Just about everyone in my life has heard some version of the following review, because I honestly…read morecan't say enough good things about this company. For context, my partner and I put over 40 hours of research and visiting mattress stores into this mattress decision. There were initially a lot of contenders. And in the end, there was only one we felt confident about - Custom Comfort Mattress. My family and I have been customers of theirs for over 20 years and I was delighted to learn just how good they are in their industry. Throughout the process, we wandered into 3 Custom Comfort stores and the customer service in each was outstanding so they're all getting this shout-out. We never felt like they were trying to make the sale - there wasn't pressure to make a decision - they just gave us the facts with pride and the mattresses sold themselves. Azita and Allen welcomed us into the Newport Beach store and put us at ease as we bounced around the mattresses 3-4 times. Super personable and ultimately took great care of us when we were ready to make our purchase. In the world of mattresses, Custom Comfort is producing a far superior product. I've owned mattresses in the past from their Select Collection (entry-level) and for this purchase, we jumped up to their Reserve Collection (premier level). We wanted a bed that was all natural materials with no memory foam, which we learned limits the lifespan of your mattress. We also wanted to avoid potentially toxic materials used to meet U.S. flammability requirements (Custom Comfort achieves this with wool). Bonus is that all of their mattresses are double-sided (flippable) which most on the market are not these days. The mattress we purchased should last us 20-30 years if we care for it well. This is the type of company that earns your trust. Not that we needed reassurance, but we asked if we could visit their factory in Orange to see how their mattresses are made [thank you Azita for helping set this visit up]. I felt like an elementary school kid on a field trip - I absolutely loved it. The warehouse manager Chewy personally guided us through all the stages of the mattress build and shared that most employees have been on the job for 10-30 years. They clearly take pride in their work and the brand. From the time we made the purchase to the time it was set up in our bedroom was 5 days. Great customer service to the end - Oscar and Omar were our courteous and on-time delivery crew and they made several adjustments to the bed height and position in the room to make sure I was completely satisfied. We've been sleeping on our new mattress for a week and we're finding our aches and pains greatly reduced. Check this company out - they're the real deal!

Completely unique (very good) mattress shopping experience headlined by Azita at the PCH store…read more Good value, great installation team and great service in the store from Azita. I comment rarely, but this business deserves affirmation for exceeding expectations.

Brian 'rescued' us from a mattress nightmare. We had struggled to return an Avocado mattress that…read morewas not firm enough finding no real customer service in the experience and a lot of annoyance along the way. Brian Lee and OC Mattress made it easy to do business recommending a replacement mattress and smoothing out some challenging delivery requirements. What a great ambassador he is for OC Mattress. I highly recommend you visit them and make your purchase experience seamless...they have great inventory, and most of all they have Brian, an expert in all the brands and features. The real cost savings are in the value of their customer service. I highly recommend them.

I don't know where to start! I need a new mattress forever…read moreand I've been putting it off, but I was referred by my best friend to Oc Mattress! Brian not only answer my phone call but followed up with a text message exchange photos of my bedframe to get me the perfect mattress, size and boxspring! Went out of his way to make sure that the next morning he met up with me at 10 AM at the store showed me other beds to make sure I was getting exactly what I wanted! Made sure that he was very transparent with the pricing and wasn't trying to rip me off in anyway And always had my best interest in mind! I honestly would never refer anyone to anyone but him! He followed up two days later with another receipt and letting me know as soon as he had any more information on schedule delivery, he would call me to set up a date and time! Do yourself a favor and call Oc Mattress Corona Del Mar for Brian!!!!!

Called and got the owner. He said I should come down, I drove all the way down to their location on…read moremy Sunday, and found the perfect mattress for a great price. The sales guy said I needed to call the owner as he had promised free delivery. I called the owner several times but he never responded to my messages. I finally got him on the line a few weeks later. I sent the screenshot of the price I was promised. I then received an invoice that was $100 higher. I asked why and he said prices had increased a few weeks ago. I went through memorial day weekend without buying a mattress as I thought I had a great deal. They offered but did not honor a price. Feels like a bait and switch and I lost trust. Not buying from people who don't honor their word and who don't take ownership when they don't respond for more than two weeks!

