Love coming here daily! Great place great people! You should come visit!!! Looking for a great deal is easy here. read more

Thank you to Tony , Joel and Cj on my new Ford Maverick. We had a great experience with them. Made it quick and painless. I do recommend Earnheart Ford for your next purchase. Thanks read more

Earnhardt Ford - 2023 Ford Maverick XLT hybrid - Car Dealers Near Me - Chandler, Arizona

Best dealership and service department around! Go see Art for purchase and Josh for Service! Nothing but the best experiences!

This was the easiest car servicing experience i have ever had. I pulled directly up to the quick lane and has an employee walk out to me in minutes they were very helpful with everything and with no appointment got me checked in and service in less then an hour. I had an amazing staff member Allie Shuckhart whom helped me with everything seamlessly. also every other employee i encountered was so helpful and informative. Thank you for the amazing service Earnhardt ford! read more

After having my 2008 Fusion totaled in an accident Thanksgiving week, I was deciding what vehicle to get next. A no brainer, because two of my family members have Ford Edges & I love those. Coincidentally during the time the insurance company was doing the investigation on my car & deciding what route to take with my Fusion, Enterprise loaned me a 2018 Ford Edge Titanium! I had it a week and that sealed my next automotive decision for me! For the next 2 months, I did online researches on the Edge & decided what I wanted color wise, option wise, & otherwise. As for the dealership to go with? Another no brainer since I'd always had great service with Earnhardt. Got my 2019 Edge a couple days ago & absolutely love it! We had the BEST experience here having Ron Q as our salesman! Top-notch, first-class treatment is what we got from him & everyone who helped us with our transaction. I HIGHLY recommend Ron, Ryan, John, & crew at Earnhardt & that's NO BULL! read more

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In the past I have always had exceptional service. This time around I am not impressed with the service guys "son" Jeremy. - I scheduled an appointment to get my recalls completed, and an oil change. - Jeremy informed me it should be ready on Thursday or up to 5 dayshe would let me know. - Asked for a loaner informed they had no loaners available that they have not had any in months. (lie) - While sitting in the waiting area, I heard the employees saying that the mustang rims where in call the customer in and let him know to bring his car in and get him a loaner car so he doesn't have to wait he can keep it as long as he needs it. (really?) I inquired and said well that's different . it shows they would rather take care of people that already have a car and ask for upgrades than someone who has been getting the multiple recalls completed every few months on a truck. - I drop my truck off on Tuesday morning at 7am. I had been texting Jeremy with no response to get an update on my truck on Wednesday. I call and speak with Jeremy on Thursday. I asked why he hasn't responded to my text. He didn't have a reason. I inquired the status on my truck. He informs me that it hasn't been looked at. There's 2 more vehicles in front of me before someone will look at. I asked well have you at least changed the oil. Well no we do alll the work at the same time. I asked if I could please get the oil changed and I will bring the truck in when the tech is ready. i was informed that I cannot do that. You have to get a ticket and your truck has to stay at the dealership. You are second in line and I will give you an update. Well guess what I have not received an update. Thursday went by, Friday, and Saturday and I have not received an update.. - My truck has been parked at the dealership parking lot since for 2+ days after making an appointment and they have not even touched it. It's now Saturday I have checked the mileage and location of my vehicle and they still have not touched or moved my truck Over 4 days and my truck has been parked, not looked, oil change not completed. -The max guys that actually do the work are great. I cannot blame them for the scheduling, or how they treat people... Total lack of communication, not treating all customers as equals. To make an appointment for your vehicle and it just sitting on the lot at the dealership lot for 4+ days and not being worked on.... I could have kept driving my vehicle this whole time until the tech was ready to work on it.I schedule an appointment, the dealership tells you It will take up to 5 days to fix. False it's because they are backed up. read more

I made an appointment with my service advisor and drop the car off on the day and time scheduled. Simple oil change and tire rotation, recall on seat belt also had airbag light on. They informed me it would take a day and half. at the end of the 2nd day I called, the reply. I will have the service advisor give you a call. No call, so I went to the dealer at the end of the day and they had never touch my car. Mind you I had an appointment. Never use this dealer again, read more

