Since it went from golds to eos it been a a shit show I didn't mind the influx of people but when cleaning, restocking or even fixing stuff isn't happening that's just plain bad business management Like the previous review said bathrooms are not working, no soap no toilet paper and water leaks coming from the roof like who's the person in charge? read more

I would not recommend this business to anyone. They misled my husband and I into a contract of more personal training sessions than we were originally told or wanted. We were not able to see the contract, they just had us sign on a small signature pad. We were told the only way to cancel was through management, we emailed and went in person multiple times before we were able to meet with management. We were finally able to cancel the contract with the new manager in training, Raul Ojeda, but to our surprise the charges keep coming! It is such a headache, be warned! read more

This review is only based on the interaction with Phoenix, the Member Experience Manager. I went with my dad to help him get his membership setup, because on Friday they wouldn't let him in due to not being in the system and having to log on to the app. Also, on Friday they weren't helpful in assisting him at all and he's older. Went in today, Sunday June 7th to figure out what was going on. That's when Phoenix assisted us. He helped my dad walk through the process and made sure his card was working. He also had the patience to walk us through getting the app set up on my dad's phone. I could see why he's a Member Experience Manager, he definitely helps the people. Please excuse me if I spelled your name wrong. Thank you for doing an excellent job. read more

I joined EōS Fitness Cerritos and paid for the personal training, but multiple sessions were no-showed by the trainers and I never received the service I paid for. I called and emailed them multiple times, NO RESPONSE. If you are trying to get a personal training this place is the LAST place to go. Lack of professionalism, communication, and just full of irresponsibility. Emailed EOS fitness, no response. I don't know if they ever read emails or what. I reached out to Raul, he said I called and texted to cancel the training. I never did, and that is why I showed up to the gym. Now he is lying about the things I never did. It looks like this gym just scam people who are genuinely trying to workout, so if you are thinking about signing up for the membership as well as the personal training, just go find a different gym. I wouldn't waste the time and money on this gym. read more

It's gone downhill... when it was golds there was a standard. Now it's an overcharging, broken equipment gym and they still charge golds prices and only stay open til 7 on weekends... there is never any cleaning supplies, they don't enforce people not loitering in giant annoying groups or influencers filming right in front of you... the locker room always smells and it out of toilet paper.. not worth it honestly. read more

Been going here since Golds opened, and honestly it feels really similar to Gold's overall. Same kind of setup and vibe. I am glad they kept the LES MILLS classes and instructors! Shoutout to Annette Padilla, the BEST cycle instructor. If you ever want to try cycle, take her class!!! ‍ She's motivating, inspiring, hilarious, and really knows what she's doing. Highly recommend! read more

DO NOT GET PERSONAL TRAINING HERE. Go somewhere where people are actually passionate about health, wellness, and providing quality service to their community because you won't find that here. Quick to charge you but when it comes to refunding you money for a "mistake" they made, you will get the run around. (I have yet to see the $200 that I was told was being processed since 1/31!) Managers are not helpful, prolong addressing issues, and neglect viable concerns. Save yourself the headache. Fitness manage Raul will no show and take no accountability. Manager Tahlia will say she exhausted all her efforts to get you your refund then never follow up with results. And general manager Ed could careless about helping and scurry away when you attempt to have an in person conversation about the issue. Long story short, this box gym entity is not the place to entrust with your fitness journey or additional investments of time and money. It's a shame because the gym it's self is decent but could use more frequent maintenance checks and an upgrade in management ethics. read more

This Gym is amazing, I just got my membership and the process was so smooth. The times I've come the employees where great help. The gym has great free weight and many other things. They even have boxing bags. Overall a good experience. read more

The sauna is not hot at all. You can be there for hours despite people complaining and letting the staff know. Sauna has gone down in filthiness. Please raise the temperature and clean it. read more

Although the gym is big and offers much room for a great workout, it needs a deep cleaning, an equipment that isn't torn down. The steam room is one of my favorites, unfortunately it was not working, I can only assume since it was off and it smelled so bad. read more

When this location was Gold's Gym, it felt exclusive and intentional. The higher membership cost made sense because it came with: A more serious, focused training environment Generally higher-caliber members who respected the space Great hip music that matched the gym culture An overall sense of quality, pride, and identity tied to the Gold's brand It wasn't just "a gym" - it was Gold's. That name had meaning, history, and standards behind it. Since the switch to EOS, the entire atmosphere has changed, and not for the better: There's more crowding, more kids and casual traffic, and a lot less respect for the space. The environment feels louder, less focused, and less intentional. Equipment seems to be breaking down more often, and overall maintenance/quality doesn't feel at the level it once was. On top of that, original Gold's members have taken a clear loss: Our prices did not go down, even though the brand and experience downgraded. We lost the benefit of going to the Venice "Mecca" location 14 times a year, which was a major selling point for many of us. We originally signed up and paid a premium for Gold's Gym - a brand with a strong legacy in bodybuilding, fitness culture, and standards. We did not sign up for a generic, budget-style gym experience. The whole transition feels like a money grab, where the company benefits from the Gold's legacy and pricing, but delivers a completely different, lower-tier product under EOS. As original Gold's members, we've essentially been stripped of the brand, the benefits, and the atmosphere we paid for, without any real compensation, price adjustment, or meaningful acknowledgment. In short: We didn't pay to be members of just any regular gym. We paid for Gold's - for the brand, the culture, the quality, and the access that came with it. With the change to EOS, the value proposition has shifted dramatically, and long-time members like myself feel misled, devalued, and shortchanged. read more

Definitely not the same Golds crowd from before! Feels very 24 Hour Fitness. Miss the old Golds Feels....true bodybuilder.

