Had a maintenance work scheduled for our two AC units for today. Jaydon, the Tech came in. Very polite and professional Tech. Completed the service in a timely fashion. Explained and suggested a couple of recommendation. Service was completed with full satisfaction. read more

Today I had a routine service on my HVAC system. My technician was Cameron Watkins and he was amazing!!! I'm requesting him to do all of my service and routine checks for my HVAC system and I want to thank you, Cameron for being so trustworthy!!! A big thank you!! YOU ARE AWESOME!! read more

Having been using them for years - at first they were very good, now I am getting ready to file a Small Claims action against them for negligence and bad faith for not following up to the agree payment of $800 to compensate us for their sloppy and dangerous work. About 6 moths ago they installed a new breaker box incompetently Ironically they found the error themselves when our Drier failed - and latter found out we were running a high risk of starting a fire - we were lucky the Dryer just failed, before starting a fire. They fixed the problem, but had to tear up our drywall to fix. They offered to pay us $500 for the unnecessary damage and inconvenience. That was almost 6 months ago, and they have not honored their agreement. My wife has been calling almost biweekly and literally getting the line "check is in the mail." A real run around.... it would take pages to outline management's incompetence, or just fraudulent, business practices. As a side note, our drier failed again, we call another contractor - he found out E Dennis Electrical breaker box fix involved installing a electrical cable from the breaker box, over the top of the Dryer Vent. This cable was cramping the vent it closed - and had to redo our ductwork to fix it. It cost us $134.10 to repair the negligent work of E. Dennis. This is a incompetent, frustrating and dangerous company to do business with, stay away read more

Horrible do not recommend needed air work done and they never showed for 2 days and text messaged after hours so I couldn't talk to anyone, every service I have had done has been extremely expensive....customer service is a joke amd the membership monthly is not worth it, you get no discount on any service read more

I have a maintenance contract with this company and they have never come to do the maintenance. They cancel appointments and never come! Additionally, before Christmas I had them come out to look at the heating unit which was problematic (service call not maintenance) and was told I needed a whole new system installed because the system was set up for natural gas when I had propane. This caused me tremendous stress right before the holidays thinking my system was dangerous. They told me to leave the system off until it could be replaced and sent me estimates. Upon contacting my builder (house was only a year and half old), another company came out and said the system was properly installed and safe and did not need replacement (they made a small adjustment). I have asked for both my service call fee as well as the maintenance fee returned due to their incompetence. Additionally when I've called in, the person taking the calls is rude and disrespectful. My experience with this company is terrible! Go somewhere else!!! read more

E. Dennis is my go-to for electrical and plumbing. Today, I used them to hang a lighting fixture that was experiencing trouble trying to hang. Loshane Grant did a great job. He was on-time, pleasant and efficient! Good customer service is rare these days. I'm so happy I discovered E. Dennis! read more

We needed a new kitchen faucet installed and the service was very prompt, which was greatly appreciated and the final price was reasonable. Stu was our tech, very experienced and was very good in communicating his work. We have used E Dennis several times with very good results...I hope our ac concern is handled with the same service were used to. read more

I had a situation leaving my household with no water. I dug around looking for a plumbing company that said they were 24/7 open, this company claims that. This is far from the truth. They have an after hours call center which is just about as useful as an answering machine, they can't book appointments, they cant dispatch technicians, but worst of all they will lie about this. I called and spoke to a lady early afternoon on Sunday and she asked if I wanted to set up an appointment to which I responded with "only if you can get a technician out today" and she assured me this would happen and it would be a short time before I was contacted with an ETA for the technician. 2.5 hours go by and no call, so I call back and was told technicians are just busy in the field and would be a bit longer before I was contacted. At this point I have full faith that someone will be coming by that night. Then 9:30 pm rolls around and still no call. I have waited and waited and put off the idea of just getting a hotel so that I could shower. I call them back at 9:30 and finally get some one who is honest and tells me that no one is in the office and everyone I have been speaking to was just in an after hours call center that just puches the information they collect to the actual office with seems to only be open on weekdays from what I have learned. They finally call back on monday morning around 8:20 am and I explain my distain with the whole situation. The lady asks if I'd like to speak to a manager like that would fix something. Long story short, 30 minutes on youtube and a discover of the plumbing connections known as Sharkbite and the problems were all solved for under $100 including some new tools. read more

