My dryer stopped working and I called Spark Appliance Repair hoping for a quick turnaround. I'm so…read morehappy to have found them from they're yelp reviews. The technician arrived right on time, diagnosed the problem fast, and had my dryer up and running in the same visit. It's such a relief to have a repair service I can count on. They are now saved in my phone if I ever need help with another appliance. Thank you so much Spark, it's so nice to have clean clothes again!

My 15 years old Subzero refrigerator stopped working recently and its freezer side was totally not…read morecold. The refrigerator side was still working because it has a dual cooling system with separate compressor. I reached out to Subzero for help, but all they could recommend is that I reached out to Box Appliance which is their preferred repair shop in the SF Bay Area which I already knew before calling. When I told Subzero that the earliest appointment with Box was 15 days later, the phone rep told me that she would reach out to Subzero to expedite the request, but in the end no one from Box got back to me for an earlier appointment. Don't who dropped the ball along the way but I as the customer was left in the cold, even though I got a Subzero but apparently means little when it comes to support. In search for other repair service, I came across Spark Appliance which got many great review. I decided to give Spark Appliance a try. The owner Eli quickly responded to my request and came over the next day. He quickly diagnose the problem to be a relay part issue to the compressor and was 99% sure to be the case. Fortunately, he had the part in the truck so was able to replace it right away. Additionally, he cleaned up my very dusty machinery to keep the refrigerator running efficiently. My freezer is still running fine few days later after the fix, so I can confidently say the problem was correctly resolved. I was lucky to have found Spark Appliance through this ordeal even though Box or Subzero did not come through. I found Eli and Spark Appliance to be experienced, reliable and honest, and I won't hesitate to call them again whenever I have future appliances issues (they work on all things appliances and not just refrigerator!)

The installation was done okay but the technician cut a few corners. I'm not confident the…read moreapplicance would hold up for a long time to be honest.. EDIT: the company started harassing me after I posted this review.

I originally wanted to give Lev 2-stars. However, Lev is the type of person who stands by his work…read moreand that's **really rare** nowadays so he deserves 5 stars. Read on... I have a three column Thermador fridge setup: A freezer, a wine cooler and a fridge. My wine cooler broke down after only 6 years. Lev agreed to come and replace it with a new one. When he took out the entire unit, we found that huge amounts of rust had formed between the wine cooler and the freezer. Lev told me he has never seen anything like this before and could be due to some leak. He fixed the rusty part of the freezer (still working) for a nominal fee and installed the new wine cooler. Fast forward 3 weeks, I did a small test by sliding a piece of cardstock in between freezer and the new wine cooler. Low and behold, it came out all wet. It turns out when these fridges are installed less than 6 inches apart (which is the case for almost ALL column installations), they need to have either insulation or a heater kit in between to avoid condensation. Thermador did not tell me this (because they don't know how far apart the fridges will be installed) but they said Lev, as an installer, should have known. When I talked to him, he said he has never seen that part installed but since it was causing problems for me, he would come back and install it for free! That's why he gets 5 stars from me. He was the only good part of this whole 3 month ordeal with Thermador.

After my washing machine broke, I called 4-5 different places, and BayCity Appliance offered both…read morethe earliest appointment and the cheapest quote. Nash came by to fix it the next day, gave me tips about some other potential issues down the line that he noticed, and finished within 30 minutes. Washer works great now, very professional service, highly recommended!

Grossly overpriced. Good work by the technician. Timely…read more Clean. But total $ ripoff

Johe was very knowledgeable professional about the Whirlpool fridge models that was having issues…read more He expertly isolated the problem. Walked through the problem and solutions. Was extremely honest and reasonable. His charges were very reasonable for the quality work provided. Highly recommend him.

Johe repaired my dishwasher. He was very courteous, knowledgeable and on time. He fixed the issue…read moreand charged a fair price. He works on all makes and models of appliances, I highly recommend Silicon Valley Appliance for all repair needs.

