"A Picture Is Worth A Thousand Words"…read more Ben Auto Haus Sells Vehicles With Previous Damage / Accidents! Please see pictures of the vehicle and the car history report (shows 1 accident reported) Is this even legal? I made contact via email and Yelp messages, and both times this dealership ignored my questions, in regards to any reported damage / previous accidents. BUYER BEWARE!!

Thank you Ben Auto and to Henry and Paul for great service and a great car!…read more I just purchased my Honda Accord from these guys earlier this month, and it was a very easy and painless process. They were very flexible with me scheduling a test drive and letting me check out the car. They were flexible with a pre-purchase inspection at the local dealership which took longer than expected, and payment and paperwork was very quick and easy thanks to Paul. Ben Auto offered a very competitive and fair price below market value for my car and no negotiation was necessary. This was my first solo serious car purchase for me and I'm very happy I found these guys. Since I bought it, the car has run beautifully over 1000 miles in the first month and there were no issues at pre-purchase inspection. Also had a clean title and AutoCheck report before purchase, and no recalls. Only a fuse and couple of light bulbs needed to be swapped in and Henry took care of that immediately with no appointment necessary. Made me feel like I owned the place. Also, don't be fooled by this humble little dealer when you show up. They may not have all the shine and "perks" of the big guys, but you'll get none of the b.s. and a great car at a great price. Thanks Ben Auto Haus!

Good transaction. Great vehicle at a fair price. They worked with us match our budget. No pressure…read moreand easy experience.

I have bought three cars from this dealership and have been so happy with them and the cars I've…read morehad of theirs. They're incredibly nice people!!! I absolutely trust this family-owned business and have never been let down! Thank you with all my heart, A&J !!

Never a kinda staff or a better deal. I didn't feel raked over and coals, and walked away with a…read moretop notch used vehicles with minimal issues (just needed to change spark plugs). Dan was excellent, did not feel inclined to "sell" me on anything. He knew that I walked in because I was serious about THAT car. Not to mention, no broker fees, dealer fees, or any other junk fees baked in. Would recommend when looking for a solid buy.

After searching for a used car for a couple of weeks and being lured in to some car, lots with…read moretheir low prices just so they can tack on their "dealer fees" and other add-ons such as window tint, service contracts, alarms, maintenance packages. When you call them and ask what the out the price is they won't give it to you, but when I called Kenny at WMC he quoted me the price out the door and sent me a breakdown of all the fees. I've put about 700 miles on my 2019 Camry and I love it. I will definitely recommend WMC and Kenny to my friends and family and I'll be checking with him as soon as I need another car.

I had a great experience with Jay at Karland Motors in Garden Grove, CA. Prior to checking the car…read moreout, he was very good with communication through texts. When I visited the dealership and checked out the 2018 Mazda 3 hatchback, I requested to take the car to my 3rd-party mechanic to get a second opinion and Jay had no issues whatsoever letting me test drive the car and drive it over to the mechanic by myself. I got the thumbs-up from my guy and he said everything looked great under the hood and I drove back to Karland Motors and we started talking numbers, Jay was very transparent during the process and called multiple credit unions trying to get me the best interest rate and lowest monthly payment...Since he knew this was my first car-buying experience he made sure I was explained everything thoroughly and gave me good advice along the way. Karland Motors doesn't tack on ANY unnecessary fees (besides the obvious sales tax, registration fee w/ DMV, $85 document fee, $29 title transfer, $60 emissions test). They don't push any hidden dealer warranty's, "mandatory" anti-theft device charges, market adjustment fees, prep fees, no B.S.....When I returned the next morning to pick up my car, it was washed, had a full tank of gas, oil changed and smogged!

They claim there is a dent in the white Camry caused while I had the car for the two days. I said…read moreI didn't cause it and I have a before picture. They claim the dent isn't visible in my photo and still charged me for it. My photo is from a distance and with shade, the dent is a bit hard to see but I can see there is a vertical line minor dent from this photo. They make you pay for pre existing damages. This car already had scratches all over on the left front corner. This is old car with 50k plus mileage with signs of accident where the dent was. The photo we took was too distant to show the dent clearly and I could see it but they claimed they could not. It is a scam.

