5/5 star experience here. We've been thinking about buying a new mattress for months but have been overwhelmed by the options and trying to find what would best for us. We visited a few mattress stores but didn't like the service we received and the information we were given. Vince helped us right when we walked in the door. He got us situated with our ideal mattress types and gave us the full line ups for what would suit us best. He never once tried to upsell us on a better or more expensive mattress, unlike our experiences elsewhere. You could tell he was invested in finding the best fit for us and where we are at in life right now- whatever that looked that! And that's what really made our experience special. We ended up getting the Helix Midnight Luxe and we are SO happy with our choice. We also got two new pillows and a mattress cover, which is not something we were originally looking to do- but Vince did such a great job, and with the Presidents' Day sale it made sense to get the high quality extras and package them on. If you are in the market for a new mattress, we HIGHLY recommend Vince. He is a phenomenal guy, very knowledgeable and guaranteed to find the perfect fit for you. 5 stars and again our biggest thanks, Vince!!! We will be recommending our friends and family to Vince at Sit N Sleep!!! read more

Vince was incredibly kind and so knowledgeable of the different mattresses. He was not pushy at all which we really appreciated. We loved the honesty and how personable he was, even shared with us past closing to make sure we were happy. We felt very confident about the process and the price! Loved supporting small business. So grateful!! read more

The best. Chris Miller, the manager, was very well versed with what I was looking for and gave me seven examples, explaining the differences and noting sale items. Chris was super knowledgeable and I ended up buying a $1700 mattress that was on sale for $1500 and it was as easy as you can imagine. Scheduling delivery was painless and there was great communication on text and phone. You could not ask for better service. Will be back. read more

Why am I reviewing sit and sleep you might ask, well, I'm mainly reviewing the store manager, Chris. I came pretty early close to opening to quickly try out some mattresses that I had identified online that I was interested in and Chris was in the store and was very welcoming. He didn't try to sell me something knowing I was in a rush and he didn't try to show me every single mattress inside the store like other sales people usually do. I was truly impressed with the level of professionalism and understanding that I knew what I wanted to try out and that was it.. He did recommend a different mattress that was very close to what I wanted and I appreciated that because I did not hear of that brand before. read more

John Heft was yet another incredible asset to the sit and sleep team. I had the pleasure of connecting with him via phone. A mix up of an old number was placed on file ( my fault for giving that not working number) for my new temperpedic bed delivery, and I missed the delivery guys due to the contact info being invalid. Huge Yikes but turned into a quick recovery thanks to John! Wait for it.. As I realized I made a huge mistake I encountered John who was extremely helpful and rushed on the phone to coordinate the delivery and updating my new number. He treated me like family. As if it was his own bed not being delivered on time and fought tooth and nail to make things smooth sailing after my huge mistake. Talk about customer service He did it all for me and went above and beyond. From spending time on the phone solo with customer service, to the delivery team outreach to get it next day rushed. Huge applaud to this gentleman without you I would of had to book a hotel instead I can say I am going to have the best nights sleep tonight in my new bed. Thank you Sit & Sleep & John Heft! read more

The service was outstanding , Vincent S. was very helpful and very informative ! Would recommend to any one looking for a mattress !

Chris was such a pleasure to work with! We were in the market for a new mattress and he helped us navigate the huge selection they have in store. Really appreciate his guidance and he made the whole process a breeze read more

Great selection of mattresses, prices seemed lower compared to other stores and service was not aggressive but ready to help when questions came up. They have a tester bed that gives you results on the type of firmness that works best with your body, this was very helpful and my wife and I need different firmness's, so a king made up with two extra long twin mattress turned out to be the best solution. Delivery includes take away of old mattress and set up the new. read more

To be honest, there aren't enough words to express my appreciation for the service that I received today, from Chris Miller He went over and beyond the call of duty to help me through my mourning process, of just losing my husband, as I am turning his office into a guest-room. He stayed within my budget and did not try and oversell me on anything that I did not truly need. That was very important to me. I'm so grateful that I was able to go into that store today and meet Chris and have all my needs met. GG read more

I've bought a handful of beds here and have never been disappointed! Chris is the best and was extraordinarily helpful every time!

John Heft was a phenomenal sales rep to work with and got us a great deal on a technogel mattress !

John Heft just gave us a deal we couldn't refuse. We got the mattress of our dreams and all sorts of other things. Make sure you ask for him. read more

John was amazing! Love the mattress machine. Easy, simple and love the result. Thank you John. I highly recommend this store and salesman!

