So happy to find Automotive Excellence! Recently moved and needed new auto repair. Have used same…read morecompany for a very long time, so I was concerned to find a shop just as wonderful but I had such a positive experience! Had a "service needed" message on my car, and I had a lot of driving to do this week, so I needed to get back on the road asap. I reached out towards the end of the day, and they responded right away to squeeze me in the next morning. They provided fast but efficient service, and the staff are very nice and helpful. Excellent customer service and communication. Good pricing and care of my vehicle. Will return for future repairs or services!

The friendly neighborhood service shop that I always wished to have. They are respectful &…read moreprofessional. They are happy to talk me through whatever is going on, helping me to understand the situation & my options. They don't push; they don't upsell. And their rates are reasonable-definitely competitive with dealership service centers. Happy to have discovered Auto Excellence.

Yo, Joel is a great guy. He has worked on my air cooled VW's, for years. He always got me out the…read moredoor for about $400, which 18 years ago, was so fair. I still kept the 66 Ghia, yet, I'm not sure what to do with it? It is stylish yet a death-trap. Maybe I'll leave the patina paint alone & maybe one day, electrify it? It's light.

This amazing little shop performs to the T. Joel is a genuine nice guy who gives you estimates…read morebefore doing the job. My experience working along the team went very well; they accommodate getting the job done to my schedule and needs. I would highly recommend anyone to go here!! This amazing little shop performs to the T. Joel is a genuine nice guy who gives you estimates before doing the job. My experience working along the team went very well; they accommodate getting the job done to my schedule and needs. I would highly recommend anyone to go here!!

I purchased a pair of tires today at a great price compared to other tire shops in the area. The…read moreguys that worked there were really knowledgeable, respectful, and professional. They were able to hook me up with an appointment and service same day unlike the Santa Rosa location that wasn't able to make an appointment with me over the phone.

Had my car towed to shop as the light was on indicating that there was a problem with the…read morealternator and I was at work . I had booked an appointment for an oil change and thought it made sense to have it towed there. I was told that the battery needed replaced as well as the alternator. I was surprised that my bill was $2100.00 but not having experience in this kind of work paid it. In checking with several people in the business , all thought this was excessive. I had a problem a few days later with the oxygen sensor and took my car towed Bill and Jays in Petaluma . I was afraid of what my cost might be and since I am on a fixed income I had to shop around. Bill and Jays was very responsible and they were able to repair it the next day. I am sorry that I had to opt out of aaa repair but they aren't in my budget anymore.

Over the past 2 years, this is my go-to shop due to convenience, as it is very close to my…read moreworkplace. I've come here to do smog, oil changes, tire rotations, and other maintenance items. Based on small-talk with the mechanics, some of them work at multiple locations and they seem more like contractors? To be honest, I've had two slightly poor experiences, once with an employee who blew me off and another time when the work wasn't quite done properly. I'd dock half a star for that. However, each time the manager or owner, who I believe is named Glenn, was able to set me right. (Older gentleman with a beard). I feel like the price I pay for services is fair, and each time I come here the work has been done quickly and efficiently. Overall 4.5/5

Came for a standard oil change. The guys were friendly and told me the service would only be about…read more15 minutes. Easy to get in and out quickly.

I have been taking our two cars to Bowen's for many years now. We have been happy with their work…read more They always advise us when finding a problem but never pressure us on getting the additional work completed. My old vehicle had an oil leak on a gasket. It leaked even after the repair. Travis took the car back 3 times at no charge to fix the stubborn issue. We will continue to come here for all our auto repair needs. I find the prices are much better on most repairs than the dealership. Hopefully you will do tire repairs in the future! Thanks again. John

I see both rave reviews and terrible ones. Mine is bad, based on my bad experience…read more I am still sore about the incompetence and hundreds of dollars I lost when Bowens returned my car in worse condition than when I brought it in. It is clear how immature and unprofessional Travis is by his response to my honest Yelp review. In it he publicly calls me names that that I'm too polite to call him, while accusing me of trying to destroy his business.. Pretty low class in my opinion. He'll probably do it again. - Still angry in Marin.

Josh has been our to-go to guy in our family for our mechanical needs. Does a fast and wonderful…read morejob for good price. Hard to find an honest and reliable mechanic that does quality work nowadays. Lucky for us we found Josh. I highly recommend.

Honest, flexible, effective, not a creeper, provides options, responsive. He was recommended to me…read moreby a friend years ago, has taken excellent care of my Charger. Would recommend him unreservedly. Has never made me feel weird or silly, answers questions concisely, follows up when he says he will.

Brian was very helpful and accommodating. The customer service was excellent and I'm so glad I…read morefound this place to replace my dead battery.

Got a diagnostic and they said multiple things were busted. Went to a mechanic elsewhere and…read morerealized that ACE automotive blatantly lied to me after a $230 diagnostic fee and only 1 of the things were broken. Do not trust these people... what they said would be $2100 all together, I got it fixed elsewhere for $500 and better parts than what they offered me.

Had an oil change and tire rotation on my 23 Subaru Impreza. Quick turnaround time and reasonable…read morepricing. Engine bay looked nice and clean after they were done; no oil mess. They use good oil filters and good quality oil. You can walk over to the Costco complex nearby to pass the time. The guy in the office was very friendly and knowledgeable. Seemed like they were doing quite a few larger repairs on older cars: things like brakes and rotors; replacing worn suspension parts; repairing leaks, etc. Thankfully I don't need any of those repairs yet, but I will keep this shop in mind when the time comes for bigger repairs. One thing is that they don't do tire installation, I think because it's a smaller space.

VERY FRIENDLY AND WILLINGNESS TO GET THINGS DONE.! I needed a 19 point inspection done for not very…read morepopular ride share. When I called they informed that it could be done but they didn't have that specific form, they suggested to request one before coming but also offered to search for it on line for me. He was kind enough to accepted via email and was in n out very quickly And the price !! Yeah my top recommendation for them. Thanks