Erick is a great guy! honest transparent sales that don't leave you wondering if you got a good…read moredeal. Come expecting good customer service and interest in you as a customer. Erick seems to care about the customer and although sales is his job I didn't feel upsold at all.

This place was really great! They were really professional and patient…read more As a preface: I purchased a Kia over the course of a week (after purchasing an independent mechanic, and getting the finance from a CU). I'm sure these things go by a lot quicker, but I wasn't rushed at all. The car was great, mechanic signed off on virtually everything, and the minute things that had issues were already pre-discussed. There was a missing tire compressor, but that was ordered and given to me at no charge. I don't have much experience dealing with dealers, but these guys were a cut above the rest!

Never a kinda staff or a better deal. I didn't feel raked over and coals, and walked away with a…read moretop notch used vehicles with minimal issues (just needed to change spark plugs). Dan was excellent, did not feel inclined to "sell" me on anything. He knew that I walked in because I was serious about THAT car. Not to mention, no broker fees, dealer fees, or any other junk fees baked in. Would recommend when looking for a solid buy.

After searching for a used car for a couple of weeks and being lured in to some car, lots with…read moretheir low prices just so they can tack on their "dealer fees" and other add-ons such as window tint, service contracts, alarms, maintenance packages. When you call them and ask what the out the price is they won't give it to you, but when I called Kenny at WMC he quoted me the price out the door and sent me a breakdown of all the fees. I've put about 700 miles on my 2019 Camry and I love it. I will definitely recommend WMC and Kenny to my friends and family and I'll be checking with him as soon as I need another car.

We recently came across a 2017 Jeep Wrangler listed on CarGurus at what appeared to be a great…read moreprice of $16,995. After making contact with the dealership and getting prequalified through CarGurus, we decided to make the 45-minute drive to their Westminster location to see the vehicle in person. When we arrived, Jose, our salesperson, was friendly and attentive, and the woman assisting him with financing and negotiations was also helpful and professional. We spent a little over two hours at the dealership reviewing options, but since it was getting late, I suggested we reconnect once they had finalized the numbers. The next day, Jose called and shared that they were able to secure financing at a better-than-expected rate and on a shorter term, which sounded great. I agreed to move forward and asked him to send over the estimate so I could review everything. Unfortunately, this is where things took a turn. The final numbers included nearly $2,000 in additional "accessories," bringing the price of the vehicle close to $19,000. Naturally, this raised concerns, as the vehicle likely would not have been rated as a "great deal" on CarGurus had the full price been disclosed upfront. When I asked what this fee was for, I was told it was for a pre-installed LoJack system. I explained that I neither needed nor wanted a LoJack system and asked for it to be removed. I was then told it could not be removed. At that point, I declined the deal and said I would continue my search elsewhere. Shortly after, another representative contacted me and said the manager was willing to remove the LoJack charge--but now they would no longer honor the trade-in value they had previously offered. That raised even more concern, as it felt like a reshuffling of numbers rather than a transparent adjustment. It's difficult to understand what a trade-in valuation has to do with a pre-installed add-on unless the goal is simply to make up the difference elsewhere. This experience felt like a classic bait-and-switch: advertising a vehicle at an attractive price to draw interest, only to add significant mandatory extras later in the process. While the staff we interacted with were courteous, the pricing practices and lack of transparency ultimately made us uncomfortable moving forward. If you're considering this dealership, I would strongly recommend carefully reviewing the full breakdown of costs and being aware that the advertised price may not reflect the actual purchase price.

We been having a struggle looking for a car and we finally came down with Ace Motors and they made…read moreeverything smooth and easy for us . Yahairah was great with open communication and kept me informed throughout the entire process from start to finish . She had a great customer service and assisted with all my questions fast and professionally. Her team was amazing and kids friendly place . I highly recommend to anyone that's looking for a car. Thank you Ace Motor for our family car .

Love this place just purchased a 2016 Toyota 4 runner the lowest miles i searched all over too. I…read morecame last week test drove it said thank you for your time i left searched other places couple days later came back to buy this 4Runner Trail 4x4 all leather

Saied was very helpful and took a lot of his time to help us get into a new car! Very thankful for…read morehim!

SUPER EASY SUPER SIMPLE AT WEST COAST AUTO GROUP!…read more My guy Fred was a Huge help with helping me find a car to purchase in such little time. Decided to go with the 2024 Chevy Malibu lt. Low mileage with a Good Price as well. Come get your next Car here!!

Worst car buying experience ever! Purchased the car in mid-May and still have not received my…read moreregistration, title, or front license plate. Although the repairs were done, I was offered a rental car reimbursement that I have yet to receive. It is the end of July and I've contacted the owner weekly , to be told that it's in the mail since May. I have been pulled over by law enforcement for not having front license plates and I am at risk of losing my loan because the bank has not received the title from West Coast Auto! This is not satisfactory and an unacceptable form of business practice and customer service. They are putting Customers at risk financially and legally, and inducing stress! Is there a recourse for the pain and suffering of this process as it has happened to often!

Wonderful atmosphere. Sold me a beautiful Subaru. No hidden costs. Kept his word about a discount…read more If I ever need a second car I will be back.

I'm a no nonsense kind of guy and I like to get straight to the point not wasting my time. And the…read moreguys here worked with me and my personality. Everyone that worked here never tried to manipulate or play silly games with me. Just got straight to business. I made an offer we went back and forth a little And I may have given them a little extra but overall it was fair compared to other dealers who play too many games. It's still early to see if the car is all that reliable but it feels good for now. Anyways, just wanted to give them their credit for being at least close to fair in the used car business. Because before I came here I had a couple unreasonable or disrespectful salesman, Kians employees straightforwardness earned my business.

My mommy bought her dream car !! Definitely recommend!!!!…read moreSuper friendly and fast and communicative! Please come here!

The experience I had buying a used hybrid Toyota sienna was extremely good. These people car, Tania…read moreis amazing! I received a very well maintained, exceptionally clean vehicle and a very smooth process. Great car, very fair pricing, by very nice people, but most importantly; I bought a car that won't strand me thank you!!!!Carr Masters, you rock!!

Bought a BMW X1 xDrive28i from them and had a great experience from start to finish. Ed was the one…read morewho helped me out, and he was excellent professional, honest, and easy to work with. There was no pressure, no upselling, and everything was straightforward, which I really appreciated. The car was in great condition and exactly as advertised. Pricing was fair, the process was smooth, and the whole experience was hasslefree. Definitely one of the best car buying experiences I've had. Highly recommend this dealership, and especially Ed, to anyone looking for a quality used car at a fair price.

My son's Prius basically exploded, it just was towed away with Cash for Cars a few minutes ago. He…read moreneeded a reliable car, under 100k miles, 2016 or newer and under $15k. Not an easy feat these days. I was adamant on using a big dealer, i hate these little dinky dealers most of them are janky. I was using the app, car gurus, and this sweet little Mazda three sport popped up so I inquired. 15 minutes after my inquiry I received a call from Riley and he asked if I was wanting to come in to test drive the car. So my son and I headed straight down to San Juan Capistrano from Irvine. Come to find out the car was exactly what we were looking for, plus it had an exhaust and some modifications to it. To be honest with you, they could definitely have sold it for more money. The buying experience was wonderful. We did all the paperwork over about a two hour period in the office and got the loan done. It's a family, business, husband, wife, and son Riley. We had a great time chatting it up. We all had the same values and it was a pleasure working with them. I would highly recommend this family business to anyone and will definitely using them again.