I'd give negative stars if I could. Gerald either has an enormous lack of knowledge about carpet cleaning, rushed through the job or both. We paid him $520 for a minor carpet repair and to clean two bedrooms. At first, they looked great but then we quickly discovered after he left that the carpets were soaking wet, due to him overwetting both carpets. The main stain we hired him for reappeared in a matter of hours. He also broke a picture frame that we had hanging in the house. Never apologized for that, never admitted that he did it and never offered us any compensation. (Funny enough, he didn't make me sign any liability form....) When I asked him kindly to return and help us sufficiently dry the carpets, he kept telling us that it was normal and that he wouldn't be able to dry them any more than they already were (which they were not). He kept telling us to give it 24 hours until they were completely dry. He frequently refused our phone calls (early evening) or flat out turned his phone off when he said we could call him at any time. He ultimately begrudgingly agreed to return to help dry them but only two days after he originally came (about ~48 hours) since he had another job lined up the next day. That put us at mold territory galore since the carpet was not in fact at all drier in 24 hours. We had to beg him to come out the next day at which point, of course the carpets were still wet. When he did come out, he told us we were wrong about the carpets having to be left dry (he said they'd be left damp...our carpets were far from damp in that they were soaking wet) and refused to honor his satisfaction guarantee on the website. He told us he wouldn't able to dry our carpets with his equipment. When I asked for our money back, he demanded to speak to my husband hoping that he would get a different answer from him. Nope. This guy overcharges, has no clue about customer service and really doesn't know his stuff about carpets either. You're way better off hiring someone else who has a ton of frequent great Yelp reviews. There's likely a reason he only has one review every ~6 months. You'll be grateful that you stayed away. read more

Top notch service, great communication, cleaned are carpets and removed may spits of concern in high traffic areas, spills from having many kids. Highly recommend and will use in the future!!!! read more

Gerald did an amazing job on my 3 bedrooms and some area rugs. I had bad traffic patterns in the carpet and now they look fantastic!! A true miracle worker :-) He returned my call, was on time, was very kind, had very good equipment, and took pride in doing a fantastic job. Thank you Gerald!!!! read more

Gerald! He's my fav!! He's friendly, professional, and so easy and fun to work with. Highly recommend him for your carpet cleaning & fixing up needs! He was in and out of my 2br/2bd condo in mostly a day. I appreciated that he took the time to explain to me what he did to the carpet, all the different types of cleaning performed, and what I can expect to happen as the carpet dries as it's a little moist post-cleaning. You guys, Gerald really transformed our carpet! I regret not taking more before and after photos. The are of carpet in the "zone of terror" between the kitchen and the dining room (which was like what, 5 steps given the size of the condo lol) was SO flat but he perked the carpet right up! Before getting cleaned, there were areas of the carpet that were so flat, you'd find yourself dangerously slipping cause it was so smooth hahaha. But again, Gerald refreshed the carpet so darn nicely! When I knelt down to pet the carpet, it was like petting a fluffy puppy! Albeit a slightly moist one, lol. Hopefully the Before/After photos help you make your decision! (After being won over by the act of carpet cleaning itself, I'm currently trying to persuade my parents to get their 30+ year old carpet cleaned by Dynamic Carpet Cleaning. If I manage to persuade them, THOSE Before/Afters will be WILD.) read more

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Great customer service. Prompt in communication. Excellent cleaning in my home. However, your area rugs can be taken offsite too. Highly recommend!! read more

This review is long overdue, but Gerald came over to machine-stretch my carpets last year and did an amazing job! He removed all the folds from our original shoddy installation (from the previous homeowner), even though some portions of our carpet were oddly angled due to the layout of our walls and staircase. I was also amazed that he was able to move all our heavy furniture around himself. Pricing was very reasonable for the quality, and he even stretched the carpet on a few steps in our staircase for free because it would have bothered him to leave those folds in. Highly recommend!! read more

Gerald came by in early March to tackle the terrible carpet stains a tenant left behind after moving out. While the carpets were filthy everywhere, the worst of it was concentrated at the entry and the bedroom. I didn't think the carpet could be salvaged but it was worth at least worth it let an expert try. He brought his hoses that were connected to his equipment up the stairs. He was thoughtful to place cones in the stairwell so that anyone coming by would be aware not to step or trip over them. He started spraying treatment on the stains and I left him to his work which took a few hours. I could hear his cleaning machine going over every inch of the apartment. Then he performed his restorative process which, from the sounds of it, was involved. When he was done, he asked me to review the work. I was speechless at how restored the carpet appeared. Even the carpet fibers were groomed to perfection. There was no cleaning product smell at all, which is always a worry with some carpet cleaning services. if you had never seen the carpet beforehand, you'd think this was freshly installed. I'd say that Gerald's cleaning and restorative process is awesome. He definitely knows carpeting and I would definitely recommend him. read more

