Excellent service. Tom explained everything that needed to be repaired or replaced on my broken…read morewater heater. I can honestly say that this is one of the very best companies that I've had work on my property. Fast and efficient. Excellent quality. Very highly recommended!

I had received an error message on one of my Noritz water heaters. Other service companies tried to…read morescare me into thousands of dollars worth of service, or were pushy and not considerate of my time. When I called The Water Heater Company, I spoke with someone immediately and he listened to my issue and then explained clearly what they would recommend. Their price was competitive, and they were able to get service done quickly. They serviced both of my tankless water heaters, and repaired one motor that was working over 100%. Shawn came on time, was courteous of the property and communicated to let me know where he was in the process and what to expect. Will definitely use again!

I called Rockstar and spoke to Patrick for a few small plumbing issues and he sent out a technician…read morewithin a few hours, (Ricardo). He quickly diagnosed the issue and got straight to work. Less than an hour later, the two issues repaired and everything worked great. His work area was cleaned up and he was ready to leave. Ricardo was professional, friendly, and very helpful. I inquired about switching to tankless water heater and he gave me some great literature for me to research. I intend to use Rockstar for this project and any future issues I may run into. Based on my great experience today, I would recommend Rockstar. Nice work, gentlemen!

5-stars! Hugo has been my go-to after a series of plumbers who charged a lot and didn't fix my…read moreproblems. Professional and friendly service, fast response times, reasonable prices, great communication, I cannot say enough!

Thank you to Armando for the quick and efficient visit!…read more Booked last minute for a clogged kitchen sink. Armando came out the same day within a couple hours and walked me through the issue and pricing. He was very thorough, friendly and kind. He's got magic hands!

wanted to share my positive experience with your service. I truly appreciated the free, detailed…read moreestimate provided before any work began. While the scope of work was slightly over my budget, the overall experience was excellent. The scheduling process was seamless; I called in and was immediately given a legitimate service window. I would highly recommend this service to others.

Zach and his team installed an 80 gal Bradford White Heat Pump water heater at my house today and I…read morecouldn't be more thrilled with the results. Showers used to have to be speed ran with an undersized tank on a new build, so after talking with Zach he advised on the size and quality of a Bradford White. I'll admit I shopped around before coming back to them, they not only demonstrated the expertise of the install but matched the best quotes and even installed a regulator on the mainline to my house for the same price I was quoted on install alone from others. Heater install area looks clean and it runs like a dream. Wish I had better pics, they don't do it justice. Highly recommend giving them a call if you're in the market for a new water heater upgrade.

Had to replace my water heater after it gave out and I'm so glad I went with this company. I got…read morequotes from several vendors, and they offered the best value by far, no upselling, just honest pricing and quality work. From the very first call, their customer service was outstanding; they were responsive, professional, and genuinely helpful. They clearly know their stuff and I felt confident I was in good hands. Sam handled the installation and he was an absolute magician. Incredibly knowledgeable, efficient, and courteous throughout the process. Everything was done right the first time, with zero hassle. It's rare to find a team that combines technical skill with great service, but they nailed it. Highly recommend - these folks are top-tier.

I was more than pleased with the re-piping done at my home. Mauricio and William answered all my…read morequestions. explained everything each step of the way. Water heater moved to outside. The old 1950 galvanized pipes were awful. The drains were clogged in kitchen and laundry room. Shower ran slow. The new drains, new water pressure regulator and replacing all the water pipes, resolved all the issues! They were accurate in their timing for the job to be completed. They were thorough and cleanup was well done. Again, I am very pleased with Hotline Plumbing.

Hotline Plumbing are my go to company when I need plumbers. We haves used them multiple times and…read moreare always happy with the service. I called Geovanni this morning and as always he was courteous and understanding. We had a leak under our sink and leaky taps in backyard that connect our hoses. Ben arrived on time and was helpful, friendly and explained the problem and what needed fixing. Ben worked thoroughly and quickly whilst being very tidy too. He replaced our disposal and outside replaced our taps. His work was great. The pricing is also really reasonable.

