They responded timely and their rate was reasonable. This was our second time using them for…read moreplumbing issues and we will use them again, if needed.

I had a limited time because of medical appointments. The time frame was border line on their…read morearrival time and my appointments. The dispatcher said she would try to get them to my house if she could. They arrived 30 minutes after I called. Fixed my problem and I had plenty of time to make my appointments. That is amazing customer service.

Great experience, definitely will use going forward. Thank you! Very professional and knowledgable.read more

The tenant told me he found the pipe under the sink was leaking even when he turned off the water…read morevalve. EZ flow went there the next day and advised that it is not a plumbing issue and I need to hire a HVAC company to check the condensation issue. They didn't charge me anything. The whole communication process is very professional and timely. I would hire them for any of my future plumbing needs.

Gave helpful advice and worked quickly, efficiently, and respectfully. Response time was good.read more

My rep Donny was sure to let me know what I would need (the condo I bought did not have a carbon…read moremonoxide detector on the floor connected to the garage), as well as other options that were not necessary, but he could do if I wanted. He ended up having a compatible detector with him in his van, so he was able to install it during the same appointment. Price was very reasonable, so I was happy to have him take care of it.

Chris showed up promptly. He quickly and efficiently addressed our problems. We were pleased with…read morethe price. Will definitely use O&M in the future! Six stars!!

Exceptional O & Plumbing Service Experience…read more I highly recommend O & M Plumbing for any plumbing needs. In particular, Chris F. has consistently demonstrated exceptional skill and professionalism on every project of mine. His attention to detail and commitment to quality workmanship set him apart as a truly outstanding plumber. Project Background I recently purchased an older home, full of charm and distinctive bathrooms. However, I encountered a leak in the master shower that required the p-trap under the shower drain to be replaced before new tile work could be completed. My concern was that reconnecting the new p-trap to the antique cast iron drains in the foundation might cause the cast iron to crumble. Chris F.'s Approach and Solutions Chris came to the rescue, using a camera down the drain to evaluate the situation. He explained the difference between what was probable and what was possible, providing two bids: one for the probable good case and one for the possible problem case. Having used Chris before with excellent results, I trusted his methods, which are always the least intrusive and focused on effective access. In the worst-case scenario, Chris would need to cut and excavate a 2' x 2' hole in the foundation around the shower drain, then tunnel no more than five feet under the foundation from that access point to secure a solid connection to the iron drainpipe. In the best-case scenario, he would only need to excavate a 2' x 2' hole around the shower drain to replace and secure the new p-trap. He also showed me pictures of his past work for reassurance. Successful Outcome Fortunately, the best-case and probable case prevailed. While fixing the p-trap, Chris also discovered an unrelated drain leak under the foundation, which he repaired at no extra charge. I felt I received excellent value for the service provided. Professionalism and Work Quality Chris left the work site clean, as he has always done in the past. He and his co-worker collaborated well, using a small and quiet jackhammer designed specifically for plumbing foundation work. The new drain looks beautiful, and I can confidently proceed with the new tile work, knowing that the unseen part of the shower is sound and affordable. Appreciation Thanks to O & M Plumbing for introducing me to Chris F. and Mike. Both are good and considerate professionals, and I am grateful to have them working in my home.

Kitchen Faucet Replacement - Competitive quote. John was good at communicating. Job done well.read more

10 out of 10…read more Professional Honest and transparent Though our issue wasn't related to plumbing, John still took the time during the free estimate to answer all questions and give honest answers. Very friendly and personable. Will be hiring them when we need a new water heater this fall. Recommend!

Thank you, Kirk and Ryan, for the quick and professional service. Ryan replaced our garbage…read moredisposal on Friday and came back Saturday morning to troubleshoot a leak in the dishwasher to see if it was related to the disposal. Turns out it wasn't ... just another challenge of an older home and aging appliances. Oh, the joys of home maintenance. Really appreciate the communication and willingness to help us out, Kirk. Glad to have y'all on speed dial now.

WOWZERS. I feel like we hit the Water Heater Replacement lotto. They offer the absolute best price,…read morehave great reviews, and boogied out the same day I called. Nate is a tremendous asset to the Plumb & Order brand. What a genuine good soul - expert, kind, personable, on time, knowledgeable with a can do customer service acumen. I am excited for our new Water Heater installation tomorrow and shall update this upon its completion. Go team and it's my hope Nate gets recognized for being a super ambassador for Plumb & Order. This is a company who makes its customer feel valued as if to say, "We're glad you found us."

Quick and easy. Very professional and also patient while working over the phone with the warranty…read morecompany. Toilet tank gasket replaced and kitchen sink garbage disposal replaced on same day.

We had an excellent experience with APEX-ATX. The business owner responded quickly to our emergency…read morecall and ensured help was on the way. The two technicians, Justin and Harry, arrived promptly, were polite, and took their time with the diagnostic process. They were knowledgeable, patient, and thorough; never rushing, but instead working through a process of elimination to identify the problem. Justin and Harry asked insightful questions to understand the full scope and timeline of the issue, collaborating with each other and keeping us involved every step of the way. They also provided helpful references for additional contractors, educational materials for moving forward with our hot water heater, and an honest, transparent invoice for their services. It was clear they had a strong understanding of plumbing systems, shower towers, various bathroom layouts, hot water tanks, and construction. We are impressed with the professionalism, expertise, and integrity APEX-ATX demonstrated. We will be hiring them again for future work.

outstanding service , technical was on time, very professional, very satisfied with the service and…read moreprice.

Don't waste your time or money with this company. I called for a quote to install a Moen Flo…read moreautomatic water shutoff valve in my home, and they sent a technician named Juan Alonzo who is unfamiliar with the job. He is confused about the type of water line I have and didn't demonstrate a basic understanding of the differences between PEX-A and PEX-B. He then quoted me $850 in labor alone to cut out a small section of PEX and install the valve--even though I would be providing the Moen Flo device myself. To "justify the price", he claimed the system would need to be "programmed," but my own research shows that the Moen Flo does not require any special programming during installation. Charging that much for a job that should take well under an hour felt unreasonable and misleading. I would strongly recommend looking elsewhere for a plumber, and STAY FAR AWAY