I had not been to this location in 2 to 3 years.. I went looking for football and basketball cards…read moreand was suprised to see the large card selection at the store...Nice presentation of this section.. I wish the Manchester NH location would follow suit

Good morning, I was in your Salem, NH store this past weekend. I spoke with Gary C. in the golf…read moredepartment. He was incredibly accommodating and helpful. He is a true credit to your team!

Excellent service , but the shoe that costs $95 can be found on Amazon at $45 …read more But at least I could find the shoe that I want and try it before buying .

I have been in this virtually empty store for 15 to 20 minutes and haven't been spoken to by an…read moreemployee. Not a hello. Not a welcome to Famous Footwear...not a peep. I have tried on my shoes and put them back in the box. Looked around a bit. I have now been sitting for about five minutes watching both employees walk back and for while I make eye contact and smile at each other while I am writing this review. Honestly I feel like calling out from work just to see how long it will take to acknowledge my existence. But I cannot. So I will put these shoes back and buy them at another store or online. So much for human interaction...

I hadn't purchased new hockey gear in over 20 years and walking into the store with all of the…read morechoices was a bit overwhelming! But Brendan was super helpful, knowledgeable and helped me find the right gloves. I also had my skate sharpened and they did a great job. I highly recommend this store for a great selection of gear but mainly for their customer service !

If you're looking for any needs for either hockey or lacrosse. This is the place! Billy and staff…read moreare second to none and always willing to assist. Really personable staff with great attitude and who wanna get you out on the field/ice

Whirlaway is the Best!! Every experience I've had with…read moreWhirlaway has been excellent! The customer service is amazing, and their team is super knowledgeable. The ones who have helped me are Ian, Brett, and Am,y whom I know from the Merrimack Valley Striders, and is such an awesome Coach!!

They were so helpful and professional and knowledgeable. Went in the store to get wrestling…read moreequipment. Prices are reasonable and they even gave us a free shirt with the purchase. Very wide selection of goods across all sports.

I love Bobs for one reason: Boston sports merchandise!!…read more Patriots, Red Sox, Bruins, and Celtics fans UNITE. Bobs offers a wide variety of clothing, hats, memorabilia, pint glasses, stickers and more. During my most recent trip to Bobs, nearly the entire store was 40% off with coupon. I picked up a Red Sox themed, portable outdoor camping/beach table with cup holders for $33. Also scored a super cute skully for $11. Great prices on name brands like Under Armor and Nike. Huge store with large selection of footwear as well.

I am very impressed with Bob's. I have been going several times a year when I need something and…read morethey have it at a good price. I take a 9.5 Wide shoe and most of the stores here in Salem do not carry shoes or boots in wide. Bob's does. I found a great boot at a great price. I am a fan. THanks Bob's.

Went to Buchika's to get my skis tuned, after hitting a bunch of rocks/trees spring skiing. They…read morehad them all ready to go in two days, and they did an excellent job for a fair price. I would definitely recommend them to anyone.

We like Butchika's .We ski and now are getting into biking. Butchika;s has both. Spring/ Summer…read morebikes and Fall/ Winter ski's and boards. Its never crowded and I always can get someone to help answer all my pesty questions. Huge selection and decent prices. Has stuff that both beginners and advanced skier/ bikers can both select from. That's a sign of a good store.

Great service from the salesperson who helped me and my son this evening. He seemed to go out of…read morehis way to find my son a shoe that fits well and was reasonably priced. Sometimes at this outlet store you have to go find the staff people to get help, which might bother some people, but I actually like not having salespeople hovering over me! Store is always very clean and products are neatly displayed. The prices are excellent and to me that's the most important thing.

Love all the merchandise they have Staff needs to be…read moretrained in customer service , not at all friendly

Update: I have to give credit where credit is due. While the customer service rep on the phone…read moreoffered no apologies, LL Bean's executives did. They contact me the day after Christmas with a sincere apology and they have worked to make it right. They were able to find the item I wanted and are sending it overnight along with a refund. I suppose that things do happen which are out of the control by any company but as long as they apologize and attempt to make things right then they are a company worth supporting. I ordered a gift in the beginning of December. I realized 4 days before Christmas that it had not arrived. Upon tracking the package I noticed that the last update was 8 days ago. I contacted L.L. Bean and their response was basically too bad, they could send me a new pair in March. March! No apologies for not contacting me about the package being lost. All of these items in the style I want are, of course, out of stock everywhere or will be delivered way past Christmas. If you are thinking of buying an item from L.L. Bean and it needs to arrive by a specific date, I wouldn't trust them.

Great little spot, and easy to get to. Great sales and staff helped us with our purchases. Nice…read moreselection to choose from.

I went there several years ago. All the other reviews are true. Arrogant, condescending woman who…read morethinks you owe her for walking in her store. Average selection. Ammo is overpriced. I was in 'buy mode' for a new rifle, but after her legendary customer service, I bought elsewhere. Only a good place to buy if you're neutered.

PATRIOTS, AVOID AT ALL COSTS! Owner has severe TDS, doesn't…read morewant customers who support POTUS. Wasn't even willing to shake hands goodbye, was almost literally shaking. I completely respect people who disagree with POTUS, my whole family does, however as the owner of any business it should not matter which hat I choose to wear for you to provide me service. I am not asking you to provide anything special or particular or talking about my beliefs at all. It was a simple introduction and he forced me to leave, refusing to even talk to me once I asked why he wouldn't shake my hand (thought maybe it was because I'm brown or a girl), he told my hat was "the issue." Guarantee wouldn't have been a problem if it was an Obama or HRC hat. Not a local business worth supporting.

This review is for Walking Company online. I really wish I had read reviews prior to getting…read moreinvolved with them. I placed the first order which went fine, and I loved the shoes. Second order shoes didn't fit so I returned. Per tracking they received the item back on 4-1. A week ago and no refund. I contacted them and the AI bot said returns take 15 days from when the item is received. Why would that be? Do they just want two weeks of float on the money, or are they really that inefficient? Anyway a major red flag. But the real shocker came on the third order. An item was sent that had absolutely nothing to do with my order and was three sizes too small!! And it was a final sale. Customer service did send a return label once I proved I had the wrong item. Thing is, the invoice in the box was also for the wrong item, which doesn't match the order. So I have little faith they will be able to figure this out. Great shoes, but this business is a mess. In this day and age with so much online ordering this kind of thing is unacceptable. If a Walking Company store was nearby I'd probably frequent a bricks and mortar store, but I won't be ordering online from them again.

An order I placed on October 13 is lost in the mail. I have been pleading with customer service…read morerepresentatives asking for a refund, or even a replacement package and they are refusing both. The only compromise they are willing to make is offering a 10% discount to purchase another item from their company which I never will do again.