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    Dunkin'

    1.8 (20 reviews)
    InexpensiveCoffee & Tea, Donuts
    Open 5:00 am - 8:00 pm
    Updated 2 months ago

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    This place is terrible! They made my coffee wrong, I went back and they REFUSED to remake it for me!!!! I got a latte. They gave me iced milk and caramel. Not to mention the lady with rotten teeth talked to me like I had 10 heads was absolutely rude!!! I would avoid this place at all costs.

    Sorry drink it to quick...and pictures before you drink something is to mainstream aha

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    6 months ago

    7 tables but none available! One person (Spanish speaking) at each table with no coffee!! I stop for a coffee and a bagel but no seat!!!

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    3 years ago

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    1 month ago

    horrible customer service rude yells and won't fix ur drink if they mess it up do not come here

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    1 year ago

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    4 years ago

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    7 years ago

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    8 years ago

    Helpful 1
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    10 years ago

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    6 years ago

    Helpful 1
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    8 years ago

    Helpful 2
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    9 years ago

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    12 years ago

    Helpful 4
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    12 years ago

    Helpful 2
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    8 years ago

    Helpful 1
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    7 years ago

    Every time I go there the mess up my order and makes me pay more then it is! It fucking sucks

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    11 years ago

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    11 years ago

    Very poor service. I've been going there every week for 2 years. No one can get the order correct. Very slow service.

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    9 years ago

    Rude staff. Terrible customer service experience reflects poorly on the Dunkin brand.

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    9 years ago

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    11 years ago

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    The Gingerbread Construction - Gingerbread cookie kits!!

    The Gingerbread Construction

    4.2(217 reviews)
    4.8 mi
    $

    Great friendly service and AMAZING creative muffins. They also have really cute themed things for…read moreEaster. They are busy but so worth it, I would recommend parking across the street.

    I have visited the Winchester store many times. Muffins are all very good. The issues isn't the…read moremuffins ... The staff there are always nasty and owner must not care. I mention every visit that they should put a name tag in front of each muffin to speed up the ordering... I must waste my time and more importantly their time answering my inquires... what is that one , what is that muffin ? Does that have raisins on it ? Nuts? Dog shit in it? or whatever ? Wtf Or why are out of certain muffins ? Any In the back on racks? Put a sign up displaying a simple check mark of available muffins? One visit the nasty one at Winchester told me they were out yet I saw the muffin on a rack not yet ready to put out front? So this was my first visit to this Wakefield location ... same issues and staff nasty here too but a bit better as more mature employee? I ordered 6 muffins and wanted 2 in a separate box as a gift to someone and the other 4 in a different box...she puts the two in a bag... A bag ruins the gift look, damages frosting in muffins... they will not put any less than muffins in a box? I'll pay for the dam extra box? Or maybe a smart owner would have a small 2 muffin box? Asked for Boston cream ... out of them .. same as last visit to Winchester location where they were out of many options... Maybe if popular statistically ... then you bake more of them based on POS sales data ? Maybe seasonality affects the daily production forecasts? Maybe offer July 4th red white blue muffins, Halloween frosting, Thanksgiving? Christmas ? Then generate greater sales, The owner should hire a better manager of both locations and stick a dam name tag in display case for each muffin, train all employees in hospitality and importance to retain repeat customers? Owner probably now just mailing it in or letting the off spring to take or already took over ? Maybe sell just sell it off to a interested owner looking to expand, or Improve offerings , add high end croissants, pastries, quality cookies ... coffee and better options? Whatever... 4 years telling every visit to just put a f'n name tag in front of each muffin-so I don't need to ask.. especially for gluten free, nut free allergies conscience people... how about an ingredients sign for each muffin ? I give up

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    Gingerbread humans

    Dunkin' - coffee - Updated May 2026

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