This is by far the worst place to purchase a car let alone to bring in a car for maintenance. The customer experience here is non-existent, there is no communication or effort on their part. I promise your vehicle will be here for a week longer than promised with no notification until you start calling. Jason specifically is horrible to work with. His attitude was unnecessary and very unprofessional. read more

The first smiling face I encountered was Riley. His wonderful countenance led me to my second smile of the morning- Michael. Abbie is my Service advisor and is equally as kind. She went above and beyond to get answers to my warranty issues. So far my encounters have been great. I am grateful to know there is a place I can bring my baby and know she - and I - will be taken care of. Thank you Earnhardt Ford for easing my mind read more

Earnhardt Ford - The new home for my car's service needs. - Car Dealers Near Me - Chandler, Arizona

Scheduled an oil change several weeks in advance. Took time off of work for this appointment. I checked my car in and went to the waiting room. 10 minutes later the service rep finds me and informs me the are OUT OF OIL. Completely pathetic service. I will not return to this dealership. read more

Disappointed that I found the truck I wanted online and requested more info on it. Talked to JR and I asked him before I drove down if they were playing a markup game on the truck. He assured me they weren't doing that. I drove down to find they had a 10k markup on a 28k truck. Over 25% market adjustment fee. When all this goes away people will not forget the dealerships that are doing this. Big waste of time. read more

Amazing store Craig Cerdik manager gave me 1 hour filling me in in the car market I was looking to get back into the car business. In from out town. He went way beyond what was normal to help me. Nothing in it for him just shared everything he could. Awesome way to treat someone looking for a position. Highly recommend. I have 28 yrs in business try pro lade le feel like family. read more

We have always had great experiences here. From buying my car a couple of years ago, to a recent trip to the Service department, everyone has been very friendly & helpful. Kyle and the others who helped us were great! read more

It's hilarious that the earnhardt "no bull" way has now come to include a mark up on vehicles. I can't wait for the day when dealerships are nothing more than a service center and I can order the car I want it straight to my door. No dealership add ons, the actual "no bull" situation. Earnhardt seems to have lost its way that got them to where they are in the first place. read more

Bought a new truck a few months ago and have warranty issues. Called to schedule an appointment to bring the truck in and they tell me the day you are scheduled to bring it in, may not be the day it gets worked on. They do not have a loaner car so what is someone to do if they rely on their vehicle for work? read more

not honest. go figure. after the lie, I get a explanation much like a child as to why they lied. when caught in said lie they deflect and make excuses for lie. they never made good on floor mats detailing of vehicle or chip in window for some reason it (the chip) being on the passenger side it is a none issue and should only be fixed. all I can say is RUN DONT WALK OUT OF THAT DEALERSHIP! they actually think I would ever step foot on their property again is beyond me. bring my car to you, really??? I would rather walk on broken glass with bear feet. sending long letter to Ford. going to deal with corporate office to get some answers as to why a dealership with this long standing gets away with treating customers so poorly. read more

My second review of this place. They just keep getting worse... In my two experiences with the Service Dept, both have warranted one star reviews. Should never have gone back after the first time, but I was dumb. Dropped off my truck Tuesday morning, was told it would be done either that afternoon or the next morning. Of course, it was not done that afternoon. Was not done the next morning either, was told it would be done Wednesday afternoon. Well, Wednesday afternoon goes by, still not done, but it'll be done Thursday morning. It is now 12:37 on Thursday afternoon, and is still not done. Two lost days of my time. Found out I could have had it fixed at Christian Brothers the same day. Now I'm very frustrated. Told the service advisor that I'm picking my truck up at 2:00pm today and it had better be ready. I will have it towed out of there if need be. Should never have given them a second chance. There will not be a third. Edit: When I arrived around 2pm to pick up my truck, things got even worse. A manager named Tom came over to tell me was review could be damaging and that it was incorrect. The service advisor claimed he never told me when my truck would be ready. That is false--we discussed that when I dropped off my truck Tuesday morning. I also have a text thread of the later times I was told it would be ready. They tried to say I was wrong. How could a text from the service advisor be wrong? It's literally from him. There is an entire conversation in the text thread, with eta updates. Tom also tried to say I'd never brought a vehicle in for service before. Again, this is false. I attempted to bring my Mustang in twice for routine maintenance approx three years ago. Had so many problems with them, I gave up and went elsewhere. So, they definitely don't have a service record of that vehicle, even though I attempted to bring it in twice. There is probably a record of the appointment I had made three years ago though. I know I was in their system, because when I called last week to make this appointment, and gave them my phone number, she asked me if it was for a 2020 Mustang. I told her no, it is for a different vehicle. Tom also accused me of bringing my truck in for repair to try and claim it for warranty work to try to get it repaired for free. An absolutely insulting accusation. When I dropped the truck off Tuesday morning, I told the advisor I was certain it was rodent damage. I had absolutely no expectation that would be covered under warranty, I knew I would be paying for the repair. Tom did apologize when I got upset about the false accusation. The level of rudeness from the service dept is almost incomprehensible, and speaks poorly upon the dealership as a whole. I have purchased three brand new Fords (with cash, in full) in the last four years, but will never purchase from, or get service from, this Earnhardt Ford dealership. I bid farewell to Tom with a one-finger wave as I left, never to return. read more

