The team at Weststar is incredibly responsive and tech forward. I have referred multiple clients to…read moreWeststar and they have delivered every time. I highly recommend Weststar for any property management needs.

UPDATE: 07/11/26…read more PILAR started charging bogus RUBS electricity fees to my rent... crazier part is that this fee wasn't being charged to every tenant.. ( I asked a few of my neighbors) after I kept telling her they had no right to be charging the lobby electricity due to the fact they raised my rent ( even though my apartment floor is falling apart amd havent changed anything) she would just give me bogus answers about what my old contract said... I told her many times that those charges were ilegal... she just threatened me she would ask their attorney... as that would scare me... well I told her I would report her to HUD... guess what.. I WAS RIGHT!!! HUD agent made her refund me all they charged me for the BOGUS RUBS fee and to stop charging... in retaliation .. she sent me a 3 days notice to pay my rent or quit... ( ive paid my rent late before and never was threatened with no EMAILS) I do pay my late fees but after HUD agent proved me right... same week she sent those two emails with dates changed on both and mailed one... ( which again is ilegal as per HUD, on a controlled property unless tenant owes more than what the property is valued which mine is 1800 , my rent is 1400.56... she should HAVE NOT sent them..) but again she doesnt care about breaking the law... then she started accusing me of having my dogs illegally as I paid only the deposit for 1.. when they took over my apartment building, I specifically told her my two new dogs were therapy dogs, 1 is even going threw ADA training and sent her the letter by my psychiatrist... which she lost... so she couldn't get me though that so started harassing me about my dogs barking all day... I have the texts to prove this as well.... I asked my neighbors.. which they did says they sometimes did bark but not all day like PILAR was accusing me... I have lived on my apartment for 6 years and NEVER NEVER had issues until this nasty ass property manager took over... now I even had to put a ring doorbell on my door and a camera inside my apartment to see if it was true my dogs bark so much like she accused me off.... and again I was right... I have video proof of weeks of my dogs being calm... Now this month of july... I am paying my rent late again ( personal sruff going on so I do NOT mind paying late fees) she again sent me the 3 day notice to pay or to leave my apartment... SHE DOES NOT CARE ABOUT FOLLOWING LAWS OR FIXING STUFF... If YOU LIVE ON A PROPERTY MAMAGED BY THIS AWFUL PROPERTY MANAGEMENT... CHECK YOUR RENT FEES... THEY DO NOT LET YOU KNOW YOU WILL BE CHARGED ANY EXTRA FEES... THEY JUST ADD THEM AND HOPE YOU DO NOT KNOW YOUR RIGHTS....

We needed a new property manager and we contacted 6 businesses and interviewed 3. We have been very…read moreplease with the prompt responses to any concerns, excellent communication and attention to detail. I highly recommend this company.

I originally had another property management company overseeing renting out my SFH but after a lot…read moreof not-so-great experiences with their communication and help, I went looking for another property manager and that's where I found Paul and Pacific Sands on yelp. That was a chunk of years ago! Paul is very professional and gets back to me quickly even when I'm sure he's pretty busy. Also has helped me from time to time by giving his advice when I've got questions, so I'm always learning from him. The portal to keep track of my rental data is super easy to use too. Highly recommend for anyone who needs a great property manager!

We've never had a bad experience in the almost 3 years we've been dealing with J&P. We only…read morecommunicate with Sandra and anytime there's an issue or maintenance needed on something we can't handle. Someone is at our door step to help. Like clock work! We've dealt with big corporate property managers and....this experience is 10x better.

I have spent the last 4 years living at a property that J and P Realty have managed and I have…read morenothing but positive things to say. Most if not all of my interactions be it over the phone or in person were with Sandra. She was always happy and professional and always asked how my young son was doing. If there was ever a maintenance issue, it was resolved either the same day or very next at the latest. Believe it or not I looked forward to dropping off my rent check because she and I would always talk for a few min about families, holidays etc. I moved out of the property due to the need for a bigger space. I think J and P and their staff are top notch in my opinion. Nick F.

It's important to recognize work ethic, morals and integrity!…read moreEspecially in this day and age where these principles lack in a lot of spaces! I have a lot of respect for anyone that has to deliver bad news and who does so, in a professional, respectful, detailed and gentle way! I see Dillion as a vital employee at Coastline and I believe he should be recognized and applauded for his ability to deliver difficult news to applicants who don't qualify. It must be difficult and yet he does so in a gentle professional way. Dillon was pleasant throughout the whole application process and he kept in contact daily! Lines of communication is important to those of us applying and wanting updates! I can only imagine physicians and doctors having to deliver bad news to their patients, Judges and Principals...and the same goes for any employer having to let go of an employee. And again, the same goes for property management companies having to deliver bad news. With a pandemic, financial hardships, the increased cost of living and just the whole shift the planet is in, I can only imagine how brutal it is, sitting on the opposite end of an applicant! The application process for anyone can sometimes be pretty tedious as you collect all required documents. The patience Dillion and his colleges displayed were excellent! Thank you for your time and consideration! I applaud you today Dillion for your professionalism and integrity! Your family must be really proud of you! Wishing you all the best! MN

Terrible. Non-responsive management, $2700 condo in Baytown Wharf unit 544 is disgusting. walls…read moreare dirty, carpet is gross. Air isn't working. I'll be taking pictures and sending to the BBB. And it's musty!! Plastic kitchen chairs. Do not rent from these people.

