Very good price and attention given to me Cyrus was on my side wanting the best for me!! Thank you Cyrus read more

We were in recently and found a mattress that we kind of liked. Started the order process to purchase said mattress. We decided the next morning we wanted to spend some more time looking at mattresses so called and tried to cancel our order. They confirmed that they'd cancel the order but then we still got billed by the finance company. When we called to straighten things out we were met with attitude and no help at all. Seems a bit shady. We did not receive a mattress nor do we suggest anyone shop with these guys. If they can fix the issue for us with some urgency I will take this post down. read more

It gives me a great pleasure to share this enthusiastic feedback since it is so much deserved. The entire process of choosing and purchasing my new mattress at Ortho Mattress store in Costa Mesa (1700 Newport Blvd) was an utterly delightful experience. I appreciated the great range of options shown at that location. But most importantly, it was the expert guidance I was lucky to receive from the sleep specialist James that allowed me to make a well-informed selection. Mr. James' knowledge, kindness, and sensitivity made the entire selection process most enjoyable. I am very pleased with the purchase. The Ortho Mattress company is most fortunate to have in Mr. James such an outstanding representative! Hana Ayala read more

This was my fourth time buying from Ortho and every time I walk away humbled and impressed by the staff and quality of mattresses. Edmond helped me this time and I was fortunate enough to be given a great deal on a great mattress. I couldn't have asked for better service. I highly recommend Edmond and the rest of the team at the Costa Mesa location and would definitely continue to support this family business. read more

Thank you Cyrus for helping me select the perfect mattress for my needs. This is the second mattress I've purchased from Ortho Mattress and would recommend you to anyone needing a quality mattress at a great price! read more

I looked at the major mattress stores around Costa Mesa (4 of them) and Ortho Mattress was my favorite (and the one I ended up buying a new mattress from) because 1) they have a great selection of high quality mattresses at various price points and 2) because of the incredible salespeople: Michelle and Derek! I didn't really like any of the salespeople at the 3 other mattress stores I visited because they were pushy and didn't seem knowledgeable nor seem interested in the process of choosing a mattress that was best for me. I'm actually a horrible sleeper so finding the right mattress was really important to me and both Michelle and Derek took TONS of time with me and explained all about the mattresses and I didn't feel rushed nor pressured at all. They are both the opposite of pushy! They also just let me take my time to try out the mattresses and look around on my own just coming back to check in with me and offer their expertise. I liked how they knew a lot about mattresses and were able to offer recommendations at different price points because I was buying a King mattress to sleep in and then a Queen for my guest room and so the Queen I wanted to be comfortable but I wanted a lower price point since I wouldn't be sleeping on it all the time. Michelle ended up giving us a great deal on a King size Airloom brand mattress (high end!) and then a Queen size Ortho Dr Preferred Reserve brand which was still super comfortable but that didn't break the bank since it was just for our guest room and not like I'd be sleeping on it. The entire process was great! Not cringeworthy like the sales tactics at some of the other mattress stores I visited - you can tell that Michelle and Derek truly care about their customers! I highly recommend Ortho Mattress (on the corner of Newport Blvd where the 55 turns into Newport Blvd and 17th St)! They have parking lots both in the front of the store and in the back of the store so parking is super easy! Just make sure you read the sign and go in the Ortho Mattress store (on the end closer to 17th St/Miguel Jrs) because another mattress store is also directly next door to their left and I didn't like that store as much. read more

Ortho Mattress - Inside - Mattresses Near Me - Costa Mesa, California

Finally! Just bought our new mattress from here! Came in a week or 2 ago and spoke with Thomas. He was an absolute delight, very helpful , very informative and patient. We let him know we weren't making a purchase that day and he was still so helpful and kind. Came back today October 1st, sadly Thomas wasn't there but we were greeted by the store manager Michelle who was just as wonderful! So pleasant to talk too, very helpful and helped us pick up right where we left off with Thomas. The value and quality of the mattresses here cannot be beat! Thank you both Thomas and Michelle! read more

Great customer service from Michelle Buying a mattress right now! Getting it delivered Thursday read more