This is the ford dealership I will be using from now on. Johnny and another gentleman at the parts desk (army vet) are incredibly helpful and have a ton of knowledge about Ford vehicles to make sure you're getting the right parts! read more

I can not even begin to describe the disappointment that has been purchasing a brand new vehicle from this dealership. From happily trading in my previous vehicle and purchasing a brand new truck I was expecting an easy transaction and no issues while I bridge the time before the Lightning comes out. From having a couple questions about why my new vehicles mileage was high and being threatened to have it repo'd from my driveway in the most unprofessional manner to never having the agreed upon scratches fixed after purchase; this has been the most difficult experience by a long shot that I have ever had with a dealership. I never wanted to return the vehicle and had to physically meet with the GM to explain the misunderstanding that the other manager seemed to take from my questions. The scratches that were agreed to be addressed at purchase never were. The bed liner that I was inquiring about was never discussed further to install. All because the call back I was told I would receive never came and my calls were not being answered. Their phone service was having issues back when I bought the vehicle, but I'm not sure that explains my call being hung up on today after a single ring or the following 3 call attempts to the dealership ringing continuously til I hung up each time. All I was looking for today was to see if I had any credits towards an oil change but I can't even get a hold of the dealership via phone and frankly don't have the desire to email a service department for a simple question and/or to setup the oil change. The only positives I have taken away from this is the vehicle itself being exceptional, as expected, and the sales rep treating us well in the beginning until she was probably told not to. With how rough this service has been I'm going to just choose to not attempt to even repair this relationship. I'm deciding to move on and take my business elsewhere where service and respect are valued. The location and convenience of this dealership are not worth the effort. read more

Today will be the second time I visit the service department. Todd helped me on my first visit he was outstanding. Communication was clear and service was done in a timely manner. Today I arrived early not knowing how busy they are. Been a Saturday I didn't know I would be able to get the help I needed to get me back on the road. Joe was clear on what they can do to help. Truly love getting my vehicle serviced at Earnhardt Ford. No anxiety or resentment here. read more

Art is the man you want! The dealership was clean, newly constructed, and quite friendly. Granted I had a previously poor experience, it was due to one former sales person. The staff currently is great and easy to work with. Art did a great job helping us find the right car we wanted and gave us more for our trade in than I expected. Overall I highly recommend this dealership. read more

Great experience, Brandon was amazing. He was very knowledgeable and helpful. He got us into a car that fits our needs. Brandon also got us a great trad for our old car. Highly recommend read more

