They have everything....great customer service. Been going there for 26 years. Highly recommended.read more

I wouldn't rate them below three stars, feels unconscionable, so that's where this lands for me…read more The main factor is pricing. Items here run noticeably higher compared to larger, non-mom-and-pop hardware stores, which makes it harder to shop here regularly. Keys were $7 each, and I accidentally grabbed a key ring I thought was $6, but it had been placed on the wrong hook and rang up as $13. A few areas of the store could use better organization and upkeep. Items were hung in the wrong place or can't easily tell pricing. I came in just to make keys and ended up spending $30. That said, the store staff were friendly and helpful, which I appreciated.

I love old school hardware stores where it's not too much space to cover. I thought the staff was…read morefriendly and knowledgeable. Yeah sometimes they get testy for a variety of reasons but I will accept it because they still know more than the people at the big box stores. I recommend Triangle Hardware!

Is there a better hardware store in Hermosa?? Nope! It looks small, but somehow they have…read moreeverything! I'm a huge fan! The customer service is top notch, they know their merchandise and were to find it! Triangle Hardware- Thank goodness we don't have to drive all the way to HD!

Came here with my daughter who needed parts to change drawer handles on a nightstand she…read morerefurbished. The employees were super helpful...I mean above and beyond. We were greeted upon entry, the store was clean, we were directed to the appropriate aisle, and once there, the next employee helped her find the correct sized washers needed and even put them on for her. I wish we'd taken all the drawers inside for him to install for her. I felt valued as a customer and would recommend this store to friends and family.

I am writing to complain about my experience at the Gardena 14000 Crenshaw Blvd location. My first…read morecomplaint is simply the young lady Rosemary( is the name on my Receipt) did not know how to measure properly. There was a gentleman at the register that was helping her round numbers off so I assumed they got it correct. I received the call and my screens were ready about a week later. I go to pick up my screens from Long Beach California, bring them home to my surprise. They do not fit. I immediately called the store and let them know that the screens were not fitting properly. When I get to the store I got the opportunity to speak with the manager, Miss Sabrina. She was very pleasant very apologetic and sincere. I also noticed on the rescreened that because of the way the screens go back into the window that the tabs were on the wrong side, Miss Sabrina wrote a note for the screens to have the tabs placed on the correct side. She also noticed my small window screen, which was a a new screen was thicker and taller compared to the original one. She lets me know that we'll make it a priority and will give you a call when they're ready. I believe I dropped them off on maybe Wednesday or Tuesday and I hadn't heard from anyone over the weekend. Here comes Monday. I just called to check on the screens to see what the progress was. I didn't get the associates name on the other end of the phone, but they did mention that the screens were ready. I had my mother pick up the screens because I was not feeling well. She brought the screens back to me I immediately knew that they were the same screens simply because the tabs were not placed on the correct side. The small screen did not fit back in the window again I get on the phone and complained again. Miss Sabrina says she's so sorry we're gonna go ahead and give you your money back. I had a question I wanted my screens re-screened and I wanted to know based off the originals. Would they be able to do it . the manager Lila stated we've done your screens two different times and we're gonna go ahead and give you back your money, no one looked at the size of the screens, the height of the screens to make sure they were the same. No one looked at the tabs to make sure the tabs were on the correct side of the screen. I am simply writing to let you know the service was poorly done. Unfortunately, I'm not sure the staff even respect the on-site management. For the rescreened department to receive instructions from the manager and blatantly disregard them. attached, you will find videos of the work that I received.

This store is not interested in customer service. They lack integerity. The clerk there named…read moremiguel, could care less about growing this store customer base. I will never grant my business to this store again.

Like another review says, why do I bother? I have tried getting different things here for the last…read more40 years. Always something needed and when ever I drive by I take a chance. Never made a purchase. The place is an absolute mess. Why does True Value allow this? Filthy, unorganized and out of stock. That is all a customer needs to know when entering the door. Just keep driving.............