My experience renting for the first time could not have been easier or more straightforward. Norma…read morewas very professional and made it a painless process to get my lease. She was flexible and always punctual in our interactions. Thank you again Norma for the great experience!

I have been a tenant for a short time, but I already know that I will be extending my lease when…read morethat time comes. I am pretty critical of apartments, so I was shocked by how much I loved this place. In terms of the managers (Robert & Rubi), they are competent, friendly, and very accommodating - overall, just stellar! The property is always clean; the appliances in the kitchen are all new when we moved in, the cabinets in both the kitchen and bathroom seem brand new, and the bathroom and kitchen counters are very pretty and clean. The design of the apartment is geared towards what is practical (ex: the bathroom fan runs at all times to reduce moisture) and all the features that I have seen have been selected to maximize energy efficiency. The apartment complex is well maintained, kudos to Robert & Rubi. Overall great facility, great managers, and amazing location in Torrance.

My partner and I recently completed an exhaustive apartment search in the South Bay. Hands down,…read morethe JRealty team was the most enjoyable to work with, and inevitably where we've chosen to make our next home. We visited 2 communities, contacted the corporate office several times, and ran through the application process as well. Dylan is stellar-- by far the easiest person I've worked with from application to approval. He is extremely prompt, diligent, kind and knowledgeable. We were showed homes by Bruce and Daniel who were both wonderful as well. Definitely experts on their respective properties and genuinely care about their communities and residents. It's apparent JRealty is fair, and quality in the scheme of landlord of the South Bay. Highly recommend based on our experience so far.

I've spent 6 months trying to resolve a parking issue at one of JRealty's properties, and the…read moreexperience has been incredibly frustrating. Management admitted in writing that another tenant was given a second parking space in error on their lease. They also admitted they recommended removing that space because it was causing problems. The vehicle associated with this improperly assigned parking space occupies an area that is not identified as a parking spot on the parking map that was provided to me by management. Instead of being parked in a designated space, the vehicle extends into the common driving and maneuvering area tenants must use to access their assigned parking spaces causing daily risk damage to my vehicle. Whats even more revealing about this company is how the issue was handled! I repeatedly raised concerns that the parking arrangement could present code, safety, or fire access issues. Rather than addressing the problem directly, I was told management was waiting on city inspection results and that those results could affect the outcome. Months later, I was informed that the inspection they had me waiting for was actually a habitability inspection and that the specific parking location I had been complaining about was not one of the spaces that was evaluated. Think about that! I was led to believe the inspection would address my complaint, only to later find out that the disputed parking space had never been reviewed at all. I spent months waiting for inspection results that never actually addressed the parking issue at the center of the dispute. Even after admitting the parking space was assigned in error, admitting the situation was problematic, and acknowledging that the disputed space wasn't evaluated during the inspection, management still has not provided a meaningful solution. I have attached screenshots of the emails so people can read the correspondence and draw their own conclusions. Based on my experience, get everything in writing. Keep every email, save every photograph, and document every interaction. The only reason I was able to uncover the inconsistencies in management's explanations was because I maintained a complete paper trail. Without it, this would have been reduced to my word against theirs.

Steve has managed the property I am in and has been an excellent manager, responsive and always…read morecomes to check and explain issues whenever we have any. I can fully recommend him to any property owner

Steven was absolutely Fast to answer. Knowledgeable, understanding and professional. He met with us…read morethe same day and made a good plan to our rental!

Julia Shi is a professional and knowledgeable property manager of RPM Choice. She cares for both…read morethe owners and tenants and listens to their concerns and takes cares of what is needed to be done. She informs owners of what is needed to improve the property and tells the owners the pros and cons of the improvements and why the improvements need to be done. When tenants report of an issue with an appliance or the heating or air-conditioning, she takes of it; if a new appliance or new heating/AC system is needed she informs the owners. Julia, also, responds to emails and phone calls timely and patiently. I appreciate her and thankful that she is managing my condo.

This is not a good company to use. RPM will find you an unqualified tenant just to get their quick…read morecut in pay. I was not aware that you need a business license to be able to rent out your house and RPM never mentioned it to me when I hired them. When something goes wrong with the property, she has her own people doing the repairs and charges you more than the job requires. After non renewal of property managing their contract, Julie filed a form with the city business compliance division for non business license for residential leasing income. She is a whistleblower! I have all my city permits for my house and ADU, but if you do NOT, do not take a chance to hire her. When she collected her Zelle cash payments, I am sure she didn't report that to the IRS. Be warned.