Gene is professional, skilled, fast, efficient and knowledgeable. A top notch technician!read more

Fast, affordable, very fair prices- very professional. Always on time, very polite and…read moreknowledgeable. They have helped with my fridge, dishwasher, oven, and washer!

Josh was professional, honest and personable. He diagnosed the problem and even after I had signed…read morea more expensive estimate, when he found the problem could be solved for less he let me know. Fast, efficient, and extremely knowledgeable. Highly recommended.

TLDR: I would not hire this company. Not only am I very disappointed with the diagnosis process and…read morethe repair that did not address the issue that I called them for but also with the failure of their management to address my concerns. I called Plumbing Express to investigate and resolve a water leak in my kitchen ceiling. The leak was directly below my master bathroom toilet, which my sister and I had already narrowed down by tapping on the kitchen ceiling downstairs while listening upstairs, where the sound was clearly strongest near the master bathroom toilet. The technician briefly inspected both bathrooms but focused on my sister's bathroom on the opposite side of the house after noticing a damp sponge under the toilet tank. My sister explained the sponge was there because she sprays and cleans the toilet regularly, not because of a leak. The plumber then cut open the kitchen ceiling drywall, stated the leak was coming from the water supply line from my sister's toilet, and performed a complete toilet tank rebuild for $450. After the repair, he gave me a card for a company that performs restorations and recommended I call them to inspect for subfloor damage. When that restoration company arrived, they immediately stated there was no way the ceiling leak could have originated from the secondary bathroom because of the location and no evidence of water stains. They recommended another plumber and a leak detection company come out to find the leak before they performed any work. I contacted a second plumber, who agreed the leak was much more likely connected to the master bathroom toilet directly above the leak area. Finally, I hired a leak detection company, and they also confirmed the leak aligned with the master bathroom location, not the secondary bathroom Plumbing Express repaired. At this point, three separate professionals have stated the leak could not have originated from the bathroom Plumbing Express serviced. I paid $450 for a repair that did not address the actual problem I originally called about. In Response to Ty G: Your response is totally incorrect. I would not have called the second plumber and the leak detection company if your recommended restoration company had not told me that the leak was not identified. The pictures taken are of the secondary bathroom not the master as we discussed in our phone call. It is totally "disingenuous" for you to now state that the master toilet was the issue. This validates everything I thought about your company. Others beware!

Peter was very knowledgeable and professional. He provided the service requested in a timely…read moremanner. I will definitely call him again for other plumbing issues. The cost was reasonable for the work he did.

Peter did a great job fixing my sewer ejector motor in the basement. The price was reasonable, he…read morecame quickly and explained the issue very well.

I have used Bolton for both my AC and fireplaces. They are honest and professional, I highly…read morerecommend.

Less than a year in and the new fireplace isn't working. They also recommended a 'stone mason ' as…read morehad to remove some stones on fire place to get to a bad valve.... His work was TERRIBLE

called Roto-Rooter to handle a few bathroom repairs replacing the overflow valve in my toilet, a…read morefaucet, and the toilet's shutoff valve. Nothing out of the ordinary, just standard plumbing work. The technician Suman who came out was genuinely great. Professional, courteous, and clearly knew what he was doing. No complaints there whatsoever. The problem? The quote came in at $1,300. For those repairs. I nearly fell off my toilet (the one that still needed fixing). That pricing is simply impossible to justify for the scope of work involved, and I couldn't in good conscience move forward with it. It's a shame, because the service experience up to that point was solid. But when your pricing is this far out of line with reality, it makes it hard to recommend or return. Do yourself a favor and get a few quotes before committing to Roto-Rooter.

Very knowledgeable and professional technicians. I have used this location twice. Very prompt with…read morescheduling and providing quick estimates.

As most of you know, it is rare that I give a five star rating. But this company, Aaron Plumbing…read morewith headquarters in Suwanee, GA, was probably the most responsive and professional service I've had in a very long time. My water heater decided not to break on Tuesday evening, and I needed someone to come out and see what went wrong. It was roughly around 630 at night when I realized I had no hot water, so I Googled hot water repair services within my community. I called two plumbing services that were "near me" and both services told me I was out of their servicing zone. So I reached out to my neighbor and he gave me Aaron Plumbing's information. Now, but this time it was around 8:30 PM, but I still pick up the phone and gave them a call and a lovely lady answered the phone immediately. Unfortunately, I cannot remember her name, but she was remarkably friendly, efficient, and knowledgeable, and she went ahead and looked at the schedule for Wednesday. She told me that she could have a plumber out to my house between 8am and 12noon and I was excited that she was able to fit me into their very busy schedule. The young man, Tom Page, that came out Wednesday morning was also very kind and efficient. He was able to tell me that my water heater, which was the original to the house, would no longer be working for me, and that I would need a new one. I actually knew that I would need to replace my water heater at some point in time when I bought my home in 2019. But, as always, it's a disappointment even though you know it's going to happen. Tom actually had the correct water heater on hand and within a couple of hours had my water heater completely replaced. You'll see through the pictures below the old unit, and the new unit. When Tom was done with the installation, he walked me through exactly what he had done, he showed me pictures of what had been, and what was now fixed or replaced. We also had a great conversation on how to purge the silt in the bottom of the tank, once a year, to maintain the good health of my brand new water heater. I would certainly recommend Aaron Plumbing to anyone in the northern Cumming area of Georgia, because Dawsonville plumbing and other plumbing facilities located in Cumming, GA do not service my neighborhood.

Needed a leaky water main replaced, 40 feet from meter to the house. The Aaron Quote I got was…read more$4200.00. When I told the tech I had a cheaper quote he started to sound like a used salesman, dropping the price by $400.00. I used another licensed plumber and they replaced the same footage in addition a cutoff was replaced in the garage that was not in Aaron's quote all for $1450.00 with a warranty. So glad I did not get taken by this company, buyer beware. So glad mine was not an emergency so I could shop around.

Zone Heating and Air are outstanding! They were recommended by a friend of ours who also used them…read more Brian and Barrett were very informative and the quality of service they performed was above and beyond. Had a complete new system installed, had 3 different quotes and Zone was the best price overall.

Heating and air guys are excellent. They know exactly what needs to be done to keep things on…read moretrack. Highly recommend Zone

Had a water line break due to substandard gray poly piping installed when the house was built in…read morethe '90s, so I knew I'd need to replace the entire underground piping. Compared The Plumb Hero with 3 other plumbers, and all had about the same pricing, but The Plumb Hero co-owner, Jaron, noticed a potential fire hazard from the same piping that was installed on the water heater, and replaced it with the copper piping that is required by code, as well as installing an expansion tank on the heater, all included in my original quote. Most importantly to me, after installing the proper copper piping on the water heater, he was honest when he told me that the old water heater piping didn't look bad, which assuaged my concern about having to re-pipe the entire house at this time. This honesty in a world of scammers was refreshing and really appreciated. Have already recommended this company to all of my neighbors. The other 3 other highly recommended plumbers on Yelp, all with 4.5 stars and up, all seemed knowledgeable and friendly, but I went with The Plumb Hero because they got back to me the fastest with the quote--same day as the inspection--and I could tell Jaron really loves what he does. They were professional, knowledgeable, and fast. They're also very close to Lawrenceville and confirmed that I wouldn't have to pay a service fee the day of the initial inspection. Very satisfied with The Plumb Hero.

Dylan did a great job repairing my drainage pipe. He responded quickly, was knowledgeable,…read moreprofessional, and trustworthy. His price was very reasonable too. I would definitely recommend him and use him again.