Benny was excellent, knowledgeable and genuine. It's more of a warehouse than a showroom. He gave…read moreus some tips on researching mattresses and getting bed frames with the platform. The prices were reasonable as well.

Ordered a twin mattress and basic frame for a boys bedroom. Dana was very helpful and advised us on…read moreexactly what we needed. The delivery guy, Alex, was on time and very professional. Not only did he have to maneuver his truck around an arsenal of other work trucks and bumper to bumper high school student vehicles, he trekked the frame, box spring and mattress uphill through a mess of a yard strewn with dirt, plants, boulders, and flagstone! Would definitely recommend Newport Bedding!

Talk to Bob he's helped us with my wife's mattress subway years ago she loves it still. We're…read moreupdating our Airstream mattresses he's making a custom one for us.

Very good price and attention given to me Cyrus was on my…read moreside wanting the best for me!! Thank you Cyrus

We were in recently and found a mattress that we kind of liked. Started the order process to…read morepurchase said mattress. We decided the next morning we wanted to spend some more time looking at mattresses so called and tried to cancel our order. They confirmed that they'd cancel the order but then we still got billed by the finance company. When we called to straighten things out we were met with attitude and no help at all. Seems a bit shady. We did not receive a mattress nor do we suggest anyone shop with these guys. If they can fix the issue for us with some urgency I will take this post down.

great customer service at a very fair price!! they have lots of mattresses that larger places don't…read morehave, and it doesn't feel like they're trying to rip you off

I've been coming to OC Mattress for years now, simply because of the quality and great customer…read moreservice I receive every time!! Jessy, our sales person was great! Very patient, and gave me a great deal for two mattresses which I love!! I highly recommend you visit Jessy if you're in the market for a new mattress! They have a great selection and speedy delivery.

Ed was amazing! He helped me picked out the perfect bed, got me a great deal, and made the whole…read moreprocess simple and stress-free. Thanks Ed!

We purchased a Tempur-Pedic mattress that was already above our original budget, and followed the…read moresalesperson's recommendation to go with a returned model. We expressed concerns about this, but were assured that if there were issues with the mattress, we could return it if we purchased an additional warranty, which we did. Unfortunately, the mattress was extremely soft on one side, causing both my wife and me insomnia, back, neck, and shoulder pain. When we reached out for support, we were told to contact Tempur-Pedic, as Mattress Firm refused to help us. We then learned how difficult it is to get a return or exchange approved directly through Tempur-Pedic. At this point, we are out $5,600 on a product that is completely unusable + $129 for a warranty that is completely useless. We haven't received any support or guidance from Mattress Firm to resolve the issue, which is extremely disappointing given the price point and expectations. I won't be purchasing from here again.

Stop your search and come here for all your slumber needs!…read more Stacy & Vince are an absolute gem. They were patient with my many questions and were very helpful in helping me find what I wanted and needed at the best price possible. I loooove mattress!!! I have referred several people to them and hopefully they have come here because I know they're gonna find exactly what they need! excellent customer service that's unheard of anymore. The knowledge this couple has is unmatchable. I doubt that AI has anything over them! LOL. Their place is welcoming and clean. The delivery service was white glove all the way through. I was able to sleep in my bed the day they delivered it. If I'm ever in need of any product they provide I will make sure to reach out to them.

I have never come across such a highly rated business that is legitimate. I tend to be skeptical of…read moreplaces with only raving reviews, but every positive thing you read about slumber n serenity is true. Vince is the kindest person to walk this earth! He is honest and helpful and a wonderful person. My dad purchased a mattress from him for my Christmas present. Vince delivered it to my home (which is not conveniently located). When it ended up not being the perfect fit, Vince generously helped me exchange it. I love my new bed and am feeling inspired to be as kind and helpful as Vince. Thank you!