Alex did a great job on our old Maytag washer. Called him at 9 am on Sunday. He was there at noon…read more Next day, he drove to San Jose for the part and had it repaired by 2 pm on Monday. This is a repeat visit where he did a great job, so had to have him back. Highest recommendation!

They came for inspecting my dishwasher, the technician didn't even touch the dishwasher and claimed…read morehe understand what the problem is. He took the inspection amount. Nd said he needs to check for parts and the job will cost 450$ . I told him to givd me a call after he checks for parts, but he didn't. Upon further following up, he blamed me that i didn't confirm. He then said parts sill take 2-4 days. Total waste of 4-5 days. Meanwhile i contacted another technician who fixed the dishwasher in 200$, within 2 hrs. Simple clog was the issue. Please beware, don't avail their service. They only need the indpection money and won't show up

I was looking to get my dishwasher repaired. Sergei replied to my request and was super honest…read moreabout not being able to find the part for me. I have searched for the part myself on the web and did not find any place that still carries it. I had follow questions and he continued to reply professionally and educating me at the same time. I hope I don't need repair soon but if I do, I will definitely reach out to Sergei. He gave me his valuable time to make sure I get the right work for my issue. Thank you Sergei for your time and honesty.

My oven suddenly stopped heating over 170F and after some extensive research (aka chatGPT), I was…read morefairly certain that I needed an igniter replacement. I messaged a few places on Yelp and I love that Sergey responded so quickly and was the only one who asked detailed messages to try to get a clear picture of my issue. The other companies I spoke to had a visit fee (around ~$65-$125) where they would send a technician, have them assess the issue, then provide a quote where we can apply the visit fee for their service if we chose to move forward. I wanted someone that would just no frills come and change out the igniter and Advanced Appliance Repair was perfect! They're extremely responsive, knowledgeable, and efficient! On top of that, they helped replace my oven light that has been out of commission since we moved in! 5/5 stars! They are excellent and would highly recommend!

Super PROFESSIONAL!! Top notch! Ray, the technician was…read moreclearly one of the most experienced pros I've ever encountered. He didn't waste time or words -- just immediately started investigating my washing machine problem. He identified the issue within a minute (literally!), then proceeded to trouble shoot. He located the panel at the back wall (which I'd forgotten about), and miraculously figured out an immediate solution. The whole service took a matter of minutes. So fast! So effective! Top pro here who knew exactly what to do. Because we have a stacked front-load setup in a closet, a second guy came along too. Both immediately took off their shoes outside the front door. They were both exceptionally courteous and answered all my questions. I had actually called another company (who have a top rating on Yelp surprisingly) who came out the day before. It was exactly the opposite experience: unprofessional, almost hysterical, imagining the worst but not actually doing anything useful. No comparison to 10x and Ray. Night and day difference. I also want to add that 10x was more affordable than the other company too. Plus they didn't waste my time as the other company did. I had booked the service on Yelp as a Project. I sent pictures to explain the setup. Sean who responded and set up the appointment for me was an utter professional, very responsive, and helpful. If you are looking for appliance repair, this is the way to go. Exceptional, fast, expert service, delivered with courtesy, respect, and care. I highly highly recommend them. Thanks so much, guys! Plus I know who to call next time.

They are responsive, professional and do a good job. They have repaired my washer and drier and…read morehave done a great job on both. They respond very quickly and seem to have people in one to two hour distance. This really helps because these machines cause problems when you least expect them. Overall great experience with them.

Three days before Christmas the finicky Miele dishwasher locks up again. No worries, I remember who…read morewe called last time because they did a good job for a fair price. They didn't meet those standards this time, they exceeded them. Alex did an outstanding job showing a total commitment to integrity by instead of replacing a $1000+ pump, he managed to clean the brushes internally and get it running. He charged only for his time at an extremely reasonable rate. The most important part to me was that he did his best to give me the best service at the fairest price. Integrity like that is uncommon, and should be communicated when present.