Ortho Mattress - Mattresses Near Me - Costa Mesa, California

Needed to purchase a mattress and electric lift for my elderly mother. Michelle was very polite, friendly,, and patient while my mother decided which mattress would be best for her. Michelle informed us of the sales and we definitely got a great deal. She made the transaction quick and easy. Definitely recommend. read more

I bought an expensive mattress that sagged within four years, and it was replaced under warranty. I bought a better one and added a lift frame. W/in 10 days it did not meet expectations and I tried to return it. The store refused, saying it was used and they could not resell it. I will never deal with Ortho Mattress again. read more

First time coming in here Thomas helped us, he was extremely helpful and found us a mattress we liked right away. We browsed around at a few other places but realized ortho had the best selections, prices, and deals. When we came back Michelle helped us and was just as great. They both gave us an amazing deal and accommodated to us with no issues. Definitely check them out if your looking on getting a new mattress, they're warranty is amazing too read more

Michelle is the BEST! So knowledgeable, friendly and made me feel really good about my purchase. I will highly recommend her to everyone I know! read more

I am doing this review for a friend... Leslie Bowman Michelle our salesperson was extremely friendly, very knowledgeable and so very helpful with the purchase of our new mattress I would highly recommend her .... She was very patient and answered all of our questions and concerns. We shopped several businesses and found we were most comfortable with her and highly recommend her to all of our friends. Roger and Leslie Bowman Irvine, Ca read more

I needed a new mattress and had been to another place but didn't find what I needed. Today we checked out this place and although it seemed unassuming and small the salesman Derek was so attentive and he listened to what I needed in a bed. He presented me with the top options, answering all my questions with great knowledge and he encouraged me to take my time. I have 3rd stage ankylosing spondylitis so sleep is vital but it's also hard to get comfortable. Lately my mattress has been like torture. I usually leave mattress stores confused about what I want and need. Not today. Derek helped me to pick the right bed. We bought the one he showed me right from the start. A quality salesman like Derek really made the difference today and I'm excited to get my new mattress from ortho. read more

Michelle was so awesome and helping us pick out our first ever mattress as a newlywed couple! She was so helpful and easy to communicate with throughout the whole process. I would definitely recommend a Ortho Mattress in Costa Mesa to anyone! read more

I visited nearly every mattress store in the area during my mattress search, but honestly Ortho Mattress had the most knowledgeable and friendly staff by far. Bob and Michelle were super nice and patient in explaining the differences in mattress quality and helping me find the best possible mattress within my budget. Delivery was also insanely fast; my new mattress was delivered within a few days and the delivery guys were literally in and out of my house in under 10 minutes. Highly recommend Ortho to anyone looking for a new mattress for sure. read more

Michelle at the Ortho store in Costa Mesa helped me through the process of selecting an adjustable cal king bed. She was very knowledgeable and explained the differences among the various beds I considered. I appreciate the time she spent helping me and and answering all my questions and feel she did an awesome job. Gale from Newport Beach read more

Great customer service, greeted by Wayne. He is informative, not pushy. Purchased one upon first visit, it turned out not firm enough (my fault), went back, purchased another. Love the warranty they honor. Very easy transaction! If I need another mattress (which I know I won't...) I would definitely go back! read more

I was in need of a new mattress and Michelle at Ortho delivered with her excellent customer service, product knowledge and patience. After visiting other mattress stores, she was 10 out of 10. I highly recommend. read more

Michelle helped us this past weekend in finding a mattress suitable for both my boyfriend and my needs. She was very knowledgeable and made the entire process enjoyable and easy. Definitely recommend! read more

Michelle R. was great in selecting a bed & getting it to our Omi that's moving out here from Arizona. Michelle made the whole process quick & easy & Omi loves her new bed, in her new home. read more

Ortho Mattress - Omi enjoying her new bed with her grandson, looking over pictures from back home. - Mattresses Near Me - Costa Mesa, California

Michelle was friendly and very helpful! We've been putting off shopping for a new mattress for a few months. I'm so happy we finally decided to. Excellent experience!!! read more

