After my appliance repair man retired I needed a new one. None of my friends had any good referrals…read more, so I called Thermador (my oven was in the fritz) and they recommended RD. The appointment receptionist was exceptional and they could come over the next day. They sent me a map of where the technician was before he arrived! The tech was polite, professional and very knowledgeable. He diagnosed the problem and said parts needed to be ordered, but showed me how to get around the problem in the meantime. He also said my SubZero could use some service and did it immediately. . Overall very happy with RD and would happily recommend them

They charge $379.54 to make appoint, then another appx $650.00 to come replace a oven ignitor that…read morecost appx$140.00--total just shy of $1000.00 for repair that took 45 minutes ---total rip off

My LG oven wasn't working and I needed to get it fixed before Thanksgiving. Oscar was able to come…read morethe same day, assess the problem and fix it in about an hour. He was very courteous and walked through all the potential issues as he opened the oven up. Luckily no additional parts needed to be ordered and he was able to replace a burned out connector for a very reasonable price. The oven has been working perfectly without issue for the past few weeks. Highly recommended.

Oscar responded immediately to my Yelp request. Very accomodating. He repaired my washer issue by…read morereplacing the necessary parts. My washer now is working like it should. Oscar is pleasant to work with and reasonably priced. Would definitely recommend his services.

Eric was great. He came out to look at my Viking oven. It needed a part, which was very…read moreexpensive, due to being a Viking oven. His work was fantastic. I would use him again.

We strongly recommend North Shore Appliance Repair. Eric fixed our dryer on his initial visit by…read morereplacing the needed part right away. When our gas oven required service, he promptly ordered the part and installed it within two days. For both repairs, Eric was friendly, professional, and took time to answer my questions - all delivered at a fair price.

So glad we went to this service center! Staff was incredibly kind and helpful and replaced a part…read morewe needed for the Dyson air wrap bc it was still under warranty. Cleaned everything for us and was in and out quickly. Hopefully we won't be needing another repair anytime soon but if we do,we will be happy to return.

My 2008 Dyson DC24 finally had an issue that required an expense that I would have to cover. Did…read morethe math and went with a new Dyson Ball Animal 2. I went back to the same location where I had a prior great experience and it was the same excellent experience. Rich is still there but dealt with Max this time. Super helpful in explaining options without pushing a model. They took my old model for recycling, assembled my new model and helped put it in the car. If you need an unbelievable vacuum and superior service, you now know where to go. These vacuums and there situation specific attachments are incredible. Thank you Max. It is appreciated.

Prompt response, polite and receptive communication. Advised availability and arrived timely…read more Provided the necessary service. We needed our dryer serviced and he was able to diagnose the fault immediately. He knows his craft and was professional in his actions. Repair was done timely and the cost was reasonable. Would recommend the company anytime.

Had issues with dishwasher and Jose had to come back 3x to finally assess the dishwasher is broken…read more He googled a lot to show me his findings. Like dishwasher detergent goes bad after 6 months. Would have thought he knew this basic knowledge

Utilized them to fix our dishwasher. They were very prompt and knowledgeable. Recommend them for…read moreappliance repairs.

Several weeks ago my 12 year-old Samsung Fridge (RFG297HDRS) stopped making ice and more recently…read morewater was accumulating and freezing under the vegetable crisper tray. I contacted Premier Service and spoke with Giovanni. I couldn't help but think at 12 years the fridge might need to be replaced. However, Giovanni came over, diagnosed the problems, and repaired both issues, and provided a 90 day guarantee. His fee of a few hundred bucks, was more than reasonable. He further advised that as long as the compressor continues to work there was no reason to think we couldn't get several more years from this fridge. It's very hard to find trust worthy competent service professionals these days, but we found one in Giovanni and his company. I highly recommend Premier Service of NY for any appliance service you may require.

I honestly was not expecting much when I called but I am really glad I did. My stove had only one…read morepilot working and I figured I was going to be looking at a big repair bill or worse having to replace parts. Seth came out, took his time to actually look at the problem, and figured out it just needed a good cleaning. That was it. He did not try to sell me anything I did not need, did not push unnecessary parts, and was completely upfront with me the whole time. What really stood out was how honest Seth was. He could have easily told me I needed new parts and I would not have known the difference, but instead he fixed it the right way and saved me a good amount of money. On top of that he was friendly, professional, and made the whole experience easy. My stove is working perfectly now and I could not be happier. I would absolutely recommend Discount Appliance Repair to anyone. Seth is the kind of person you want working in your home - honest, skilled, and he actually cares about doing right by the customer. Five stars without question.

I am still waiting regarding my pickup for my washing machine, they still have not taken it and it…read morehas been over five days.. Really disappointed in the service and will tell my friends not to use this company they basically said they had seven days to pick it up and kept saying they were sending someone that day They said they would include haul away for the price.. EDIT 2/19/26: I fear that if I had not written my review, they would not have picked up the washer. Frustrating that I even had to write a review..

Don't post a lot of reviews but Richie is a class act! We called him to come out and take a look at…read moreour dryer as it was making a strange noise and wouldn't work properly. About an hour before he was due to arrive I showed my wife what to show him because I had to leave and of course the dryer worked perfectly after it spit out a face mask that had been lodged somewhere. Richie could have charged us the service fee and I even offered to pay it and he refused. He came in anyway, looked at the dryer and regardless and confirmed it was the mask and didn't charge us a thing. So nice to know there are good honest people in the world still. I can't recommend Richie's Appliance more, stand up honest guy!

Have always used him before. Always satisfied until know. Have called since 1030am, is now almost…read more2pm. No call back to even give me an idea when he would be coming. Very disappointed. Will have to call someone else.