Not only did they come to the rescue when my fridge broke down but also when my washer stop…read morefunctioning properly. I can go on of all the positive experiences I been through with them but trust that their quality of work and customer service is 100 percent. I also love that Myrna did follow ups after the repairs were completed. So overall the quality of service you'll get will be top notch. Thanks to everyone on the team for the great job. Definitely my first choice for appliance repairs.

Terrible service! Texted here to explain what my problem was to only be berated! This dude is weird…read moreand condescending! Beware using him!

all around great service and product 86 more…read morecharacters.#############################################

Super friendly and sell good used appliances. I bought a refrigerator 15 years ago to use at work…read moreand was still working when I retired but times have changed and prices are up. It's better to go to Lowe's and buy a new one after searching and searching used appliance stores just to put in my garage. You will pay about $200.00 more for a new one compared to used

Poor communication…read more Told us they ordered a part for our fridge that was on back order for 10-20 days but would inform us if part came back sooner. It's been over a month so called back to check status of the part. Now they are trying to gaslight us and say they never received authorization to order the part so they never did, even though they clearly left a voicemail saying that they had already ordered the part. Good thing iPhone transcribes all voicemails. Unless you want to wait and wait for good, honest service. I'd highly recommend you go elsewhere.

Updated Review: Still great. We have used Haus for our home and a rental property for a variety of…read moreappliances and these guys always come through. Tony and Andrew are great techs that are very knowledgeable and professional. Silvia, Illiana and Michelle at the office are all very helpful (yes, i know everyone by name at this point because we call them for everything) I initially thought they were mainly an appliance repair company but they also sell appliances and are very competitive. We feel fortunate to have found this company (oddly initially sent out by our home warranty company which is 50/50 on techs. When you use a company outside home warranty, that really says something. They are that good!

Quick service Quality technician (Ivan) who went out of his…read moreway to help me! Not one to rip you off, which I have endured before!

I highly recommend this company! After having a terrible experience with another appliance repair…read morecompany that did a poor job and then ghosted me, I was hesitant to trust someone else with my refrigerator. From the beginning, they were professional, honest, and straightforward about what actually needed to be done. They took the time to explain everything and did an excellent job getting my fridge back up and running. I really appreciated their transparency and quality of work. It's refreshing to find a company that stands behind its service. I would absolutely use them again!

These guys know appliances and are fair. I called them for help with our washing machine. They came…read morewhen they said they would, did a thorough assessment and then surprised me my telling me honestly that our machine was not worth fixing. Instead of giving me a big repair bill, Jeff told me that we shouldn't bother. He also volunteered several tips to keep our new machine running smoothly. I appreciate you, Professor. Next time we need help with an appliance, we know whom to call.

These guys are top notch!…read more Honest, fast, hard-working, and above all quality! I've been utilizing their services for last year or so and I'm very happy!

Just purchased a new refrigerator from South Bay Appliance. Vincent was the sales rep. Stand up…read moreguy, very knowledgeable and accommodating. Price was more than fair. Three days later, delivery crew removed the old built-in and put in the new one. Owner Dave even accompanied the work crew and did some heavy lifting. In-and-out in 90 minutes. South Bay Appliance (formerly Spears Appliances, same owner) has been my go-to for decades and the quality of their products and level of service remain top notch.

As bad as it gets. We were "assisted" by Randy, also as bad as it gets. READ YOUR INVOICE that they…read morehave you sign before accepting the $2385 of dollars purchase. It says all sales are final. It means even if the appliances do not work. At All! We bought a range, fridge, and microwave. The microwave has not worked since we brought it home. Plug it in, and it doesn't respond to any button selected. Assuming they stand behind it, I called Randy. After a condescending speech about how to use a microwave, I said I've been using one for fifty years. He said verbatim, "they don't make them like they used to". It was less than a week after purchasing. I found a better one at Costco for about the same price. I recommend anywhere but here.

What an amazing experience! Issue: Kenmore Coldspot refrigerator was not cooling (on refrigerator…read moreside), however, food on freezer side had ice/frost on food. I did some maintenance things from YouTube but did not issue was not resolved. I did a search on Yelp for refrigerator repair technician and Fast Seven Appliance Repair responded that they were able to come out to diagnose the issue. Sam was awesome! He diagnosed the issue and resolved the issue on 1st visit! Grateful Fast Seven Appliance Repair had an available technician that was dispatched Friday before Labor Day weekend (9/4/26). Normally, I would obtain due diligence to get a few estimates and make a decision. However, because of Sam's expertise to diagnose the issue on the spot, I did not need to go any further! Definitely going to call Fast Seven Appliance Repair for future appliance repairs! Thank you Sam and Fast Seven Appliance Repair!! You folks re-defined GREAT customer service!! Thank you... Thank you.. Thank you!!! :)

I ended up not needing service because my washing machine diagnostics came back terminal and I will…read moreneed a new unit. However, the communication, speed of response and same day availability was above and beyond. I sent out a blast on Yelp looking for washing machine repair and Fast Seven replied literally immediately with same day availability. They were able to send out a tech today to check out the unit for free. In this economy, every service adds some kind of additional grift and I really appreciate the free diagnostic. Tony was very communicative with ETA and very honest with his diagnosis and pricing. I didn't end up getting my washing machine serviced, but I would highly recommend Fast Seven for speed, communication and transparency alone! Will definitely return with future appliance woes.

