do your homework before you buy here, I knew i needed a second used vehicle and have had many jeeps…read moreand i am able to work on them..the jeep i bought and paid for the license plate for some reason could not get online to get plate registered so came home with so a temp permit was added Will said he would send it later...30 days later i still have no plate to drive with..i did receive a text with a picture of the plate and paperwork not a professional way to do business but thats their way i guess. on the trip home a check engine light came on so codes may have been cleared i am sure,,so now need EGR valve...jeep is still gonna be good just got to fix stuff instead of driving the thing

WOW! What a great experience!…read more We told Tyler what our budget was and he pointed out two Jeeps. They just give you the keys and let you take off. But don't forget to grab your phone. Neither of us had a phone with us and we got lost. No bogus fees. Since it was a Saturday AM, we paid a down payment on CC and took the Jeep home. They let us make a list of things to fix - which they did the following week. There was a "glitch" in our paperwork regarding the title. They cut a check without hesitation to correct it. We've been having a blast in our 1st Jeep!!! Duck Duck Jeep!!!!

Fair warning to all Alfa Romeo owners, I do not recommend you bring your vehicle here. They have…read moredemonstrated severe incompetence and negligence when repairing and servicing my vehicle. I was locked out of my vehicle after using my own diagnostic software, not realizing it had a bug when diagnosing a throttle body code. Because my vehicle was in a "no crank" state, I was forced to take it to a dealer to unlock it since it required a certain level of professional software. Since it was already at the dealer for this, I had them fix the original issue, which was the throttle body. They charged me a total of ~$1900 to unlock the software, "diagnose" the issue that I already told them about, and replace the $122 part. So the labor was exponentially high, but I ate it. Well, after driving the vehicle home, which drove fairly rough, I opened the hood to see that the High Temp (engine) coolant reservoir was significantly overfilled and the Low Temp (intercooler) reservoir was underfilled. Further, I used a borescope to inspect the throttle body. The part was new, but the throttle body was not torqued down properly and the air pipe to the throttle body was not properly seated or tightened down either. There was also a new dent on the passenger side door. The screw covers for the engine cover were missing and one of the bolts was left stripped and halfway out. Brandon Garcia is the service advisor that I worked with. I reported these problems and sent over the evidence. They agreed to replace the engine cover and refund $300, but neglected any responsibility for the dent. So then, they still made $1600 on improper service that I had to correct myself. They took partial accountability for the issues, but repeatedly tried to gaslight me that it was normal, parts were already missing, or the dent was already there. I was able to objectively counter most of those claims, but the dent is harder to prove. However, the tow company states there was no pre-existing damage and the dealership has no images or documentation denoting pre-existing damage. Imagine someone who doesn't understand cars is in this situation, or maybe someone more vulnerable. Just imagine how this dealership is going to take advantage of them. Is this someone you want to trust? I wouldn't. Brandon Garcia and Ed Morse have done the bare minimum in taking only partial responsibility for damages and negligence. It's unfortunate that such unprofessional and untrustworthy organizations and people exist.

Called in last minute on an advertised deal...Just incredible. Hopefully they honor it and we are…read moreout the door. Joe and Dan have been great to work with and would recommend. Unfortunately, management is saying it's a typo and won't honor, I say bait and switch and typical Dealership bullshit....Ed Morse Cadillac once had a good reputation of taking care of the Customer.....They certainly didn't this time and won't be giving them my business....Beware.

0 STARS IF I COULD. Shady as hell. Bad business. Sold me a…read morecar just for me to get an hour down the road and check engine light immediately turns on. Called them they tried to tell me that "cars do that sometimes when they have been sitting for a while" to "bring it back and we'll turn off the light" well I took it to another mechanic and they told me the car has engine failure and that the car needs a whole new engine. I could not afford to do that or even to get a new car so I figured I'd just have to drive it till it stops driving. Well 6 months later it officially is toast. Car wont start. FAILED engine. Mind you they charged me $4000 down payment and wanted $9000 total. 300 a month. ALLIANCE AUTO YOUR KARMA WILL COME AND BITE YOU IN THE ASS.

I am so pleased. I worked with Ricardo he was so detailed and knowledgeable. I recommend this place…read moreto everyone I know.

I had high hopes for this place... mainly because of the awesome reviews and in depth research we…read moredid before bringing the vehicle in for service. I brought my C300 in for service, upon picking the vehicle up I noticed the right, front passenger side wheel and tire was not in the same condition as when I dropped it off. After several attempts to have the wheel and tire repaired due to their negligence during the after service test drive (that we didn't opt for or was told it would be driven), unfortunately Trevor refused to make this right. Additionally, I asked to see the before pictures and video that was mentioned on the phone, but was told there wasn't any. Any time a car goes in for service, a detailed report is completed by the technician, but I was told they do not do this. That's a bit concerning to me. Needless to say, be careful getting your car serviced here.

I really recommend this place !!! They were quick to get me in and I did not feel at all like the…read moreprices were bad !!!

Pleasurable experience each time here. I have dealt with Dave Jarrell each visit. He is nice and…read moreexplains everything. He isn't pushy for extra services, he suggests things but doesn't go over the top. Had some recalls taken care of this time and my alignment felt off after they just serviced it a few weeks ago. Asked about it when I took it back in and they fixed it no questions and no issue. 5 stars. The techs are thorough and I love getting the videos where they explain everything. The dealership is clean and the lounge is nice. Free coffee water etc. The only thing is the 3rd party windshield repair people will hustle you each time you go.