We had Brett and Caleb come out to our house to rewire our entire house. Starting out, it was amazing; updates on the house everyday AND it was only suppose to take a week to finish (give or take). Something happened (not my business to put out there) but one of the workers was let go, after that; it went to hell. They was taking their sweet ole time and three weeks later, the lights are finished now we have to wait for the drywall guy. I understand things happen that alter the time frame but it felt like they was taking their time to get one of the dudes out of his money, but it was all happening on our time as well. One last thing, we spent 20,000+ to get the house rewired; we don't want those cookies and little ole cooler; get a cleaning services instead so your costumers can enjoy their newly lit home because your men make a MESS! And it would be nice to have your guys lined up PROPERLY so no one has to come out to our house while we are here, yall had three weeks...!!! Sincerely, a tired mama just trying to keep her baby asleep and her house CLEAN. read more

The HVAC manager, Matt, called first thing this morning and went out of his way to make things right for us after 2 days of an AC leak in the ceiling. Matt fixed the issue himself! Love that E. Dennis puts their customers first! I highly recommend E. Dennis for your HVAC, electrical and plumbing needs. They are honest, dependable, and professional! read more

E Dennis knocked it out the park again. My technician Brandon Shields was knowledgeable, professional and honest. Thanks E. Dennis for your top notch technicians in both expertise and integrity. read more

HVAC UNIT IN attic was making a loud noise when it came on and off. First 2 techs couldn't locate issue and the third tech Nic came out today and after about 30 minutes located the issue and repaired it. Line from Evap Coil was vibrating when the unit came on and was banging against the housing unit. Great service on time and Nic was very professional read more

They were supposed to clean all three of my furnaces. Charged me $399 to do so, and paid it in advance by the way per their request . The guy was here 45 minutes to clean three furnaces nothing was cleaned. He did not have anything of a vacuum or even a brush or even a cloth to wipe anything off. He told me one needed absolutely nothing and he only spent about five minutes there. The other two he took pictures and showed me some dust, but didn't clean anything. He used my filters 45 minutes for all three furnaces. This is a scam in the worst service I've ever had in my life. I paid $400 for someone to install a filter read more

Buyer Beware - Maintenance Plans!!! Used E-Dennis for a repair. They did my repair and sold me an annual maintenance plan. With this plan you get repair discounts and 'free' electrical, plumbing & HVAC inspections at further dates. You can't schedule them all the same day! Once these 'free' inspections are performed their sales service guy will try to sell on products to upgrade your current plumbing, electrical or HVAC systems. These products have nothing to do with your annual maintenance plan. Their maintenance process is just basically a system inspection check to try and sell you system upgrades. They will replace a filter but will not clean any dust found in a blower or inside the unit. My last HVAC inspection, the repair guy noted that my blower fan inside my unit had minor dust clumps on it. The dust was not cleaned off the blower during this inspection! Instead they tried to sell me a whole house duct cleaning service. How is this maintenance?!?! The company also attempted to schedule separate plumbing and electrical inspections included with my maintenance plan which I kindly declined after realizing they would also be sales pitches for product system upgrades on my plumbing and electrical. read more

First appointment scheduled scheduled between 8-12pm. No show and then a cancellation around 1:30. Asked to reschedule the next day... at 3:10 i get a message from Ken that they need a confirmation to come. Very unprofessional as he left me a message saying the following: Transcription "Good morning this is Ken with the Dennis AC plumbing electrical trying to reach Mr. William answer hey I'm just giving you a call for an update ETA for your appointment today it looks like you are next in line am we are looking at an arrival time though between 1230 and 230 for your appointment if you have any questions or concerns please give us a call at 678-403-1071 thank you have a good day..." read more

