Very good service at this business location, very good reviews on this business as well.read more

Excellent service. Fair and reasonable prices…read more Got a price upfront and showed me the old parts that were replaced. Could not have asked for better service.

I stopped at Buckley's en route to Virginia from NY. Our tire kept losing air on the trip, so a…read morequick google search for the nearest auto care brought me to Buckley's. Ashley was friendly and professional, and put me at ease while we checked in. Steve explained the situation with the nail in my tire, which they quickly patched up. I appreciate how kind they were. No one tried to upsell me when all I needed was a patch. I would highly recommend Buckley's!

Title: Shockingly Unprofessional, Disrespectful, and Hurtful Experience -- Please Read Before Going…read moreHere Review: I am writing this review to warn other customers about my experience at Buckley's Auto Care. In just a matter of weeks, I spent over $2,500 on repairs here, trusting that I was dealing with a professional and honest shop. Unfortunately, what I experienced afterward was deeply upsetting and absolutely unacceptable. The day after one of the repairs, my car developed a major issue. I called immediately and was told to bring the car back. When I arrived and calmly explained what I believed the problem to be, the young woman at the front desk responded with smirks and a laughing attitude, as if I was lying or trying to get over on their company. Her unprofessional, dismissive behavior made me feel belittled from the moment I walked in. It got worse from there. Instead of being treated with respect as a paying customer with a legitimate concern, I was met with rudeness, hostility, and complete dismissal by the staff. I was yelled at, spoken to in a harsh tone, and talked over every time I tried to explain the timeline. I left feeling disrespected, unheard, and honestly shaken by how aggressively I was spoken to. As a Black woman, the way I was addressed made me feel not only disrespected but also singled out in a discriminatory and demeaning way. All I asked for was for the work they performed to be rechecked -- especially considering the amount of money I had just spent. Instead, I was treated like an inconvenience and spoken to as if I was trying to scam them, even though my concern began the very next day after their repair. This experience raises serious concerns about their professionalism, their customer service, and their willingness to stand behind their work. If anything goes wrong after a repair here, be prepared to be blamed, dismissed, or spoken to disrespectfully. I am sharing my experience so that other customers can make an informed decision before trusting this shop with their vehicle or their money. I will not be returning.

Todd is amazing! So professional and quick to respond! Came out as soon as possible to see the…read moreissue and explained the issue in words I can understand

Thank you for being so quick on the repair and he explain to me how it worked really pleasant personread more

DJ saved my life! My job! My business!! He's really an angel life saver!…read more I was traveling for a work trip in Newcastle, DE, where my GMC Yukon XL decided it would never close the trunk gate! It's stuck opened and I can't go back to northern VA with it opened. I called so many shops at 9 a.m. , and none of them would accept to take me ! They were all busy , nobody had the parts, and nobody accepted my exceptional solution to remove the part and close it manually till I go back to VA and order the part! ... wait! Except for DJ !! Super honest, nice guy who understood my horrible situation , showed sympathy, and accepted to help me! Also, he charged me a very, very reasonable fee while he could've taken advantage of me, especially since I told him how everyone else denied me service ! DJ is a hero ! Honest hero! Not just a mechanic! Congrats to New Castle,DE, for having him!

Our car belt broke while on the way down to Florida and decided to stop here. They were extremely…read morehelpful, kind, and honest. They were busy but prioritized getting our car done same day since we were just passing through. Would go here for all our car needs if we lived here!

Aybar Design did an amazing job on a serious parade to my 2012 Audi Q5. Gabe was great! Prompt…read morecommunication, fair pricing, and excellent/clean install! It literally is like a new car for my daughter with the 10.25" CarPlay screen that integrates seamlessly with the factory Audi MMI system. Check out the before and after! Thanks Gabe! Highly recommend and am getting quotes for a couple of other upgrades.

Great friendly team ready to work. Gabe was very professional and went through the order…read morecompletely, upon finishing they pointed out things that can be replaced without pushing the repair.

Certified Automotive is fantastic!…read more I needed to get my Mom's vehicle repaired. It wouldn't start. My cousin recommended Certified Automotive. I called and spoke with Chris. It was the Monday before New Years. He said he was booked till Thursday, but that if I would tow the car there, he'd take a look and see what he could do. Car got towed there and his team immediately began diagnosing. He replaced the battery and the vehicle was done THAT day. Chris was the primary point of contact. He called me multiple times to give me status reports. No wonder my family approves of Certified Automotive! Please trust your service business to Chris and his team.

I am new to the area, and I saw great reviews for Certified Automotive so I went for a tire…read morerotation and oil change. They are top notch. Fast, reasonable, and I was really impressed with their knowledge. They are my go-to shop from now on!

Owner was personally involved in my car repairs from start to finish. His…read more communication throughout the process was excellent. The whole experience was exceptional. Feels great to be treated respectfully, don't find that so much anymore.

OUTSTANDING!!! I have a 2003 Jeep TJ with a 5-speed manual transmission. After hearing some…read morenoises, something broke and my drive train locked up. I figured I broke something in the transmission (judging from past experience with a different vehicle). Most transmission shops in the area refuse to touch a manual transmission. I went to see Mark at Cottman Transmission in New Castle. He showed no hesitation whatsoever. After we talked, he immediately dispatched a tow truck, at no charge, to pick up my vehicle (on a busy Friday) and had my Jeep in his shop within the hour. On Monday, he had determined that the problem was broken gears in the rear differential, and NOT in my transmission. This was good news! He gave me a very fair estimate, and I picked up my fully repaired Jeep on Wednesday after paying a few dollars UNDER the original estimate. In addition, he had checked out the rest of the drive train to ensure everything was in good shape. Overall, the service from Cottman Transmission in New Castle was excellent, and Mark was extremely professional, knowledgeable, courteous, and very responsive. Honest, reliable, and eager to serve a first time customer, I wouldn't hesitate to come back, and I highly recommend this shop. Lastly, I have a 1979 Jeep CJ-5 with a Chevy 350 in need of a new transmission, and I look forward to working with Mark to get it back on the road for the spring Jeep season!