No machines work. It's over crowded. Any time of the day it's peak hours it seems. :/

I would give this place a one star. Staff members are the front desk are young, inexperienced, rude, and clueless. As a former marketing director I would say this place gets a below average rating for ambience and customer service. The gym has gone downhill after EOS fitness took over. I had referred two people to the gym but will no longer be sending anymore people. The showers are dingy. The sauna is broken a lot. The restrooms are filthy. The gym machine floor is always packed. I'm used to cleaner gyms like equinox. read more

FIX THE SAUNA!!!!!! Its been MONTHS. They clearly do not have any urgency when it comes to the gyms quality and maintenance. FIX THE DAMN SAUNA! read more

A lot of the equipment doesn't work, weights are torn up, there's a funny smell in the locker rooms, Not enough machines there's always a line for people to use certain machines. Definitely would not recommend read more

Where are the dumbbells? There was no one at the benches and it was a closing time? Please have someone look into it read more

EōS Fitness - Where are the dumbbells? - Gyms Near Me - Cerritos, California

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It's weird how when u come with someone who has a membership they kind of harass you before u work out it's a nice gym but I wouldn't want to bring someone with me if the staff are going too make them uncomfortable and try too force them to join especially if a member has a buddy pass. kNOCK THAT OFF! read more

Disappointed with the customer and membership services. Through the online portal, I wanted to amend my membership tier and payment method. The portal is outdated and not intuitive. So, I spoke with representative via phone and they were unable to help with my request. Insisted that I would have to go in-person to complete my request. This defeats the purpose of an online self-service portal for account membership services. In addition, there is a efficient customer support. read more

I had Gold's Gym for about 2 years, so sad EOS took over. When it was owned by Golds the vibe was peaceful and everything was running smoothly. It was sweet to see a lot elderly people working out. members seem to take care of the gym. It has significantly gone down hill in the cleanliness, the working machines and the kind of people that come here. It feels chaotic, dirty and out of order. The price difference is not too big so not sure why EOS always attracts the worst, read more

Gym switched to EOS. Everything's the same, except the women's locker room air freshener needs to chill. It's so strong it's suffocating.

I was right. It definitely has not improved. Last week I was on a machine with a roach crawling around. The escape room smells like piss mixed with bellybutton and bleach. Yep you read that right. Nobody racks up weights! :/ super annoying. read more

The sauna never is operational anymore. Since moving from EOS from Golds equipment is broken longer and dirty

I had been trying to cancel my son's membership for almost a month now since his unused fitness training has still not been activated. According to the site, they can not cancel his membership there. I had to call a number. On calling, the person who answered said he could not cancel it since the site/ office has to say that it's already inactive. I had been doing the back and forth thing. Easy to join but can not cancel. NEVER JOIN. If there something lower than 1, I would give it. So disgusted. read more

What a shame about Golds gym being bought out by this disappointing company. Ever since the transition from GG to Eos it has gone down hill. The worst mistake Golds Gym franchise could have done. However, my only complaint is the crowd that comes in total degenerates, ghetto people vaping inside the gym, and constantly joking around. I'm already looking into canceling my membership with Eos and going to a private gym. *Update: Officially signed up for another gym and will be taking my business elsewhere. I signed up for Golds Gym not EOS.* read more

I left EOS for a reason, but it seems to be like that toxic ex that won't leave you alone. The reason why I left EOS in the first place was due to instructors being flaky and canceling last minute with no notice. I remember waiting for class to start only for the manager to show up 15min into the class time to say hey, class is canceled. It was completely unprofessional and wasted everyone's time. I expressed my concerns to management about how bad my previous experiences were with EOS' classes and they assured me it would not happen here with this new change. Well guess what, it happened today. It's been 4 days into this new transition and problems are already arising. We waited for step class to begin and the instructor wasn't there, which is highly unusual for her since she's extremely punctual and professional. I come to find out she actually left the company, yet they still have her on the schedule. This goes to show that management has no control or simply they decided to ignore the problem since it's a weekend. I asked front desk if they have any info and apparently none of them know what's going on. They also stated that management does not work on the weekends. Overall this is unprofessional and disorganized. This is EOS Hawaiian Gardens all over agin. read more

This gym wants your whole information before you even step in to see if you like the place. get out of here! a tour is not permission for you to email and text me about joining. too desperate. Next gym please!! read more

Great gym great location and the people are friendly. This the former Golds Gym which needs no Explanation but is now Eos fitness

Machine are not maintained regularly they feel like they are rusty and heavier than usually , bolts are missing from machine, bench press is off, ab pull downs straps ripped, etc etc... so when doing sets it's moving with the momentum, never can find weight, trash everywhere, it's never clean because it is always miss used have torn seats and pads read more

EōS Fitness - Gyms Near Me - Cerritos, California

Crazy packed at all times and they're not 24 hours but quite expensive for a membership when you can barely use the machinery due to how packed it is read more

Ever since EOS bought GG out, it's been horrid. Customer service and maintenance is horrible. Locker room isn't well kept. Dude at front desk with a beard, on the heavier side is rude as well. read more

Ever since they changed from gold gym to EOS they don't even take care of the escape room anymore which my husband and I paid extra to have access to. The weights are always in the wrong place and staff just hang out in the front standing there talking. If there's multiple staff at the front desk, someone could reset the weights at LEAST once a day. I know for a fact they don't even care about the escape room or how it looks since they don't have to upsell it anymore. Extremely disappointing read more

Gym staff is cool but that's pretty much it. People have REALLY bad "gym etiquette" here & it's beyond annoying. People will stay on phone calls/ sitting on their phones wasting everyone's time & not working out, with long lines for each machine. I've even had someone NOT let me use a machine because she was literally running back & forth using 2 different machines at once??? There is also never any paper towels or spray to clean anything & hand sanitizer. I've been coming here for a year now & will be going to a different location haha. read more