My LG dryer stopped to work and I made an appt for a service call for the following day. Alex came…read moreon-time and texted me his arrival time prior to coming. The diagnosis was fast. Alex provided a clear timeline and quote for the fix. We eventually decided to buy a new dryer given the current one is already at its 10 year mark. And Alex proposed to waive the service charge!

I found Intech last night through Yelp. I clicked on their website and scheduled an appointment for…read moretoday. The tech texted me to alert me he was on his way. He came on time and eager to help. He jumped right into work. He spent a lot of time on the work (KitchenAid refrigerator repair). Thankfully, I didn't need to order new parts. I felt like the pricing was fair considering the amount of time he spent on the project. It was a messy one too! But he left my home cleaned up with a fridge back in working condition. Yay! Will call Intech for all appliance repairs moving forward.

Intech is amazing! I didn't know what to do after a dishwasher part melted. I was fully expecting…read morethem to come in-person to assess and do the repair which would have been hundreds of dollars. However, they responded quickly via Yelp with a way that I could order a replacement part and fix the problem myself. He even gave me the exact part number to order after getting photos from me of the dishwasher. I had some additional questions that were quickly answered. I'm so happy with this company! They didn't milk me for more money just to turn a profit. I will be using their services the next time an appliance breaks. Highly recommend them!

Wow! Thank you for same day service from Yuri for troubleshooting our 6 y.o. washer...we thought…read morethe worse as our adult daughter was doing a late washer load last nite & said "water was coming out & she saw water spilling our and smelled smoke...." Well, if you don't clear the drain before starting a washer load, it will backflush & overflow...! Appreciated the fast response & same day service & troubleshooting time to resolve. Appreciated that they charged only the minimum for service call. Would call them again!

They did wrong diagnosis but returned the diagnosis fee when I told them…read more Fast to schedule but I do not recommend.

They fixed our LG Gas Dryer which suddenly no longer could heat up the day after we submitted an…read moreinquiry to them via Yelp. All done in just ONE visit! Excellent punctual professional service with honesty and pride of workmanship. Friendly too. They always kept me informed as to when the repairman was going to arrive. They were true to their word. The part (igniter) was inexpensive at $46 or so, but labor these days is somewhat pricey, but what isn't? They were here for about an hour and they took extreme care in not damaging anything. They brought their own shoe covers too. They verified proper operation, gave the dryer an overall health evaluation and even helped us clear out a bit of the duct assembly too while everything was apart. Good job! I would recommend them!

