Taking orders from people at the driveway entrance to the establishment. Causing a huge traffic blockage and making semi trucks have to swerve into the left lane. read more

I can't say enough about how GREAT the experience is at Dutch Brother's every time. They never fail to please. The business model here is just perfect. It is truly about customer satisfaction and making the customer feel appreciated, listened to and cared for while delivering the best cup of coffee I have had in the United States. Sorry Starbucks. When I'm on the west coast I only drink Dutch Brothers. It is much smoother and tastes much better. read more

I love the broistas. Yes..bro-istas. Coffee is awesome but the attitude and small-talk is even better. The people working here help me make a good day better or a bad day tolerable. This is my favorite coffee shop in the world. I love this company and their positive attitude. Drinks are solid, nothing that my waistline appreciates but I can't resist. The 911 is like jet fuel. The Snickers is delectable. But here's the shocker...their plain ol' coffee is awesome. read more

This Dutch Bros. is the best! Always fast and accurate, and brimming with that energetic Dutch Bros. vibe! The staff goes above and beyond to insure that you aren't just getting a "cup o' joe." My co-workers and I swear by this location, and in the past, they have even replaced a coffee for free when one of us had an unfortunate spill on the job site. I never thought I'd say I was part of the "Dutch Mafia," but this location has made me a believer! read more

My favorite Dutch Bros location ever. I got to know some of the employees because of how often I would go when I use to go to college in Chico. Fast and friendly service and even after summer break people recognize you. I always order one thing which is a Dino Egg Rebel most of the staff always remembers without me asking. Very efficient when taking orders and don't talk to customers too long to the point where traffic gets backed up. Always recommend this place read more

The coffee and staff are amazing! Always a continuous line of cars but they get out drinks fast. The double chocolate mocha is so good. They have a punch card every 10 you get a free any size any type of drink but usually its like every 6 because they double stamp it! read more

I friggin love hittin the bros! I love going to sit-down, hang-out coffee shops and sponge their wifi, but sometimes I just want to grab some coffee because I am too lazy to fire up the 500 dollar espresso maker sitting on my counter. One thing that other reviewers have failed to mention is price. I usually drink straight espresso, and 4 shots at the bros runs me $1.50, whereas the same 4 shots at starbux are at least a dollar more, maybe even more than that--I have stopped going there since I discovered the Bros! I also like all the different candy-bar themed drinks. And if I am in the mood for that sort of thing, I get a kahlua kicker. And I also love the fact that they have a stamp card, so after ten of my quads I can get any free drink I want. I know other places do that, but still. And any time I am out of Chico and my drink order, that would come to under five bucks at the bros, is like 8 bucks or more, I thank my lucky stars for the Bros! read more

FAST, CHEAP, FRIENDLY, GREAT COFFEE!! Doggies treats. read more

They are so awesome One day they asked me how i was and i told them it was my bday and they all sang cheered and rang a cow bell lol it was so cute... Awesome staff read more

I go to this one often but lately I've been a little disappointed with what I'm given. I dont like how all of the flavor is at the bottom right when you order the drink and it makes me feel sick. There's just way too much sugar in it. Today I was also handed a cup that was too full and it spilt all over my work clothes..awesome. Also, their drive thru is too small with the crowd they get so it's dangerous having cars stop in the middle of a busy street just to fit into the drive thru. I think I'm done with Dutch Bros for now. read more

I usually love dutch bros and they never disappoint but for some reason they asked me about 3 times each person who helped me what i wanted and i asked for my drink extra sweet and repeated myself to each person! Lol i get my drink and its black LOL. Like i wanted to go back and have them try it because it's obviously not extra sweet even though I repeated myself 3 times to EACH worker. Anyways i have sweeter at home so its whatever. Good thing im even going home. Just dont ask a customer a million times for something and NOT DO IT. It makes us sad. read more

Ordered a blended mocha with extra whipped cream, which is sweet without a lift, because they don't use expresso coffee. Awful; wish there was an alternative in the area. read more

I shouldn't have to wait in line behind everyone trying to get coffee for 20 minutes before I can get to the carwash that I came here for. This drive through situation you all have going is a crap show. read more

