I was recommended to this shop by my brother and since then I keep coming back. I was there…read morerecently for both shocks on front of my vehicle, and I got to say they delivered. I no longer hear the horrible sound that it kept making every time I stumble bumps or pot holes on the street. Car drives quietly. What stands out about this shop is how thorough and guaranteed their work is. The pricing on the overall work is always reasonable. Ron works with you on that. Ron has excellent customer service, communication, people skills and goes above and beyond for his customers, and I am happy to call myself one of his many customers and loyal customer that will continue to return to this shop for whatever mechanical work, my car might encounter. Ron always comes through. He sets a time on cars when it is ready for pick up and he delivers. I will continue coming back. Thank you Ron.........

Got to give a huge shout out to Ron and Micheal for helping me locate which part I needed and being…read moreable to ship it quickly will definitely be a returning customer!!

Listen up, stop searching! Stop getting ripped off and over charged!! This business right here is…read moreyour saving grace that will not empty your savings!!! OE's reps are top notch, knowledgeable, respectful, patient, and cool AF! Every time I need a part to any of my vehicles, not only did they go far and wide to find them, they had the best price EVER!! So many times I had to ask them to explain the quote and repeat back the parts I am ordering to make sure we are talking about the same thing!?! And yup, they saved me over $5,000 easily this year between three vehicles I own. I promise you this is your last stop shop you will ever need!!!

Tony is amazing customer service is great called in for a dodge temperature sensor and the part I…read moregot at first I thought didn't fit called Tony he confirmed some details.... With no hesitation he ordered another brand but low and be hold I got the sensor to go on thanks again to the service offered to make the customer happy I will definitely be going back here

Great place to find parts!! Great service and very friendly. Honest, great pricing and if they…read moredon't have what you need, they'll find it

I love this place I don't agree with those people who have posted bad things. I've been coming here…read moresince before I can work on cars, Vince and Tina are great people they actually know what they're talking about and can get any part for any car. Their prices and parts quality are so much better than autozone or any of the mainstream part store. Anyways this place is the best.

The customer service agent name David help me be able to help me choose the ride oil and also help…read moreme with other problems and I could always call him back and rely on. Thanks

Worst customer service and care ever!! Don't bother support this company and or location!! Lolllll…read morecame for my replacement part and they refused to replace when the other manager and customer representative said and reassured me I can come in anytime to replace!! And the store hours are 9PM! Not 10PM as stated on Google! I also called prior to coming in and confirmed for assistance. Rude and disrespectful super unprofessional and were sending customers out the door!! The manager should also advise aside from the customer standing in front of them and pull the employee to the side. Extreme sad with the manager and employees customer service attitude and when that's their main job.

After discovering CV Axle threw grease all over, I went on an emergency mode to fix the problem…read more Did not find any tear in the boot, but noticed I could slide it slight when pushed on the inner clamp where the tripod joint connects. Seemed easy enough to find a new clamp to tighten things up after sliding boot open to put new grease in and sliding back on. But the darn clamp search pretty much took all day! Going to 2 nearest Toyota dealers and they didn't have the clamps in stock! It's an old Lexus ES350, but basically Camry V6 parts fit so I usually shop Toyota dealers for maintenance parts:) No choice but to go aftermarket, but can't be trying to find order online when the car is up and I am dirty and need to get the thing fixed this day! Checked O'reily's but didn't find any usable clamp big enough. OE part was 102.5 mm so just over 4 inch diameter. Dropped by Auto Zone and nothing. Was about to give up, but decided to check out Napa online and found a clamp that one reviewer said worked for his Corolla large inner clamp. Voila, found it in stock here at the Brea location and headed right over. This looked like a no frills stores maybe supplying repair shops. No flashy fancy interior, just most of the parts stocked in the back side shelves. A nice older gentleman at the side counter checked the part I was trying to find and said he has to find it in the back shelves. He searched through the library like place and came back with a box of them! They looked big enough but would be best to check the closed size. Luckily he had a ruler on hand and measured max could be up to 4.25" perfect!!! Such a simple part, but so difficult to find in the typical auto parts stores, or even the dealerships! Now I know there's a serious auto parts store nearby in Brea with experienced folks to help me find some serious parts! Just in case you are looking for such a large CV boot clamp, attached is the part to get from Napa:) It's been a week and I just checked the clamp and my eyes are not the best but from the side of car with wheel turned, it looks dry. However, I think the axle shaft/small side may not be oozing a bit of grease. Will have to lift and get closer for my eyes to verify, but if it is oozing slightly there, I know Napa has the smaller clamp as well! (I know the small clamp side could slide and spin when I was under there last week, but assumed maybe it's good enough for the shaft side that doesn't have bunch of grease flinging around like the larger clamp side. Guess I can take my time to check out and reclamp the smaller side, the main problem was fixed last week)

Jackson's Auto - NAPA reminds me of what auto parts houses used to be. The only difference was…read moreinstead of huge books with all the parts they carry, it's now on computer.

As someone who does not feel comfortable handling car issues-- I was very grateful to have such an…read moreeasy experience. Had to get my battery replaced, called and got it handled by Edgar in less than 20 minutes!

The people that work here are very polite we and professional. We went to autozone down the street…read morefirst for a battery change. The guys there said they won't change the battery. So we ended up here and the guy was really great. He changed the battery and we bought some other stuff too. Also we tipped him $50 cause his customer service was OP. This was like a few months back ...will always come here first from now on .

Marcos and the other mechanic really helped me out. Very friendly couple of mechanics. Couldn't…read moreask for a better experience. Would recommend to family and friends! Thanks guys!!

I'm so happy I got to meet Marcos, I was referred by a previous client of his, Jesse, and I brought…read morein my 54 Chevy so he can help repair my shifter cable that snapped. Very honest and knowledgeable mechanic, I'm glad I met him and his shop, I will definitely be coming back, thank you again, Marcos.

THIS PLACE IS A SCAM! STAY AWAY! The parts you're looking at on the website are not the parts you…read morewill get delivered. JDM Engine Pros use photos of newer parts in better condition and then send you junk. I didn't think about this before I went through with the transaction, but you cannot verify mileage on the parts either (despite what they list). They'll get you with shipping fees, too. Both shipping to you and when you return the part. I'm pretty sure they do this so they consistently make money whether you buy or return. You've been warned.

I strongly caution others before doing business with this company. An engine order was placed…read morewithout my authorization, and I contacted them immediately to report it. Instead of taking responsibility, I was repeatedly told 'we will call you back,' hung up on, and ignored despite multiple calls and voicemails. Eventually, I was told a refund would be issued. However, the engine was $1,800 they returned About 2/3 of what I paid. When I called about the missing balance, I was told they did not believe the order was accidental and that they were 'losing money.' That response is completely unacceptable when a customer reports an unauthorized purchase. I was also told they call to confirm orders after shipment, but I never received any confirmation call. The lack of communication, accountability, and professionalism throughout this entire process is extremely concerning. If you value transparency and fair customer service, I would strongly reconsider purchasing from this company.