I went to Ortho Mattress looking for a new bed for my daughter and was immediately greeted by Michelle. Michelle asked me what I was looking for in a mattress and directed me to mattresses that would be excellent for my daughter. She was knowledgeable and helpful and made the whole buying experience so easy. It's the only place I will buy a mattress moving forward. I also love that Ortho Mattresses are made in the USA and don't use any harmful chemicals. Go in and ask for Michelle she'll help you find the perfect mattress for a good night sleep! read more

Got a great deal on my new queen sized mattress with Michelle's help, she was such a pleasure to work with. Can't wait for my new bed, thanks Michelle! read more

I needed a Mattress and the person that guided my visit in this convenient showroom was Zsarett, pronounced Jeanette. and I was there to improve my ZZZZs. As Z explained each special selection she guided her hand over the mattress pointing out the benefits. Then walked gracefully around interested in me showing the Best of Everything Ortho Offers, Z is so Elegant and wore heels that balanced her presentation reminding me of the special Ortho fit. Z looks like Kim Novak and represents the style and importance of a Firm mattress at a firm and fair price, They don't go up and down, they are priced right for a sale, and stay strong like a whale. read more

Ortho Mattress - Richard deGrandcourt - Mattresses Near Me - Costa Mesa, California

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Been coming here for years! Love the mattresses, love the service, and loved the exceptional help from Michelle! She was informative, patient, and beyond helpful when it came to picking out our new mattress and made the experience seamless and stress free! Do yourself a favor and go to Ortho Mattress for your next purchase! (And hope Michelle is there to help ;) read more

Went in looking for a cheap good mattress. Michelle helped us and we were out the door in about 45 minutes, including laying on multiple beds. The process was super easy and we got free delivery! 10/10 would recommend coming to this spot if you need anything bed related. Thanks Michelle read more

Derick was very helpful and knowledgeable. He answered all of our questions and was very informative. He was also patient waiting for my husband and I to decide which mattress and adjustable base. We are very happy with the service and purchase. Thank you! read more

Michelle was very helpful and made the process simple and easy. My boyfriend was not looking forward to buying a new mattress no even wanting to partake in the process. (Made it very un enjoyable) luckily she made it much better quick and we felt we got a good deal. The delivery was kinda a pain not knowing unit day of the time frame but I'd purchase again! Thank you Michelle read more

I wish I never went to this company for a mattress. The quality of the product is terrible. Go to another company! Christian, your comments are not correct! I have the report too. This also does not change that I think your product is not good. read more

I was shopping for a good quality mattress this Easter Sunday. My plan was to go to Sit-N-Sleep. So after searching for the nearest Sit-N-Sleep location, Costa Mesa Newport Beach was the nearest location on our route. When we pulled into the parking lot there was an Ortho Mattress store next to our intend Sit-N-Sleep visit. So we decided to check out the Ortho Mattress Store first. Michelle the sales representative greeted us with a smile and asked if we needed any help or have any questions she will gladly help us. We browsed the store and finally asked Michelle to help us look for a firm mattress. She showed us severals and she was very knowledgeable of her mattress products. She was extremely pleasant to work with and professional too. The price was competitive with Sit-N-Sleep but we just wanted to check out Sit-N-Sleep mattresses before we commit to our purchase. Michelle showed no pressure in keeping us there in her store and that is something that my girlfriend and I appreciates of her. Too bad for Sit-N-Sleep their store was closed as they have forgotten to turn off the OPEN sign. We immediately went back to Ortho Mattress and bought our mattress from Michelle. Just because she was professional, kind, knowledgeable and extremely friendly. The delivery date was well within range of our expectation too. Thank you Michelle for an easy wonderful no-pressure experience of shopping at Ortho Mattress. We will definitely refer our friends and will certainly come back for future subsequent buys. Definitely would give you a perfect 10 and 5-Star quality. read more

