I had a very positive experience and recommend this practice. Both Doctors B and K are very…read morepleasant and welcoming. Dr. K clearly communicated the steps throughout the hearing evaluation. It turns out I was confused about my insurance, which covers the evaluation but not the hearing aids, so I'll have to go elsewhere for those. I should have checked that out before making an appointment but Doctors K and B were very patient and clearly explained the next steps I should take.

Dr. B and her team are the best! I brought my grandmother in for new hearing aids, after a very…read morenegative experience with another audiologist. We waited almost an hour after our appointment time, but it all made sense when we got to see the doctor. Dr. B patiently sat with my grandmother for around 2 and a half hours. She asked her a ton of questions about her hearing issues, current hearing aids, and general activity. She is also the only doctor that has ever spoken loudly and clearly enough for my grandmother to understand. She tested my grandmother's hearing in a soundproof booth, and explained in great detail what her issues are and what could be done about them. I should mention that my grandmother is also legally blind (which throws off a lot of medical professionals), but Dr. B taught her how to use her hearing aids by feel, which was amazing! My grandmother got new hearing aids, as well as a tester pair to use for a week while they were being built. We had some personal issues in the interim, so it took a while for us to pick up the new hearing aids, but Dr. B's office was super kind and flexible! We also got to try them for a few weeks at home before we had to pay for them, which we were able to do over the phone. Fair warning that the office is in the basement of an apartment building which is NOT handicap accessible. There is a ramp to get into the building, but there are two or three small steps to get to the office. The office itself is also small, but my grandmother's wheelchair just barely fit in. My grandmother's hearing is much better, and we are very happy with Forest Hills Audiology!

Excellent care team, exactly what I was looking for. I wanted a full range hearing test (up to…read more20kHz) as I like to regularly check on my ears for work, and they delivered. They were able to accommodate me same-day and made the experience seamless and easy.

Buyer be ware!!! This company is only concerned with making a dollar. After canceling my order, two…read moremonths has passed and I have still not received the refund check, they claimed they sent. As expensive as heraing aids are, they act like everyone has money to throw away. Of course this is part of a chain company (look up on Google). Dr. Kasper will not come to the phone when I call. He just passes messages through the office assisant Pam. I would steer clear of this company. The prices are outrageous, which is why we cancelled the order. You can get quality hearing aids at the Costco hearing center.

I went to Costco and received the very best service, hearing test and wonderful pair of name brand…read morehearing aids for $1799.00 after having shopped with several other hearing aid specialists. The difference in the cost was significant and the service and guarantee was equal to or better than what I was offered with all the other hearing specialists. HearUSA and other non-Costco audiologists will tell you their service is worth paying thousands of dollars more. You be the judge. Check out Costco before you make that dip into your wallet.

All good. They adjusted my aids to fix some squealing at the 90 day mark and I had them replace the…read moretubes at one year.

Dr Sara Bozsik was very attentive and caring about my hearing problems.The office was very…read moreprofessional and comfortable and efficient.I highly recommend to anyone with hearing disabilities.

Alison Hoffman is my esteemed audiologist I'm highly recommending…read more I'm severely hearing impaired graced by an Oticon hearing aid, one of the best on the market, connected to my iPhone, she's taught me to use easily and efficiently. She never loses patience, encourages you not to be afraid of making a mistake, and is always available if you need her. It's so important to have someone you trust and feel comfortable with. Add a courteous, helpful staff on hand to welcome you, and you've hit the jackpot of hearing centers. She's pretty too.

I am so glad to have seen Dr Koster of NY Vision Group for my two eye catatact surgeries. Talking…read morewith him made me feel at ease all the time, He takes his time and answers all questions . It was a pleasure speaking. All througout the procedures He was very assuring and comforting. From the first day I meet with Dr Koster and including the front and back office staff were GREAT. I give a A+ and Highly Reccommend Dr Koster.

TLDR: Hostile, unprofessional doctor who publicly berated patient. Potentially discriminatory…read morebehavior. AVOID. During a routine eye exam with Dr. Koster, I experienced concerning unprofessional behavior. When I mentioned having vision correction surgery 14 months prior in another country and asked about my current eye health, Dr. Koster immediately became dismissive, stating "you know, I don't do post op care for other people" and ended the appointment without answering any of my questions. By his logic, if his own patients move to another country, they would never be able to seek routine eye care from a local doctor. No surgeon, including himself I'm sure, provides post-op care indefinitely, especially for patients who relocate to a different country more than a year after their procedure. When I requested my exam results at the front desk (as none of my questions were answered), Dr. Koster followed me into the hallway and publicly berated me in front of staff and other patients, repeatedly yelling "WHY DID YOU GET SURGERY IN ANOTHER COUNTRY? WHY AREN'T YOU GOING TO THEM FOR FOLLOW UP? WHY DID YOU GET SURGERY IN A COUNTRY YOU DON'T LIVE IN? YOU SHOULD HAVE GOTTEN SURGERY WHERE YOU LIVE." His aggressive behavior and elevated tone made me extremely uncomfortable, especially as I was simply seeking a routine eye exam as a new patient. The level of hostility in his response was so disproportionate that I found myself wondering if his reaction was influenced by my age, gender, or ethnicity. I attempted to address this incident by contacting the office manager, Nicole, who apologized and offered to refer me to another doctor in the practice. However, my primary concern was Dr. Koster's unprofessional conduct, for which I never received acknowledgment or apology despite my attempts to resolve the matter privately. The practice's phone lines are managed by a shared services call center, making it extremely difficult to reach them directly. I ultimately decided not to pursue the matter further, but patients should be aware that they may encounter extremely unprofessional treatment at this practice. Patients deserve respectful and professional medical care regardless of their medical history or where they previously received treatment.