Woke up one morning to angry & loud sounds & a burning plastic smell coming from my refrigerator…read more I knew that something was wrong with it and it was only going to get worse, so I decided to hire an appliance repair technician to diagnose and/or repair it. The burning smell was an indication that something was burning out, like a compressor, fan/engine, or circuit, and after deciding that it was a fire/safety/health hazard, i decided to seek out help/repair/service for my dying refrigerator. Going through Yelp, I contacted around 5 locally, highly-rated refrigerator repair service businesses. All were either hard to get a hold of, or had availability a full week out. Can't wait an entire week with a fridge full of cold, perishable, and expensive food! I managed to contact the General HVAC Electric and Appliance Repair and they had an immediate opening the same morning! Talk about quick service. They gave me a 1/2 hour window of arrival, and within 20 minutes of my initial contact, someone quickly showed up at my front door. It doesn't get any faster than that! My service tech was Alex (the owner I think), and he was friendly & professional & efficient. Before even entering the house, he put covers over his shoes so as to not track any outside dirt into thr house, nice touch, appreciated, and definitely shows care, concern, and attention to detail & respect for the client. Good start, impressive, and noticed! Alex inspects the refrigerator from the inside/out, front/back, and top/bottom, and sets his focus on the computer panel behind the ice machine, which holds the motherboard/master panel that controls the refrigerator's cooling & operational functions. He meticulously & carefully removed & extracted thr panel, making sure not to damage any clips or fasteners that hold it in. He also took great care not to scratch any surfaces or lose any screws in the process. Once extracted, it was determined that the control panel was failing and needed refurbishing and/or replacement. That short curcuit was what was causing the burning plastic smell & poor cooling, for this 30 year old refrigerator. It has served us well, but was giving up the ghost in its lifetime of running non-stop for 30 years, a good run for a faithful trooper. Alex diagnosed, serviced, and fixed the refrigerator in an efficient, meticulous, and careful 30 minute home visit! He was very easy to talk to, and walked me through the entire process of what he was doing & discovering. He outlined the course of repair, paying attention to honest diagnosis, feedback, and repair cost estimates. He is very upfront & professional & honest & detailed, and I would not hesitate to hire him again. He is very trustworthy for a person who does not know anything about electrical, appliance, or mechanical functioning. Prices are very fair & competitive among other home appliance repair businesses. A flat $85 charge for house call, and that gets applied/pro-rated towards any repair or labor charges after the initial diagnosis. General HVAC was very responsive to my inquiries, and extremely quick to show up & get to work on fixing my refrigerator appliance. I may have just lucked out and found someone with an immediate opening, but I am thankful that I did. No wait, on time, fast & detailed service, honest feedback & labor/parts estimates, and even follows up with you with any other questions, concerns, or needs through text message & phone calls. It doesn't get any better than this. A service that is easily accessible, prompt arrival, great service, a cordial technician, fair prices, and follow up after care. I would not hesitate to hire them again to fix, repair, diagnose, rescue any other appliances in my home, from the HVAC/heating system, to the kitchen, to the washer/dryer, etc. This business is a class act and you should hire them too. They will quickly get you back to your normally scheduled life, thank you Alex!

The repairman arrived on time and was a nice guy. We took the large counter top microwave oven…read moreinto the garage so he could work on it. He spent about 2O minutes diagnosing the problem and it turned out to be a switch that allows the power to the unit when the door is shut. He changed out the switch and it works fine. It would have cost about $500 to replace same, total charge was $185 which included driving over here, the switch, etc. So you might say I saved $315, had I bought a new one.

From the owner: 3,000+ Happy Customers. Now in California. Fast, honest…read moreappliance repair for home & business. All major brands. Upfront pricing. Book today!

They fix my ice maker and stove top burner. I would hire…read morethem again.. I had 3 other service companies that tried to fix my ice maker but no luck. Glad that I was able to find this company.

Had a leak on my samsung front load washer. Steve came out and diagnosed, they ordered parts, came…read moreout and installed after 1.5 hours. All back and running and cheaper than the sears contract that i had for so many years. Service was well done, small family business that is well run and professional. Recommended.

I can't believe I haven't posted this before. Kim is the BEST ONE! Ever since my sister found him…read moreabout 8 years ago, he is the first call our family makes whenever an appliance at one of our homes starts acting up. 9 times out of 10, he knows what the problem is just based on your description. He's courteous, friendly, reliable, honest, and his prices are very reasonable. He treats your item as if it was his own, and will tell you if it's worth repairing based on cost/age or if it should be replaced. Make Kim your first call if you appliance goes on the blink :)

Simply put: I would not buy a new appliance without first checking to see if Kim serviced the…read morebrand. He is honest, knows his trade, cares about his work, is punctual and has very fair pricing. More details below if you care... Kim has fixed my refrigerator (Monogram) and oven (Dacor). In the case of the refrigerator, another company looked at it and told me I needed an expensive repair including a new circuit board. Something seemed fishy, so I had Kim check it out. Kim had the refrigerator up and running in 30 minutes, and explained exactly what was going wrong, and why the other diagnosis was BS. No new parts, no hassle. In the case of the oven Kim, Laid out the options of repair vs replace, then spent a ton of time finding a company that would rebuild the control board because it was no longer available. I had to follow up with him to check when it came in and schedule a new appointment...small price to pay, and I would certainly prefer this over him charging more and hiring a office manager to follow up on on the details.