Very professional and prompt service. I called them as soon as they opened and they were able to get me an appointment on the same day. No extra fee for same day appointments either. Did i mention my Technician completed the diagnostic and fixed my air conditioning unit in less than an hour. They are great. read more

Exceptional service! Our 13 year old AC unit finally died. Levi Trafari came out and worked with us on getting a great price to replace our AC unit. Levi was patient in answering all of our questions and didn't mind staying late to do so. He is extremely knowledgeable and provided several options for us. The installation technicians, Hunter Padgett and his coworker, showed up as scheduled and replaced our old unit with the new one efficiently and with minimal disruption. They were pleasant and got us cooled off in no time. They also provide a military discount. We have had bad experiences with AC companies in the past, but thankfully our experience with E. Dennis was drama free! I truly recommend this company if you need AC work completed. Very pleased customer! read more

My husband and I started this journey back in May, 2024 when our electric panel started smelling like stink bugs. We knew it was serious and called several electric companies late at night. E. Dennis was the only company that called us right back and had someone come out early the next morning. He replaced all of our box connections and we signed up for the maintenance visits. We were seriously considering whole house water treatment because our water was hard and sometimes smelled like the local pool. We ended up getting the Halo Carbon Filter Whole House Filtration & Conditioning System. We were also looking to have our ducts cleaned but ended up having them replaced because they were so old and couldn't be cleaned. We have liked in our house for 30+ years and have had many animals over the years. This company is fantastic to work with and I'd like to give a shout-out to several folks for being professional and courteous, including but not limited to: Ashley, Kirk Brown, Joshua Mullen, Brandon Shields, Jamie Blackstock, Ulices Morales and Jonathan Timms. There were a couple of guys who came out with Ulices to help with the duct replacement, but I don't remember their names. They were in and out with minimal disruption and cleaned up after they were done. I would highly recommend this company. They do just about everything! read more

Repair person came out told me what needed to be done but was not ble to resolve the issue. Scheduled an appt for next day, NO SHOW NO CALL. 90 + degrees. The response to complaint was I'll have a Manger call next day!! Still no appointment, what a joke. read more

my sink fell disconnected from the granite called for service assured me they do this. 79.00 service call fee. Okay. Tech gets here wants to give me a new garbage disposal nothing wrong with the one I have repipe everything Been working fine for 20 plus years. 2800.00. Really I guess it's there way to get to peoples homes give them something they don't need but make 79.00. That's okay with help from a friend I got the sink back up for less than 15.00. I will DYI things from now on. Too many people not are so dishonest and are take take take no morals. read more

I called and ask for Donie to come out and fix my problem,he showed up done a Awesome job. I will not go anywhere else, the job he done , I will tell everyone the service I got very professional. I won't ever go anywhere else. read more

Ryan and Chad the owner both stand behind Joshua the tech. If the New construction home is unsafe in Sept 2023 when they serviced it and let the system run until today and now it is unsafe how is that possible. They turned off the unit on a Holiday weekend. Ethical and shady practices. read more

Worst at plumbing!! Don't waste money on them and even got talked into hvac and canceling. Plumbing isn't a reliable option and guy wants to say if I have to put a shovel on the ground I'll have to charge you and if you want to save money call whoever works in sprinklers. I called you and fix it. I was willing to pay extra for them and was unwilling and trying to talk me out of it. What a joke, it was 1:20 and I guess he was hangry and didn't want to make money read more

Stood up! Had an appointment between 8-12 and missed a call from tech at 11:19. I called back at 11:26 and was told the tech canceled because I didn't answer the phone?! I can't express the amount of unprofessionalism this is...have your customer waiting 4 hours only to cancel after a 6 minute missed call? I should have read the other reviews! read more

