We just purchased a vehicle from them and it was the easiest thing I have ever done and I have been…read morewith people buying vehicles so many times this was very easy. First off, I found the vehicle online after finding what I want. I message them and they got back to me so quickly that I could not even blink an eye. The vehicle looked exactly how it was posted online. On top of that they sent me a video of the vehicle right there at the dealership for me, just to let me know that it's actually there. I was able to discuss prices over the phone get the entire layout before even entering the doors. We were happy and satisfied by the time that we walked out the doors with keys in hand. The best part was the fact that the person who we were dealing with Sam was wonderful. He kept me feeling like I was in good hands and for me that is hard to do. I would 100% recommend them for any vehicle that you're looking to purchase.

Our experience at Lexus of Chandler has always been positive with folks who are amazing, courteous,…read morefriendly, and knowledgable. Through the years, have bought over 3 Lexus vehicles from Lexus of Chandler. In every one of those purchases, Sam Ladd has made it all run smoothly and without issues. Sam has been our sales rep for every deal and he has been completely genuine, aboveboard and straightforward. Service has also been top notch. Have serviced all Lexus vehicles here at this dealership where Miss Misty Darling, our service advisor, is simply phenomenal. Miss Misty is beyond knowledgable able to shine with her expertise of vehicle service needs. At the helm is general manager Randy Usery whom has always been approachable and kind. Another gentleman, sales manager Greg Walling, works in an old fashion honest manner. Inclusively, was instrumental in helping locate one of our recent purchase which we were grateful. Huge thank you to all. The wonderful amenities here beside the fantastic service are: Excellent coffee, multitude of snacks, soft drinks, bottled water in a beautiful lounge while you wait. Free car wash when you service your vehicle is a cool perk as well! All together, this great winning team has been fantastic and cannot say enough about the quality of people working at Lexus of Chandler. Try them out, you'll be glad you did :) As always, thank you for reading!

My husband and I visited Coulter Cadillac Tempe. We were intrigued with the line of Lyriq vehicles…read morethey had. A test drive or two and back the next day to lease a radiant red tintcoat Lyriq V. Black rims with 22" rims. We love the features in this vehicle and the comfort. The speed you ask? More than enough. Thank You Donavan Nolasea, James Remy, and Valerie Solis! We appreciate you making our experience transparent and meaningful.

Got a check in the mail that these guys add a lot of "hidden fees", which I can recall because they…read moreadded a lot of nonsense stuff when we got our Buick. Like these metal keyrings that costed us "$500" for something and they said we HAD to buy them because no where will sell a car to us because these are needed for every car. We haven't purchased a vehicle for awhile and we just went through with it. So DO NOT RECOMMEND THEM!!! Read the fine print and don't let them up sale you on stupid stuff! The letter said window tint and paint coverage... I'm sure there is a lot more!

At Superstition Springs Lexus, Sean and Nolan made the whole car-buying experience surprisingly…read morefun! I got "tag-teamed" (in the best way) while they helped me explore options. They were patient, easygoing, and genuinely helpful without any pressure. Ended up driving off in a brand new 2026 vehicle and trading mine in seamlessly. Smooth, enjoyable, and actually memorable for a car purchase. Would definitely recommend, ask for Sean and Nolan.

Has found a vehicle we were interested in on their lot online. Called ahead to ensure it was still…read morethere and still available. It was a trade in (used vehicle) but fit ALL the criteria we were looking for. Dealership was very clean and one thing that was highly noticeable & appreciated here, was that they did not have sales people hounding us on their sales lot. You can pulling in and browse without numerous sales people coming at you at once! It's a very relaxed and chill environment to shop. Our salesman was very personable, knowledgable, and professional. Did a great job of answering our questions. The whole process was handled well. We had our own finance company, so that was a fairly smooth procedure. Through the course of our time there, there was a lot of waiting as it seems to be a very lengthy operation from start to finish in purchasing a vehicle. That said, this ensures that both parties are solid and that the transaction $ is finalized with all the necessary documentation required. NOTE- pay close attention to to your total cost and if they present any DOC fee charges. Look that up and educate yourself on it as this was something we were not familiar with. It can vary from $85 to 900 plus depending on the state. It's an absolute BS money grab that probably just pays the commission to ALL involved in that car sale. If you can negotiate this or rid this that would most beneficial to your out of pocket cost. We have enjoy our car and have been pleased by the dealership allowing us to come in and have our vehicle washed. They do also offer additional services and warranties and have nice customer appreciation and holiday gatherings we've attended as well.

Had a great experience at Volvo Gilbert. We worked with Luis, who was very attentive and able to…read moreanswer all of our questions. My wife decided on the XC40, and we chose to go the certified pre‑owned route. A few of them on the lot needed updates, so the team expedited the one we wanted and had it ready for pickup the next day. From start to finish, the experience was excellent -- Luis was outstanding and truly knows the Volvo brand. On the sales management side, we began working with Tony and finalized the deal with Bo. They were transparent throughout the entire process, and we were able to get everything completed smoothly. The next morning, once the update was done, we came back to complete the finance paperwork. I definitely recommend this dealership. They listened, were never pushy, and made the whole process easy. (Plus, they have Skittles in the showroom!)

I sold my car because of the poor service I received here. I went to this dealership for a routine…read moremaintenance check and they missed the fact that my air filter needed to be changed and that the tube had been leaking. Very normal maintenance things that cost me nearly a thousand dollars just for the poor inspection. About 5 weeks later, my check engine light turned on and I had to pay another about $700 for repairs. They ordered an incorrect part and delayed my service. I no longer own a Volvo because of this place.