Absolutely the WORST deal I have ever been involved in with purchasing a vehicle. Found a truck online , went down to the dealership same day ( March 31) and put down a deposit to purchase the truck. The sales guy said the truck needed to go through their "100 plus point inspection " and detail the truck to brand new like it just came from the show room. I was super excited as this was going to be my first diesel & one that the family will enjoy for a long time to Come. Well , 4 days within communication from the sales guy . I then had to reach out and see where we were in the process. He told me to come down and test drive the truck and take it home since it was completely cleaned and oil changed and ready for the road. Well I take a day off of work to go get the truck and when I get to the truck i noticed chemicals dripping on the side & corrosion on the paint. When I opened the cab to look inside I found the back seat of the truck COVERED in dog hair. I lifted the back seat up and found multiple chewed up dog toys and TRASH ! I then looked at the front of the truck and found layers of dirt on the inside of the air vents & chewed up dials that I was told would be changed. I was in complete shock at the fact that it took 5 days to " clean and detail " and it was trashed. If they didn't take any pride in the cleaning of the interior ... did they even look under the hood or change the fluids as they stated they would ??!! Fast forward 2 weeks and multiple calls for a refund on my deposit & no answer Absolutely a horrible experience with Earnhardt Ford. read more

My 2017 ford got from there 2 years ago upper oil pan leak 6 weeks ??? Without a truck no rental gone in 2 weeks ago with no charging killed batt I replace under warranty still no truck no calls to say what's going on 70 thousand dollar truck with full service and 160 thousand warranty not worth the paper it wrote on asking me if it's being used for comical read more

Highly recommend. After meeting Craig Gerdik helping me with a car issue he went above and beyond to help me since service was gone fo the day. It was my fault arriving too late. It's been a rough 2 years for me with my husband's health and Craig has continued to help me selling and buying a few vehicles not only for myself but with my family members. What he does is a thankless job but he is a great salesman. I adore the entire team, Art, Frank, John and Chris as well as Todd in service. They have all been tremendous help to me in various ways. In the past I hated going to a car dealership but Earnhardt Ford in Chandler is like a family. This group truly cares and for my experiences they have been very loyal and trustworthy. i have never felt scammed or rushed into anything. They clearly explain to make sure I understand every detail not to mention help me even get refund on my registration when trading vehicles. No other dealer has ever mentioned that to me. I can't thank this group enough except to keep sending family & friends to provide them continued business. Thank you to this extraordinary team. Keep doing what you do best!! read more

okay I see all these bad reviews and I have to say pepole, welcome to 2023 this stuff happens. Christan was more then freindly and gave us ideas to improve our credit and refiance so anyone talking bad about him you dont know anything, Christan if you read this thanks for the help! read more

I am a little disappointed that I have leave such a bad review about, Earnhardt Ford. My wife, and I, went looking for a bigger vehicle, for our family of four. We decided on a 2020 Ford Explorer ST. I really want to highlight the exceptional care we got from salesman, Bill. He treated us like family. He took interest in our five year old son, resulting in him having a blast during a normally boring car shopping day. Bill, you're awesome! Long story short, we picked our Explorer ST, and waited to sign all the paperwork with the finance guy. Once it was our turn, things went downhill. This guy was a pompous jacka$$. I am a 100% disabled veteran, and I inquired about the license tax that should be exempted for veterans like myself in the State of Arizona. The finance man made every excuse in the book in order to not do any extra paperwork. Here's the offensive part...he didn't know my veteran status, and started explaining the laws in Arizona. I stopped him in his tracks, and said, I know the laws in Arizona. My veteran status exempts me from those taxes. He then precedes to say, just pay the tax, contact the ADOT, and they "should " send your money back. If they don't, call me. He shockingly mentioned a veteran that was in his office the previous day, who had no limbs, and he helped him with his exemptions. Finance Guy, if you are reading this, NOT ALL VETERANS THAT ARE 100% DISABLE, ARE MISSING LIMBS!! That's when I had to force myself, with severe PTSD, to tell him that I was 100% rated through the VA. The man would not believe me otherwise, because I probably "looked" healthy to him. I almost exploded in that office, and my wife knew it, as she grabbed my hand to soothe me. Folks, I bought a new car last year from a Toyota dealership. They had zero problems taking care of the vehicle fee exemptions. It was really a night, and day experience when comparing these two dealerships. In the end, I will not be returning to this dealership to purchase another vehicle. I would also advise others in a similar situation, to look elsewhere. If you are a disabled veteran, with two arms/two legs, get ready for this finance guy to question your integrity. read more

Service is no good. I took my mustang here to be fixed. It would leak when it rained. They straight up said I was lying because I had no video proof. They claimed to have washed my car but my car was not wet at all when I got it back. Neither was it clean. Another vehicle was brought here and it sat for 2 weeks without it being looked at. read more