Came here for an emergency mattress need. I got super lucky and they had a floor model I could get right away. I measured the mattress and with my girl math I figured it would fit in my Bronco. Chis was super willing to feed into my delusions and helped me try to get it in. Hahahaha long story short. I did get it roped to the top but Chris was so much fun to order a mattress from! Will be back for sure!!! Thanks Chris!!! read more

Chris Miller was very helpful, friendly and knowledgeable about the product! Very fast delivery too!

When we walked in, Chris Miller was helping other customers, so we tried out mattresses. When Chris came over he was friendly, knowledgeable and showed us, after we were tested on the mattress computer, what mattress would work for both for us. He was very patient and gave us as much time as we needed to pick out a mattress. We had bought an adjustable bed in October and they give you a 120 days to try it out. Since we gave it a good 3 months to get worn in, we just were uncomfortable the whole time and decided that we couldn't keep it. Chris was very understanding and really wanted us to find a good mattress that worked for both of us. after his suggestions we finally found a mattress that was perfect. We found Chris to be accepting, understanding and extremely personable. Thank you Chris you were amazing!!! read more

I did not end up selecting our mattress from here, but wanted to thank Chris for his great service as well as lack of pressure. He was very kind to my kids as well when mattress shopping became a family affair. read more

Sit'n Sleep has great selections of brands. Chris helped us immensely with his knowledge and patience. We appreciate his non pressure sales approach. read more

John Heft helped me finally get a new mattress. He was easy to work with and really knowledgeable. After multiple visits to different mattress stores, he made the process straightforward. They also deliver and set everything up, which was a huge plus. Highly recommend! read more

Sit 'n Sleep - Mattresses Near Me - Costa Mesa, California

I didn't know what to expect, but I had an excellent experience at Sit and Sleep. Came to test mattresses and was very impressed by the vast selection in their stores. Chris Miller, our sales representative, was incredibly friendly and knowledgeable, answered all of our questions but left us to our own devices as well, checking in on occasion. The whole experience was very positive and friendly. We left to think about our options for a week and felt so good about our experience and the service we came back the next week to make a final purchase. Chris was awesome! Will gladly recommend Sit and Sleep and Chris Miller to anyone looking for a new mattress. read more

Bought a Kingsdown from this location last year. They have a good selection of styles. Prices range from $2K-$8K. My husband and I were impressed by the customer service. Justin took the time to calculate the bed firmness we needed....and looked up the mattress materials and fabrics used because I was hesitant to buy anything with fiberglass. The store honored the lower price listed on Amazon saving us $600. Glad we purchased a firmer bed as it has soften over the last 12 months. Will buy from here again. read more

I had the pleasure on a visit to Sit 'n Sleep in Costa Mesa where the store manager, Chris Miller took care of an issue I had with a previous purchase of a queen mattress and box spring set. I needed a replacement, as the one I chose was not firm enough. Chris was so easy to talk with and provided me with excellent service, as well as a quick and hassle free transaction regarding a replacement set. In fact, the delivery took place less than a week later. As far as I'm concerned you can't get better care than that; Chris was friendly, courteous, knowledgeable and so efficient! I am a repeat customer to Sit 'n Sleep and value the products they carry to have in my home. Thank you so much Chris Miller! read more

This store offers an excellent selection of mattresses. We received outstanding customer service from Chris, who was very knowledgeable about the various mattress options and assisted us in finding the perfect one for our needs! read more

John Heft in Costa Mesa was fantastic! Professional, knowledgeable, and, most importantly, patient. Met all our needs and expectations. Inventory is practically exhausting. Hard to think of anything else. Delivery was quick and well-executed. I would highly recommend the store and John to anyone who needs good sleep.​ read more

From the time I entered the store Julie greeted me very warmly and asked what I was looking for. She showed me several mattress's and explained the difference's . I never felt rushed or pushed. I had just left a large furniture store frustrated as the employee that helped me seemed to have no knowledge of the product, low viewing stock and no try or exchange policy plus it would take three weeks to deliver. When Julie told me I could have it delivered the next day I was thrilled. I can tell Sit n sleep is family owned as Julie treated me like family in fact by checkout I was sharing pictures of our new puppy and she shared a picture of the cat she was adopting Thank you Sit n sleep for a great experience! Would highly recommend you Oh and yes I found just the perfect mattress for my husband and I read more

I am venturing into the adjustable bed arena and could not figure out what furniture store to give my business to. After some research I decided to go with the Sit n Sleep store in Costa Mesa and I'm so glad I did! I worked with Chris and he was more than helpful, answered all of my questions and concerns, and was even able to find me an adjustable base with a higher quality motor for an amazing sale price! So crazy good! This was literally the best furniture shopping experience I have ever had. Chris made sure I was comfortable with my decision and was not pushy at all which is a big thing for me. He was very cool during the whole process. I will definitely be sending family and friends to Sit n Sleep in Costa Mesa and if I need any additional furniture needs, will come back here in a heartbeat. Thank you Chris! read more

John Heft was very easy to work with and made picking our mattress a pleasure. Our Avocado mattress was exactly what we were looking for. Highly recommend him. read more

John Heft got us a great deal! So kind. This is the way to go, no haste, local, delivery- haul away. TY Sit'nSleep!