Had such a great experience and would recommend to any family or friend in the look out for a new…read morecar. Staff was extremely kind, personable, and low pressure. Walked out of the door with a great car after working with some great people.

Bill Luke Tempe Dealership ROCKS!!…read more Thank you Mr. Morehouse and Bill Luke Tempe car dealership for making a dream come true - a 2025 Dodge Durango with all the bells and whistles as a Father's Day present for my Husband, Jeff who wanted to trade in our Porsche for another car. All Jeff's friends have trucks. We needed a car that was easier to get in and out of with storage capacity as we already also have a truck (as well as 8 Studebakers including a Hawk, Bullet nose, Avanti (1963 and 2006), Lark, and a Packard Hawk that Jeff is restoring from the ground up) . After scouring the western coast for vehicles, the perfect vehicle was the 2025 Dodge Durango at Bill Luke Tempe dealership. Tasia and I negotiated the deal and during the process the car was transferred to the Phoenix dealership (who was non-responsive) requiring the intervention of Mr. Morehouse who saved the day. He really came through for me after Tasia sold the vehicle that was transferred to the phoenix dealership. I called one manager three times and another manager two times with no return call. When I received a return call the person I spoke with failed to understand customer service. I've been treated so well at the Tempe dealership and when the Phoenix dealership refused to honor and credit the Tempe dealership, it was Mr. Morehouse and his support staff who came to my rescue. Wow! What a difference. You followed through and honored the agreement throughout the purchase finance and transportation to California. Wow again! I just want to say once again thank you to all the staff, Mr. Morehouse and the finance and management at Tempe dealership of Bill Luke. Thank you! Paula Grohs

I have written two previous Yelp reviews about the Service Department at Earnhardt Toyota at…read moreSuperstition Springs, and unfortunately, they weren't positive. After those reviews, the Service Department Manager reached out to me personally, listened to my concerns, and assured me they were working to improve. I'm happy to say they have! I recently brought my daughter's Toyota in for a scheduled 1:00 p.m. oil change and routine maintenance. In the past, even with an appointment, a simple oil change could take nearly three hours. This visit was a completely different experience. The service was completed in just over an hour, and I received text updates throughout the appointment letting me know the progress. It's easy to write a negative review when things go wrong, but it's just as important to recognize when a business takes customer feedback seriously and makes meaningful improvements. I truly appreciate the efforts of the Service Department Manager and his team for turning around what had been a disappointing experience. They've earned this five-star review, and I hope they continue providing this level of service to all of their customers. Thank you!

I contacted Earnhardt Toyota regarding a recall on my vehicle. They took down all of my information…read moreand created a profile, but told me they were unable to bring my car in because they didn't have the parts available. When I asked when the parts might be available, I was told to call back the following week. I also asked if they could reach out to me once the parts came in since they already had my information, but initially they said they couldn't do that or schedule anything. After insisting, I was told they would call me when parts became available, but the overall experience felt unhelpful and lacking in communication--especially for something as important as a recall that already has an official fix released. I hope they improve their process for handling recall appointments and customer follow-up.

I had an amazing experience purchasing my Lincoln! The entire process was smooth from start to…read morefinish. My sales rep Mark B was very knowledgeable, friendly and genuinely cared about helping me find the perfect vehicle. He answered all of my questions, kept me informed throughout the process, and never made me feel pressured. The whole team there is very professional! I highly recommend this dealership and my salesman to anyone looking for a new vehicle!

Xavier, the Service Manager, provides excellent customer service. He was so responsive to our…read morevehicle issue and rapidly addressed the problem! Thank you!!

Best dealership I've ever been to,this will be my second SUV bought at this dealership.I have…read moreexcellent service here. Especially my SUV maintenance, my mechanic manger is Jesus sorry I don't know the last name but he is great.. thank you

In one sentence, do not trust this dealership…read more First issue: We bought a Tesla last year and in the first month after purchasing, we had to go back 3 different times as the car told us one tire was low on air pressure. The issue was present on the test drive and when we brought it up to the salesman we were ASSURED that it was just a quick air refill and that it would be fixed when we drove it off the lot. It wasn't and finally on the 3rd time there, they replaced the tire. Come to find out, after taking it to the Tesla repair instead, the entire tire sensor was bad. We also found out in this visit that our trunk's top piece had been "repaired" with make shift pieces that now had the entire hardware falling off the trunk and the entire bill at Tesla was $500 to fix it. To this day, we still have issues with the trunk and now side pieces of door frames popping off as well. Second Issue: When purchasing the car, we were told that they were "unable to remove their services" of being to able to get nitrogen air for the tires and detailing the paint every 6 months which added $1,600 to the car's original cost. We asked multiple times to remove this as we do not live conveniently near the dealership but were denied. As this was our first electric vehicle, we were also very vocal about how excited we were to get the $4,000 used EV car tax credit this upcoming tax season. The salesman even mentioned how it would likely be on the overall price of the car as the taxes and extra fees pushed the car above the credit threshold. Well, we just filed and came to find out the dealership had already claimed the tax credit for themselves so we no longer get any benefit. How this company could look us in the eye and tell us we were going to get it, all the while knowing they had already claimed the credit for their business is insane. We would've been better off financially at this point just purchasing a new version of our car directly from Tesla. I do not recommend this dealership to anyone who is trying to find a good car and trust you are being told the truth when buying it.