James (from Tustin Ortho fill in) was very personable from the moment my fiancé Dominic and I walked in. We immediately explained our challenges. Dom's mattress sinks and my mattress too soft. I also sleep hot, am a side/stomach sleeper, whereas, my fiancé runs cold and sleeps on his back. As two large bodies, we needed to move from our existing queen to a king. James politely asked what our price point was, but we decided to stay open. Based on our mattress challenges, he opened the show with the Beautyrest Black Calista Extra Firm. We immediately liked how this mattress felt on our backs, sides and stomach. There was no sinkage. It was really nice. Then, James had us on the Beautyrest Platinum both medium and firm. which was a bit soft for us. Then, we tried the Doctor Preferred. Again, we both really liked the Beautyrest Black Calista. I've previously visited an Ortho Mattress store a few months back and fell in love with the Aireloom Cardiff. I wanted Dom to finally try it. Ummm, yeah... Without even debriefing him on the bed, it was love at first sight for Dom as well. With two mattresses we both enjoyed, we had to decide how much to spend. James taught us a lot about mattresses, how they're built and what they're made of. He patiently answered all our questions, was super informative and was no pressure. In the end, we felt comfortable enough to make a decision without going next door. Plus, who can resist receiving an offer we couldn't refuse? We purchased everything for the king bed tonight. And James gifted us a great deal on the king frame, sheets and an awesome, breathable Ortho mattress protector for free! (((Thank you James))) Ps- Check in on Yelp and get $150 off. If you've got a tight budget, apply for their finance for $0 down & 0% interest for 18 months. Doesn't get any better than that! read more

We have purchased numerous mattress from Ortho. Our master bed room last mattress was less than 4 years old. After a drawn out process , we expected that the warranty would cover part of the replacement. After many steps and $60 fee to get the mattress inspected we found out we would not be covered under warranty. The mattress was clean, the mattress did not require a foundation, but the depression (1 of 2) was identified to be 1/4 inch short of the depth needed and our queen bed frame with 17 slats disqualified our warranty. I would suggest you get the warranty in writing and all rules and conditions spelled out. Otherwise it's worthless. We sent pictures and we could have been saved the time and money knowing the warranty would not be honored. Unfortunately after several purchases from the store, we will not go back. read more

Purchased a Cal King mattress from Ortho Mattress after spending a bunch of time shopping the Memorial Day Mattress sales. I couldn't figure out why some mattresses were as low as a few hundred dollars and some several thousand dollars! Upon our visit to Ortho Mattress we met Michelle who was able to really explain the differences in layman's terms! That did it for us and we made our purchase based on a real understanding of what we were buying! Thank you Michelle. read more

I needed a new mattress and Michelle was the most amazing help to me! She was patient and made great suggestions. The mattresses here are high quality with really great deals on price right now. 10/10 would recommend! read more

We were looking for a new mattress and had decided on a Purple Mattress after much research and multiple different mattress stores. Derek in Costa Mesa was extremely helpful and informative. He was patient and answered all of my many questions. I have been in multiple car accidents and have back injuries and constant pain. We ended up purchasing the Brookside Aireloom bed that is the most comfortable bed I have ever been on. Thanks Michelle for having a great employee. read more

What a great experience I had working with Michelle! She knew exactly what I needed given my sore shoulders and directed me to the perfect Aurelian mattress. read more

Do not shop at this store!!! I put a deposit on a mattress and cancelled my order within one week. I requested a refund and they refused to refund it even though their store policy states that they would if it's cancelled within 30 days. I contacted the store manager, Michelle R, who took the deposit six times and another employee twice regarding this matter. It's been four months and they still haven't refunded my money. Michelle R is a terrible store manager and she doesn't follow through on anything, except to close a deal. I left her numerous voice messages and she doesn't care to call me back to address the situation. I never had such a terrible experience at a mattress store. I will never set foot inside another Ortho Mattress and will never recommend Ortho Mattress to any friends or family members. read more

We needed a new mattress and Michelle was extremely helpful. Like the 3 bears we had to have the mattress just right. Good prices and quick delivery. We recommend Ortho Mattress. read more

If someone has to sell you a mattress, Candee would be the ideal candidate. She really knows what she is doing and she seems to really enjoy it, which makes me and my boyfriends' experience really memorable. Candee also helped us with the price, giving us some discount here and there, making sure we are happy. Comparing this to buying a mattress online, we are guaranteed that what we pay is what we love before we buy it. I would recommend this place. :) read more