Went in for a problem i had with my eye to have it checked out..i was treated like a two year old…read morewhen i asked him a simple question ..a question that everyone would ask.."What cause this problem"? The young doctor responded with" I dont know..Why do people get sore joints" very rude..unprofessional..not the kind of answer you would expect from a "eye Institute"..not comforting..Also had to google how many millagrams where in ibuprofen before he could tell me what to take..Will not return nor recommend..Gave it one star simply cause it wouldnt post my review..

I got to my appointment early and i was told I didn't fill out the forms. They handed me the forms…read moreI filled them out quickly and just as I handed them the paperwork they called in a lady that got there early!! Her appt was after mine... I sat there as the place filled up so I went up to the front desk to change my appt and ALL THE GIRLS WHERE LOOKING AT ME LIKE I HAD A EGG ON MY HEAD ... I will NEVER GO BACK HERE THE STAFF IS RUDE

I went here to get glasses and I went specifically for special glasses that my concussion…read morespecialist doctor wanted me to have. I went in and had my eye exam and that was fine, but it did take forever to see an eye doctor. I sat and waited a very long time. I was allotted so much money to get frames and lenses through work and I didn't realize the special ones that they had ordered from me. It was supposedly just temporary and eventually I could have regular lenses again. Once my motion sensor issues were somewhat solved. I bought a specialty pair of glasses because I wanted beautiful frames and I thought that these were glasses that I was going to keep forever. Well, not forever but you know until my prescription changed. Unfortunately, I didn't know that they would switch the frames out later I mean excuse me lenses. My lenses were blue but after they put the tint on them and put the anti-reflective glare it made the color lighter so I had to go back and get a higher Color on my lens. Again, I had to wait for a really long time so I think my main complaint would be how long I have to wait for everything. My regular eye doctor you may be waiting 10 or 15 minutes and then you're in the door.

What's the odds a person orders two pairs of glasses at roughly the same time and after close to…read morefour weeks the two come in with issues. One pair the lens need to be recut and the second pair the frame supposedly broke. Sounds like a change in vendors is needed or there's something more going on here.

Run run run. When my 50 yo sister and 80yo mother told me on the SAME day that they were given the…read moreSAME spiel on the exact same day appt despite the fact that they saw the SAME doctor at two different locations that they both needed the SAME surgery despite very different complaints and that both would need to pay $4000 + cash IMMEDIATELY on top of what their insurance companies would pay. Here's the problem: neither need it. I'm a doctor and smart enough to weed thru the used car sales. My sister has abnormalities that are so small that are meaningless. My mom is really really old and a cancer survivor and went there for treatment for her eye infection and chronic dry eye. Wanted eye drops. Imagine this old gma's response to be told that not only did she need a $4000 plus eye cataract surgery but also CLEARLY to the Man who profits a whaaaaat???) "Eye Lift" um ok??? Run run run

From the owner: At LTF Eye Clinics, we want to get to know you and your family for a lifetime. As your family…read moregrows, and your own eye care needs change, you can count on us. We dedicate ourselves to your comfort, your well-being, and the kind of comprehensive eye care you can never outgrow. If you haven't yet experienced the difference of our caring team, we invite you to contact us today for an appointment. We care for your eyes. Discover the difference.

The eye appointment is not bad. The glass appointment was not bad…read more If you get your glasses or a call that they are ready. Well done. To have to call and get your glasses just arrived. Well that is especially good timing on my part. The call in process is just poor. Getting someone to pick up is very poor. Had issues with this Crown Point office. Ho to the Valparasio location, whomever manages that location is competent.

I'm going back next week for my yearly exam and the staff are easy going and make you feel relaxed…read more The Dr is top notch! My husband finally enjoys going to the eye doctor. We both highly recommend them!

Excellent and successful cataract surgery by Dr. David Gross. Have been a patient of Dr. Gross for…read moreover 18 years. He and his staff have been always available and helpful through those many years. Thank you for Dr. Taffora for her care through the years. Office and tech staff have always been professional and helpful. Would highly recommend Dr. David Gross for all your ophthalmology needs, Dr. Taffora for your contact lens (always a great experience). Thank you one and all! Continued success in all your do! P.S. Not sure why YELP is showing my residence as California (would be nice if was true) resident of Schererville, IN next door to Merrillville, IN, Cheers!

Be aware... they charge you $45 for your prescription if you don't buy your glasses from them,…read morewhich are very pricey.

Dr. Nelson is a terrific doctor in his field . He removed my mom's Cateracts that were pretty…read moreextensive , restoring a lot of her vision that she has been without for several years. He's very kind and takes time to talk with the patient and their family. The office and medical staff are also very nice and provide great customer service.

Dr. David Gross did a great job removing 2 cataracts and so far, I am very…read morepleased. I did have a black eye after the 2nd cataract removal, but that is sometimes a side effect. It went away in a few wks. I use my reading glasses much less, as the ones I have now aren't right anyway, but will be perhaps getting new reading glasses for very fine print. Other than that, I can see everything much clearer and brighter all around me. I don't have the blasting glare from sun in my eyes to drive during the day, and I think night driving will be ok too, I just haven't done that much of it yet. They were all very professional in his office. He is very good at what he does. from Shirley

Been going here for the last 5 years. All good except for the last visit. The staff needs to…read moreimprove on billing as I was asked to pay more after I already paid in full upfront for the two glasses I purchased . Second time I was asked to pay an additional $75 and come back a third time with another $90 request. Mind you my insurance has never changed . Sounds shady and lack of a knowledgeable staff is costing $$$ . Just get it right the first time!