Called twice and asked to speak to owner. Never got a call back. One of their trucks drove by us, on Dec. 18th at 10:00 am, when we were in a crosswalk, with the smell of marijuana wreaking from the work truck. I tried to contact the owner privately, but since that didn't work. Here I am. read more

horrible experience, they charged an outrageous amount and did not fix the issue. i called a real plumber out and he fixed the problem in 20 minutes and charged me 20% of what e Dennis charged to not fix it. I gave them the chance to split the bill, cover the cost of a truck roll and pay the technician, no response whatsoeve. would not recommend . read more

I'm a first time home owner and this was my first time having an issue with my AC unit. Saturday night I turned my AC on because it was 85 degrees in the house. I left my house and came back 2 hours later and it was still 85 degrees. I thought maybe it was my Nest causing the issue so I waited until Sunday to test again and had the same issue. I went outside and checked the AC unit and the fans wasn't moving. It was 91 degrees outside and 86 degrees inside and I knew I needed service. With this being a holiday weekend, I just knew I would have to be in my house without AC for a least 2-3 days. I called around and everyone had an outrage fee just to have someone come out to look at the unit on a "holiday" Sunday. With a quick search I found E Dennis AC and gave them a call. Within 40 minutes, Brock was at my door ready to work. Less than an hour Brock had my AC back up and running. This has been amazing service. Brock educated me on what was causing the issue, he gave me a price break down, and what he had to do to resolve it. I'm now relaxing with my AC colder than a polar bear toe nail. They have a customer for life with me! read more

Sam Monford did a maintenance service on my HVAC unit. He was very professional and did an excellent service. Very knowledgeable and provided exceptional customer service care. Thank you Sam. read more

Don't hire them for any electrical work. Totally incompetent in that area. I hired them because I had no light in one part of the house, and when I tried turning things on my breaker would trip. Their technician came and kept telling me my breaker wiring was not according to the code and he had to change it. I have owned the house for more than 30 years and no electrician ever told me my breaker wiring was against the code. I had had many electricians in the house over the years. Against my better judgement I told him to fix the alleged problem. I was hoping after that he could fix the real problem with the lights. He played around with some switches and charged me for $800, and told me he really did not know why I had no light. He said he had to come back another day to finish the job, and had to charge me more to figure out what might be wrong. Waste of $800. I tried talking to a manager. I called 4 times and no one returned my call. Stay away from their electrical department read more

They were called last month to repair a water leak outside near our street meter. Initially, the plumber mis-identified the type pipe to repair. My builder needed to get involved to help him identify it properly. Once known, he let me know they didn't have the needed part, but would source it asap in order to repair the leak. The company called 3 days later to let me know they were still searching and would let me know that it would be repaired as soon as they found it. I didn't hear from them again. Ten days later with water still leaking, I texted the plumber direct to ask the status and he seemed confused and didn't reply thereafter. I found a different plumber and it was repaired within 2 days. I've since called the company 5 times asking to speak with management. A customer service agent replied once, but none of the managers has returned my call to date. Hard to believe management can be that unresponsive. Mistakes happen, but failure to rectify poor performance is really bad for business. read more

Never use this company never. My family owns three homes they handled service for all for several years. They installed Lenox units. at some point in the last year or so they tell us that they went through a software and company philosophy change if you are a really good customer you must pay for a full year of service in advance. When they come out to do the summer service you must go ahead and pay for the fall service six or eight months later that will be done. Kind of like buying milk today But not needing it until December if you opt to use it. . they were really jerks about it. And I will never recommend them anybody I know or care about use them. read more

We purchased a set of gas logs from Austell Gas but Austell Gas doesn't install the logs so they gave us the number to E Dennis to do the install and we called and made the appointment. James came out and knew exactly what he was doing. He was professional, fast, clean and nice. Once he got the logs in he showed me how to work them. We did all paperwork and payment on an iPad. Very simple and easy. There was only one issue. Austell Gas quoted one price that was half of what E Dennis charges for the job they completed. This made us nervous for a second but E Dennis pretty much honored the quote and we were very happy with the cost. The logs are working and our home feels nice and toasty!!! read more