I only gave this place a one star because of the service guy Abel. Do yourself a favor and stay far…read moreaway from this unprofessional business. I dropped my car off on Saturday at 10A and the service guy David Jarrell came out, when I told him why I was there, he stated they would have to keep the car for 3-4 days. I asked if they had a loaner and his immediate response was no. I asked again, do you have a loner, what if I don't have a ride that long and he just shrugged his shoulders and told me to meet him inside. There was absolutely no empathy, no smile, no explanation of anything. He then put the service agreement on the counter, after not saying a word to me the entire time, and said initial here, here, and here. I said what am I signing, he then proceeded to tell me with the most bothered, uninterested voice and face. Saw Abel walking by and he turned the whole day around. Apologized for David's short coming and then got me a loaner. This is what the one star is for. Fast forward to two days later. I never got a call about my car. I called them that late afternoon. Same guy, David says they hadn't started the car yet but it was first in line for the following day. I called the next day in the late afternoon again and they still hadn't looked at my car. That's 3 days without even looking at the car. I picked up my car without any work being done. I will tell everyone who ask, NEVER GO TO BRANDON HYUNDAI!!!

I had my Nissan serviced this past weekend after sustaining some damage to my oil pan and I…read morecouldn't be happier with the service I was provided. Hamzah was professional, prompt, and knowledgeable throughout the entire time my vehicle was in for its service. I will be coming back to Brandon Nissan for all of my vehicle's services and I will be asking for Hamzah every time.

It took the service department 4 hours to answer whether a repair would be done that day or not…read more Even if they could not answer the question, 4 hours for any reply is ridiculous. The waiting area is absolutely dirty and dingy. I doubt anything has been fixed or painted in decades. This is a customer facing part of their business and it's absolutely horrid. Then, when picking up my vehicle I waited over 20 minutes for someone to retrieve my truck from about 30 yards away. Interestingly two young guys pulled up in my truck and got out. Why did that take 20 minutes and two guys? I could literally see where my truck was from where I was waiting, but they had my keys.

I literally left Honda Wesley Chapel after they gave me a advisor who had a broken iPad, told me…read morethe wrong part that I came for & barely spoke the language...and drove to Brandon Honda There wasn't a single concern that I had that wasn't answered & they get it. It's my car, I need it to last. I drove an hour to come here because of the great customer service from years ago & will continue to do so

Absolute scam artists - stay far away!!…read more We walked in already knowing what we wanted and still got stuck there for seven hours. They advertised the car on CarGurus with all dealer fees included. The second we got the out-the-door number, they tried to slam dealer fees on top of the online price. When I showed them the CarGurus listing, they played dumb and said they aren't responsible for third-party sites. I pulled up the exact same disclaimer on their own website and only then did the manager backpedal, apologize, and claim he was "new." He wasn't new. He knew exactly what he was doing. Straight-up attempt to rip us off from the jump. Then came the trade. CarMax offered over $9,000. These clowns opened at $5,500. When I called them out and told them that was insulting, they magically jumped to $8,600. The excuse? "Originally we were going to put it on the lot, so we lowballed you. Now that we're giving you more money we have to wholesale it." That is pure nonsense. When I asked why he wasn't trying to get the customer the best deal, he admitted it straight to my face: he was only trying to get the dealership the best deal. Financing was the final insult. My daughter had a 740 credit score and was putting well over half down. They still tried to shove a 13.99% rate down her throat. Only after I stood up and said we were walking did the finance person suddenly "find" a bank that would do 9%. Before that they pushed every extended warranty and service package they could. And after all that, they didn't even put a full tank of gas in the car. These people will nickel-and-dime you at every single step. If I hadn't been sitting there the whole time fighting them, my daughter would've walked out paying close to an extra $10,000. Do not trust a word they say. Watch every number, every document, and every word. They will screw you the second you look away

I'm a former customer usually frequenting the service dept. But, this week ,I had the pleasure of…read moreworking with the sales team. Albert, along with a few other colleagues "put their souls on the line" and made it possible for me to drive off in my 2nd dream vehicle. Thank you! Karen G.

Isaiah Clark was magnificent as my sales guy. I came in for service on my 09 Challenger. Helped…read moregetting me in a Dodge Charger Daytona. Helped getting my trade empty of my outdated electronics out. Ruben Ordonez of finance was fantastic knowledgeable and funny. He has a painting in his office of a rooster smoking a cigar. Now THAT'S Tampa.

Though I view buying a car as just a bit less inviting than a root canal, my experience at Gagel's…read morewas painless. Gagel's forgos the standard process which usually includes an 8 hour hostage situation followed by a bit of waterboarding. During which time the "customer" is either convinced the dealer "knows just what you need," or they breakunder the pressure and do as they are told. The salesmen at Gagel's allowed me to try out vehicles at will. Any questions about previous use and any previous "injuries" to the vehicles were met with frank discussions including photos of the damage that had been repaired. Since I had narrowed down my choices before arriving the entire process took under an hour. I left with a low mileage car that looks, inside and out, like it just came off the factory floor. Each car I tested was similar in that the mileage was low and condition top notch. There was no junk. How refreshing. If other car dealers took the lead from Gagel's and resorted to honest, low pressure sales, perhaps the reputation of the used car industry would climb out of the gutter.... I never thought I would say this to a car dealer---But it was a Pleasure doing business with you.

I had the best experience today! After getting crazy prices from places all over town I drove over…read morean hour to this location and won't go anywhere else after today. Josh was very professional and was willing to work with everything I needed. Great prices, customer service & products. Highly recommend.