I NEVER leave reviews but I just had to! I reached out to…read morethis place due to having some appliance issues in my home, and I have to say that they were amazing to work with!! Off the bat from the second Kylee answered the phone. She was beyond helpful, kind, and really knew her stuff!! She got me an appointment and timeslot exactly for the time that I needed, and everything went so smoothly. Couldn't recommend this place enough, and they really gotta give that girl Kylee extra praise because she is a phenomenal Employee and made my interaction so effortless!

Initial contact is very timely. Appreciate that. They were able to get out to the location for a…read morecheck on a refrigerator not cooling pretty quickly. They were upfront about the price, and provided 2hr window. Communication was good until it was not. There was some over promising and under delivering. I found myself feeling a bit like a pest because I was not being given updates as promised throughout the process Ultimately I found out 4 business days after the initial consultation what exactly was wrong. There was also some miscommunication between the office and tech about payment. I had them go to a location I was not physically at. Ultimately it was repaired satisfactorily but not without some frustration. I'd give a 3.5 star but can't give 1/2 on here.

I purchased a Black Whirlpool Side by Side Fridge on May 16, 2022 and immediately had issues after…read moreinstallation. The people who delivered the fridge stated the water line couldn't get hooked up so I hired someone to hook it up to the fridge. After it was hooked up, we found out the panel for ice and water didn't work. We had Hugo come out to fix it. Afterwards, we found out the fridge wasn't cold enough. Came out to add freon. It still wasn't cold enough so we asked for a different fridge. After we got the second fridge (another Black Whirlpool), it still wasn't cold enough. Added freon. Still became warm again. I have wasted so much food (all tossed due to the warm temperature), time, and energy from calling & being ignored by the shop. The fridges here are poor quality. I'm not sure if they pick these out of the landfill and resell them but it sure seems that way.

I used to have an appliance repair guy but he moved to Texas. Our dryer which is 16 years old…read morestarted to display an error message. E68. It was the motherboard. There were some issues in the part arriving. Once the part arrived they called me and scheduled the repair a day later. The technician was very thorough. He inspected ans cleaned other parts of the dryer which I was impressed because he could have told me if I needed to repair/replace snd by cleaning out the dryer and all the lint hopefully I'll get another 16 years out of it! :)

Nick and Yuri were very responsive and their pricing for fixing my leaking dishwasher was fair…read more Yuri was polite and friendly, and while the repair ended up needing multiple trips (NOT their fault -- the odd parts had to be ordered and shipped), they still got it done quickly. I really appreciated that Yuri took the time to show me videos of the parts that weren't working, both before and after the repair. I would recommend them to anyone seeking appliance repair and will call them again in the future for my own needs.

This is turning into a public service announcement. I have no idea what these people are thinking,…read morebut now it's getting creepy. After I updated my earlier review (please see below if you're interested) I got a phone message from Nick asking me to call them so they could talk to me ... about what? You've already caused a problem and I stated why what you did was problematic. That should have been the end of it. Nope. There have been multiple calls (without leaving a message) after leaving the second message and now someone has showed up at my house to talk? Way beyond appropriate. Ladies ... if you live alone or will be home alone DO NOT HIRE these people! There are multiple boundary issues in my experience with them and now I'm worried I'll need to call the police out to get them to leave me alone, all because they're not happy that I chose to post calling them out for poor communication. Here is my original (and updated) review: Scheduled me for an appointment, then cancelled on me 10 minutes before the window started. Really not helpful as I could maybe have found someone else in the intervening 2 1/2 hours. Updating this after receiving a voice message from Nick who wants me to remove my review because it doesn't have anything to do with their work performance. Sorry, not going to do that. I've decided to update because the message that was left is indicative of very poor customer service/relations. First, according to Nick it's not their fault they had to cancel because they are very busy on Sundays. I don't have an issue with the cancellation but with how it was handled. And if you're so busy Sundays, then why not have your representative/phone service/AI Bot tell me that? The business chose to allow the appointment to be booked with no warning up front that it might be cancelled. 5 of the other 6 businesses I called flat out told me they had no openings. Your rep/service/bot could have done the same. Next, according to Nick it's not their fault they didn't cancel sooner because I didn't give a cell phone number so they couldn't text me. Seriously? Not everyone is glued to their cell phone and some of us live in areas where they don't work that well. Regardless of how this company performs once they get somewhere, communication is a big part of customer service. And poor communication is very relevant ... you need to be able to trust a company and it's people if they come into your home. I was displeased with being treated poorly regarding the last minute cancellation, but calling almost a week later to tell me why I should take down my review is a whole new level of irritation. Very glad they've shown their true colors so I don't make the mistake of possibly giving them a chance in the future. Updating to add a comment in reply to Stephan: Stephan, your words would carry more weight if they represented actual facts. Perhaps you just didn't bother to read what I wrote? I never said the cancellation was made during the appointment window and your time frame is flat wrong ... a call at 9:51am for a 10:00am appointment is about 10 minutes prior (as I stated on August 1) not 25 minutes before. Also, your statement about wanting to understand my concerns falls flat as I had already stated my reasons in the first update to the review on 8/1 ... but it appears that you never bothered to read it. You could have easily responded here instead of having someone make additional calls on 8/3 and 8/4 or showing up at my house on 8/7. Persistent? No, most people would say pushy at the least and highly inappropriate for the circumstances. And while you're welcome to run your business anyway you see fit, you need to understand that you were wrong multiple times in this episode, including attempting to subvert the platform by demanding that I remove the review in the first place. Saying you respect someone does not mean you do, and your actions have shown that you absolutely do not ... if you did, you'd have actually read my 8/1 update and responded here instead of continuing to harass me by phone or in person.