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After the tenants moved out, there are heavy foot traffic marks on the carpet, the stairs areas are the worst. I called Dynamic Carpet cleaning for rescue. This is a very special steam deep cleaning system without the use of harsh chemical, the truck is big and with special equipment and tubes, it's different from any other carpet cleaning services I have seen and used. I am not a review writing person, but after seeing the result, we are thrilled, I benefit from reading the review other people wrote, now it's my turn to write the real result, showing our satisfaction and let more people understand that you can clean the carpet instead of changing the carpet by hiring the right people and equipment. read more

Dynamic Carpet Cleaning & Restoration - Stairs - Home Cleaning Near Me - San Jose, California

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We were moving out and had a carpet that was dirty and stained, and our cats had absolutely destroyed it along the corners and edges of the room. Somehow Gerald was able to stretch and patch the whole 2br apartment and make it look brand new! This is not a cheap service but it is worth it since we expected to lose much more on our deposit if we didn't get everything fixed. Gerald was quick to respond and come out to the apartment, though be prepared for the service itself to take a few hours; Gerald is a meticulous repairman and does not cut corners, and it shows in the quality of his work. Highly recommend read more

The best! Gerald is a magician! I highly recommend him for carpet cleaning and repairs. I have turned a bunch of my friends on to Gerald and they love him too! read more

DCCR is a rare carpet service provider who can clean and repair carpet in the same trip. It really saves me a lot of communication effort and time to have carpet cleaned and repaired by the same person in one trip. Gerald is polite and patient. He explains in details how he comes up with the total price and provides expert level answers to all our questions. I highly recommend DCCR and will definitely go to them again for carpet services. read more

I cannot say enough good things about Dynamic Carpet Cleaning and Gerald! I missed my first carpet appointment and Gerald checked in and was able to reschedule the next day. We were moving out of our old place where we had two rambunctious dogs that left a lot of stains on the carpet. Gerald was able to get all the stains out! Additionally, our landlord asked for another portion of the carpet to be cleaned and Gerald was able to schedule us in very quickly. OUTSTANDING SERVICE! read more

Amazing. Absolutely amazing. I thought my carpet was beyond repair. Gerald is a wizard. The time, the energy, and the skill all came together to make a 20 year old carpet look like new. My friends can't believe I didn't have the old carpet ripped out and replaced. That's how great of a job Gerald did. I can't sing his praises enough. If you need stains removed, your carpet repaired, or just a general good cleaning, call Dynamic Carpet Cleaning & Restoration. You can thank me later. read more

Punctual, professional. Very thorough clean, reasonable price, and answered all my questions.

Gerald was amazing. I can not say enough positive things about the results and Gerald in general. He power stretched and cleaned two carpets that we figured had to be replaced. They now look better than the day they were installed. Do not hesitate to contact him for you carpet needs. read more

Gerald was super friendly and professional. He did a great job on our carpet stretching and steam cleaning. Definitely recommend!

I could not be happier with the service I received from this carpet cleaning company! Gerald went above and beyond to do a wonderful job. I had to have my carpets stretched after only having them for three years. Thanks to Empire! They did not do a good job. But Gerald stretched the carpet and did a fantastic job! And then he cleaned the carpets and I've never seen such a detailed carpet cleaning program than the one that he has. I would highly recommend him to anyone! read more

My husband and I are repeat customers of Dynamic Carpet Cleaning. Last month Gerald stretched the carpet in our bedroom and cleaned all of the carpet in our home. It had been about two years since the last carpet cleaning, He always does a professional and thorough job, and the end result is phenomenal. Our carpet is 10-12 years old, and thanks to Gerald it looks brand new! The stretching made a huge difference in how the carpet looks. Before finding Gerald, another carpet cleaner we tried only did a superficial cleaning that didn't last, and didn't address higher traffic areas that accumulated more built-up dirt. The method he uses not only cleans the carpet, but doesn't leave it sticky or tacky. I wish I could give him 20 stars! I recommend him without any hesitation! read more

We got our carpet stretched and it was reasonably priced, high quality workmanship and most importantly decent guy that you can trust to get it done right. read more

It's after 10pm on a Friday night and Gerald is still hard at work making sure our carpets are thoroughly cleaned. After 4 years of stains and dog accidents, our carpets look brand-spankin new! He also did an amazing job stretching out our carpets. A real, honest, hard working guy. I highly recommend Dynamic Carpet Cleaning! read more