Yelp review -- 0 star Title: Open on a holiday, but terrible…read morecustomer service and a threatening confrontation I stopped into South Bay Industrial Hardware today (Nov 11, 2025) because they were open on the holiday and I needed a can of Fix-A-Flat. The owner, John, completed the sale but the can I bought had a leak at the top of the hose -- something I've used before and never had an issue with. I explained that the tube looked tightly packed and might have been damaged in packaging, and asked to exchange it. Instead of listening, John stared at the can suspiciously and acted as if I was being dishonest. He reluctantly let me exchange it but warned that if the replacement didn't work I wouldn't receive a refund. He grew rude and condescending during the interaction, which was upsetting. After I left the register I said, while still in the store, "Thanks for not trusting me." He laughed. I regret that I used a bad word once I was outside. What followed was alarming: he came running out of the store and tried to grab the exchanged can out of my hands. He threatened to call the police and -- while I was recording from about nine feet away -- said into the phone, "she's right next to my face." At one point he would not state what he thought my ethnicity was, which felt explicitly hostile and discriminatory. I have video of the incident and plan to preserve it and report what happened. I'm sharing this to warn others about the poor, confrontational customer service and the intimidating behavior I experienced. I will not recommend this business based on how I was treated today.

Helpful employees at the store, ample inventory and good selection, parking lot and street parking…read moreavailable. Stopped by to get some putty, paint, small brush and spatula to fix a small messed up on a set wall

Very friendly staff, good deals, and they usually have everything I need when Home Depot falls…read moreshort. Ace is the place lol

Everyone here is always SO kind & helpful! Most recently,…read moreChris & Christina aka "little Chris & big Chris" were amazing!!! My mom is in town from AZ helping me organize, decorate, & build so we needed several random items (& a couple of trips to this store) & they made us feel beyond welcome, (& like friends) & helped with ideas as well as how to execute them, &&& they advised us both to become members (which we did). Can't recommend this place & their employees more!

I rented an 8-foot open bed truck from Home Depot for two hours to move a picnic table and chairs,…read moreand the experience was excellent. I booked the truck online with the Home Depot app that morning for a noon pickup, and everything was ready when I arrived at the rental area on the north side of the building. They even had some twine in the truck to tie it down. Even with the usual terrible traffic on the 405--if it wasn't bad, that would be the news of the day!--I was able to complete the move in just two hours. The truck ran great, was clean, reliable, and had no mechanical issues at all. Everything fit in a single trip, which made the move quick and easy. I topped it off with $15 worth of gas before returning it and even cleaned the windows. Overall, the rental process was simple, convenient, and hassle-free. I'd definitely use Home Depot truck rental again.

Big thank you to Lidia in Customer Service who in all of my years shopping at Home Depot, I have…read morenever had an employee do so much to try to help resolve a extremely frustrating and disappointing experience with the delivery of a outdoor furniture patio set. Yes the delivery issues were with an outside vender but the patio set was ordered online from Home Depot and after numerous calls directly to the vender who would do nothing to help remedy the situation, I went to the store and spoke with Lidia in Customer Service. I had a party planned for this weekend and the delivery came in 3 separate deliveries and were delayed numerous times causing me to have to hire someone to drag the heavy boxes inside each time and missed my arranged time with my assembly man. Lidia came to the rescue and arranged to pick up the boxes when they were finally delivered and have then assembled and returned to me in less than 48 hours. Her communication skills and customer service skills are excellent . She kept in constant contact with me and updated me so that I knew she would delivery on her promise. Having managed Customer Service departments throughout my entire career, I would have hired Lidia in a heartbeat. Bravo!

Amazing service and care for their customers! Needed to get a sedan up on stands. Happened upon a 3…read moreday sale. I thought I came up on an amazing deal on a 3-ton racing jack. When informed that I was mistaken on a sticker markdown, I switched over to a different option and kept it moving. I forgot a 90 degree chuck and while I was grabbing that, the same cashier I was working with took it on herself to discuss with her manager and informed me they would honor the confusing sales price sticker that was admittedly hard to notice and seemingly on a related product. Confused at why they were going out of their way to help me I was reassured they wanted me to leave satisfied. Well they got me. I'll be shopping here exclusively for any tool going forward. Thank you for honoring customer service and going out of your way to make sure I was taken care of.

My husband and I visited this location on Sunday, 7/5/26. Just want to give credit where credit is…read moredue. Carlos assisted us and was AWESOME! Thank you Carlos for your help and PATIENCE...you are a picture of what excellent customer service should be. Keep up the good work.