We had a great experience shopping at sit n sleep in Costa Mesa today. John was incredibly helpful explaining the difference in the mattresses and helping us pick the one the fit us the best! Will definitely shop here again in the future. read more

Chris was amazing!!!! so nice and helped me right as I walked in the door!! BEST customer service is with Chris!! Helped me find the best mattress and price! read more

John Heft was professional, addressed our needs perfectly! Love the bed, the service and the quick delivery!! Would use John for services again!! Nancy Probizanski read more

Yesterday I had the opportunity to speak with Chris about getting a new mattress. Chris was very patient and knowledgeable about all the different products. He helped me get the perfect mattress for me and I am very grateful. read more

Very helpful and wonderful customer service. Chris was amazing, no pressure just provided good information.

Chris Miller, store manager, helped us pick out the perfect bed today. It will be delivered next Saturday. Their selection is superb, and the Bed Match technology (to select the perfect firmness) is very helpful. We saved almost $2000 over the comparable Sleep Number bed. read more

Sit 'n Sleep - Mattresses Near Me - Costa Mesa, California

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I bought a bed a couple of years ago. Turns out that's where to customer service ends. Stopped by the store to pick up the other mattress pad I was promised (3 in 10 years) The salesman acted like he had no idea what I was talking about. I vividly remember him telling me about it AND even called the store the day it was delivered because I thought they would have come with the bed. He told me THAT DAY I could stop in the store any time to pick it up. So disappointed....maybe used as a sales tactic? Was also supposed to be an upgraded, full coverage mattress pad. Probably won't be purchasing anything from here again read more

Chris (the store manager in Costa Mesa) is fantastic! He was very patient with my wife and I as we picked out mattresses for two bedrooms in our home. But most importantly, Chris understood the back issues with one of us and directed us to recommended mattresses accordingly. One of us is actually replacing a very expensive Duxianna mattress with one chosen at Sit n Sleep today. Even if inconvenient, I would HIGHLY recommend working with Chris and his staff at the Costa Mesa Sit n Sleep. We are HUGE fans...and thank both Chirs and Sit n Sleep. read more

I have been a Sit n' Sleep customer for many years. This was the first time at the Newport Beach Store. We needed a new mattress and we had exceptional service from from both Chris Miller and John Heft. They are both friendly, professional and sensed they really wanted to help us find a great mattress. We made multiple visits to the store and tried out many of the brands and different bed technologies. Chris and John are very well versed on the brands, how they're made and the properties of the materials they're made of. Had tons of questions as we explored our options. Chris and John clearly wanted to find us the best mattress for our needs and budget all without high pressure sales. We Never felt rushed and were close by ( not too close) when we had questions. The store is good sized with lots of options when shopping for mattresses. Bottom line- great customer and shopping experience from people that really know their products. I can easily recommend them. Will buy from them again! Hope this helps! read more

We had the best shopping experience with our Sale's Representative Karl last Saturday. We usually shop at several stores while comparing comfort levels of the mattresses and prices. Not this time, we made a same day purchase due to Karl's expertise and knowledge of the specific Matress company from the East Coast. We were so appreciative the delivery was made the next day which included set up and removal of our mattress and box spring, completely on time and very professional too. We'll be happy to recommend to Family and friends to shop at "Sit and Sleep" and ask for Karl. read more

First and for most I want to thank Kevin the sleep expert who delivered an outstanding customer service experience. I can't stop thanking him for taking the time to explain what to expect when using the Bed Match Technology at their location. Truly a cool experience which takes the guessing out of true confort. Thank you Kevin! If any one goes to this location please call Kevin, he will give ya the right Zzzzzzzzzz for your body! He answered all my questions so don't be shy to ask. Thanks again Kevin you have some new loyal customers :) read more

Sit 'n Sleep - ! Bed Match Baby ! Have to try it , takes the guessing out of comfort. - Mattresses Near Me - Costa Mesa, California

Chris and Julie were fantastic!! They both gave the most informative and excellent service. They both deserve high praise for their hospitality and professionalism. Not only knowing how to help me find exactly what I was looking for, but taking the time to answer all my questions. Chris was so personable and friendly. He made the final sale to us and made the buying process seamless and easy. I will recommend everyone I know who needs a bed to shop at this location. Thank you again times a million Julie and Chris!! The kindest and most fantastic customer service I've received from the two of them, I will not forget. read more