Beautiful carpet cleaning is only the beginning! He serves all carpet services it seems! I first had Gerald work on my office several years ago. He did a magnificent job! Then a police officer spilled some fingerprint dusting powder onto my rug after my home got broken into. The look on the officer's face as the powder fell onto the carpet said it all. This graphite stuff is nasty. I tried and tried but could never clean it. In fact, it got worse. So I gave Gerald the ultimate test, and he came through 100% clean. It was truly unbelievable. He's also stretched my carpet and this week he's going to mend a little tear that just occurred. And best of all, this is one heck of a nice (and honest) guy! read more

We had Gerald to clean a 2 BRD apartment - and the service was great! He was very responsive and patient, walking me through the quotes on the phone and answering all my questions. He's also flexible with his schedules, calling me couple times to confirm and reschedule to find a time that works for both of us. On the day of cleaning, he was on time, efficient, courteous; most important of all, our carpet was sparkling clean (my husband even said it's a different shade of color even it was not in that bad of a condition prior to cleaning)! Highly recommended, and will definitely use his service again! read more

This is a long overdue review. Gerald from Dynamic Carpet did an amazing job restoring my carpet. We had a flooding incident and my flooring had major water damage. The mitigation company came out and pulled out the carpet and took out some of the carpet padding underneath as part of the drying process. It was during the holidays, But Gerald was able to fit me into his schedule and gave the best quote. He went out of his way to find the best match for my padding and did a beautiful job stretching and tucking in the carpet. After he was done with the repair and cleaning, my carpet looks like brand new. I have never met a more genuine person who takes such great care in his workmanship. I am a happy customer and would return to Dynamic Carpet for any future carpet work. read more

Excellent to work with and extremely professional. Our carpets needed stretching and a deep clean and Dynamic delivered on prompt and high quality service. There are not enough stars on Yelp to rate this company! read more

If I can give anybody a 100 star it will be this man Gerald... Flexible and does such a perfect job. My carpet was full of pet pee stains because my pet has a bladder issue. It looked ghastly - lucky for us we had no odor because we used urine destroyer. But that left so many stains behind. But Gerald was quick to give us a quote and came and did an awesome job - our carpet looks spanking new :) We were considering having a clean up with Gerald initially and replace it next yr ---- now we are thinking we ll just get our friend in another 6 months for another clean up and keep our carpet. read more

If you are looking for the best carpet cleaner out there, you have found the company. Gerald cleaned my 15 year old carpet to near brand new results. He even re-stretched and removed the wrinkles in the hallway. He was unbelievably thorough and very professional. I will use his services again. read more

Wow! My husband and I are so AMAZED with the results of the cleaning & restoration of our carpet. We tried cleanings before and wasn't so hopeful that it could be saved. We thought to give it one more try and we're so happy we did. Gerald was relentless and determined to save our carpets. We live in a two story house with a lot of kids and foot traffic. The picture is proof that Gerald does an awesome job! I will be calling him back frequently and suggest you do too! read more

Dynamic Carpet Cleaning & Restoration - A picture is worth a thousand words. - Home Cleaning Near Me - San Jose, California

Gerald, the owner of Dynamic Carpet Cleaning is the epitome of the spirit of small business. Upfront, responsible, honest working, fair pricing, and great service. Of course, our carpet was clean and he also did a terrific job of repairing a patch of carpet that our dog scratched up. Listen, there are a lot of carpet cleaners out there... (yes, I researched all over the internet before settling on Dynamic) and if you're on Yelp in hopes of finding one for you, perhaps I can save you some time--- Just go with these guys. Really. read more

I had Gerald from Dynamic Cleaning & Carpet Restoration, Inc clean my carpets and upholstery in September of 2021. The job performed was amazing. My carpets are 23 years old and hadn't been cleaned in years. I had carpeted stairs with spots and a dirt patch from where an indoor/outdoor cat use to lay. I shook my head every time I really looked at those areas wondering if I needed to actually replace the carpets, but having very limited space to move furniture in the carpeted areas. I had witnessed twice a miracle Gerald performed with my boyfriends' off white carpet and that was enough for me to trust in Gerald's ability. My carpets looks amazing, really clean, the pile is higher and puffier to walk on, its easier to vacuum. It's been several weeks already since the work was done and the pile still looks tall and majorly refreshed. My upholstery wasn't as bad as the carpets but noticeably look brighter and feel less slick on the armrests. Gerald at Dynamic Cleaning & Carpet Restoration, Inc will no doubt be my first choice for my future carpet, upholstery, and flooring needs. I'm so thankful that the carpets don't need to be replaced. read more

