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    Genesis of Chandler

    4.3 (16 reviews)
    Closed 10:00 am - 6:00 pm

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    Services - Genesis of Chandler

    Routine automotive maintenance

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    Recommended Reviews - Genesis of Chandler

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    3 months ago

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    Genesis O.

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    20 days ago

    Awesome customer service at the service center. Doug helped me out and he was super helpful!

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    Genesis O.

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    4 months ago

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    Genesis O.

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    5 months ago

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    Genesis O.

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    9 months ago

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    Genesis O.

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    8 months ago

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    Genesis O.

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    5 months ago

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    Genesis O.

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    1 year ago

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    Genesis O.

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    6 months ago

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    Genesis O.

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    2 years ago

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    Genesis O.

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    1 year ago

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    Genesis O.

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    2 years ago

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    Genesis O.

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    2 years ago

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    Genesis O.

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    1 year ago

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    Genesis O.

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    2 years ago

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    1 year ago

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    Ask the Community - Genesis of Chandler

    Review Highlights - Genesis of Chandler

    Doug is who I worked with to get a used Genesis GV80 looked over prior to buying it from a different dealership.

    Mentioned in 4 reviews

    Read more highlights

    Christian Brothers Automotive Ocotillo

    Christian Brothers Automotive Ocotillo

    (236 reviews)

    Be careful when you get a service done, we went to a different auto shop and they told us that our…read morebreak fluid was bad. I called Christian Brother's because we were supposed to have it done there a few months prior. They told me that " some auto shops tend to say the fluid is bad just to make a sale" They told me to take the truck back in so I did, then when they looked at the fluid it was really dark. They then tell me that "Maybe we were super busy and forgot to work on your vehicle and there was a mix up" I'm sorry but paying for a break fluid change and saying it "needed to be done asap" but not doing the work? I drove around with it not being done until I went to Monroe automotive... I'm glad the guys there caught it, I was able to get it done with Christian brothers. Which took more time for me since they didn't do it in the first place. We no longer take our vehicles here because of this.

    Wowza! I will absolutely never go back to Christian Brothers Automotive on Ocotillo. My friends car…read morewas having hot air coming from their AC. He called me because the next morning he was taking it up north and said he needed to get it fixed asap. I said although (very) expensive, try Christian Brothers. I called beforehand, the guy on phone said that it would be $280 and would be done by the first half of day. Well, that was far from the truth. We then get a call saying the repair is now $1,300 and it will be done by end of day. Well, end of day comes around and they call and say the part they needed never came in, so they would not have the car done. The main issue here is on the phone were we told numerous times this repair would be done that night. I notified the guy who told me that I was quite unhappy because I would have taken it elsewhere if they were honest and upfront about not having the part and not being able to have it on time. Not one employee in that place apologized for what happened or (even better) tried to do anything to rectify the situation. I notified them we would be coming to pick up the car and take it to another place, which we did & we're saving some $$! It's hard to ever trust this establishment again, I would never recommend this place to a friend or family member.

    Tapia Auto & Repair - Old brake rotor

    Tapia Auto & Repair

    (34 reviews)

    I booked this mobile mechanic through Yelp for a diagnostic after already having my Jeep scanned at…read moreAutoZone and receiving error codes (injector, spark plugs, and gaskets). I explained this upfront and still chose to proceed with a diagnostic to confirm the issue. I was quoted a flat $65 diagnostic fee by the owner with no mention of pricing ranges or tiers. I agreed and scheduled the service. The technician arrived about 30 minutes later than scheduled, which I was informed of ahead of time. During a brief text exchange with the owner, I expressed concern due to a prior negative experience with another company. The response I received made the interaction feel slightly tense, including being told I could "find someone else" if needed. When the technician arrived, I explained the issues and the codes I already had. During the inspection, the technician began deeper inspection work on the vehicle. I was not clearly informed beforehand that more extensive disassembly or work beyond a basic diagnostic could result in additional charges. Afterward, I was told the diagnostic would actually be $200 due to the depth of the inspection, despite originally being quoted $65. After discussing this, I was ultimately charged $75. I expressed concern that the pricing change was not communicated upfront. The owner later acknowledged that he should have communicated a pricing range and that this was a mistake on his part. I requested a copy of the diagnostic findings I was being charged for. The response indicated there was no formal report, but pictures and a summary were provided. Communication afterward included frustration from the business regarding the reduced payment, despite the pricing change being due to lack of prior disclosure. While I do believe the technician performed the inspection thoroughly and provided useful findings, the core issue was the lack of clear communication around pricing structure, scope of work, and potential cost changes before work beyond a basic diagnostic began. I would recommend future customers get very clear written confirmation of what is included in the diagnostic fee, whether deeper inspection can change pricing, and what documentation will be provided before service begins.

    I am so excited to have found such a fair, honest and convenient mechanic! Tanner was excellent in…read morehis communication, fairly priced, and went above and beyond to even put gas in my car while test driving it. He gave recommendations based on other things he noticed and sent me an estimate for those services right away. He provided video of the issue, receipts and an invoice itemizing work performed right away. Communicating via text was so helpful as I was coordinating the repairs while working, and he made everything so seamless! I will definitely be using Tapia Auto for all my needs going forward!

    Genesis of Chandler - autorepair - Updated September 2026

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