Easy and trustworthy, and I HIGHLY recommend! It's hard…read morebeing a female to trust repair shops, but I love that they sent pics with any recommendations on repairs! Made appt online few days ahead of time (incorrectly-because I'm NOT computer literate) and they still got me turned around in just a couple of hours.

TLDR: I really liked the people and the service. I recommend!…read more To start, I was able to make an appointment within a week of calling. They were very friendly and made sure to get all the details of my vehicle to ensure they would have the necessary parts and oil. I asked if there was somewhere I could sit and work while I waited and was told yes. I arrived a tad earlier than my appointment (like 15 minutes). Upon arrival there was only 1 parking spot available, luckily I drive a small car and could fit into the space. Unsure where I would've gone if that wasn't the case. They took my vehicle back right away and checked me in. I sat in the lounge area. They have a fridge with complimentary bottled water, a coffee machine, a couch and couple of chairs and a tv. There was a smaller more private space that was next to this area with a rocking chair and space for kids to play. Nothing fancy but the Wi-Fi worked great for my VPN. They also have pictures and info about each of the employees. This is a nice touch and helped me know who was helping me. I received a text when they completed service and it gave me a link. At the link was a picture of my car and then the report of everything. I mean everything. For the tires it gave me each tires pressure along with a picture of each tire's tread. Picture of the engine. Picture of the fluids and how it compares to what it should look like. A full report with visual confirmation of everything. Very much appreciated. At checkout they explained everything they did and saw. Also explained their comprehensive rewards program that I enrolled in. Fair pricing. Overall I felt respected and that they were fair. They care about customer service and taking care of the vehicle. I will definitely be back.

Excellent Service, Superior Staff and Good Value as Usual!…read moreWe first went to Roy Hendricks when we moved to the area in 2016 because they were top rated on Yelp, it was a better experience and value than anywhere else we have gone in multiple states, and this still holds true today! Since then, we have brought all our family cars to Hendrick's many times and have always been very satisfied with their friendly and knowledgeable staff, good value, and their speedy repairs (their turn around repair times, even for large jobs, put dealers to shame).

I've been taking my personal cars to Roy for over 20 years. He is as honest & knowledgeable as…read morethey come. His waiting area is clean and customer friendly. His staff is professional, courteous and family friendly. I have NEVER had a bad experience with Roy's shop. You can make an appointment, he also has a night drop service and you always get a call about what is needed and the cost. They are not the type of shop that will charge you for things you don't need. I've trusted him with my cars for 20+ years and he's never disappointed. Why go anywhere else??

Highly recommend. Employees were friendly, honest, knowledgeable and even though they were busy…read morethey took the time to explain things and discuss which options were available to me. I didn't feel pressured at all. Great customer service!

Great service! Tyler at the front desk and also the redhaired/fairhaired technician were very sweet…read moreto me and made sure my tire was replaced in about 20 minutes. I'll be returning to this location :)

This is one of those family-owned businesses we should be proud to support. Jim has always done…read moreright by me and gotten the job done. When one repair didn't stick, he did a different fix and only charged for the new materials. What really tipped me over to writing this review is how Ryland and Kyle helped me with a stuck sunroof lid. Kyla squeezed me in right before closing, and Ryland took care of it in 15 minutes. Brilliant! Thanks, guys!

It is refreshing to find and honest local business owner. I have never been steered wrong by Jim…read moreor his team. They may not be the fastest in town but I'll take honesty and pride in their work over fast!

Every time I come here someone tries to upsell me on something different. Every. Single. Time.read more

DO NOT COME HERE FOR A TIRE ROTATION. We took our SUV in…read moreyesterday for a simple tire rotation prior to our cross-country drive from VA to California. I am writing this review from the Buc-ee's in Sevierville, TN, where a good Samaritan notified us that our back left tire was wobbling severely and looked like it was about fall off. Every single lugnut on the back left tire was loose and could be turned by fingers alone. These morons failed to torque the lugnuts down. This could've been disastrous. The incompetence is frankly astounding. You literally had ONE JOB and you failed miserably.

I went there for a simple tire rotation on my Tesla (Firestone wouldn't touch it), but Brian showed…read moreme some DIY things that I could do to repair some body damage, he has years of experience with Teslas. Everyone there was very friendly and professional, I feel like they treated me the way they would treat their own families and friends. If you own a Tesla in particular, they will work on them no problem (most repair shops won't even look at them). Highly recommended, I will be going there from now on.

If you are not an avid customer to this location, you will not be served in any sort of timely…read moremanner at all. I went here to get 4 tires replaced, set up an appointment and everything. Although when I arrive early, its almost as if I never even scheduled anything. I mean, they showed me no signs of wrgency or anything, keep in mind im here in person waiting. They take 3 hours to replace 4 tires, all which I have had previously replaced and took a total of 1 hour. completely unacceptable just terrible customer service, guy just stands in there chats his ear off like everyone wants to listen to him

Highly recommend this location for their work ethics. I was invited in town to help w/ cars &…read morecoffee at Nitrocross, Richmond Raceway; Got a flat tire on my way back to DC it looked like a part was missing. Despite they were fully booked at the shop, DYLAN still went above and beyond and took care of me. He was the hero of the day and he deserves a promotion!

Arguably the worst mechanic on the planet- this shop did a horrific job on my daughters car, if you…read morewant your loved ones to feel safe don't get their cars worked on here- we went in for a state inspection and left with a bad shaking vibrating car, $500 on repairs that did nothing apparently and more issues than we had when we got there- and Scott is the rudest associate they employ and I'll never go here again, I'm contacting the corporate office for their horrific experience and lack of professionalism as well as their inability to fix cars in general- good luck, highly recommend driving about 5 minutes west to Roy Hendricks- they actually employ master techs and we all always get a good laugh there about how terrible fire stone is.

Asx is the best place for any motorcycle needs with the low prices along with quality service!! I…read morewrecked my new motorcycle about a year ago, and there was a lot of damage to the whole right side and thanks to the staff at ASX my bike was back to its original condition. David the owner and his staff are always professional and friendly and give me the quality service needed to get my bike on track! I also have used them for regular maintenance, oil changes, and getting parts at great prices.They also offer winter storage for your bike if you don't have a garage or shed, which I took advantage of, and was happy to have a easy start for the next riding season !Thank you ASX :)

I had my motorcycle worked on by asx. And the quote on the price was diffirent they said tire…read morechange was 60$ and the clutch cable change was 40. Total price was 130$ there was loose bolts . and the kept my bike over a week and the people were very rude I will never go back to asx.

Alloy Wheel Repair explained their process for repairing my wheel. I dropped off the wheel and they…read morecalled me in 90 minutes to let me know it was fixed. Looked good and price was as quoted. Much cheaper than a new or remanufactured wheel. Great job!

Needed a bent rim repaired. They took it in right away and had it done in an hour! Highly…read morerecommended.