I saw an add on Car Gurus for a 2913 Rav 4 Toyota. My daughter needed an SUV. A great price and no…read more"hard sell". We worked with Jay who was very knowledgeable and polite. End result bought a great car with no hassles. I recommend 100% if they have the car you want. Thank you Carinca. Rick U.

Just had a newborn and was needing to upgrade to a bigger car. I had trouble working with other…read moredealers on the trade in because we still had lease payments and the negative equity would be too substantial. Alan was able to help out with the trade in and get me the lowest payment on our new Lexus RX. They have a used car department so Alan was able to take a look at our trade in and provide an offer on the spot which eliminated the need to wait for him to shop the vehicle. I got several other quotes on the new RX and Alan prided himself in making sure he was the lowest offer. No time in the dealership and only took a couple emails back and forth and the car was delivered to our home. This was the best and easiest car buying experience I've ever had and this will be the only way I will buy a car moving forward! Thanks Alan for all your help!

Shoutout to the amazing crew at Toyota Place for making my used truck purchase a reality! I came in…read morewith a low credit score and wasn't sure if I'd be able to drive off the lot, but the staff here made it happen. ​Valerie showed me the vehicles and was super helpful with getting me started. ​Aaron worked hard on the financial side, giving me clear options and figuring out a way to get me approved. ​Juan wrapped everything up, making the final paperwork quick and straightforward. ​Excellent customer service from start to finish. If you need a reliable team that will work with you, this is the place to go!

3 stars Short story version: Got my 2026 RAV4 and am happy with it…read more Long story version** (includes some issues I feel I should mention): Purchased from Toyota Place primarily because they had one still available to prepurchase, (& hesitantly due the lack of stellar reviews on here) Worked with one of the internet sales rep, Mark. He was available when I arrived, not pushy and easy to talk to... the negotiating was primarily done with the sales manager though. So it was kind of working with multiple people. There were definitely good and bad overall experiences here. 1st flag was the dealership add ons. It was $$$. Of course you can negotiate some down, but BE PREPARED. It's something that's normal around here but outrageous at the same time. 2nd flag: Over the period of my initial visit then picking up the car out the door-- my credit was run THREE times! 2x during the deposit/initial loan application which Jip (finance) discussed. But, Then again when I picked up the car. The last time, I couldn't believe it. 3rd flag: Got a rejection of loan letter mailed to me due to incomplete information. No heads up. And trying to get help over the phone was frustrating. It ended up just being the vin# BUT had to go through hoops to try and get help over the phone. It was like if they weren't your original contacts, you weren't getting help. (I think you know you are. Mr P) 4th thing. When my car finally arrived, it was missing a couple accessories I originally signed off for. I was missing the crossbars (and mud-flaps which I didn't even think to look for). I felt like something was off. No one wanted to bring up the original listing or sales info to double check. They just said it doesn't exist anymore. Mark did make sure I got my missing bars.. but not from verifying more like "if you believe you were suppose to get them ". And Jip even mentioned the sticker price was close to $1k off. So they wrote a receipt for a $750 roof rack. Keep in mind roof racks are more expensive than crossbars so I thought maybe they are making up the difference in value. Naaah I got crossbars. $750 crossbars apparently (which doesn't exist). Although it's what I initially thought I was getting...The way they wrote up $750 of value on a $350 part didn't settle well with me. At the end of the day I got my car, with the original accessory I signed for (minus mudflaps). But buyer beware. Keep track of your original order especially if you're prepurchasing. I'll give a benefit of a doubt they aren't tracking everything to the T but either this is a huge Quality Assurance issue or someone is trying to take some revenue by leaving accessories off. Again. I love my car so far. And the purchasing was otherwise somewhat ok.