Excellent work! My mother who has couches that probably haven't been cleaned in 20+ years were looking old and dull. The process Gerald uses is fantastic in cleaning a very old fabric. The amount of dirt he was able to extract was unbelievable. Now these couches look like they are white again. Also cleaned 2 club style chairs that had a velour type fabric and they also look good as new. We will be using Dynamic Carpet and Restoration again for sure. read more

I am in the throes of preparing to sell my house, which is an incredibly stressful & time-consuming process. I had saved Gerald's contact info after reading numerous glowing reviews on NextDoor, and am so glad I called on him to clean & protect my 20+ year old carpeting! He responded in a prompt & professional manner (sadly, a lost art in this day & age) and made my carpet look as fresh as the day I bought the house. It is now ready to be staged, sold, lived in & loved by someone else. My experience with Dynamic Carpet Cleaning was not just stress-free but actually enjoyable...I recommend this one-man local business unconditionally! read more

Gerald did a fabulous job. He's punctual, pleasant...explained everything in detail...and best of all he did an amazing job stretching two very tricky areas where I had been told before that nothing could be done. While I have not used him for cleaning, I already know he will be my go-too pro. Great job Gerald! read more

Gerald cleaned and restored our carpeting in 3 bedrooms and family room. This old carpeting looks new...really. Outstanding work. He is thorough in his work, friendly, pleasant to work with, honest and an all around good guy. The quality of his work is way beyond Stanley Steemer and Coit. No comparison Highly recommend Gerald and his services. read more

This review is long overdue. My old carpets had awful bulges in multiple rooms, including in rooms where it was impossible to move the extremely heavy furniture, such as a full waterbed.) The stretching and cleaning work was amazing and excellent. Great work. read more

We have been working diligently to get our house ready to put on the market. We have one room in the house with a carpet. We had it cleaned but needed it stretched (which is a service the carpet cleaner we used didn't provide). I looked up Carpet Stretchers" on yelp and found Gerald with Dynamic Carpet Cleaning. He was very professional and efficient, and was able to come right away (while the room was still emptied by the cleaning). I would definitely use him again for cleaning and stretching. read more

I recently moved out of my 2br condo. I hired Gerald to perform his 3-stage deep cleaning to the entire condo. Unfortunately, my dogs stunk up the carpets pretty bad and I wasn't sure if I would get my full security deposit back. Well, Gerald worked miracles! The carpets were restored to near-brand-new condition. His 3-stage deep cleaning process works wonders to remove dog funk. After the carpets dried for a few days and the condo was aired out, it was like my dogs had never been in the condo! I got my entire security deposit back! Also, his prices were very fair, about 5-10% less than I was quoted by some other local carpet cleaning companies. I would recommend Gerald and Dynamic Carpet Cleaning to anyone looking for a fair, honest, and extremely professional carpet cleaning service. Thanks again Gerald! And I concur with the other folks here; Gerald is a super nice and honest guy. read more

My cat does bad things to my carpet. Gerald does awesome things to my carpet. He's also very kind and professional.

I wish I could give 6 stars, frankly. First, let me begin by reminding folks what it's like with vendors and contractors often times - empty promises, lack of punctuality, lack of caring. With Gerald, I think I have had one of the most painless, positive experiences EVER, during one of the most stressful couple of weeks of my life. He is punctual. He is unbelievably kind and respectful. He takes an OBSCENE level of pride in his work. He does something OTHERS DO NOT. I had a DECADE of high traffic soil on white carpet that three chemical and steam cleaners couldn't remove. I had a two year old yellow stain from a dog with a sick stomach. I had an area rug over it. I had given up. When I needed to prep my home for sale, I thought I would try ONE LAST TIME, and I found DYNAMIC. Gerald has a unique three-tiered system - I've never seen anything like it. By the time he was done, my real estate agent said the carpets looked brand new. Those carpets helped sell my home. Period. I was able to remove the area rug and show off the carpet in a way I hadn't done in years and years - and I had just had the carpets done a YEAR ago...but they did NOT look like this, of that I can assure you. You are doing yourself and your home a disservice if you don't work with Dynamic. I referred him to my agent within 24 hours, and look forward to hiring his company again when we need it. It's clear when Gerald works in your home, he is treating it as he would his own. THAT'S A RARITY. read more

Our puppy dug a hole in our carpet and we had Gerald out to fix it with a new patch of carpet we bought. He arrived on time and was so professional and polite. He did a perfect job blending the seams and does only the highest quality of work. He is one of the most hard working and kindest people. We hope to have him come back and clean the carpets before we move out of the apartment in March. We would highly recommend Dynamic Carpet and Gerald!!! read more

Gerald is the BEST. First of all, he is really kind and nice, he actually tries to find a plan that fits your best interest. And he is very professional with a lot of experience. If you're looking for someone that can do an excellent job with the best price, give him a call. read more