiddled with the register. She handed me back $ 1.07. I asked for my receipt and my coupon back. She said "NO". I left the place $ 4.00 poorer with no coffee and no bagel. read more

Let me start off saying I never ever write reviews on businesses. But what happened today I have to address. So I've been getting Dunkin close to 3xs a week for the last 5 years. I get the same coffee every single time. Same one!!! This Dunkin is hit or miss and that's not even the problem! I don't expect different people to make my coffee exactly the same every time. The main problem is the customer service. Even when you pull up to the window they are just so lifeless. Every employee is just so unfriendly. But I still continued to go to this Dunkin because it was around the corner from my house. Well I finally spoke up today because my coffee has been being made totally wrong to the point where it looks like it had been watered down and the color was totally off every single time. It's been the last 6 visits. I let them know very politely that my daughters drink didn't have the caramel drizzle on top and my coffee has been wrong for the last 6 visits. I also let them know that nobody ever answers the phone when I try to call. I was very polite, frustrated but still polite. They never offered to fix it and after I said I don't think I'm gonna be coming back here anymore the guy at the window said "byeeeeee" totally rude. Where's the customer service? I mean even if I didn't have a problem they still don't have customer service. It's like they don't give a shit about the quality of their drinks and they definitely don't give a shit about customer service. The phone just rings and rings and rings so I decided to go inside after he said bye in a rude tone and I could hear them talking crap about me behind the counter while other customers were inside! How unprofessional. So I reiterated my issues at the counter inside and they were extremely rude, every last one of them and there was about five or six of them working. All of them were being totally rude and disrespectful. I couldn't believe other adult employees working with the public felt the need to be that disrespectful instead of just saying "I'm sorry, let me fix that" or anything besides what they were saying. ALL OF THEM. If I was on the other side of that counter I would've told my fellow employees that that's not a professional way to act nor is it customer service. It's just mind blowing that every last one of them acted the same way. Like immature children ganging up. There was another guy waiting at the other counter & he started yelling cause he had been waiting there for a while and no one was helping him. I'm done with this location. Now since I know the type of people that run this location it makes sense to me. Yesterday when I came there was a lady at the drive-through window and she had the sniffles and I watched her wipe her nose with her wrist. Ironically enough, today the guy at the window also had the sniffles and he kept sucking the snot back up his nose. It was absolutely disgusting. I use my hand sanitizer immediately after getting my drinks which I didn't even want to touch. Guess that's just the icing on the cake. Unprofessional, unfriendly and unsanitary. Save the time & energy. Don't go to this one. read more

This place is a complete joke. I got a hot chocolate. When I went to sip it it didn't even taste like chocolate. It tasted like mildew mold. I was already home so I called this establishment. The person who answered the phone not only thought it was hilarious that nobody checked the machine to make sure it was producing quality product but laughed and said come back and get another. Yeah, no thanks. Glad it was hilarious that you are serving disgusting moldy hot chocolate to people. seriously when was the last time a cleaning as in flushed out the lines on this machine was even done? read more

My favorite place to be! When I need a good pick me up, especially on Wednesday's, I head for the only special place I know!

Very poor. They didn't get any of our orders right (there was 7 of us), they were out of every bagel except 1 at 10 in the morning, the service was slow, there was barely anyone working there, and the food itself was mediocre. The bagels we did get were not toasted and the hasbrowns tasted weird. Would not recommend. read more

Waited 45 minutes for 4 food items. Manager shocked i was upset! Poor management, poor conflict resolution, poor customer service. Didn't get food because I wasn't waiting another 20 minutes and due to poor, argumentative, unhelpful attitude of manager. read more

My wife said when pulling into DD nothing could go wrong here!!! Famous last words. Stale coffee roll and plan to spend the day waiting for the order. Once my wife's ice coffee with cream finally showed up the milk was spoiled. So while waiting again the managers most important job was taking care of another DD's personal order. So if you have a day to waste and want stale donuts and spoiled coffee make sure to stop here. read more

Stopped in today at 4pm to get a dozen donuts and a large dunkaccino. The guy was very nice and the drink was great.....but they had less than 4 flavors of donuts. If you did not want a jelly,cake or powder donut you were out of luck. Feel like all the donuts that were left were made 12 hours earlier and no more were being made for another 12 hours. read more

I'm a "lifer" when it comes to DD coffee and I've been able to v visit them all across the US. But this is the very first time I've ever been to a Dunkin' Donuts where they do not offer the"refill option" for your coffee! They sell the Dunkin' Donuts coffee mug,but to fill it with coffee they charge you full price, There's no such thing! I've talked before to regional supervisors for the franchises and there is the option for a refill price, but it seems that the owners of this Dunkin' Donuts choose to put the penny before the customer. I think I'm going to have to travel the extra distance and go to a different Dunkin' Donuts and see if they do the same thing and if they do offer of the refill price. If they do, I'll pay the extra fuel to go to that place because that owner is an honest owner. read more

Food is always good. Service is starting to disappoint. Forgotten hash browns that are paid for, no greets or hellos. More worried about socializing with the rest of the work crew standing by the open window as I wait 2 minutes to pay for my meal. read more

Not one to usually write reviews but I've had such awful experience at this Dunkin' every single morning for the last three months of me living here. The morning staff is so rude and unprofessional. My coffee is consistently made wrong and most days I'll drink it anyway. This morning they made a hazelnut coffee instead of Carmel/french vanilla. I asked them to remake it and surely she did and didn't put in the turbo that I paid for. I drink a coffee that costs 4.36 every single day I don't think it's asking much for it to be made right. So instead of arguing with her I left and now I have a coffee with five pumps of sweetness I watched her angrily pump in and no turbo, safe to say I won't be drinking it and wasted my money. Looks like I'll be driving to another location. Evening staff is ALWAYS great and 100% more professional and kind. Think it's time fo reevaluate whose working in the morning as getting your coffee in the morning should be an enjoyable experience not one that sets the tone for a negative day. read more