To be honest, this is more comparing and contrasting the four Dutch Bros. and the two Java Detours in Chico than it is a review of any one place. I am a semi-regular to regular at all six spots and will be posting this in the reviews for the site from each that I frequent most often. As I think about the two chains it does seem like a no-brainer to like Java Detour a little better. They both have very tasty drinks but, in general, JD has better prices and a larger variety of drink options. The drink option comment is related to what you can actually see on the sign/menu. DB does have a "secret" menu that has some very good drinks but you would never know that unless someone told you about and it can be hard to remember the name of a particular drink you might have had when you try to order it again a couple of weeks later. Java Detour also has a much better variety of food. They have quite a few more sweet choices than Dutch Bros and they carry savory foods which DB does not have at all. That being said, the best single food from either place is Dutch Bros' lemon bread they get from Lovely Layers in Chico. It is absolutely fantastic. So, like I said, it seems like a no-brainer to prefer Java Detour. However, Dutch Bros also has its advantages. There are a couple of basic ones. Their four locations are conveniently spread around town so there is always one close by. That is not the case for Java Detour. Also, three of the four DBs are open 24 hours while the other is open until midnight. The JDs tend to close around 8pm and are often not open when I want a coffee or sweet drink. Another plus for DB is their atmosphere. A trip through their drive-thru is like a three minute party that brightens up a hum drum work day. Invariably, there is good music playing at an enjoyable volume and the baristas seem to be having a good time and it feels like they are generally happy to see you. Last, but definitely not least important, is customer service. For the most part Java Detour baristas are professionally warm and friendly. They say "How are you?", make your order quickly and give a sincere thank you and have a good day before you drive away. This category should be an advantage for Dutch Bros but their desire to be friendly and fun turn it into a negative. Their aforementioned good music with an enjoyable volume is, unfortunately, not a good business volume. They often cannot hear what I say and I have to repeat it. Other times, they think they hear what I said but I end up with the wrong order. I do not want to make this sound like that is a a frequent happening, it is not, but it has happened more than a few times. Also, while I believe their friendliness is genuine they seem to have programmed conversation starters such as "What do you do for a living?". It is a legitimate question and there is nothing wrong with it until the same person has asked you the question four times over the course of a month. It makes the inquiry seem a bit disingenuous. Look, I like both businesses and frequent each of them hundreds of times a year but I have to give the edge to Java Detour. They get five stars compared to four stars for Dutch Bros. read more

I don't think I'll ever find a coffee place I like more than dutch bros. They are very flexible with what they can make, generous with stamp cards, and their blended coffee drinks are packed with flavor. The staff isn't only friendly but also fun. Added bonus: bring your dog and he will get a treat! read more

Overpriced drink was about 80% full, girl working snatched my card from my hand and was very rude. I don't need the on-brand brand pep that this franchise is known for, but at least be polite. Hadn't even opened my mouth yet. This store has gained a reputation as "the bad one," so I'd say go elsewhere. read more

Instead of working . And helping me out . There ALL looking at a tow truck hook up to a car .Took then for ever to give me my drink .

I'm not sure if everyone is crazy or if I am... but I don't really get the whole Dutch Brothers thing. The coffee, if you would call it that is so watered down. It's like drinking straight sugar and water. The people who work here are overly friendly, I don't know if this is a good thing or bad thing. It seems very fake, in your face, and kind of scary at times. If you're a coffee aficionado, definitely don't come here because you'll be disappointed. read more

I love Dutch but every time I go to this one something always is different. One time I was charged a different price for the same thing the previous day. Today I got a coffee with one sugar and it tastes like I'm drinking sugar and milk. I asked for a stamp on my card and I didn't get one. I didn't say anything because I'm just never going back to that one again. read more

Ok I love dutch bro's, BUT I need to get this off my chest...... The REBEL is disgusting! I am so bummed there isn't redbull because I LOVED getting the redbull frozen with strawberry flavor. If any managers read this you should change it! My sister and boyfriend also hate it. yuck! read more

Gotta give a shoutout to the employees working this past monday evening. I was moving up to Mt. Shasta that night and had just said goodbye to my family so was holding back tears as I went through the line. They asked me what I was up to and if I was moving because my car was all packed and I said yes which made me start crying again. Two of them noticed I was upset and said some kind words and even offered me a free stamp card! I hope they know these small gestures really had an impact and I left Chico with my spirits a little higher. The drink was awesome, too. read more

Fantastic customer service. Also very fast and yummy!!! I had four drink orders, and each drink had a different straw to tell whose drink was whose. They also wrote all the names on the glasses. This was all in about 6 minutes. Thanks Dutch Bros!!! read more

Only been here once after going to the races... It was late at night, around 11:00... We drove up and searched the menu.... I got some sort of mocha freeze.. I asked the kid what kinda milk is in it, and he said whole milk.. i asked for soy... his response was "really? thats means i have to make the mix all over and its already made..." I kind of laughed , and told him "alright, but my boyfriend won't be too happy later, since I'm lactose intolerant" LOL! I drank the dang WHOLE milk mocha thing anyways.. It was DELICIOUS! But my boyfriend wasn't too happy with me during that two hour drive back home HAHA! I'll just say we kept the windows down... other than that, the drinks are great, the kid was fast [but lazy] , and its nice that its a drive thru open late at night! read more

