From start to finish my experience was enjoyable. Of course I wasn't happy to bring my car in on a…read morewrecker, but the guys at this dealership made it less painful by their professionalism. Thanks to Eric in service the vehicle was repaired right the first time and when they said it would be. I was happy with the repair, but ended up trading it in anyway. The purchasing process went very well with the help of my salesman Joe. There w's never any pressure to buy, and that goes a long way. I will definitely purchase my next car from this dealership.

Fair warning to all Alfa Romeo owners, I do not recommend you bring your vehicle here. They have…read moredemonstrated severe incompetence and negligence when repairing and servicing my vehicle. I was locked out of my vehicle after using my own diagnostic software, not realizing it had a bug when diagnosing a throttle body code. Because my vehicle was in a "no crank" state, I was forced to take it to a dealer to unlock it since it required a certain level of professional software. Since it was already at the dealer for this, I had them fix the original issue, which was the throttle body. They charged me a total of ~$1900 to unlock the software, "diagnose" the issue that I already told them about, and replace the $122 part. So the labor was exponentially high, but I ate it. Well, after driving the vehicle home, which drove fairly rough, I opened the hood to see that the High Temp (engine) coolant reservoir was significantly overfilled and the Low Temp (intercooler) reservoir was underfilled. Further, I used a borescope to inspect the throttle body. The part was new, but the throttle body was not torqued down properly and the air pipe to the throttle body was not properly seated or tightened down either. There was also a new dent on the passenger side door. The screw covers for the engine cover were missing and one of the bolts was left stripped and halfway out. Brandon Garcia is the service advisor that I worked with. I reported these problems and sent over the evidence. They agreed to replace the engine cover and refund $300, but neglected any responsibility for the dent. So then, they still made $1600 on improper service that I had to correct myself. They took partial accountability for the issues, but repeatedly tried to gaslight me that it was normal, parts were already missing, or the dent was already there. I was able to objectively counter most of those claims, but the dent is harder to prove. However, the tow company states there was no pre-existing damage and the dealership has no images or documentation denoting pre-existing damage. Imagine someone who doesn't understand cars is in this situation, or maybe someone more vulnerable. Just imagine how this dealership is going to take advantage of them. Is this someone you want to trust? I wouldn't. Brandon Garcia and Ed Morse have done the bare minimum in taking only partial responsibility for damages and negligence. It's unfortunate that such unprofessional and untrustworthy organizations and people exist.

0 STARS IF I COULD. Shady as hell. Bad business. Sold me a…read morecar just for me to get an hour down the road and check engine light immediately turns on. Called them they tried to tell me that "cars do that sometimes when they have been sitting for a while" to "bring it back and we'll turn off the light" well I took it to another mechanic and they told me the car has engine failure and that the car needs a whole new engine. I could not afford to do that or even to get a new car so I figured I'd just have to drive it till it stops driving. Well 6 months later it officially is toast. Car wont start. FAILED engine. Mind you they charged me $4000 down payment and wanted $9000 total. 300 a month. ALLIANCE AUTO YOUR KARMA WILL COME AND BITE YOU IN THE ASS.

I am so pleased. I worked with Ricardo he was so detailed and knowledgeable. I recommend this place…read moreto everyone I know.

I had high hopes for this place... mainly because of the awesome reviews and in depth research we…read moredid before bringing the vehicle in for service. I brought my C300 in for service, upon picking the vehicle up I noticed the right, front passenger side wheel and tire was not in the same condition as when I dropped it off. After several attempts to have the wheel and tire repaired due to their negligence during the after service test drive (that we didn't opt for or was told it would be driven), unfortunately Trevor refused to make this right. Additionally, I asked to see the before pictures and video that was mentioned on the phone, but was told there wasn't any. Any time a car goes in for service, a detailed report is completed by the technician, but I was told they do not do this. That's a bit concerning to me. Needless to say, be careful getting your car serviced here.

I really recommend this place !!! They were quick to get me in and I did not feel at all like the…read moreprices were bad !!!

Nikki was such a great sales woman there she helped me with my car even the things I didn't know…read morethere. She always gave extra questions and helped out even when I was not at the building even when I was from a far distance, she had the opportunity to come help me and show me around the vehicle to see what I need to work on 10 out of 10

Pleasurable experience each time here. I have dealt with Dave Jarrell each visit. He is nice and…read moreexplains everything. He isn't pushy for extra services, he suggests things but doesn't go over the top. Had some recalls taken care of this time and my alignment felt off after they just serviced it a few weeks ago. Asked about it when I took it back in and they fixed it no questions and no issue. 5 stars. The techs are thorough and I love getting the videos where they explain everything. The dealership is clean and the lounge is nice. Free coffee water etc. The only thing is the 3rd party windshield repair people will hustle you each time you go.

DECEPTIVE PRACTICES! Apple CarPlay is not supported…read morewirelessly on Nissan Rogue 2026. This is a known issue as documented on the internet but was intentionally skipped over by employee, indicating that he "preferred" wired connectivity for answering calls privately on phone vs wirelessly (audible) via CarPlay. Also, I was also told that MY bank did not want to finance my loan, even though I have an excellent credit score/rating. The dealership indicated that BofA was lowest interest rate. When I got home, I spoke to my bank and was offered a loan a full TWO percentage points lower than what the dealer offered. (GOOGLE: "Do dealerships make money based on where your loan is financed"? ANSWER: Yes, dealerships make significant profits based on where you finance your car loan. The finance department is often a dealer's most lucrative profit center. They make money by marking up your interest rate or by receiving flat-fee commissions from lenders). Would NOT recommend this dealership!!!

They didn't ship my part and didn't return communications. I wish I could give a zero.read more

Aidan was an amazing car salesman made sure my buying experience was fantastic. I highly…read morerecommended asking for him when visiting. highly recommend used car lot and financing.

what ever you do, DO NOT take your vehicle here for ANY repairs out of warranty or buy parts here,…read moreThey will quote you ridiculous prices for parts & labor that are more than double of what you can get same part for from Honda online dealer. $5300 to replace bad civic 1.5 Turbo? No thx, $400 for spark plugs which is 10min job? No thx. They also Lied to me saying my Evap core was leaking and wanted $3.000 to replace, I said no, just do the free compressor seal and condenser from recall and AC still works great several months later, Evap was not leaking! What a bunch of Crooks. Also needed to pickup a head gasket To fix myself, wouldn't even dare to get a quote for that, they wanted $575 for a kit that is $250 from Honda online parts. Never going back here.

Isaiah Clark was magnificent as my sales guy. I came in for service on my 09 Challenger. Helped…read moregetting me in a Dodge Charger Daytona. Helped getting my trade empty of my outdated electronics out. Ruben Ordonez of finance was fantastic knowledgeable and funny. He has a painting in his office of a rooster smoking a cigar. Now THAT'S Tampa.

My Jeep has been at their shop for two months. The parts have been there for three weeks. They have…read moreyet to install anything. They keep giving my false promises as to when she will be done. I have to call them and then wait on hold for 20+ minutes to even speak to anyone. Customer service sucks. Was promised a loaner, but alas, I haven't gotten one. Another broken promise.