Max was phenomenal, helping us diagnose a dishwasher's failed water inlet valve. When putting the…read moredishwashing back into place, he also fixed a substantial gap between the top of the dishwasher door and our countertop - fixing a prior botched job. He sent us the most detailed, professional notes on the follow-up repair, and will promptly return the next day with the part and fix. Thank you, Max!

They did wrong diagnosis but returned the diagnosis fee when I told them…read more Fast to schedule but I do not recommend.

My dryer stopped working and I called Spark Appliance Repair hoping for a quick turnaround. I'm so…read morehappy to have found them from they're yelp reviews. The technician arrived right on time, diagnosed the problem fast, and had my dryer up and running in the same visit. It's such a relief to have a repair service I can count on. They are now saved in my phone if I ever need help with another appliance. Thank you so much Spark, it's so nice to have clean clothes again!

We had multiple appliance repair needs, and Parvin and Eli came out and handled all of them with…read moreexpertise and care. The work was well-done, and they were so nice and very careful with everything. They obviously have pride in their work and do a great job. Highly recommend!

I had a great experience with City Master Appliance Repair. My LG front-load washer suddenly…read moreappeared completely dead, and I was concerned it might need an expensive control board replacement. The technician took the time to properly diagnose the problem instead of making assumptions or replacing parts unnecessarily. It turned out the issue was much simpler than expected, and I really appreciated his honesty and professionalism. He explained what he found, got everything working again before leaving. I would definitely use City Master Appliance Repair again and would recommend them to anyone looking for an honest, knowledgeable appliance repair company.

I'm so glad I found Lev from City Master Repair! I live in an old house and it's kind of tricky…read morematching up the exact measurements with the old appliances. Lev came out and helped me pick the correct hood blower for the kitchen. The old one was useless and rusted. There wasn't an exact match measurement wise but we picked the closest one. Then he came back out and installed a new Hauslane hood. Finally, a nice looking and functional blower. And Lev went out of his way and spent around 3 hours to make sure it was properly installed.

Really appreciate Nash's professional work on replacing the old cooktop! The work was done…read moreefficiently! Thank you!

Grossly overpriced. Good work by the technician. Timely…read more Clean. But total $ ripoff

If you want someone who is honest, knowledgeable, reasonable, professional and communicative to…read morediagnose and repair your appliance - Johe (pronounced Joey) is the person to reach out to! When we set up the appointment via phone the first thing he did was to clarify what our issue was and what brand and year our appliance (in our case our fridge) was. And he was upfront about the cost. You pay for initial diagnosis and visit which he applies towards the fix! We had issues with our ice maker that completely stopped - bad timing as it's summer now... Johe was prompt and professional, we have a no shoe policy in the house which he followed graciously. And in fact - when he came the 2nd time to fix it - he put on little shoe booties before he came into our house! For the initial diagnosis visit, he came on time, prepared and knowledgeable. Tried different things and determined we needed a new ice maker. He set our expectations about timing as he had to locate the ice maker and potentially had to be ordered if none in stock. He kept us informed on the status of the order (none were in stock) and called us to let us know when the order was expected to arrive and once it came - called me immediately to set up the next visit. When he came to fix it - he explained each step and what he was going to do and what it should be doing. He even cleaned up the inside of my fridge a bit as something spilled and he immediately cleaned it up. He ran the tests and for his service and new part we're all fixed!! He does all appliances and he is now my appliance fix it guy. Johe is personable and very professional. We feel like we hit the jackpot and highly highly recommend him. I didn't mention to him we actually had someone initially come to diagnose who charged less but that was my "learning fee" - cheaper doesn't mean better. The first guy who came looked at it, called someone, sat down and researched something on his phone. He finally came to the conclusion I needed a new ice maker, to seal in the ice maker and a new control board. At that point I contemplated just getting a new refrigerator all together! He did not give me the feeling he knew what he was talking about or knew the exact problem. He didn't even know there was a test button to try anything!! So we decided to call Johe at Silicon Valley Appliance Repair and we are THRILLED we did. It was comforting that he did his research prior to coming and knew what to do to diagnose. Johe ran various tests and figured we just needed a new ice maker unit and with the new unit it did what it was supposed to so no new control board!! THANK YOU Johe and you are our Appliance fix it guy for all our appliances!!

Johe came highly recommended, and he was every bit as outstanding as I'd hoped...I'd 110%+…read morerecommend him for your appliance installation and repair needs! His communication, attention to detail, technical knowledge, and follow-up were all excellent, and his honesty and pride in his work shone through. He and his associate handled a tricky installation of a new Bosch washer & dryer for me, and he patiently answered all of my questions and left me feeling very confident in the final setup. I'll definitely be calling Johe for my appliance service needs going forward!

Made an appointment between 12p-2p. We've been waiting for him since noon. He said "10 min out"…read moreat close to 2pm. At 2:40p, i tried reaching out, but NO answer. I told him I wanted to hear his side of the story before I write a review, but he apparently "blocked" me. I can't seem to post. I got my screenshot below as evidence. Passive aggressive (also in pricing), late, not transparent. Glad I dodged this bullet.