CJ responded quickly and arrived within a few hours on a weekend, which I appreciated. He was…read morepolite and completed the repair, and my LG dryer is working again. However, the pricing was extremely disappointing. The issue turned out to be worn drum rollers -- a relatively inexpensive part (around $30) and the repair took roughly 30-40 minutes. Despite that, the total charge was very high and far out of proportion to the parts and labor involved. For only a few hundred dollars more, I could have replaced the entire dryer. I felt taken advantage of due to my lack of technical knowledge about appliance repairs. Because of this, I would not use his service again and recommend others ask for a detailed quote and parts breakdown beforehand, better yet, find someone more reasonable.

Made an appointment between 12p-2p. We've been waiting for him since noon. He said "10 min out"…read moreat close to 2pm. At 2:40p, i tried reaching out, but NO answer. I told him I wanted to hear his side of the story before I write a review, but he apparently "blocked" me. I can't seem to post. I got my screenshot below as evidence. Passive aggressive (also in pricing), late, not transparent. Glad I dodged this bullet.

I chose this company because of it's excellent reviews and because Rovshan, the owner, answers his…read morecalls himself. When he came to fix my wall heater, the pilot light was out, and he charged me his lowest service fee for re-lighting it. I didn't think that was the only issue, but we weren't able to duplicate the problem. He gave me a 30-day warranty in case something else went wrong. Something else did go wrong. He came back, found a new problem, and over that and another visit, fixed it. He credited the original service payment toward the second bill. Rovshan is prompt, courteous, and just the right amount of friendly. If I need other home appliance repairs, he will get my call.

My refrigerator stopped cooling one Saturday. I called this company and a technician came out…read morewithin a couple of hours. He quickly diagnosed the problem and gave us a rough estimate of the parts and labor to fix. It turned out that a new refrigerator would be in the same order of magnitude in costs so we ended up buying new, so I cannot comment on how well they fix things, but appreciate how quickly they were able to come out so that we can make decisions about our appliance in a timely manner.

I am absolutely disgusted and terrified by my experience with this company. Do not trust them. Do…read morenot let them anywhere near your home. An employee from Pacific Appliance Repair came to my condominium for a service call. Without knocking, without announcing himself, this man OPENED MY FRONT DOOR AND WALKED STRAIGHT INTO MY HOME. He didn't apologize. He didn't even acknowledge what he did. My daughter and my son were right there. We were all scared shitless. Then, as if that wasn't bad enough, he just darted out of my house and went next door. It took me a long time to even figure out where this creep was working from. Total silence from him. No explanation. No "sorry, wrong unit." Just bizarre, standoffish, and completely unprofessional behavior. Just because someone works for a company like Pacific Appliance Repair does NOT make them a trustworthy person. This guy walked into my home knowing full well my kids were there. It was strange, invasive, and honestly - who knows what his deal is. Maybe he does this shit all the time. Maybe he's a sicko. I want to warn every single person out there: watch out for this company and their employees. Rude. Weird. And honestly frightening. I have a photo of the guy. I'll post it so you can see his face. Stay far away from Pacific Appliance Repair. The police couldn't give me this man credentials so I did my own investigation and this is what i discovered.

Didn't end up using Brian's business because he didn't work on my particular Bosch dishwasher…read moreproblem, but he was so helpful with a referral to someone who could. Will definitely keep him in mind for future help on my other appliances. Thank you, Brian!

Mike reached out regarding a requested quote and offered a quick turnaround to inspect and give me…read morea quote on a broken dishwasher. He gave me some options and appreciated him explaining the common problems he'd seen and realistic expectations of durability on certain parts being replaced. I accepted his quote and he did a fast and easy replacement a few days later. He was respectful, wore shoe coverings and didn't mind my friendly but cautious dog coming up to him. I'd 100% recommend him for his professionalism, quick turn around, and fair quote.

Mike is knowledgeable, honest, and a pleasure to work with. My Bosch dishwasher had stopped…read moredraining, and he was able to come out the very next day. He quickly diagnosed the issue and fixed it on the spot. What really stood out was his integrity--he only charged the diagnostic fee, whereas others likely would have charged much more for the repair. He also took the time to clearly explain what caused the problem and how to prevent it in the future. I highly recommend Mike and will definitely be calling him for any future appliance repairs or maintenance. Thanks again, Mike!