On time and professional. Fair pricing and thorough with their work. Natalia and Anthony were…read morepleasant to work with.

Great service Quick to come out…read moreAffordable pricing Happy with the whole process Water heater tank replacement

Joey drove out to my home (NoHo) within 90 minutes of my post for help. I was fully expecting to…read morehave to replace the 40-gallon tank, as it was leaking substantially, and I couldn't keep the pilot light on. Upon arrival, Joey ascertained the water valve was broken, not the tank itself. He quoted me a VERY reasonable charge for parts/labor (and even waived the initial diagnostics fee). Spent a weekend without hot water, but by noon on Monday, back online! Thanks a Bunch, Payless!

This company always come in clutch. They are quick to answer, quick to come out and quick with…read moresolutions. I just called this morning at 6am and they fixed my trouble by noon. Adan and Spencer are great service guys.

Plumbing works was amazing to work with. Got me upfront pricing came out to confirm the price. Did…read moregreat work and very upfront/transparent for what the jobs needs to be and how he would do the job. It's great to find a plumber who is upfront and honest. Too many others want a deposit to come out and give me a quote but wouldn't give a range before. Alex was forthcoming from the initial interaction. I had them plus a Moen Flo on my house and a release valve did the whole job in less than 2 hours. No question I would use them again for plumbing projects.

We moved into our new house and we had to install a new water monitor for our homeowners insurance…read more I always get multiple quotes and after doing some research I I found Plumbing works! Not only was their quote reasonable but they even came back to the house to help troubleshoot when I couldn't get it working. For no fee! Since then we've needed a plumber twice more (once for a water pressure issue and another to replace a very old toilet) and they were super responsive and had very reasonable prices! It's always stressful dealing with plumbing issues but Plumbing works has made it so much stress free. Just really grateful to find them!

Very friendly, great communication and price is reasonable. I put a 10% deposit for a job and…read moreended up not doing it due to circumstances changed after a few weeks. They return the deposit to me without hesitation. Will consider them in the future works.

I needed to get a sewer camera inspection done for one of my projects. The guys squeezed me in the…read moresame day and did an excellent job at a reasonable price. The communication was great all throughout and I got what I needed to keep my project moving forward. Would definitely hire again!

Marc and Ean were amazing…read more I had a issues with my garbage disposal and drain. They came over and took a look. They found the problem with my drain, fixed it and cleaned out the built up sludge. They also found a broken piece of plastic in the disposal. Like the other reviews said, they were very professional and personable. They gave me full transparency with what was going on with my sink. The next time something comes up, they will be the first people I call.

I know my wife already left an amazing review... but honestly, I felt compelled to write one too…read morebecause Marc and Ean were that good. What started as a "simple" job quickly turned into a full blown oh-no-this-is-bad situation once our cast iron pipes and sewer line were inspected. From the very beginning, Marc was incredibly transparent, knowledgeable, and calm. He laid out the situation clearly, explained the risks, and gave us the facts, never once pressuring us. That alone earned our trust immediately. Marc and Ean are the kind of professionals you hope to find but rarely do. They're genuinely good people who clearly take pride in their craft. Communication was excellent at every step; calls, texts, in person, you name it. They showed up on time, kept everything clean, went above and beyond what was required, and treated our home with real care and respect. And let's be real for a second: they absolutely saved our ass. Big time. The work they did gave us peace of mind, and their pricing was more than fair, no upselling, no nonsense, no nickel and diming. Just honest, high quality work done right the first time. If you're on the fence or comparing companies, stop. Make it Drain is the real deal. Marc and Ean are true pros, and we wouldn't trust anyone else with our plumbing. Huge thanks to you both, me and Alisa genuinely appreciate everything you did for us. Happy holidays, gentlemen!