Got my first loan car there. Car was clean and drives like a dream. Very communicative with me as…read morewell. Thank you

SCAM CITY - BUYERS BEWARE…read more Buckle up, story time. I've been looking for a Lexus SUV for my family for a while. I saw Vision Hankook on Cars.com, and the LX570 was priced very competitively and looked amazing in pics. I spoke with Mateen, who was very eager and friendly, so this gave me high hopes. He also texted me videos and even more pictures, which had me salivating, thinking it was an amazing deal. I WAS WRONG. As I'm coming from San Diego (2 hours south via train), I told him it was important that the car be ready for me to see and that a local mechanic (near the dealership) review it. I would obviously pay for this service. Mateen had no issues with this and was *confident* the car would pass with flying colors - perfect! Our appointment was set for the following day at 11 am. The following morning, I take the day off work and book a train ticket to head up for our mutually agreed appointment, less than 24 hours prior. This is where things go wrong. 3/4 of the way up to our appointment, I received a text: "I apologize for today, I have to cancel, I just found out the owner sent the car to auction yesterday afternoon, it won't be possible to view the car today, it should be back tomorrow, can you come tomorrow?" ABSOLUTELY NOT. But also, why would you take a car to sell at auction, then tell me it will be there tomorrow? Mind you, Mateen had sent me pictures of the car the afternoon prior, so I don't know when this would have happened. I explain that I am on the train and will not cancel the appointment; I will still go to his office, OR I will take an Uber to see the car at the auction. At this point, I am committed. I could sense that scared Mateen a little. He scrambled, said the owner had been notified, and that he would have the car at the dealership by 4 pm that same day. Extremely frustrated by the lack of communication and professionalism, but I've already committed time/money to this journey, so I'd like to see it through. When I arrived at his office, Mateen greeted me very apologetically and had me wait in one of the cubicles next to what looked like a TikTok spam bot center with multiple cellphones ringing and chirping over and over. I informed Mateen that I'd like to speak with the owner and find out where the car was so I could see it at the auction. He said we were in luck! The car was on its way. Great!! 15, 20, 30, 45 minutes go by. I ask Mateen, "Do we have an ETA? If the car isn't coming, I need to book a train home." He says, "Oh, let me get the owner." Out comes another man, whose name I was not able to remember, and he says, "Oh, the car is next door at the mechanic." Weird, it was supposed to be at the auction...? "Yes, it WAS at the auction, but we just got here because we found a small leak in the radiator, and we are replacing it now for you - you can go see it if you want." I AM SO GLAD I LOOKED AT IT.............. HALF OF THE ENGINE WAS OUT (I have pictures) The intake manifold was off the engine, there was dried coolant all over the block and in the intake port itself. This means there was a gasket leak, and it probably overheated. Not only that, the mechanic didn't even have the car on proper jack stands or a lift; the front wheels were off, and the car was sitting on its base suspension on the ground!!! What probably happened was, they KNEW a mechanic would call this out, so they tried buying time to quickly fix it/patch it up so I (or some other sucker) would buy it, not knowing about the ticking time bomb under the hood. As someone who has worked on engines before, I know that whole process takes time, removing the sensors, bolts, manifold, etc. So the car was NEVER at the auction, and they were caught in a lie! After all this, Mateen, knowing I had just caught on to their ruse, has the gall to ask, "So would you like to come back and test-drive tomorrow?" Needless to say, Mateen, I would not... Like I said - BUYER BEWARE

I've been bringing my cars to Vinam since 2010 and he's been my go-to mechanic ever since. He…read morepreviously worked at a dealership before opening his own shop, and it definitely shows in the quality of his work. He's worked on my Lexus SC300, my parents' Nissan Frontier since they bought it new, and my brother's Camry. I even bring my new Honda Civic Sport Touring to him all the way from Vegas. His shop isn't the fanciest,, but what matters is that he's honest, experienced, does solid work, and is reasonably priced. He knows Honda, Toyota, Lexus, and Nissan very well. Prices are fair and he stands behind his work. Hard to find mechanics like this anymore. Highly recommend if you're looking for someone trustworthy.

Been coming to VAR for about 10 years, not planning to go anywhere else for my car service…read more Very happy with their excellent & honest work--no matter if it is big or small. Cost is fair and reasonable. Highly trusted and strongly recommended.