I have been a DD customer for years. This is by far the worst location i have ever been too including ones in bigger cities like Tampa. The employees are barely awake & are often surely, especially the lady that takes my money at the drive thru window. Every time i see her, i cringe. She is unfriendly & will barely speak to me as she takes my hard earned money. This morning i had a coupon that she would not honor because it was only for Ft. Myers or Naples, but she was kind enough to tell me "oh englewood will take this". Englewood is not on my drive to work. However with that attitude, i will find a way to visit that location instead of this one. read more

I really love Dunkin for the convenience of breakfast food and beverages when I'm on the go- and my favorite is the bacon egg and cheese on croissant with hash browns on the side, which I got from this location yesterday in the drive thru. Upon driving away and taking a bite, I noticed not too far from where I took that bite there was a hair stuck to the cheese. It didn't quite look like a human hair possibly an animal but I'm not sure. I went back, asked for a manager which there seemed to be none there and they gave me a new one but I'm still upset that would even happen. I've had pretty bad service at this one before so will not be coming back read more

I usually go to the Dunkin on Clark Road and enjoy getting the unsweetened hazelnut coffee with cream. I've been to this location twice and both times the coffee tasted like lead LOL. My wife gets her coffee black and hers seems to be OK. It must be the cream because the coffee tastes completely different than the one on Clark Road. Please check your unsweet hazelnut with cream taste !! read more

Me and my family go through this dunkin twice a day getting our coffees. I've never had a problem with my coffee and I kinda have a difficult order, it's a little busy in the mornings but usually coffee places are. Nice people and they remember my order! read more

My wife and I get breakfast from this DD frequently. Once or twice a week. We get breakfast sandwiches and sometimes a donut or a muffin. So if I frequent this business why only 2 stars? Easy enough to answer. This is a drive through that is like a casino. Its a gamble that what you order will either A- be what you get, or B- Be presented in a condition that is appetizing or makes you want to eat it. There is also the fun 3rd option which is they charge you for things and never give them to you. We have tried complaining to the management only to be told to turn around, bring the food and receipts back to the store and they make it right. I use a drive through and live 15-20 minutes away. It is not worth the hour of my life I would need to spend to make the round trip and deal with the in store people. It should just be right when it is given, every time! So why don't I check the bags before leaving???? OH Brother... I do check. But you can't tell from looking in the bag if the sandwich you are going to unwrap at home so it stays hot looks like it has been stepped on, or is missing the egg, or the cheese or something. You can't tell without unwrapping everything if for some reason they have put a breakfast sandwich on a cinnamon raison bagel instead of a plain one. It can be hard to tell upon initial glance as well if the muffins in the bag are in fact the same type you ordered. And only by checking the receipt everytime now have I prevented myself from getting robbed by this store. That having been said..... The staff is friendly, the food, when it is correct (50% of the time) is wonderful. The donuts are always the best and the prices are good. With some training and some oversight this could be a great store but I think they are content to take my money and be sloppy and disrespectful. Because yes it is disrespectful to me as the customer to not get what I pay for. read more

Love Dunkin donuts!!!! Only complaint is that their debt/credit card machine and gift card machine never seem to be working so when we walked in we were told cash only. If you're expecting cash only that's one thing but if you're anticipating using your debt card it's annoying. read more

Dunkin Donuts has amazing coffee!! As usual . If I have any complaint I wish the service was a little faster at this location.

I could never complain about the quality of Dunkin'! Was on vacation and went to this location everyday. I have to admit, one of the employees got a little cranky with me once because I gave him a complicated order. I didn't appreciate the fact that he showed frustration in front of customers. I am always very polite and in return, should get a smile...not a rolling of the eyes! Anyway, no big deal... read more

First time in and last. Service is terrible and value is poor. Overpriced and lacking in quantity right down to the coffee.

I don't usually complain but, the last 2 mornings I was late for work going through this drive up window. On the third morning I decided to walk in and order, it was very busy, the gentleman in front of me tasted his ordered hot chocolate and realized it was coffee. He received his corrected order and I was given the coffee that he had just tasted! Please educate your employees. Thank you. read more

Just had a very bad visit. Used my DDPerks on my app for the $1.99 Colatta (With Perks). The price rang up as normal at $2.49. When I asked about it the manager Janet said it only works if you have a physical card that she can swipe. What?? All smart businesses now have apps and none would allow this type of process. In addition, I showed how I did this just a week earlier - with my app - and it worked! It's not about the 50 cents - it's the principal.... read more

I frequent this location. Not so much anymore but I was coming here mostly every morning. There was the same young girl working the window who was great, knew my order and it was correct every time. I don't know if they have hired just a completely new staff because I haven't had a good experience there in over two months. I was never rude or gave a complicated order and the same young girl (a different one then previously) who was at the window gave me attitude every time. She was apparently telling other employees things because I would get multiple people sticking their heads out of the drive through window to look at me. Seriously?? I couldn't drive off once with a correct order, it was small things such as I would order a medium coolatta with whip cream and receive a small with none. So of course I would say something, my receipt would clearly say medium and whip cream. Can these ladies not read??? Then they would make me feel like the bad guy because they messed up my order and I wanted it corrected. Never again. Drive up the road to Starbucks I know its a little pricey but they have wonderful customer service and you don't have to gamble with what your going to get that day or to fight to correct your order. read more