Do not take your child here for speech therapy. It's mediocre and they spend too much time…read moreexamining your child's hearing aids rather than doing speech therapy. The Director is a liar and a bully Avoid the therapist with initials AM. Not transparent. Too young and inexperienced.

Good luck trying to make an appointment. Although 3 different people in the office answer the…read morephone, they transfer you to the one person who's not in the office and it drops to her voice mail. If I'm free right now to make an appointment, they want me to leave a voice mail so they can call me back tomorrow. Most people who are working have limited time to do these tasks and I personally don't like being called back while I'm in the middle of a meeting. It shouldn't take days to make an appointment. I was a previous patient but I doubt I'll continue. So annoying.

I've been seeing Nicholas Obertis at Mindful Care for about two years. After losing my insurance, I…read morewasn't able to see him for a while--but I was still taking the medication that he himself originally prescribed me. I just hadn't had an appointment because of the insurance gap, but I had enough medication left from previous fills and continued it consistently. When I finally scheduled an appointment again, they canceled it an hour before, claiming I needed to do a new intake since it had been over four months. It's extremely frustrating because if I had canceled last minute like that, they would've charged me a fee. Apparently, that rule only applies to patients. When I finally did get seen, Nicholas didn't listen. I explained that I had been taking my meds the entire time--the same medication he had originally prescribed. Despite that, he told me I had to basically start the whole process over, and reduced my dosage from 250 mg down to 25 mg. Unsurprisingly, I had a horrible month. My bipolar symptoms came back in full force. When I followed up and told him how badly I was struggling--including having intrusive thoughts--their response was: "Go to the ER." Anyone who has ever dealt with mental health issues knows how unhelpful that is. Sitting in an emergency room for hours when this could've been handled by my provider is not care--it's passing the buck. At my next appointment, the dose was slightly increased, but still nowhere near where it needed to be. I was still suffering. I tried reaching out to the office--which, by the way, is incredibly difficult to navigate--to get Nicholas's email. He had told me to contact him if anything came up. The front desk responded, "We don't give out personal emails." I wasn't asking for his personal email--I was asking for a way to contact my provider. The back and forth with the front desk went nowhere. Then Nicholas called me--but from a spam-labeled number, which obviously I didn't answer. He called again while I was at work and couldn't pick up. I emailed back explaining that, but the communication was already falling apart. I tried canceling my next appointment and--no surprise--it wasn't actually canceled. I had to email them five separate times before someone finally confirmed it was canceled. Eventually, a supervisor called me after seeing the string of emails. We had a 45-minute conversation where she told me she would follow up with Nicholas and get back to me later that day or the next. She never called me back. This is not how you treat patients, especially those dealing with serious mental health struggles. If you're looking for real mental health care, this is not the place. I've now been forced to start the exhausting and stressful process of finding a new provider in the middle of a mental health crisis that they made worse by not listening and not doing their jobs. Nicholas didn't listen. The front desk didn't listen. The supervisor didn't follow through. And the entire point of mental health care is to be heard. Instead, I'm spiraling--snapping at my kids over things like spilled milk, sobbing uncontrollably mid-workout, and feeling totally out of control of my emotions. I came here for care. I left worse than when I arrived. Long story short: I would never, ever recommend this place unless your mom works there--and even then, good luck.

The billing department is terrible!!! They cannot keep track of where payments are going and have…read moreovercharged my credit card on file. Once I asked them to send me links for payments, they are inconsistent and then tell me later I owe for an appointment that occurred months ago. The appointments were fine but you can tell that they are overworked and did not remember details from past appointments. I tried to use them for only medication management but after continued issues with the billing I am going elsewhere.

MMofNY is top notch -- you receive top-shelf expertise coupled with top-shelf demeanor. Add to…read morethat, a clean office and helpful staff. As a professional musician, a proper fitting was essential. I tried to get ear molds from a "regular" audiologist, and it was done incorrectly twice. Dr. Servedio was spot on from the get-go. Getting a mold for in-ear monitors is NOT the same as getting a mold for hearing aids. Go with Dr. Servedio if you want it done correctly! -Alicia Rau, trumpet & vocals

This was my first time getting in ear monitors and Dr Servedio made the entire process quick and…read moreeasy. He was thoughtful and careful in explaining how the molding process worked which was delightfully simple, and he and his office took care of everything else. I came in knowing which model I wanted and he clearly laid out the pricing plan and shipping process and took care of everything. All I had to do was provide my ears and they handled the rest! When I returned to pick up my IEMs Dr Servedio was just as patient and kind as I tried them on for fit, and I am now the happy owner of the best monitors I've ever had. Highly recommended!