I showed up without an appointment this morning. Staff was so friendly and fast with responding. My truck is a Diesel and they were able to take it in right away. I haven't been here in a few years because we moved, I'm so happy I got the chance to come back. read more

This is the worst dealership I have ever experienced working with. I inquired about a vehicle listed on their website and the salesman told me it would had a 20k markup. When I said I wouldn't be paying that, he said it was something we could negotiate down. I told him I didn't want to drive an hour if the price was 20k different than what was listed. He assured me that we would be able to work out a deal and that markup was negotiable. I drove all the way down and the car was a mess, completely dirty, wrong packages than what was told to me. When it was time to sit down and talk numbers, he pressured me by using off the wall sales tactics and asking if he could charge me a bit less for leather seats. I told him to come down on the 20k or I would be leaving and he said he wouldn't be able to. He then ended up texting me for two weeks after, because no one in their right mind would have purchased that thing for 20k over asking. Ford corporate has stated they don't back dealerships doing this to people. This is literally the highest markup in the Country. Even Santan and Larry H Miller don't markup more than 5k. Anyway, I ended up buying from Sanderson and there is a reason they are number 1. They treat their customers like gold and that is why customer's will return to keep buying their vehicles from them. read more

I can not believe all the negative feed back on here. I have never had an issue with this place. My dad and I are both mustang owners. We got our cars from this place, my dad got his truck here and my dad's company also buys their trucks here. They always greet and make sure we have a great experience. They always take care of us and our needs. Thank you team Ford. read more

This is our second purchase from Earnhardt Ford and we are forever customers! We emailed with Fadi to agree on a price and interest rate, when we arrived at the dealership there were no surprises. The paperwork was ready to go and we were out the door in 90 minutes! Definitely NO BULL like other dealerships! Thank you Earnhardt Ford! read more

If I was able to give a zero rating I would. Talked to both the customer service manager and the service manager and neither one of them care about satisfying the customer. How can a dealership not have oil to do an oil change two times after going in for other service work? Spent 70k on a truck and would definitely NOT recommend anything that has to do with this dealer. They don't even "try" to make things right!! They can't turn a negative into a positive! My recommendation would be to send these managers to learn how to deal with upset customers and turn things into a positive. Stay away far, far away!! read more

Review for Service Center only!! While in the Chandler area on vacation, my 2020 Ford Explorer had an error pop up after going over a speed bump. I had the error pop up one other time about two weeks prior but it went away and didn't pop back up until this incident. Since I drove here from Colorado and was planning on driving to Kingman later in my trip, I figured I better have it looked at to see what was causing the error. Called and spoke to a nice lady in service late Monday afternoon. I explained what was going on and that I was from out of town etc, she said that I could drop it off anytime between 6pm-8pm and drop the keys in the Dropbox, and the technicians would look at it within 24-48 hours depending how busy they were the next day. Next day I get a call from Gena in the service department. She explained that they probably wouldn't get a chance to look at it until Thursday morning, however she found that there were 2 recalls that needed to be done so she was sending it over to their recall department on site and would have the recalls done while my car was waiting to get looked at. Seriously how awesome to get these things done that I have been meaning to get done but kept forgetting to (they weren't anything major) So Gena calls me Wednesday afternoon and explains that all the recall stuff is done (awesome) but they aren't able to replicate the error I had been getting regarding the 4wd Fault. And she was calling to see if she could keep it another day and what my plans were since I had mentioned on Tuesdays phone call about heading to Kingman later in the week. I said we decided on staying in the area until Friday so she could definitely keep my Explorer Thursday to try and replicate the error. And thank goodness they did. Gena calls me Thursday afternoon said the service tech took it out and finally got the error I was getting. They found out it was a bad sensor, and they luckily had the sensor in stock and had it fixed and ready for me to pick up!!! Honestly MAJOR KUDOS to Gena and Clayton in the service department. Seriously they went above and beyond to help an out of state Ford vehicle owner. Thank you so much for everything Gena!!! Seriously you made my trip even better now I know my vehicle is in tip top shape, especially for the rest of my vacation and trip back to Colorado And thank you to Clayton for finding and fixing the sensor, and the techs that fixed all my recalls!! Honestly by the way I was treated in the service department, I might just come down to Chandler and buy my next vehicle here!!! read more