I have never had glasses so this was a very new experience for my daughter and I. My daughter was…read morerecommended by the school for an exam. I went off my insurance list. They are close to home. There was no wait time at all everyone was very friendly and very good with my daughter. The exams were fast. They were very through. I has a great experience and I highly recommend Advanced Eye Care.

I had an appointment in August, I have been going there for years , an as I arrived at the office,…read moreI told in the most rudest way , saying I didn't have a appointment ,an that I missed it!! Well I received a confirmation text saying it was in this office, an the appointment I had was at another location, I live so close to Hebron office, I have never went to any other locations, an why would I, I've only been there , the girl was more rude than I can stand , I will NEVER go there again, she embarrassed me for No Reason, she was wrong , I checked my text an guess what my appointment was in Hebron at 1pm

The staff at the Hebron office is great. They make you feel like you are family more than a…read morepatient. I want to add that the Crown Point office is the same so I think all of their locations would be the same. Every time I go in even to just get my glasses adjusted I always get a warm welcome. I have been to several other Optometrists and none of their offices treated me like that

I was A new patient and I arrived for my appt 10mins early and the door wouldnt open so I thought…read morethat something was wrong with the door so I pulled it didn't relalize that it was locked I saw the front desk staff siting there at the desk watching me .So I went to my car to wait then I saw one of the staff members unlock the door. So I enter the buliding to check in and the guy at the front desk yelled at me for pulling the door Like a child I canceled my appt I have never been treated so bad I would not recommend this office. Also my husband has been to the Griffith office you guys have great customer service skills you Guys rock

From the owner: Not Just Eye Wear, Vision Care…read more Moses EyeCare Centers have provided quality eye care to thousands of patients in Northwest Indiana. By gaining a reputation for caring and thoughtfulness, we deliver the most extensive and up-to-date eye care available. We take pride in having Board Certified Optometrists.We would like to welcome you to our family of patients! We look forward to caring for your familys eye care needs for years to come. Our staff believes in taking the time to understand your concerns and to inform you about your vision and eye health.Whether you are a new or existing patient, our optometrists and skilled opticians provide:Comprehensive eye examsPrimary Eye Health CareLow Vision ServicesBincoluar and Vision Learning DisabilityContact LensesLASIK Consultation

The entire staff is very friendly and helpful & Doctor makes sure that you understand what he is…read moreseeing. They have a Great selection of glasses and will also assist to fit your Budget.

Let me tell you about a situation that occurred. This…read morecomplaint is from the family!!!!! On April 27, 2023, our 93 yr. old grandmother along with her caretaker, came to this establishment for an appointment at 12pm. They were dropped off by a medical van transportation company (as she is in a wheelchair). Well, a situation occurred with the transportation company as there was a delay in picking them up. I got involved all the way from Georgia to see what the heck was going on. After family members made multiple calls to the transportation vendor (company that dispatch out), I actually spoke with the driver who transported her there and she was actually stuck in Illinois. Even though, a lie was told earlier to her daughter that it would be 45 minutes to a one hour (which they should have been picked up by 2-2:30pm); it was going to take her more than 2 hours to get back. I call the vendor to see if they had emergency back-up to pick up our grandmother and as with everything else, they didn't have another van that could come and get her as it would still take one to three hours if she was pulled from the current driver and placed with another company. So that left us with having to find someone else to come and sit with my grandmother as her caretaker got off at 3pm. However, what I didn't know is that this business also closed at 3pm. Now, what behooved me, as I made arrangements for some other family members to come and sit with our grandmother and one to take the caretaker to her car, this freaking business put our grandmother and her caretaker out of the establishment at 2:55pm because they promptly closed at 3pm. WHAT FREAKING BUSINESS YOU KNOW THAT WOULD DO THIS TO A DEFENSELESS 93-YEAR-OLD MOTHER, GRANDMOTHER, and GREAT-GRANDMOTHER??? Let me ask a rhetorical question: Dr. John Czaja, Dr. Katie Fesko, Lynette, April, and any other employees that were there, you mean to tell me that neither one of you all could have waited past 3pm, to ensure that our grandmother, who WAS supporting this business, was picked up safely? Whoever worked this pass Thursday, you all left them outside and walked to your car like you didn't have a care in this world. This is not over, and you will never, ever, do this to another person. I just wonder if it was a person that LOOKED like you would you have done this? Our family didn't appreciate how this situation occurred. As a person that has been in the customer service business for over 30 years NEVER in a million years would I have done this to someone supporting a business that I worked for. You all have left a bad, foul, taste in our mouths. Keep in mind that other people that made ride medical vans to your establishment that anything can happen, that the patient coming to see you has nothing to do with. However, as a business that's been serving the community as your bio states for 20 years, you absolutely didn't show compassion nor show a great relationship to our grandmother. This establishment owes our mother, grandmother, great-grandmother an apology for what was done. Keep in mind the golden rule: Do unto others as you would have them do unto you!!!!!!!