CJ responded quickly and arrived within a few hours on a weekend, which I appreciated. He was…read morepolite and completed the repair, and my LG dryer is working again. However, the pricing was extremely disappointing. The issue turned out to be worn drum rollers -- a relatively inexpensive part (around $30) and the repair took roughly 30-40 minutes. Despite that, the total charge was very high and far out of proportion to the parts and labor involved. For only a few hundred dollars more, I could have replaced the entire dryer. I felt taken advantage of due to my lack of technical knowledge about appliance repairs. Because of this, I would not use his service again and recommend others ask for a detailed quote and parts breakdown beforehand, better yet, find someone more reasonable.

A+ for scheduling, super easy on the website, got an appointment for the next day…read more A+ for responsiveness, Rovshan called the next day itself proposing a good solution and said they could complete it right away. Alex from his team came by on time and went above and beyond in fixing our issue. A+ for friendliness, Rovshan and his team always go above and beyond for their customers, this was in fact my third time working with them in 6 years. Absolutely recommend them and would absolutely work with them again. Thank you! PS The issue, if you curious, was our washing machine which started giving errors about too much and too little water.

Definitely 5 star review for Rovshan. Very friendly and very honest, plus give excellent practical…read moreadvice.

Seriously, Brian is as good as it gets. He was incredibly prompt, in fact making suggestions on the…read morephone to help fix the issue with our washing machine. When I indicated that it did not help, he was able to accommodate me on the same day. He fixed the issue in exactly 20 minutes and so charged only half of his original quote because it did not take him long. This is customer service at it's best! I would heartily recommend Brian and he will remain our go-to person for life!

I am absolutely disgusted and terrified by my experience with this company. Do not trust them. Do…read morenot let them anywhere near your home. An employee from Pacific Appliance Repair came to my condominium for a service call. Without knocking, without announcing himself, this man OPENED MY FRONT DOOR AND WALKED STRAIGHT INTO MY HOME. He didn't apologize. He didn't even acknowledge what he did. My daughter and my son were right there. We were all scared shitless. Then, as if that wasn't bad enough, he just darted out of my house and went next door. It took me a long time to even figure out where this creep was working from. Total silence from him. No explanation. No "sorry, wrong unit." Just bizarre, standoffish, and completely unprofessional behavior. Just because someone works for a company like Pacific Appliance Repair does NOT make them a trustworthy person. This guy walked into my home knowing full well my kids were there. It was strange, invasive, and honestly - who knows what his deal is. Maybe he does this shit all the time. Maybe he's a sicko. I want to warn every single person out there: watch out for this company and their employees. Rude. Weird. And honestly frightening. I have a photo of the guy. I'll post it so you can see his face. Stay far away from Pacific Appliance Repair. The police couldn't give me this man credentials so I did my own investigation and this is what i discovered.

Mike G came to my house to inspect my dishwasher, and I had a great experience. He was on time,…read morecommunicative, friendly, and professional throughout the whole visit. He not only checked out the dishwasher, but also gave me a bunch of helpful tips on how to keep my dishwasher, microwave, and fridge running well for as long as possible. He even cleaned the back of my fridge for me, which was such a nice surprise. You can tell he really knows his stuff and genuinely wants to help instead of just rushing through the job. I really appreciated all the advice, and I wouldn't hesitate to recommend him to anyone who needs an appliance repair or inspection.

Honestly can't say enough good things and I had only been around Mike for about 16 minutes-…read more I had been changing laundry out of the dryer in the dark (first mistake), and a screw fell out of my husband's pants )I thought it made it to the ground but it ended up fallin in the lint trap). I figured it would just get sucked through the vent if I started it but it actually sounded like a bomb went off when I attempted to begin a cycle, and I knew I royally f'd up. I reached out to Mike and he was prompt to respond and was actually available to come out same day (just so happened fairly quickly), and provided his time frame. Upon arrival he was professional, friendly, and made me feel at ease - being alone in your house with an unknown person can be a little nerve racking for a gal, but Mike was great! He worked quickly and efficiently to asses the situation after I told him what happned ( I was hoping I didn't have to get a new dryer), and was very neat/tidy while disassembling the appliance, and thankfully he found the screw fast. He also helped me do a little TLC on the dryer's insides while it was open, in addition to advising me as to how to best maintain my Golden Girl of a Maytag. He quote me a fair price which I happily handed over rather than having to explain to my other half as to why we may need a new dryer while we have a mini reno going on :/ I would definitely recommend, and am keeping his info for any furture needs!

My family has relied on this service for literally decades…read more Just recently they were my go-to for a clothes washing machine issue, or what I believed was the machine's issue. After Ace diligently tested everything and using acquired knowledge identified the source of the actual problem (the washer was not at fault). Though the technician spent ample time diagnosing it, charged only the standard dispatch fee (money, well spent!).

Kitchen Aid - built in Microwave Repair. Second time using Ace in many years. Our microwave…read moreneeded hinge replacement and a new turn-table motor. Communicated with Tom/Valerie over email. They ordered the parts and scheduled an appt within 2 days. Top notch service and everything works as new again. Thank you Ace