This was my first time at this location since they switched it to two lanes merging to one window. I used to get coffee here frequently before that and never had an issue, but it's been years since my last visit. I never go because the line is always atrocious when I drive past, but I had a free birthday drink and this location is closest to my house. First of all, the order they brought drinks out in was all wrong. I got my drink before two cars in front of me, so I had to sit in line and wait for them to get their drinks so I could get out. Second, I ordered a Cocomo and they gave me the wrong drink, unless they drastically changed the flavor in the past couple years. I guess it makes sense that it was the wrong order because, like I said, I was brought my drink before the cars in front of me. Whatever they gave me did not taste that great either. I wish I had tasted it while sitting in line waiting to leave, so I could have stopped at the window to get the right one. Lesson learned. I'm glad it was a free one. read more

okay so the only reason i'm all about this coffee is because they have drinks with like 5 shots, a much needed pick me up during finals week. drive through blows and location is far from school. cheap compared to starbucks $4 for 5 shots is a deal! service is fast. read more

My soy chai latte was delicious. I never heard of Dutch Bros. before my drive up to Oregon but after 12 hours on the road, it was a very welcome treat to get me the rest of the way home. read more

Good coffee near the freeway entrance when you need some caffeine before you shoot out of town. The coffee here comes out hot so ask them to cool it down, otherwise you won't be able to drink it for at least 30 minutes. read more

I've only been here once and got a cup of joe but boy was it good! I'm sure I'll update more as I go more!

It's a Chico favorite! I am a huge fan of the fact that they can make any of the coffee drinks sugar free. Very cool. My favs in hot or blended are: Cocomo, Carmelizer, and Annihilator." The baristas are always pumped and ready for action. Always smiling, music pumping loud. It's a party in the coffee shack. I've left Starbucks for DB. read more

My favorite coffee place in California! I love Dutch Bros! A few years ago, our power went out for 6 days and we went to DB to get some coffee, the guy working asked how we were doing and we told him about our power. He didn't let us pay for our coffee. Then some months later, I was sick and could barely talk and a different guy didn't let me pay for that coffee either. The staff is amazing and the coffee is incredible. Also, you can mix and match all the flavors and see what you like best. I'm going back to Chico for a friend's wedding next year and honestly, I'm more excited about the coffee. (Maybe.) :) read more

Favorite location! Right by my work, and I love Jarred, he's the best! Only thing I wish was that the area to wait was a little bigger, other than that all good! read more

I am addicting to Dutch Bros and I am not kidding. I have it everyday, even when I have already coffee. I get the medium iced kicker except during the winter when I get the hot kicker. The people there are always really friendly. I love going on stamp special days. Only other drinks I have tried are the peach green tea and white chocolate mocha, all iced, but the kicker is my thing. I know it probably has a lot of sugar and is not healthy at all but it is just soo good. read more

For the first time at Dutch Bros I had one of the girls walk up to my car. She wasn't rude or anything, just not pleasant. I was just surprised because everyone are usually very pleasant and friendly. Guess she is having a bad day. read more

Always fast, always tasty, always friendly. Whether it's the wee morning hours of 5:30am or lunch rush Dutch Bros on park is always on top of getting their team out the cars to get our orders in and processed so all we do is drive up to the window and drive off with our drink. And no matter how busy they are, I'm always greeted with a smile and light convo of how my day is going and they care to listen!! There are a few newbies but over time I'm sure they will do great!! Good job Ducth on Park! Other locations should be training with you guys (Ducth on cohos set)..... read more

I love Dutch Bros! The coffee rules and the employees are quick and efficient, but my favorite has got to be Jared. He's so positive and friendly and makes my trip to Dutch %100 better! read more

Dutch bros never seems to disappoints. Quick service, great baristas, delicious drinks, more bang for your buck.

Their coffee is meh, and the people working there seemed to have started their shift with 20 shots of espresso. A bit much before you've even had your first cup. read more

One thing that is so important to me is customer service; and they have it down. Although the wait was semi long the girls working came out to take my order so that it is ready for me when i got up to the window. I got the new white mocha hazelnut iced coffee and it was so good - a recommendation from one of the employees. Overall great experience and better service than I have ever received from Starbucks. read more

Fast service. Someone came outside to take my order because they were so busy. Very smooth tasting coffee with the perfect hint of cocoa. I don't drink the sweet fancy stuff so I'm hard to impress with coffee and this was very good! Wish we had Dutch Bros back home! read more

What's not to like.... Highly caffeinated young adults slinging tasty coffee with uber positive attitudes. I love Dutch Bros!