Tommy, Your response is once again a lame excuse for your sub standard customer service. You and the management failed to communicate this change to your customer base. The Quick lane worked well when you had the staff to provide those services in a timely manner, but instead you chose to cut staff along with services. I don't know who this new policy is working 'well' for but I believe most of the quick lane customers are not happy about it. WHY HAVE A QUICK LANE???? read more

Professional, clean, helpful staff. There's comfortable waiting room and a place for kids inside the show room. Some bottled water and a few snacks also. read more

i just bought a 2023 ford maverick with jamal my sales advisor and he was great and knowledgeable about the maverick initially i was only here to test drive but they were able to pull up a window sticker for the other maverick i had my eye on and the price was over 2000$ cheaper at this dealership vs carvana, i had several people ask me if i was trading in my trusty 2012 escape hybrid but i wanted to keep it i was also brought water while working things out with the car and the accessories department was nice! i am excited to use my fordpass rewards on accessories read more

I'm absolutely blown away at how bad this dealer's service dept was yesterday. I've been a customer at Earnhardt Toyota for 10 plus years and they always treat me like royalty and never had any issues. I thought I would give Earnhardt Ford a try. BIG MISTAKE. So yesterday I brought in my 2019 Mustang GT350 for an oil change. I know oil filters for this car are hard to come across due to a shortage. I called a few days prior, and they confirmed they had 13 in stock. I arrived at 10am. Car was in the bay at 10:45. I thought great. At 10:55 the car was back out. I know they could not have completed the oil change in 10min. I asked the service manager what happened, and he said the car should have not been put in the bay. Another hour went by. Then another hour went by. It's now 1pm and nothing done yet. I asked for my keys and said I was leaving and that's when the SM said they didn't have the specific oil that is needed for my car in stock, and they had a runner picking up some from another dealer and it might be another hour. Why couldn't he tell me that 2 hours ago. I could if returned the next day when the oil was in. They let me sit there for 2+ hours in their waiting room. I drove the car home and today I went to SanTan Ford and they had everything in stock along with a certified Shelby tech. Now the bad news, when the tech pulled the car in and opened the hood, oil was everywhere. The person at Earnhardt Ford that started the oil change before he realized they had no oil never put the filler cap back on the valve cover(see photo). Oil was everywhere. This car only has 3000 miles on it, it's like new and it's my baby. I was speechless. The tech at SanTan is currently cleaning it and if they charge me anything Earnhardt will pay for it. I'd expect something like this from Jiffy Lube, but not a dealership. Very disappointed. Needless to say, I will never be back. read more

Earnhardt Ford - Car Dealers Near Me - Chandler, Arizona

The worst experience truck shopping experience ever. I got off work early raced over to see the raptor and bronco. 80k plus purchase just to be treated horribly. My credit is excellent but horrible customer service from the Manager Chris. He didn't want to sell me a vehicle. Guess I'll go somewhere else. I hope the owner sees this bc your crappy manager didn't want to make a deal. Was told his sales people getting home to their families were more important than me buying a vehicle. ‍ I've been selling cars 12 plus years and would never do that to a customer. I hope an owner reaches out Smespinosa08@gmail.com read more

Mixed bag. The Good: They had the Transit Van set up the way I was looking for it (scarce at the time), and we reached a fair deal on it. The Not-so-Good: They charged me full list price through parts/service for extra keys that should have been priced at the sticker cost (about 75% less), claiming they weren't part of the sale. I specifically requested these be put on the sales contract. Cost me about $400 extra for keys and programming. Retail Sales Manager acted like he was doing me a favor to get them at all. The Really Bad: As this was a purchase for my business (a nonprofit community center), I inquired initially via Fleet/Commercial Sales. Apparently, these guys are looking for the big, multi-vehicle sale, weren't much interested in showing the Van, and read me a litany of reasons why I didn't know how to run my business and should buy something else. I finally left the dealership, had lunch, and called in to Retail Sales to get the Van shown and the deal made. BTW, gentlemen: I've bought 3 more of these since. Not from Earnhardt, however. read more