E. Dennis Heating, Cooling, Plumbing & Electrical - Heating & Air Conditioning/HVAC Near Me - Marietta, Georgia

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Had a Freon leak- Luckily, a tech was able to get out to our home same day but we were charged $139 for an "After Hours" fee because he was coming after 5PM. Checked the line-set coming from the unit, said it was leaking and offered up a $100 dye test through the system to see where it was leaking.. Couldn't really afford that extra seeing as though it was already well over $500 to have the tech add freon at over $100 per pound. I realize the cost of living has gone up but DAMN!! I asked the tech why 410a costs so much, he replies with "Well, I can stop now and you can just pay me what I put in".. SIR! Not an answer. I realize it was 6PM and I am sure dinner was waiting but seriously?? It took 30 minutes for him to LOOK, Add Freon, and take my money... Freon leaked out within a day. Had another tech come out. Pulled out a handheld device, took 5 minutes, and found the leak. Fixed the leak and charged the system back up.. less that what I paid this company. Would not recommend unless you are in a pinch... or just desperate! read more

They sent out a tech, Josh, to our home to replace a thermostat that quit working. Josh did a wonderful job replacing the bad unit with a different new unit and he took the time to go through the operation and features with my daughter. He was 100 percent great! read more

My A/c was not cooling so I called this company, Paid service fees and was told my unit needed to be replaced. The tech claimed there was a leak in the system and according to him, there was a serious leak " his tool was going crazy". The quote for a new system was over $3,000 for the least expensive option. Thank goodness, i said no and told him I wanted a second opinion before spending that type of money. Another company came out and found no leak in my system. The repair was made at a fraction of the cost and my home has been cool since. I called the company to inform the company of a possible bad tech, never received a called back so I assume it was not the tech, but the culture at the company. I would not recommend this company and if you do get an estimate get a second opinion before saying yes. read more

Jeri took my call on Memorial Day. Offered a service call within an hour and a half. She was exceedingly nice on the phone. Brock replaced my capacitor, was polite as heck, resolved quickly and pricing was more than fair. I have a medical condition and being overheated is miserable for me, so I really appreciated the service when others were closed. Was not impressed with Rainwater HVAC previously, and wouldn't use them again...but E. Dennis is worthy of your business. Saved my skin today! read more

E. Dennis has been one of the few HVAC companies I haven't had a problem with. They have always been prompt and courteous whenever I've called them. The technicians are very professional and have even fixed problems I was unaware of. read more

Last week our air conditioner stopped working and Brandon S. and his crew came out to replace our old system. Brandon was able to get our new air conditioner installed the same day and save us from the sweltering heat. We are totally impressed with Brandon and the E. Dennis employees. Brandon has checked in on us twice to make sure everything is working up to our expectations. I would highly recommend this company to any of my friends or family. read more

After years of dealing with the BS that is a home warranty, I had this company come out after Turner Blair Construction referred them. Not only was Brandon and his crew timely, but he came out within 48 hrs and diagnosed the problem. He fixed what American Home Shield could not over an 8 year span. They were not the cheapest but they were the most professional, knowledgeable and efficient AC company I have ever dealt with. I will use them again when the time calls and suggest them to anyone who needs a reputable company. Well done Brandon. Thank you for caring about your customers. read more

This is the most awesome business in this area! I love these guys. They go above and beyond to ensure that your heating and air conditioning needs are met. They are nice and I always get that family feel from them. Courteous and considerate and friendly. You can't ask for a better experience. They want to please you and they do exactly that. Justin is amazing and the ladies in the office are so professional. Brandon came by to check on our unit after he had a chemical burn to his face and eye and I can't believe he showed up before going to the doctor. Talk about commitment and service. Every time I speak with them they are willing to go the extra mile to make sure our needs are met and the work is done. Thanks for everything you do and making this neighborhood a great place to do business. We love you guys and gals! read more